Why do screenshot borders get cropped when they're imported?

Hi, FrameMaker 10 Windows 7, images created in SnagIt 10 and then SnagIt 8.
Hi,
First of all thank you for your great help, especially Van Kurtz! Now I have another problem.
When I take a screenshot, I put a border around it in SnagIt. I import the images in anchored frames, which I've managed to tame.  However, the image imports without borders. I use 300dpi and tried reducing to 275, but I can't reduce any more as the company requests that we use 300 and also, the images would be blurry.
After I import, I hold the Shift key drag the border of the image to get it the size I want in the anchored frame (BTW is there any way to do this automatically, as in InDesign?) and there is still no border (and there wasn't one when the image was originally imported).
Why is the border cropped?  This usually  happens at only one or two sides, not completely, usually the bottom or right sides, and randomly.  The image is always well inside the anchored frame.
Thank you so much in advance!
Susan
PS  I thought this might be solved when I saved the doc as PDF, but no.  And the printed doc is identical to the PDF on the screen.
PSS  Is this the fault of the older version of SnagIt (8)?  I used SnagIt 10 til my trial ran out and then was forced to switch to 8.  It may just be that I didn't notice this problem until recently, but some of my images in the document ARE okay with borders complete.

> The choices are expressed in dpi with inches (or points or picas) in parentheses.
For a bitmap imported as EPS (and, I suspect, PDF), the choice is a percentage, default 100%. FM won't give you any clue about what the originating dpi is, so you have to know, if you care. And the preview image is of no visual help, because it will be a coarse 72 dpi indexed color at 100%.
> NOTE this does NOT change the logical resolution (dpi) of the image, just the physical display size.
Strictly speaking, it does change the dpi. What doesn't change is the overall pixel dimensions. If you import a 1x1inch 100x100 dpi screenshot TIFF at 2x2 inches, it will be 50 dpi (but still 100x100 pixels).
Borders can be applied by Framemaker itself, and they will be vector, and not subject to scaling, aliasing or vanishing at small scales. Applying borders prior to rasterization or in a raster editor often has unhappy results.
Next hurdle: rendering to PDF. Save-as, Print-to or Distill are all subject to the Job Options, which can easily have defaulted to "subsample to really blurry with nasty compression artifacts". Make sure the settings preserve the res you desire for the data structure involved (bitmap, contone gray or contone color). e.g. "downsample to 300 dpi for images above 450 dpi", and LZW or ZIP compression for screenshots, as a rule.

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