Why do you make previous versions of FireFox so hard to find?

I'm a developer and I need to maintain multiple versions of FireFox, specifically 4, 5 and 6, and maybe some of the interim versions as well. I did manage to find version 5, but after I installed it, it upgraded itself to 6.0.2.
I appreciate you working so hard to try to keep everyone updated, it means I have fewer visitors to my sites with an outdated FireFox browser, but I still need to support those who do. Where do I find version 4 and 5, and how do I turn off the attepts to upgrade everytime I open an older version of FireFox?

There is a still unresolved issue that might also be contributing to difficulty of registering.
"How to sign in to the forum using Firefox w/ NoScript"
http://community.vzw.com/t5/Suggestions-for-this-Community/How-to-sign-in-to-the-forum-using-Firefox-w-NoScript/td-p/194718
People who use the Firefox extension called Noscript will need to read that thread and follow the instructions in the first post. Just now, I removed the recommended change to Noscript and discovered that the reported issue appears to still exist -- it's impossible for me to sign in to this forum without that recommended Noscript change in place.

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WHY do you offer new versions of Firefox without warning that bookmarks will be lost and the last backup was 10 weeks ago???????????

Just upgraded to 3.6.3 and found that all bookmarks since April 16 (it is now June 25) are missing. I have read instructions for restoring bookmark backups but if possible would like to restore bookmarks between 4/16 and now. Restoring instructions say that I will lose those if I follow the instructions. Why was there no warning of this when the 3.6.3 upgrade was offered???? How can I get back 10 weeks' worth of bookmarks?

I have found an incompatibility in the older revision JSON files that your bookmarks are stored in to the newer client. It could be that the new client simply can't see them as a result of this incompatibility.
Please check the following directory for JSON files dated older than the update in May just in case: C:\Users\[YourUsername]\AppData\Roaming\Mozilla\Firefox\Profiles\[generated stuff].default\bookmarkbackups
If you're unable to see the AppData Folder, please enable Hidden files and folder by clicking on the Organise button from any folder (located top left of window), and then the following:
Folder & search options > View Tab > Show Hidden Files, Folders and Drives.
If JSON files are located there, which are dated older than the update and you wish to restore them, please make a copy of this folder on your desktop, and uninstall the current revision of firefox (Temporarily). Reinstall an older revision, import the JSON file of your choosing, then export them as an HTML file, before finally upgrading back to the latest revision of Firefox. Once the latest revision of Firefox is installed again, import the HTML file, and this should restore your bookmarks.
If an older JSON file is not available, see if there's a shadowcopy of the file by going to Computer, right click your drive, Restore previous versions, click on the date of your shadowcopy and click on open, then navigate to the same location mentioned and copy it onto your current desktop.
If no shadowcopies are available, you could be out of luck. You could try a system restore point dating to before the update, which should roll back Firefox to the older revision, and may restore your bookmarks too, but at this point hope is sparse.
I've experienced the same frustration myself just recently. I was able to fix the issue, and I hope the same applies in your situation o_o"

Why does Adobe make computer deactivation so unintuitive and hard to find?

In these forums, it is very easy to find many users submitting questions about how to deactivate one computer and then activate another, but there are very, very few straight answers, if any. The suggestion that "Deactivate" should be selected from the "Help" menu seems no longer to be applicable, as there is no "Deactivate" option displayed in my Photoshop CC 14.2.1 "Help" menu.
Why not post up high and easy to find, "Deactivate: Here's how"?

For what it's worth, I sympathize.
An Adobe Help doc for activation procedures is at Activation & Deactivation Help
But I don't see that many people pointing to it in these forums - or even much evidence that people are aware of it.

It would be appreciated if you could support AVG Safe Search in Firefox 4.0, just as you did for previous versions of Firefox. Are you planning to add support for AVG Safe Search (version 9.x)?

AVG Safe Search provides icons after the names of websites to indicate their security status. All of your previous versions of Firefox supported this feature. Could you please make it available again in Firefox 4.0?

It is down to AVG to make their add-ons work in Firefox 4, not Mozilla .You need to contact AVG about their plans for supporting Firefox 4. It is quite common for companies to only support a new version of a browser after it has been officially released, and not support it during the beta/release candidate phase.

Previous version of Firefox always remembered where I was. not Firefox 4. Why?

