Why do you charge data when my jet pack is turned off ?

why do you charge data when my jet pack is turned off ?

Kenstruks wrote:
Am I the only one this is happening to ?
I have been using @ 10 gb for 1 1/2 years then I upgraded to 12gb........next month got a bill for 19gb, What gives I have been using the computer in the same way for ALL THIS TIME.
I called customer service 4 times was told 3 they would "look" into it and call me back ......... over a week no calls
One more question why is there not a e mail address for verizon ? One would think a company that provides internet service would have a e mail address for customer service, duh ~
Are you using Windows 8? I noticed if you don't stop OneDrive from syncing it will do it all the time. I caught on when one day I used 6 GB in UPLOAD. I never do that.

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HT3702 why are you charging me when i have not order any apps

Why are you charging me when i have not order any apps

Well I don't know. I just really, really, really wanted to test a legit versin of Angry Birds. Thought you wouldn't mind.
But since you insist--
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

My lights on my macbook indicate it's fully charged, but when i unplug it, it turns off...any ideas?

my lights on my macbook indicate it's fully charged, but when i unplug it, it won't come back on. any suggestions???

Go to the Apple in the upper left corner and select About This Mac, then click on More Info, then select Power from the left hand column of the System Profiler. Copy and paste the Battery Information back here.

Why would you charge me $40 for a supposedly free upgrade?Have been a faithful verizon customer for years went in for myfree upgrade and paid for a iphone and protectve cover now I have to pay a fee for a free service? I will start switching my devices to

Why would you charge me$40 for a free upgrade? I chose a iPhone and paid you the difference plus protective cover, now you want to charge me a fee for activating a number I have had for years!!! I have been a faithful Verizon customer for years but I will switch companies when my contracts are up or I can get a buy out from another company, your free upgrade is not free and is a false advertisement as far as I'm concerned

However you had already stated you did not choose a "free upgrade", but paid the difference for an iPhone. So much for your "free upgrade". Additionally, I was not aware Verizon was in the business of giving away "free service"(s)?????? Purchasing a "free" or "reduced price" phone IS NOT a free service. You sign a contract in exchange for receiving that benefit. There is an upgrade fee along with that service you are contracted to complete or you will be charged an early termination fee(ETF), so this IS NOT a free service.
Yes, you have a choice to go with another provider which ALSO charges an upgrade fee OR charges you full retail value for your phone. So much for a "free upgrade" there.
AT&T = upgrade fee
Sprint = upgrade fee
T-Mobile = no upgrade fee but must pay full retail cost for the phone
For what it is worth, you would not have had to pay an upgrade fee had you simply paid full retail cost for your phone OR purchased it with Edge at full retail cost. Depending on your calling plan and data allowance, you may have even ended up paying less for your phone had you done so. That is why a little research before you make a purchase can go a long way.
I know it is cheaper for me to pay full retail for a phone than to purchase a discounted device in exchange for signing a contract.
Good luck with the new provider.

I have bought some apps for my ipad and macbook pro but why did you charge me $1 and app money ?

I have bought some apps for my ipad and macbook pro but why did you charge me $1 and app money ?
Thank you.

The Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
That is determined by what type of disk that it is. It may be a disk that only allows you to install Windows on your Dell computer and would not allow Windows to be installed on a Boot Camp partitition or as a virtual machine in an app such as VirtualBox on your Mac. If that is the case, you would need to purchase a retail Windows install disk.

My iPhone 4 died and I have tried charging it and plugging it into the computer, but nothing happens execpt the dead battery thing that pops up when you charge it when it's completely dead.

