Why do we have to spend $39 for a phone call if Adobe has made an error with your account ?

Have new computer with win8, cannot transfer with seral numbers, in my account there is no history of purchases of elements9 and premier elements 9. I refuse to spend money for a phone call for the error on my statement that leaves out the purchase order number not allowing me to download with a missing link.

Perhaps you will be kind enough to state your problem here so that volunteers can help you out. We can't help you with lost serial numbers or activations on multiple machines; otherwise most problems can be addressed and if there is no solution we'll say so.
G/L

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HT1711 Why do I have to pay extra for something that I already bought? Shouldn't I be able to have access to my music even if its not through apple? This is ridiculous when I go to the store and buy a CD I'm not relegated to only playing it on one CD play

Why do I have to pay extra for something that I already bought? Shouldn't I be able to have access to my music even if its not through apple? This is ridiculous when I go to the store and buy a CD I'm not relegated to only playing it on one CD player

iTunes Plus is the name for the option in iTunes that allows customers to buy music at the iTunes Store that is free from digital rights management, or DRM.
Digital Rights Management, or DRM, is designed to prevent unauthorized sharing of files. This especially became a big concern for the music industry after the rise of Napster, Limewire, and Kazaa.
DRM, even the DRM used by Apple on iTunes Store content, prevented that. Apple's DRM allowed users to share files on only up to 5 computers.
According to TUAW, the new iTunes Plus songs have information embedded in them that identifies the user who bought and shared them by name.
This means that if you share your music and record companies want to track you down and sue for you copyright infringement, it's going to be easy.
This may help you understand why you would need iTunes Plus - http://support.apple.com/kb/ht1711.
It may be that Android required that type of file to be able to let it sync. See here - http://developer.android.com/guide/appendix/media-formats.html.

Why do we have to pay extra for forms central notifications? Very greedy!

Why do we have to pay extra for forms central notifications? Very greed!

Hi;
The Free offering of FormsCentral provides users with a lot of useful features. There has to be a line somewhere for the subscription level service and Email Receipts and Notifications are part of that premium service.
This table shows features you have in the Free version and what the two paid subsctiptions add: https://www.acrobat.com/formscentral/en/features/compare-plans.html
Thanks,
Josh

I pay for Photoshop Touch on my phone why do I have to pay again for my tablet?

I pay for Photoshop Touch on my phone why do I have to pay again for my tablet?

The tablet version came out some months before the phone version, if I recall.
Not sure why the decision was made to make them two separate apps. I can say that they're practically the same app, just that one's UI is designed for tablets while the other is designed for phones. You can't use the tablet version in portrait orientation on a tablet. Likewise, you can't use the phone version in landscape orientation. This all may change. Autodesk's SketchBook tablet app could only work in one orientation (landscape) until a few versions later where it could finally change to either landscape or portrait.

TS2755 Why do I have duplicate text groups for certain people

Why do I have duplicate text groups for certain people

are you syncing with MobileMe?
in itunes, with the iphone connected, select iphone under devices, click info tab, uncheck sync address book contacts. the dupes should disappear.

Why doesn't have iOS 7 actualization for the iPod touch 4th?

Why doesn't have iOS 7 actualization for the iPod touch 4th?
Apple should give some feedback for the iPod touch users.

Apple should give some feedback for the iPod touch users.
iOS 7 is available for the 5th generation iPod Touch.
The hardware limitations of the older models prevent them from running iOS7.

Why do I have separate albums covers for each song

why do I have separate albums covers for each song?

Apple is a business. And a business exists only to make a profit and incidentally render a service. The corporation cares about you equally as much as Microsoft does. C'est la vie!

