Why do the site identity buttons not look like what you are showing on the information page?

Just read the email about security from Firefox. I do have the identity button show up in a color, but I do not get the passport officer, nor do I get the information in the drop-down window. All I get is "Verified by: ... or "This site does not supply identity information."

On Windows, you can switch between a classic menu bar and a compact menu opened with an orange button with the word Firefox.
You can switch between these using one of these methods:
* right-click a blank area of the tab bar and turn Menu Bar on or off
* View menu > Toolbars > Menu Bar
* orange Firefox button > Options triangle > Menu Bar
Does that help?
To get to the tab preferences, you can do this:
orange Firefox button (or Tools menu) > Options > Tabs
To remove the Ask toolbar, you can go here:
orange Firefox button (or Tools menu) > Add-ons > Extensions category
You might still have to do a little cleanup after removing an extension, if it changed your home page, new tab page, search provider, etc. Please describe any remaining problems in more detail.
Hope this helps.

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