Why do songs and apps not download or update on iPhone 4 with iOS 5?

After updating my son's phone to iOS5 his apps will not update via WiFi and his purchased album from iTunes on the phone will not download.

It is iOS 6, not 5.

Similar Messages

  • Why is my MB531 c not downloading new updates now when the sameicons updated before

    Why is my Ipod MB531C not downloading current updates when these apps walways updated before. I have the latest update for my Ipod touch and this does not work now.

    An MB531C is a 2G iPod. Those can only go as high as iOS 4.2.1. Many app update require iOS 4.3 or higher and thus you can't update/use /install those updated apps.
    Otherwise please provide clearer/more information about your question/problem

  • I got updated my iPhone with iOS 6 beta but I don't know why it's telling me to pay for apps I Aready payed for if I download the app will I be charged

    I got updated my iPhone with iOS 6 beta but I don't know why it's telling me to pay for apps I Aready payed for if I download the app will I be charged ?

    Since you are a developer, you will need to post in the private developer's forum.

  • Im trying to update my iphone with ios 5 but, for some reason its not giving me the option to do it? i've restored my phone once like it says do on the website and it hasnt done it? what can i do ?

    Im trying to update my iphone with ios 5 but, for some reason its not giving me the option to do it? i've restored my phone once like it says do on the website and it hasnt done it? what can i do ?

    Are you sure you have a 3GS and not a 3G?  The 3G cannot be updated to iOS5.  What version are you on now?... Settings > General > About > Version

  • Just updated my iphone with iOS 7.0.2 and when I call or people call me, only one party can hear the other. Would you know how to fix this problem? Thanks

    just updated my iphone with iOS 7.0.2 and when I call or people call me, only one party can hear the other. Would you know how to fix this problem? Thanks

    Hi Apple_Mom,
    Thanks for visiting Apple Support Communities.
    If you've noticed issues after updating to iOS 7.0.2, you may want to first update to iOS 7.0.3 which was recently released.
    iOS: How to update your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT4623
    If the behavior persists, the troubleshooting steps in this article can help:
    iPhone: Can't hear through the receiver or speakers
    http://support.apple.com/kb/TS1630
    Cheers,
    Jeremy

  • Since updating my iphone with Ios, I am being asked for a 'passcode', it will not accept the one I have?

    Since updating my iphone with iOS this morning, I am being asked for a 'passcode', it will not accept the no I have entered, I do not know who to contact?

    Will it not open without a passcode?
    Trr using your Apple ID password.
    How can I unlock my iPad if I forgot the passcode?
    http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    You may have to do this several times.
     Cheers, Tom

  • I no longer have iTunes that is synced to my iPhone and now I need to update my iPhone with iTunes. Is there a way I can do this without losing all my data?

    I no longer have the iTunes that is synced to my iPhone and now I need to update my iPhone with iTunes. Is there a way I can do this without losing all my data? Can I access my iTunes that is on my stolen laptop, so that I don't lose my info and photos etc? Please help!

    Hi Michela27,
    Thanks for visiting Apple Support Communities.
    If you have content on your iPhone that isn't on your computer, the best thing is to use the advice in this article to transfer it to your new computer before setting up sync:
    iTunes: Transferring media from your iPhone, iPad, iPod touch, or iPod
    http://support.apple.com/kb/HT1209
    Cheers,
    Jeremy

  • How to download the same song(track) with different keys? iTunes seems to think I have already downloaded the song and will not download the song in a different key of the Demo Track

    How to download the same song(track) with different keys? iTunes seems to think I have already dowloaded the song and will not let me download the song in a different key or the Demo.

    Hello Jigz19,
    It sounds like you are unable to play a couple of songs from your library becuase you get a message that the computer is unauthorized to play, but other content purchased that same day works without issue. I would verify that the affected songs were purchased with the same Apple ID first:
    Recovering a forgotten iTunes Store account name
    http://support.apple.com/kb/ht1920
    Open iTunes
    Highlight one of the items you have purchased (You can find your purchases in your Purchases playlist).
    Choose File > Get Info.
    Click the Summary tab.
    The Account Name area will list the account used to purchase the item. Unless you have changed accounts, this is your iTunes Store account name.
    If so, then delete the songs:
    How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
    http://support.apple.com/kb/HT5772
    Then re download them with this article:
    Download past purchases
    http://support.apple.com/kb/ht2519
    Thank you for using Apple Support Communities.
    All the best,
    Sterling

  • Can songs and apps be transferred from an old iphone to a new one?

