Why do we have to repurchasing movies?

Why have I lost movies bought on itunes after switching computers and updating to IOS5?

roaminggnome wrote:
You buy one and only one download. It is your responsibility ( and it is very basic) to backup your purchases.
If you buy a DVD from the store and lose it, they do not give you another for free.
Copy the movie and everything else from your old computer, or your backup copy of your old computer to your new one.
I think you missed the OP's intent:
http://support.apple.com/kb/HT2519
It is unklikely a DVD you purchase will erase all the data from the other DVD's on your shelf. Wrong analogy to the "lost" DVD.

Similar Messages

Why do we have to repurchase iTunes music that we bought already?

How come we have to repurchase music if we had bought them already?
With the app store, once you purchase you can redownload the purchased app for free.
How come it's not the same with music purchasing?

How come it's not the same with music purchasing?
Because Apple pays the music copyright holders a royalty each time a song, including a free single, is downloaded from the iTunes Store. You can sometimes get one free redownload request granted by using this form, but never more than one.
(50198)

HT3775 why do i have an avi movie and it does not play ? all software updates have been done

i have an avi movie and it will not play on my mac, updated to lion. all software updates have been done.

ventibold wrote:
Sorry about the iphone comments, i will address that seperately.
I went to VLC media, downloaded that. However the .avi movie file comes in email and I have only one option to download the movie. So I click that and the movie tries to open and I get the message that apple cannot open that type of avi movie. I try to drag it to the VCL 'drag video here' box and it does not work.
I went to mydlink and clicked on the 'set up for mac user' link and the page opens blank.
thank you for your feedback. i didn't really think i was going to get any support but you all have been so nice.
i will definitely provide more input when i make an inquiry next time.
in any event, i still cannot get it to work =(
There is also a good chance that the .avi is simply corrupt as often hapens with this format. I have often had .avis that simply will not open, no matter what program or converter you try using. It's a bummer, but being an older format, it is becoming more common.
Good Luck
Pete

HT4461 Why do I have to repurchase apps I already own through the Mac App Store to get updates there?

It's a simple question but I cannot find an answer. I just know you can't. It makes no sense to not allow us to even purchase an update at a lower cost as opposed to repurchasing the app from the app store at the full cost. Can anyone say why this is the case? It makes me not want to ever use the app store.

I get that, but that's not the point. What I am saying is that the customer experience is poor. It should work the same as it used to when you bought software from a brick and mortar store.
When you buy an app (software) from a sellers website, you should be able to purchase an upgrade from any vendor. This means even though I bought an app like OmniPlan direct from the OmniGroup... It would be nice to purchase the upgrade, or even download the update from Apple's Mac App Store.
It just makes for a better customer experience.

TS3623 I had interruption on rented movie when attempt to return to movie , no library and said to go to downloads , guess what no download setting , will not allow repurchase through Apple TV now have to repurchase through iPad *** have you done to the o

I had interruption on rented movie when attempt to return to movie , no library and said to go to downloads , guess what no download setting , will not allow repurchase through Apple TV now have to repurchase through iPad *** have you done to the old syst

Thanks for the pointers folks. Yeah, 1.5GB is pretty poor isn't it? There are other suppliers, but you have to get a their phone line installed to access the internet so it's an £85 setup fee plus a day off work for a guy to come round and drill a hole in your wall before you even get to the monthly costs.
Don't get me wrong though - I'm certainly not an Apple basher, but am equally frustrated with both them and the ISP.
Virgin Media spend all kinds of money advertising their broadband as the fastest in the UK, but don't tell you (up front anyway) that you'll be cut off if you actually try and use it.
Apple on the other hand carry on with their 'it just works' mantra, but with Apple TV this only applies if you meet certain criteria (again, not mentioned up front).
I guess it aint a biggie, as i was gifted my Apple TV, and love all the other stuff it does, but from the number of posts on this forum can see that there's a lot of angry customers out there who want explanations as to why they're having similar problems to me.
Will be very interesting to see if Apple release any kind of software update that turns the flash drive from a buffer to permanent storage, to at least ease some of the pain...
Message was edited by: McGinty

I have an iTunes account where I have downloaded Digital movies & I am able to see the list on the desktop of the original downloads. When I log on another device with my login I do not see my list to access them. Why can't I access from another device

I have an iTunes account where I have downloaded Digital movies & I am able to see the list on the desktop of the original downloads. When I log on another device with my login I do not see my list to access them. Why can't I access from another device

Hey GingCarv,
Great question. You'll want to download the movies from your purchase history. The following article explains how to do so:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Note: At this time, movies are not available for automatic downloads.
Thanks,
Matt M.

Why cant i have more than one movie at a time

why cant i have more than one movie at one time

It may be how much space is available on your iPad. The average movie is around 2.5 gigabytes. If you reach your space limit then you can't download anything until you clear space.

HT1212 I have no idea why suddenly my iPhone5 will not move past the Password screen; also, a voice describes each button I touch, and ends with "screen locked" (not "phone locked").

I have no idea why my iPhone5 suddenly will not move past the PW screen; a "voice" identifies each button touched (the Slide button, for example) or the PW buttons, and then ends with "screen locked" (not phone locked).