My iPhone 4 died and I have tried charging it and plugging it into the computer, but nothing happens execpt the dead battery thing that pops up when you charge it when it's completely dead.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

When i active my mac pro all i get is a white screen and it loading .. and when it fully loaded it turns off and the same thing keep on happening again

when i active my mac pro all i get is a white screen and it loading and when it fully load its turn off , and it keep on doing the same thing for hours

Hi Shahenaz,
It's a little difficult to understand exactly what's going on with your mac based on the description you gave. Is there anything else you could add? Is it stuck in a reboot loop? Or is it just showing a white screen forever?
I had pretty much the same problem a few days ago, and was worried my mac was screwed permanently, but I got it fixed up no problem!
Follow these steps to try and troubleshoot/fix the problem.
1. Boot into OSX Recovery Mode
First, turn off your Mac. If it isn't responding, or is stuck in a reboot loop, just hold down the power button until it turns off, and you hear the fans stop. Then boot it while holding the Command and R keys. If it successfully boots into OSX Recovery Mode, continue with this step. If not, skip to step two. (My Mac couldn't successfully boot into the recovery mode, so I had to go to step 2)
Select "Disk Utility" from the list of options, and find your built in hard drive from the list on the left. Usually there are two listings/names for your drive. The first should be something like "500GB longchainoflettersnumbers Media". Then the one below will be a little easier on the eyes, named Macintosh HD, if you haven't changed its name. That's the one you want, click it.
Now go to the "First Aid" tab. Click on the "Verify Disk" button in the bottom right corner, and let it do its thing. Once that's done, hit repair disk, also in the bottom right corner. If your disk is corrupted, you may need to run the repair process several times, before it comes up completely clean.
Once this is done, select Shut Down from the Apple menu and, once your Mac is completely off, turn it back on like normal. If it works, great. If not, proceed to step two.
2. SafeBoot
Sometimes, when a mac is acting up and doesn't want to start, all it takes is a safe boot, followed by a regular restart. Or maybe you recently installed a program that either has malicious or errored coding that's causing your troubles. This is where Safe Boot comes in.
Turn off your mac, and reboot it while holding Shift. (If you want to see the process that's going on in the background, boot while holding Shift, Command, and V. This will enter something called Verbose Mode).
If it boots successfully into Safe Mode, great. If you believe that there's a particular program that you recently downloaded that might be causing your trouble, now's the time to delete it. If not, just reboot normally and see if it works! If it doesn't, or if your Mac didn't even Safe Boot like mine, proceed to step 3.
3. Fsck!
For this step, you're going to be booting your mac into Single User Mode. I'm not going to go into details as to what this step does, but it works for some people. Here are the steps.
Turn off your mac, and reboot it while holding Command and S. The screen should go black, and you'll see some white text run across the screen, wait a few seconds, until you see the command prompt. Now type
fsck -fy
and hit the Enter key. This will run a series of system checks, which could take a few minutes. Be patient on this part. Once it's done, it will show one of two messages:
1. "The volume (your Mac) appears to be OK
or
2. "File System Was Modified"
If you got message 1, type reboot and press Return. Hopefully your computer works after this - if not, proceed to step 4.
If you got message 2, run the same command again until you get message 1. If it doesn't seem to be working, turn off your system and proceed to step 4.
If you couldn't even boot into Single User Mode in the first place (like me), go to step 4 anyways.
Step 4: Reset the NVRAM
The NVRAM is another kind of RAM that stores data like the computer volume you had set before you turned it off, or the screen brightness, resolution etc. This memory is saved, unlike with regular RAM. Resetting it isn't harmful to your system, it will just put your screen brightness, volume, etc. to defaults.
Turn off your Mac, and reboot while holding Command, Option, P, and R, and continue holding them down until you hear the computer restart again.
I can't really explain why to do this step, I just know it works for some people, and seems to be what unbricked my MacBook Pro. If none of these steps, fixed your Mac, well the situation is looking pretty grim. Try setting up a meeting with a Mac Genius at your local Apple store. However, I know that many other people with these symptoms ended up having a logic board failure. Apple can swap out your logic board for a new one, but the price is pretty hefty, somewhere around $300 I believe.
Well I wish you luck, I hope this helped you!

Why is my iphone 5 battery dying even with phone turned off ?

Why is my iphone 5 battery dying even with phone turned off ? Even when my phone is fully charged and I turn it off when I turn it back on the battery is drained. Why ?

