Why do some PDF's show whats under layers when opening?

Hi,
I work in ID 5.0.2. I distill my brochure to PDF. This is to keep the file size small for emailing and Web uploads. I have many text boxes and frames layered on certain revised sections of the document, my question: when we open the PDF in the office or on the Web, the brochure opens fine, however, we have a client that when he opens the same file, can see the contents which was covered with frames when he first opens it.
Why does this happen, are there settings I should be addressing when I distill the brochure?
Thank you in advance for your feedback.
Barb

When printing (which is what you do when you create PDF via distillation of PostScript) or when exporting PDF, all page content, even that which is completely "covered" by other content, is output. No attempt is made to optimize to eliminate output of objects that won't "show through." Thus, all the "old stuff" you are covering over is indeed in the resultant PDF file, regardless of how you produce it.
Whether or not that content "shows" when being displayed depends very much on the particular PDF reader being used but more so, on the "power" (processor speed, amount of memory, etc.) of the system on which the PDF file is being displayed. Adobe Reader and Acrobat display whatever is provided in the file, including what is covered over. Thus, for a very complex page combined with not enough system power, you might see underlying content.
The solution is to eliminate old, obsolete material from your InDesign document itself or put such material on non-printing layers.
- Dov

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