I believe you have Voice Over on:
You have to tap, then double-tap to select the numbers to enter your passcode.
Then:
Press Home.
Tap Settings. Then double-tap Settings.
Tap General. Then double-tap General.
Use three fingers on the screen to scroll to Accessibility.
Tap Accessibility. Then double-tap Accessibility.
Tap VoiceOver. Then double-tap VoiceOver.
Tap "On" next to VoiceOver. Then double-tap "On" to turn it off.

Why do we have to buy mountain lion when we bought lion? Others who didn't purchase lion don't have to pay for it to move to mountain lion

why do we have to buy mountain lion when we bought lion? Others who didn't purchase lion don't have to pay for it to move to mountain lion.

As far as I know the only people not having to pay for Mountain Lion are the ones that have purchased a apple computer after the 4th of june or something. These people get a free upgrade. All others will have to pay for a copy of Mountian Lion.
Do you maybe have a source, which states that others don't have to pay for it, where people that have bought Lion do have to pay?
With kind regards,
Wes

Why do i have movie ads in my pictures

why do i have movie ads in my pictures

There is a very good chance you are using movie posters as your screen saver rather than your icloud pictures, go to settings, screen saver, photos. It should be highlighted as iCloud photos.

I just transferred "all movies" to "My Passport" hard drive. Several images of the same clips appear. Is each image a valid clip? Why do I have so many?

I just transferred "all movies" to "My Passport" hard drive. Several images of the same clips appear. Is each image a valid clip? Why do I have so many?

Okay. Trash the stuff on the External Drive.
All Movies is not a place - it's a list. Specifically its a list of all the movies on your Mac. Never interact with anything in iPhoto via these All Movies or All Images lists.
In iPhoto select the Movies you want to move and go File -> Export. Set the Kind: to Original and export from iPhoto to this external drive.
Then once you're sure the export has gone correctly, erase them from iPhoto.
Regards
TD

Why do i have do re render a clip when ever i move it?

Why do i have do re render a clip when ever i move it
is there any way to get around this?

http://discussions.apple.com/thread.jspa?messageID=13153996&#13153996
Quote: "by MartinR"
"A common cause of constant rendering is when your clip properties do not match your sequence settings. In FCE, your Easy Setup will determine the sequence settings when you create a new sequence.
So, the first questions are: what Easy Setup are you using in FCE? What are your sequence settings? What are your clip properties? Especially the codec/compression, frame size & frame rate. If you need help finding this info, let us know and we will explain."
Quote Ends:

Why do I have subtitles over subtitles on some of my recently purchased Movies.? My closed caption option is turned off.

Why do I have subtitles over subtitles on some of my recently purchased Movies.? My closed caption option is turned off.
Recent purchases have been Avengers, John Carter, 30 days of night. All of them do it.
Please help me get rid of them.....

The subtitle only appears in the begining of the movie during the scene with the russians. The issue has been fixed where the subtitles appear doubled. Just a simple redownload from the cloud is needed. Make sure you delete the copy in the itunes library before redownloading. Heres the email I got today:
Dear iTunes Customer,
Thank you for downloading the movie The Avengers. Unfortunately, the movie you received may have had issues with the subtitles. We have corrected the problem and a new copy is available to download, free of charge. To receive the new version, please re-download the title from iTunes.
Before downloading the new version, remove the current version:
1) Open iTunes on your computer.
2) Click on your Movies library.
3) Click the movie to select it, and press the Delete key.
4) Click Delete Movie and then click Move to Trash.
To download the new version:
1) Sign into the iTunes Store.
2) Click Purchased on the right side in the iTunes Store under the QUICK LINKS section.
3) Click on Movies and select the movie you want to download.
4) Click the Cloud download icon to download the movie.
You will now have an updated version of the movie in your Movies Library.
To delete and download the movie from other devices, seehttp://support.apple.com/kb/HT2519.
Sincerely,
iTunes Store Team
http://www.apple.com/support/itunes/ww/

HT204370 why did i have to buy the movie again if i allready bought it?

why did i have to buy the movie again if i allready bought it? i want my money back

You can't get a new DVD, which is what RG said. VUDU, the download service Walmart resells, is a different subject and not what RG was referring to.
But what some other company can allow is irrelevent to the issue. From the iTunes Store, movies can be re-downloaded only in the US, and then only from those movie studios that have allowed it. This is not by Apple's choice; it's completely the choice of the movie studios.If your movie is not available under the Purchased section of your iTunes Store account, then redownloading is available only if you purchase the movie again.
Regards.

HT1657 I have rented a movie from Itunes, but when I try to watch it it pauses itself, then skips to the next scene...can anyone tell me why and as I have paid money for this shouldn't I at least be able to watch without any hiccups?

I have rented a movie from Itunes, but when I try to watch it it pauses itself, then skips to the next scene...can anyone tell me why and as I have paid money for this shouldn't I at least be able to watch without any hiccups?

You've tried restarting the film ? If it still skips then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that film and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, 24 to 48 hours).
Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

Why do we have to repurchasing movies?

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