Windows 7 platform, Firefox 4. I have set up options in startup to go to "show my windows and tabs from last time". If I close my session of browsing, with laptop staying on, I go back into Firefox with the previous website there. If I shutdown my laptop, however, and I restart my laptop, it takes me to the defauilt website. Previous version of Firefox always remembered where I was. not Firefox 4. Why?

Firefox 4 requires at least OS X 10.5 and an Intel Mac. There is a third party version of Firefox 4 that runs on OS X 10.4/10.5 and PPC Macs, for details see http://www.floodgap.com/software/tenfourfox
If you prefer, you can get the latest version of Firefox 3.6 from http://www.mozilla.com/en-US/firefox/all-older.html

My computer freezes when I try to log in to You Tube and is still "running" after I close it. How can I go back to my the previous version of Firefox?

After downloading Firefox 4 Beta, my personal website does not display as it used to. The text is now aligned left when it was centered. Also, when I try to log in to You Tube, everything freezes. I have to use the computer task manager to close the browser. When I try to open Firefox again, I get a message stating it is still running and I must close it or re-start my computer to open Firefox again.
I would like to return to the previous version of Firefox.

You can get duplicate installation disks from Apple Customer Service. You will have to provide them with the MBP serial number and there is a charge,
Another option is to purchase the Snow Leopard retail disk from the Apple online store:
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Either option should allow you to install an OSX.
Ciao.

How do you downgrade to a previous version of firefox?

How do you down grade to a previous version of Firefox on an Android Phone? Current versions of Firefox no longer work with our WIFI network. Starting sometime around version 33 or 34 we started noticing that while using WIFI, Firefox would freeze every minute or two. Basically it would start to load a page then the progress bar would stop about 1/6th of the way across the screen. If you wait several minutes the bar would continue to about 5/6th of the way across the screen and then stop and not continue to load the page. If you turn WIFI off and then back on, Firefox will again work for a minute or two then freeze again. The timing is very specific and is not bound by a number of clicks. It also happens on all websites. The problem is not with the WIFI network because all programs including Chrome and the Android Browser work fine with WIFI. Also previous versions of Firefox work fine with the WIFI. We have the problem across several phone and manufacture types as well as across Android versions. We also did not have the freezing problem during a time of lower WIFI usage. So the problem specifically has to do with using newer versions of Firefox on a busy WIFI network. Because it may take time to fix these issues in Firefox we would like to downgrade to a previous version of Firefox that we know works with our WIFI network.
Thanks for your help!
Ken

Hi Roland
Here are the answers to your questions:
What models of Android tablets and phones are you using?
Samsung Note 4 (running Android 5.0.1), Samsung Rugby Pro (Running Android 4.1.2), Galaxy S5 Active (running Android 4.4.4) & Kyocera-E6560 (Running Android 4.4.2). There are others, but these are the ones I have access to right now.
What version of Firefox for Android are you using?
I started noticing the problem with version 34 on. It could have started with earlier versions but I first noticed it with version 34--we did a large phone upgrade and installed version 34 which was the current version at the time. I just tried 37.02 and am still having the problem.
As a side note I have an old Samsung note 1 (on Android 3.0.8). It is running Version 17 of Firefox and does not have the same problem.
Steps to reproduce: What did you do exactly, what happened and what did you expect?
For instance if I do a Google search trying to research something I type in the search hit and hit go. I then click on a link in the search and let the page load. Look at the page to see if it has the answer I need. Then hit the back button and repeat the process with the next link. After about 1.5 to 2 minutes Firefox starts to load the page then the progress bar freezes about 1/6th of the way across the screen. If you wait several minutes the progress bar generally will continue to about 4/6th or 5/6th of the way across the screen then freeze again. If you turn WIFI off then on again Firefox will work for another 1.5 to 2 minutes and freeze again.
Same thing happens if you are on a web page clicking through links on the page. The problem occurs on all web pages.
Also more details on your wifi network would be helpful:
Hmmm, this is a difficult one--I work at the University of Washington, but not with the IT department that manages the technology infrastructure. So I don’t have a lot of technical details. Basically (among other jobs) I do the phone support for the Campus maintenance division. I support 250 to 300 users. While I do not have a lot of the specifics I will do my best to give you a general idea.
The best way to think of the UW is a small city. We have about 45,000 students and somewhere between 20,000 to 30,000 staff plus visitors. On any given day we can have 80,000 to 90,000 people on campus all of which are capable of using the WIFI network. So when I say we have a high volume WIFI network it is extremely high volume.
I noticed the problem with Firefox before and after spring break, but did not have the problem during spring break. WIFI usage would have been way down during this time because there would have been fewer people on campus. So the problem only seems to occur when volumes are very high.
I had a meeting with a UW-IT rep several months ago and he explained that the 2.4 network was near capacity some places on campus, but the 5.0 network had plenty of bandwidth on it. I think most of the phones I have been using work on the 2.4 network, but the Note 4 works with the 5.0 network also and has the same problem. Additionally all other programs work fine with WIFI so I do not think capacity is the issue.
Also I know Firefox itself is not the issue because it worked during spring break and it works on the cellular network. So some combo of the high volume network and Firefox seems to be creating the problem. Maybe has to do with how Firefox handles things when capacity is reached or exceeded.
As another side note I did not have the problem with my home network, but I was only using 2 phones at the time.
It sounds like you are technical since you have done so much testing. Please file a bug with the steps to reproduce at:
I have some technical skills, but really I am just good at research. I will do my best with the bug report :)
As for downgrading (which we DO NOT recommend & support since older versions don't have security fixes!) you can install an old nightly from:
I will try to work my way back to see if I can figure out what version of Firefox the problem started with.
Please let me know if you have any ideas or need any additional info.
Thanks!
Ken

