Why do things get stuck on the screen?
I got a new computer this week and downloaded/installed Firefox, then imported my old bookmarks. Now I'm having a problem I didn't have before. First the bookmarks got odd: before, when I moved to look at a new folder the old one disappeared. But now, the folders get stuck and their rows of bookmarks stay open in the background even when I move to look at a new folder, and the blue colour that shows which folder or link I've currently selected can also be slow so that for a while it looks like it's split in two before it fills the whole of the folder/link that my mouse is pointing at. When I right-click to save an image for example, the right-click list of options stays visible even after another screen has opened so I can name the image to be saved; sometimes the right-click list is stuck on the screen for seconds even if I don't choose an option and just click the background to get away from it. This is not normal: all these things used to disappear from the screen instantly when they were no longed used or I clicked something else.
This problem seems to be getting more noticeable. At first only the bookmarks seemed slow to disappear when I was browsing folders. Then the right-click list started getting stuck in the background when I saved images. Now when I go through bookmarks everything stays onscreen no matter how many new folders I move to; they're stacked on top of each other.
hello, please try [[Upgrade your graphics drivers to use hardware acceleration and WebGL|updating your graphics driver]], or in case this doesn't solve the issue or there is no new version available at the moment, disable hardware acceleration in ''firefox > options > advanced > general''.
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Your headphones are not fully inserted. The white part of the headphones should be flush with the headphone jack, meaning no silver from the headphone's plug can still be seen.
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MY mac wont start past the gray screen. I tried starting on safe boot, single user user mode , recovery mode. Everything it gets stuck on the gray screen i even tried reinstalling it , same thing what should i do? it lets me reinstall sometimes Sometimes.... it is weird.
orshikhfromsc,
boot from the Mac OS X Install DVD that originally came in the box with your MacBook Pro (by holding down the C key as it starts up). When the desktop appears, select Disk Utility from the Utilities menu and erase your internal disk. After it’s been erased, reformat it. After it’s been reformatted, exit Disk Utility and reïnstall the version of Mac OS X from that DVD onto your internal disk. After that version of Mac OS X has been reïnstalled, boot from your internal disk and run Software Update to get it up-to-date within that version; that should allow you to redownload and reïnstall Mavericks, if desired. If Mavericks is reïnstalled, run Software Update again to get it up to date.
If you no longer have the two grey installation DVDs, you can purchase a replacement set from either Apple or iFixit. -
Here are a few more details. I put in a game cd for a windows computer, once I opened the folder on the desktop I noticed the install application was .exe so I tried to eject the cd but no matter what I tried on the computer it wouldn't come out. I will say though that I didn't try the manual cd eject cause I didn't have anything small to hit the button in the cd drive with. It was getting late so we decided to just turn off the computer and leave it for the next day. I can't remember if we turned the computer off with apple shut down or by holding down the power button but we walked away pretty quickly before it was fully shut down. The next day the computer won't turn on. When I walked into the room I was the computer stuck with a grey background with the apple logo showing and the circular thing under it frozen. Since no one was in the room I held down the power button and turned the computer off. We tried to start the computer again later but again it keeps getting stuck at the same spot. Now when we hold the power button down to turn it off I'm not sure if it's really turning off all the way. The screen goes dark but it sounds like the fan is still going. I tried disconnecting everything but the keyboard and mouse but when I started it up again it got stuck on the grey screen with just the apple logo. I'd really apprechiate help on this cause I live in Germany right now and support call centers work so much worse when you don't speak the language well... Thanks for any help you can give!
Restart your computer while holding down left mouse key. That will eject the CD and your Mac will start as normal.
Lupunus -
I just updated my iphone to ios7 and I keep getting stuck at the 'Set up your iPhone' screen. I click 'Restore from Itunes Backup', but it only ends up restarting after restoring and fails to get past the 'Set up your iPhone' screen. Any ideas?
Normally, I would suggest restoring the iPad and uninstall and reinstall iTunes but you have done both of those things - more times than you ever imagined!
Have you thought about turning auto syncing off?
Without connecting your iPad to your laptop, start iTunes. Click on Edit. Click on Preferences. Click on Devices. Check the box next to "Prevent your iPod etc. from automatically syncing." Click OK.
If you do this you can backup the iPad right away before it syncs. You may want to go into all of the iTunes tabs and just make sure that all of the current content on the iPad is selected to sync before you actually do sync.
This doesn't solve the problem, but it would prevent the automatic sync and erasing content. Hopefully, in the next few days- when iOS 5 is released - you will also be relieved of this weird iPad behavior - since the iOS devices are supposed to become PC free.
BTW - and this is no excuse for what you are experiencing, but I have found that some of the game apps that I had on my iPad turned out to be quite troublesome and after I removed them, my problems went away. I know that is almost sacrilege with regard to the Angry Birds addiction .... But I'm just saying ... -
Well I was using my iphone 5, When restart and it did not turn on gets stuck in the presentation of apple (the apple) and at the top left of the screen above the apple logo reincia Appears this text, down and then turns back on and i get the same error , i try to restore with itunes restore mode and throws me error!, could anyone help? I'm going crazy!. Thank you!