I do not have a delete option for files or folders in Adobe Creative Cloud

I do not have a delete option for files or folders in Adobe Creative Cloud
im looking and looking....
im stumped.....
4 weeks now....
kai

HOW TO DELETE FILES or FOLDERS or Assets from Adobe Creative Cloud Brouser/Web Portal By: Kai Buskirk rev:130626
Adobe now burried deleting or trashing unwanted iteams files or folders in the Archive section of your creative cloud brouser/web portal.
Note!! - No longeer is there a standard TrashCan icon or simple Delete button... its burried in the archive sector: but why i ask?
An archive is an accumulation of historical records, or the physical place they are located.[1] Archives contain primary source documents that have accumulated over the course of an individual or organization's lifetime, and are kept to show the function of that person or organization. Professional archivists and historians generally understand archives to be records that have been naturally and necessarily generated as a product of regular legal, commercial, administrative or social activities.
In general, archives consist of records that have been selected for permanent or long-term preservation on grounds of their enduring cultural, historical, or evidentiary value. Archival records are normally unpublished and almost always unique, unlike books or magazines for which many identical copies exist. This means that archives (the places) are quite distinct from libraries with regard to their functions and organization, although archival collections can often be found within library buildings
A person who works in archives is called an archivist. The study and practice of organizing, preserving, and providing access to information and materials in archives is called archival science. The physical place of storage is sometimes referred to as an archive repository.
To delete files folders or individual assests in the current incarnation of adobe creative cloud brouser/web portal rev:130626
1 - Check mark the box on left and select files or folders you would like Deleted/Trashed and move them to the ARCHIVE folder location inside your adobe creative cloud brouser/web portal....Then navigate to the ARCHIVE SECTION
2 - Once the files or folders you have check marked are moved to the ARCHIVE folder location you can select them for Permanant Deletion (Trash)
ps: you can also restore them......if you so choose....
3 - in case you missed this step after selecting/checking the files or folders in the ARCHIVE folder there is a small Triangle Selector drop down that will reviel the Permanently Delete option.... clicking that is the point of no return i think..... so do not be misled my the use of the term ARCHIVE.... DELETING PERMANANTLY IS DELETING YO!
4 - OK DONE NOW YOU GOT IT .....
Good Luck Happy House Cleaning.....
Wamest Blessings,
Kai Buskirk
Message was edited by: [email protected] rev: 130626

I have 2 macbooks each with an account for me and one for my wife. I use one Macbook logged in with my account and my wife uses the other Macbook only loged in on her account. We both make regular time-machine back-ups each on a separate external disk

I have 2 Macbooks each with an account for me and one for my wife. I use one Macbook logged in with my account and my wife uses the other Macbook only logged in on her account. We both make regular time-machine back-ups each on a separate external disk. Is it possible to update her account on my macbook using her external disk without overwriting my stuff on the same Macbook and vice versa?

Time Machine does not do individual accounts. It records the complete drive. So if you were to use her TM backup on your Mac it would make your Mac just like hers. Both yours and her account on your MAC.
Just copy the missing files over from her Mac to yours. If there are differennt programs on each then they would need to be installed on both.

I purchased a monthly pack and havent been able to use it. I have been getting charged for 3 months now and I still get an error message saying "unable to load all your plans". How do I re-install or dowload and get my last 3 payments reimbursed?

I purchased a monthly pack and havent been able to use it. I have been getting charged for 3 months now and I still get an error message saying "unable to load all your plans". How do I re-install or dowload and get my last 3 payments reimbursed?

Link for Download & Install & Setup & Activation problems may help
-Online Chat http://www.adobe.com/support/download-install/supportinfo/
or
Adobe contact information - http://helpx.adobe.com/contact.html

I just installed the Lion operating system, basically to upgrade my iPhone. I didn't realize that my Microsoft Office 2004 application would no longer work. I have been using Word for my writing and I receive most of my emails with Word attachments. I hav

I just installed the Lion operating system, basically to upgrade my iPhone. I didn't realize that my Microsoft Office 2004 application would no longer work. I have been using Word for my writing and I receive most of my emails with Word attachments. I have been using Apple products for years, always touting their reliability and customer service. I am not a techie, I just want to be able to do what I do on the computer and Apple always fulfilled my needs. Now I am told because of some operating system gobbledygook, I have to go out and purchase new software to use Word. This is despicable. I see no particular benefit to using Lion, but I do see a lot of detriments. Apple now seems to have turned into Microsoft, making software obsolete so they can make more money and to **** with the customer. You can be sure that my next computer will be a PC. I have completely lost confidence in Apple.