In the previous version of Firefox I could close the window and still have my tabs intact when I reopened it. Why does FF 4 closes all tabs and doesn't give me an option to save them? (And if it does, where do I change the setting?)

In the previous version of Firefox, before closing a window with tabs still open, it asked if I would like to "save and close", "close all tabs" or "cancel" the operation. FF4 will just alert me that I am closing those tabs and ask me is I want to continue, without giving the option to save my research for a later use.

Firefox 4 saves the previous session automatically. 
You can use "Firefox > History > Restore Previous Session" to get the previous session. 
There is also a "Restore Previous Session" button on the default about:home Home page. 
Another possibility is to use:
*Tools > Options > General > Startup: "When Firefox Starts": "Show my windows and tabs from last time"

Why will Firefox 4 no longert allow me access to a Domino web access/IBM email account that I was accessing with the previous version of Firefox?

I have an email account at a university where I am teaching. My email address there is [email protected] . With the previous version of Firefox I was able to access my email account. After I installed Firefox 4, I no longer have access to this account. Instead I get a message telling me to reload from my browser, but I cannot see how to do this. I need to have access to this email account from my desktop computer, and so I was thinking of uninstalling Firefox 4. Also, on another website that I use as my home page, which is www.marketamerica.com/signewaller , I had it set up to automatically remember my username and password when going to my "back office" from that site, but now after installing Firefox 4 I have to retype my username and password.
Thanks for the help.
Signe Waller Foxworth

I deleted the account on my ASUS email at settings. The ASUS appeared to delete the Yahoo email account, but when I clicked on the shortcut, my yahoo email had updated and everything looks good.
Thanks for your suggestions!

I downloaded firefox 3.6.13 and now when moving through sites it will unexpectedly not be able to load a page within a site. How do I fix this problem or revert to a previous version of firefox?

The first few sessions Firefox seemed to be running great with improved speed. Yesterday, when I opened Firefox it could not open my homepage even though I checked for my internet connection ... my email service was working perfectly. I rebooted the computer and started Firefox and the homepage opened fine. I then visited an online newspaper site opened from my bookmarks. I was able to read one or two articles on different pages, but then when I selected another page in this site, Firefox was not able to access it (just keep trying to make a connection to the page). I restarted Firefox and went into an online banking site, again through a bookmark. Again after successfully accessing several different pages in the site Firefox was unable to connect to a requested page.
Later in the day I restarted Firefox, entered the banking site and successfully completed my transaction. Visited several other sites and had no problems, then again Firefox could not load a page.
This problem has continued today when looking at the online paper.
I would like either a fix to this problem, or to return to the previous version of Firefox.

Google Toolbar Options, in the Search tab, make sure that '''Enable the Google new tab page''' is check-marked. If that doesn't fix it for you, see this for support information about the Google Toolbar. 
[http://www.google.com/support/toolbar/?hl=en] 
Or visit the Google Toolbar forum. 
[http://www.google.com/support/forum/p/Toolbar?hl=en]
As far as your UserAgent showing Firefox 3.0.11, see this: 
https://support.mozilla.com/en-US/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser
You might want to consider getting rid of that '''desktopsmiley''' program that has messed up your UserAgent, it is known as Malware.