This is the mistake That I get up the logo and then reboots iphone and Continues to Appear;
(NAND) _findflashmediaandkeepout: 601 physical nand block offset 1
(NAND) start: 356 this 0x96959400 PROVIDER = 0x96b1de80 falshmedia = 0x96b1de80
(NAND) WMR_Start: 149 apple PNN NAND Driver, Read / Write
(NAND) WMR_Start: 174 FIL_INT (OK)
(NAND) WMR_open :371 vfl_open (ok)
(NAND) s_cxt_boot:88 sftl: error, unclean shutdown; adopted 7775 spans
(NAND) WMR_open:420 FTL_open (ok)
(NAND)_publishServices:642 FTL capabilities: 0x00000001
(NAND)_ppnvflGetStruct:3469 checking borrowed blocks-count:23 max_count:23
(NAND)_fetchBorrowedList:881 number of borrowed blocks 16Hi Guys!
I'm German, so my english writing might not be perfect
I had the same Issue on a 5 i bought. Exact same screen and writing. Battery was totally drawn, first thing I had to replace. The screen had been replaced and since then it wouldn't work anymore according to the previous owner.
It took me a couple hours, after recieving a few errors like 4013 it just never completed the restore, got really hot as well. The Flexwire of the Dock Connector seemed damaged, replaced the dock, but that didn't help.
I almost gave up, thought the Logic Board was bad.
BUT! Then i deceided to check if it has anything to do with the Screen assembly, and it did.
Long story short, on mine the front facing camera, and sensor assy were bad.
Anyhow, the phone works ''perfect'' when i leave them unplugged. So I just ordered a new one and we will see if thats the problem or if the damage is in the Logic Board.
If so, i can live without the sensor and front cam.
Just wanted to share, good luck everyone. -
My macbook air turns on but not completely, it gets stuck on the grays screen. It shows an apple an a spinning wheel and that is as far as it gets. sometimes I can get to an screen that shows macintosh hd and i clicked on it and the computer turned off.
Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 10. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. -
Just turned on my MBP 2007 and the screen gets stuck on the light blue before the normal log in page comes. Any Clues?
Worked fine last night. It's running Snow Leopard.Does your iMac fail to boot every time or only some of the time? Here are some things to try:
- Boot into "safe mode", which will run the equivalent of Disk Utility's "repair disk" operation.
- Boot from the system install disc that came with that Mac with the "D" key held down to run the diagnostics. Run them several times to see if any hardware problems are reported.
- If you can't identify the problem or fix it any other way, download and install the OS X 10.6.7 "combo" updater.
- If that still doesn't help, try reinstalling OS X 10.6 over the top of what's on the disk. -
TS2570 My 2010 MacBook pro gets stuck at the apple start up screen
I think I've tried almost everything possible and my computer gets stuck at the apple start up screen with the loading bar under every time I shut the computer down and restart it. I've tried all the resetting, trying to do the apple hardware test (which never worked), and so many other things that I can't even remember everything that I've tried. Could someone out there possibly help me?
Yes. I turn it on like I normally would. I hear the chime and everything. It looks like it wants to start up and it acts like its loading. Then it just gets stuck when the loading bar gets to right about the middle.
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My ios update keeps getting stuck on the Restoring iPhone software stage. I uninstalled iTunes and reinstalled it again, but still nothing. Now I can't even use my phone as it shows the plug into iTunes screen. Please help!!!! Thanks,
A Restore first downloads a new copy of iOS to your computer. On a slow Internet connection this can take a long time. How fast is your connection? How long would you expect it to take to download 900 MB?
That's assuming nothing is interfering with the download. Some firewalls and antivirus programs will block the download or slow it down. So you should temporarily disable your security software. Security software can also block the update after the iOS download is complete. -
I have an Ipod touch and have an audiobook stuck in the screen. I have turned it off and also resynced and I can't get it to go away.
Try the following:
- A reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPod. -
So I was trying to update my 4th gen iPod touch when it canceled the update and told me that I needed to update iTunes. So while I was trying to do so, which didn't even work by the way, I noticed that my iPod was stuck on the screen that you get when updating your iOS. The bar was about a quarter way filled when it froze. I'm not sure how to fix this or what to google to find a solution so I came here. I'm actually leaving it alone to try to see if it runs out of battery since after all it has to be wasting battery from being on all the time. Please help!
- LukeHey rdbreunig,
Thanks for the question. If you issue is not yet resolved, it may be necessary to restore your iPod touch in recovery mode:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks,
Matt M. -
my iPod will not turn on when I charge it or restart it it just gets stuck on the apple icon screen what do I do to fix it
Hello crimsonflare,
Try this first:
Apple - Support - iPod Troubleshooting Assistant
If that does not work, use this:
Putting iPod into Disk Mode
and try to restore you ipod.
Hope this helps.
~Julian -
I have the new iPad 3 and every time I touch the email icon there is a draft message stuck on the screen that won't disappear even if I touch save or delete. I've tried removing the email account and putting it back on which didn't work either. How do I get this draft to disappear?
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Or Quit the mail app.
Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button.
Go back to mail and see if it is fixed.
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