Why do print jobs disappear and never make it to the queue.?

Win 7/64 SP 1.... legacy Lexmark X6675 printer/copy/scanner/FAX ....USB wired connection. Windows on auto update. IE 11.
Printer was working fine until 2 weeks ago. Will not print anything now. Rest of "4 in 1" works fine. I get no messages either on the printer or computer that anything is wrong. All Microsoft scans say all is OK including Mr. FixIt.
Did complete file scan through command prompt nothing wrong. Have stopped and started print spooler which was empty. Have run virus scan and scanned with Malwarebytes ....nothing.
Will print OK on an XP machine. Will print a test page from it's install program but will not print a test page from within Windows 7.  Print jobs disappear and never end up in queue from all programs I have, MS Works 9, Notepad, Wordpad, Acrobat reader,
Microsoft Paint. Installed new inexpensive Canon printer on computer and it works fine. All hardware I believe is OK. Problem IS software.
I have reinstalled the program 3 times. 2 times through Microsoft auto up date, once by downloading driver program from Lexmark and setting up as a "new" set up.
Any assistance will be appreciated.

Hi,
Since this problem occur 2 weeks ago, the easier way to get it back is using system restore to roll back to a previous time when everything works fine.
If you have no system point, let us know what scan and "fix it" tool have you tried?
Firstly, run Printer troubleshooter:
Open the Printer troubleshooter by clicking the Start button, and then clicking
Control Panel. In the search box, type troubleshooter, and then click
Troubleshooting. Under Hardware and Sound, click
Use a printer.
Next,  uninstall it from Device Manager completely and then rename the spool printer and driver files:
1. Open Command Prompt with administrator.
2. At the command prompt, type the following commands (press ENTER after each)
3. Rename %systemroot%\System32\Spool\Printers Printers.old.
4. Rename %systemroot%\System32\Spool\Drivers\w32x86 w32x86.old
Reinstall it again and make sure get the latest and proper driver from Lexmark.
Karen Hu
TechNet Community Support

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