Why do printed copies of emails I send from sub-ac...

Hello, hoping someone can help.  I have a sub-account email address.  Sometimes if I send an email and the recipient prints it off, their hard copy prints the name of my primary account holder  (eg they expect to get an email from Jenny, and Joe's name is bizarrely printed at the top of the page).  There is no sign of the primary account holder's name on the screen, just on the printed version, where it appears like a page header - sitting a bit above the printed email they were expecting to see, which looks exactly the same as the on-screen version of the email, (eg it's 'from' my email address etc). Is there any way to make sure this doesn't happen?  It doesn't happen when everyone prints an email from me.
Thanks

when u use software like outlook etc. Make sure that will not delete emails from server when download them. There is option to choose auto deleting when download email. Some email provaider offer option to create the folder on server and u could move all downloaded email to HDD from email server to that folder and will stay on the server .
Why move them from inbox to another folder beacuse some email clients will be downloading the same email from server. Usually in expensive email clients u can set to keep data on server and do not download again same emails.
But sometimes this dont work and it will dont download new email better to set to download emails by date (24H day). Any new email from current day will be downloaded and oryginal version on server keeped on the server.
Works in 99.9% emails. Why 99.9% when u dont use email account/client for more then 1-2 months the software may get bit confuse and dont copy all emails.
ps: u can take out HDD, buy cheap HDD closure for 5GBP put that HDD in and connect via usb if HDD partions are not damaged u gonna be able to copy all data in very easy way . If partions are damaged/bad blocks etc the recovery of them is still possible but u will need some "skills" to pull out them, sometimes u can buy sam HDD for electronics beacuse old HDD has died and replace and copy data problems going up when head are down etc.
U can still recover data by sending HDD to company which has special lab to do this. Must be impressive clean for opening HDD and accesing to discs and avoid any electro static bit on disc. expensive.. even very expensive depends of how much GB needs to be recovered.
or buy online place on the server to make backup of pc. As the operator of server will make regulary backup of server so all your data will stay safe. Better the DVD disc, which u can lost or get damage, pendrive which  may die when using microwave etc.  U can alwayes use cabinet for dvds. But cabinet instead of case for disc. Will not get lost due to size and will be locked, use only DVD-R discs. Dont use xx-RW (rewritable discs) as u may overwrite data on disc by mystake.

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