Why do some songs appear in gray on iPhone?

I purchased Match, thinking it was a great idea, so that I coupld consolidate all my music libraries, and so have access to all my music from any of my devices.
Mistake. Match capriciously shows songs on my iPhone—sometimes the album is there, sometimes it ain't.
So I turned off Match on both my computer and my iPhone, then resynched my iPhone.
However, now, songs that I have on the iPhone appear in gray—and don't play.
Match *****—and the sad part is, it's a great idea. Who wouldn't want one place where all your songs are stored, so you can play any of them on any device. It's not just a great idea—it's an excellent idea.
But the execution is terrible. The user interface is perfectly fine—it's the "beneath the hood" issues: Albums appearing and then disappearing at random; the interminable upload process (I have a mere 2,400 songs, and it took more than a day, even with high-speed intenet); playlists appearing empty on the devices; etc.
I doubt if Steve Jobs would have let such a bad product go out into the world. Shame on you, Tim Cook.

More details. On what device do you see the cloud icon; what "songs list" are you refering to?

Similar Messages

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