I seem to never tire of saying this. It was for Apple when they first announced 10.7 to disclose this. Yes, it was widely reported -- or rather, rumored -- but not by Apple. And many people who have gotten caught by this assumed that Apple itself would have told them beforehand about the loss of this very important feature which they had come to rely on. As far as I know, not even in fine print, does this appear anywhere on the Lion announcement or any of its links.
I am not saying Apple had to continue Rosetta in Lion, or forever, just that if it was going to be dropped, it should have been made known.
As relative "insiders" we should not forget that many people don't have the time, habit or interest to do this kind of research. I think it is a breach of trust that Apple has never directly made this announcement or given people the opportunity to decide beforehand if giving up their PPC apps for a new OS is a worthwhile tradeoff.

What do I do if I have one Apple ID for my phone and a different one for my mac. I have tried to sync garageband to my mac from my phone but it won't connect. Is it because of the different ID's? If so what can I do to fix it?

What do I do if I have one Apple ID for my phone and a different one for my mac. I have tried to sync garageband to my mac from my phone but it won't connect. Is it because of the different ID's? If so what can I do to fix it?

You can use one account with iTunes on your Mac, and different account(s) with the Mac App Store (for buying/downloads apps or OS updates for your Mac), iCloud (System Preferences > iCloud) and Messages (Messages > Preferences, or command-comma)

My problem is that after upgrade to IOS 6.1.3 my iphone not sounds! dont have sounds notifications for whatssap, FB, mails and can't listen music and talk with skype without headphones or speakers! only have vibrator and sound for one coming call!! what c

My problem is that after upgrade to IOS 6.1.3 my iphone not sounds! dont have sounds notifications for whatssap, FB, mails and can't listen music and talk with skype without headphones or speakers! only have vibrator and sound for one coming call!! what can i do!???? Thanks a lot for help me!!!!

I have a nearly identical problem with my Ipad 3. Mine is the left channel. I've yet to find help, but have found a number of other posts on this and other forums discussing the issue. People have tried restore, reset etc. Also, cleaning the ports with compressed air or cotton swabs. It appears to be a software issue, but no one is sure.
Along with the original poster, I'd appreciate any help.
As far as the 'level 6' poster, if you're going to be rude, please don't bother. Hope it was just a bad day.

HT4847 How i take an old back form my old iphone to my new iphone?!when i acces icloud from my phone and go to manage storage i have 4 back up for diferent phone how can acces this data?!

How i take an old back form my old iphone to my new iphone?!when i acces icloud from my phone and go to manage storage i have 4 back up for diferent phone how can acces this data?!

Thanks very much!
Although I had to add everything again to the playlist, at least I can just copy it over in future!

I bought osx lion for download but I cannot find where it is on the app store. i currently have 10.5.8 so I dont know if that has something to do with it.

i bought osx lion for download but I cannot find where it is on the app store. i currently have 10.5.8 so I dont know if that has something to do with it.

You cannot use Lion until you have upgraded to 10.6.8:
Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
     Snow Leopard General Requirements
       1. Mac computer with an Intel processor
       2. 1GB of memory
       3. 5GB of available disk space
       4. DVD drive for installation
       5. Some features require a compatible Internet service provider;
           fees may apply.
       6. Some features require Apple’s iCloud services; fees and
           terms apply.
You received a coupon you can use and redeem on the App Store to download Lion. There is no App Store in Leopard.

Why do we have to spend $39 for a phone call if Adobe has made an error with your account ?

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