Why do some emails appear in Intenet Explorer but not on Firefox?

My friend sent an email using a program in which she used her handwriting for the fonts. The email appears clearly when I use Internet Explorer but all that arrives when I use Firefox is a blank page although her name appears in the Inbox. I can't open some emails that require media player, either.
Fafing

Firefox doesn't do email, it's a web browser.
If you are using Firefox to access your mail, you are using "web-mail". You need to seek support from your service provider or a forum for that service.
If your problem is with Mozilla Thunderbird, see this forum for support.
[http://www.mozillamessaging.com/en-US/support/] 
or this one 
[http://forums.mozillazine.org/viewforum.php?f=39]

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If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears. 
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Hello,
I hope this is the right place to post this. If not, please let me know where is.
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FREE custom controls for Lightswitch! A collection of useful controls for Lightswitch developers.
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Why do some emails appear in Intenet Explorer but not on Firefox?

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