Completely drained when turning the iPhone on after being off?
All lithium-ion batteries lose some charge when the computer or device is powered off.
If the battery is entirely depleted after the iPhone is powered off with a fully charged battery at the time, something is wrong - unless powered off for a number of weeks or months.

I have an iphone 3gs the old battery was useless so i replaced it with a new battery but it wont hold a charge now it used to charge to old battery but would just turned off if disconnected to its not the dock connecter any advice

i have an iphone 3gs the old battery was useless so i replaced it with a new battery but it wont hold a charge now it used to charge to old battery but would just turned off if disconnected to its not the dock connecter any advice

Advice:
1. Learn to use punctuation and sentence structure - your post makes little sense.
2. I'm getting the idea you now want to use your old "useless" battery. Why, if it's useless?

My iphone 4S only start whit cable plug in and then show battery very low (with red line end) then try to turn on but show searching in operator name command and not connecting and no work properly and when I plug out it turn off!!! what should I do?

My iphone 4S only start whit cable plug in and then show battery very low (with red line end) then try to turn on but show searching in operator name command and not connecting and no work properly and when I plug out it turn off!!! what should I do?

I'm afraid you'll have to get the phone serviced, dropping the phone must have damaged additional parts inside the phone.
But Apple will not service the phone anymore, opening the phone and replacing the battery should only be done by authorized personal, not by users.
You'll have to look for a 3rd party repair shop and see if they can fix this, sorry.

Charge on my iPhone5 leaks out while turned off. solution,please

Charge on my iPhone5 leaks out while turned off. solution,please

The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset
http://support.apple.com/kb/ht1430
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414
If you try all these steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first...

My iPod won't play unless it's being charged. Once I unplug it, it turns off, help!

I dropped it a while ago (stupid, yes) and the whole thing fell apart. I put it together again, and when it's plugged into a charger it works, but when I unplug it, it turns off and won't turn on. My friend thinks it's a battery issue, help please!

That definitely sounds like a battery issue. However, could be the battery connector itself is unplugged or loose enough so that it contain build up a charge. Either way, your iPod will need to be serviced.
B-rock

When I click sleep, Imac turns off not just sleep

When I click sleep, Imac turns off not just sleep. Any fix?

Hi Hank,
Some things to try...
Have you done a PRAM reset, CMD+Option+p+r...
http://support.apple.com/kb/ht1379
In fact, do 3 in a row, takes a bit of time.
Intel-based Macs: Resetting the System Management Controller (SMC)...
http://support.apple.com/kb/HT3964
(SMC reset= Shut down, disconnect power cord for 10 seconds, reconnect power cord, wait 5 more seconds, turn computer back on)
but it is slightly different: (PMU REST = Shut computer down, disconnect power cord for 10+ seconds, reconnect power cord WHILE SIMULTANEOOUSLY PRESSING POWER BUTTON, let off power button for a few seconds, then press power button again to restart the mac mini.)
Can also be caused by USB or Firewire devices.

Everytime I export from FCP using comressor I am lose my audio, any ideas as to why this is happening. Or do I have somthing turned off and I am just missing it? Dual 2.7 Ghz PowerPC G5 1.5 GB DDR SDRAM, Mac OS X (10.4.6)

Everytime I export from FCP using comressor I am lose my audio, any ideas as to why this is happening. Or do I have somthing turned off and I am just missing it? Dual 2.7 Ghz PowerPC G5 1.5 GB DDR SDRAM, Mac OS X (10.4.6)

Exporting via Compressor may be recommended but it is slow and doesn't fully support all available filters, etc.
Try exporting the timeline as a QT Movie (the "normal" export) using Current Settings and them submit the resultant clip to Compression. Works for me...

Why does the setting of trackpad always changes everytime i turn off my Macbook pro?

why does the setting of trackpad always changes everytime i turn off my Macbook Pro?

Sure , just refer to:
http://support.apple.com/kb/ht1379
http://support.apple.com/kb/HT3964

Why do you charge data when my jet pack is turned off ?

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