    Im going to be upgrading my iphone 4 to a 4s soon and I was wondering if my songs and apps can be transferred to the new phone from the old one

    Transferring information from your current iPhone to a new iPhone

  • After I updated my iPhone with IOS 6.1 my old Apple ID keeps popping up on my iPhone for me to type in the password that I no longer know. On the Apple site the Manage my Apple ID says my old Apple ID could not be found. How do I get this to stop?

    I just updated my iPhone with the newest update IOS 6.1. My old Apple ID keeps popping up on my iPhone for me to type in the password that I no longer know. All the passwords I type in do not work. I no longer have access to this email which is my old Apple ID. After installing the newest software update my old Apple ID came up to finish configuring. Since I no longer have access to this Apple ID and email account and after trying some passwords I skipped the step. It then said FaceTime, iCloud (which I do not use), and more may not work. I clicked that it was OK since I could not remember the password to my old Apple ID. I then went to my settings to be sure my newer email was my Apple ID by typing in my current Apple ID and password.  Also, I went to Manage my Apple ID online and my old Apple ID could not be found. Is it OK I skipped that step in the IOS 6.1 configuration? How do I get my old Apple ID to stop popping up?

    Blue
    It sounds like you restored from an old back-up.  Did you back-up just before your software update?  It will use your last one and if your last back-up was a ywear old then it will use that one.
    In general, if you are getting these messages on your iPhones select logout (when you get that Apple Id request) and then log back in with your newer ID.
    Sorry for your losses.
    Cheers

  • I just updated my iphone with iOS 5 and all my photos in my Camera Roll are gone. What gives...

    I just update my iphone with the new iOS 5 and all my photos in my Camera Roll have disappeared. I did use iTunes for the upgrade. Are the photos in another place?

    If you have failed to make sure that any apps purchased on the iphone were transferred to your computer before updating, then you will have to redownload.
    Open itunes store, click Purchased, under Quick Links.

  • HT4623 I updated my iphone with IOS 7 and my wifi and bluetooth is not working. How can I go back to IOS 6?

    I have updated my iphone 4s with the last version IOS 7.0.2.
    At the beginning my screen freezing each time I enter numbers or letters (in iphone security code as well as texting in any app)
    Now, my wifi and bluetooth are broken. I have tried to activate them 3 days and nothing.  I am lost. I have no internet in my telephone plan, so, all my apps are not working anymore.
    How can I go back to IOS 6?
    My iphone will be working correctly again???
    Thanks!
    I very appreciatte any urgent answer .
    Paula

    Downgrading the iOS is not supported at all.

  • Can't download my music to iphone with ios 5 and itunes 10

    Just got my iPhone 4, upgraded my itunes to latest.  Itunes show the music but it gives me an error when trying to syc to iphone.  "Some of the items to the itunes library iwere not copied to the iphone because they could not be found"

    That is not really a error. What that is saying is that itunes cant find the file to sync over to your iPhone.
    Yes you see it in your libary but the song is gone. As in if the song was located in C://Computer/Music. Then it was moved to a different location iTunes cant find it. Find the song and put it back. That is all you have to do or redownload it.

  • Apps not working over 3G for iphone 5 (iOS 7)

    I have i5 & recently updated to iOS7. Very frequently, my apps don't work over the 3G network, however, they do so over Wi-fi. Fb, emails, whatsapp and many more apps dont work over 3G. Safari works. Have tried resetting network settings and hard reset, but no solution. The trend for apps not working is very random, sometimes they do work, sometimes they don't. Its very irritating. Anybody with a solution.

    i dont know whether this is going to resolve the problem, but worth a try
    under settings>cellular
    when you scroll down
    you can choose which apps can use cellular data
    may be you can recycle the switch for the suspect apps

  • HT4623 hi when i start updating may iPhone with IOS.6 After the updating bar completed when i pressed install then a verifying update note appears ater awhile i get a note reading( Unable to install updating An error occurred installing iOS.6.)

    i whent through the updating proceduer but i still get this not (Unable to Install Update An error occurred installing iso.6) After the note of verifing updated .

    Even I got same mesage but after restoring the phone using itunes, it worked for me. First restore and update your phone again using itunes.

Maybe you are looking for