I Beta tested 4.0 RC1 and now can not upgrade to 4.0. Error message is need to reboot to complete prior instalation. Have removed all previous versions of Firefox, rebooted and still same error message.

I Beta tested up to and including 4.0 RC1 without major problems. However I can not now upgrade to 4.0. Same error message time and again, "need to reboot to complete prior upgrade instalation". I rebooted several times, then tried first removing all previous versions of Firefox using both MS Add/Remove and then iolo System Mechanic, then again downloading 4.0. Even after rebooting same error message. I can not therefore install/use Firefox.

Do a clean (re-)install:
* Download a fresh Firefox copy and save the file to the desktop.
* Firefox 4.0: http://www.mozilla.com/firefox/all.html
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Don't remove personal data if you uninstall the current version.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere (not in the Firefox program folder) and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.

The Norton Toolbar 4.6 is disabled in Firefox 4 while it is working in previous version of Firefox. In Firefox 4 it opens with massage Norton Toolbar is incompatible in firefox 4. Is this problem have any solution?? pls tell me.

The Norton Toolbar 4.6 is disabled in Firefox 4 while it is working in previous version of Firefox. In Firefox 4 it opens with massage Norton Toolbar is incompatible in firefox 4. Is this problem have any solution?? pls tell me.

Symantec need to update their Firefox add-ons so that they are compatible with Firefox 4. They have released an update for Norton 360 to make it compatible with Firefox 4, for details see http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20100720113635EN&ln=en_US
I do not know about other Norton products, but if you run Norton LiveUpdate it should inform you if there are updates available. If no updates are available, you can downgrade to Firefox 3.6 if you want to use the Norton add-ons.
To downgrade to Firefox 3.6 first uninstall Firefox 4, but do not select the option to "Remove my Firefox personal data". If you select that option it will delete your bookmarks, passwords and other user data.
You can then install the latest version of Firefox 3.6 available from http://www.mozilla.com/en-US/firefox/all-older.html - it will automatically use your current bookmarks, passwords etc.
To avoid possible problems with downgrading, I recommend going to your profile folder and deleting the following files if they exist - extensions.cache, extensions.rdf, extensions.ini, extensions.sqlite and localstore.rdf. Deleting these files will force Firefox to rebuild the list of installed extensions, checking their compatibility, and reset toolbar customizations.
For details of how to find your profile folder see https://support.mozilla.com/kb/Profiles

I woluld like to install a previous version of firefox

the problem is that I have a bank account with banco de Venezuela in Venezuela and to be able to make certain transactions I have to create a certificate and I can only do it with previous version of firefox which is 3.6 what can I do to go back to that version because I have version 8 installed.
I will be waiting for your answer, thank you.

You can install the portable Firefox 3.6.x version to access websites that do not work with Firefox 5+.
*http://portableapps.com/apps/internet/firefox_portable#legacy
*http://portableapps.com/apps/internet/firefox_portable/localization#legacy36

I upgrade from the previous version to Firefox 4.o, I can no longer connect to my work HTTPS website.

The site I connect to is my citrix account at work, which needs a certificate. I could connect with the previous version of Firefox (3.6). When I upgraded the browser I got the errors mentioned earlier. I changed the setting for the specific setting from false to true. I still unable to connect and got a different error. Could someone please help! Thanks - Aldo

If you used the option to delete settings, or whatever it is worded when uninstalling, Firefox will remove all your important data information from profiles for all installed versions of Firefox, and you will then need luck and a file recovery utility to try to restore the information.
You mentioned files being moved to Trash, I was hoping you may still have the required original files. I use Windows XP, and I realise Macs use different locations for files, but I think the files have the same names.
See
*[[profiles]]
*http://kb.mozillazine.org/Password_Manager
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Recovering_a_missing_profile
*[[lost bookmarks]]
Note the last article discusses problems when bookmarks are lost, and some of the possible reasons and solutions. Obviously I do not know what has actually happened in your case, and whether or not you used the delete option I initially mentioned.

Recently, I updated to Firefox 4.0.1, and the new version disabled several of my programs, including my anti-virus. How can I go back to the previous version of Firefox?

I want to go back to the previous version of Firefox, because the new version (4.0.1 I think) that I downloaded disabled several of my programs, including my anti-virus program, because they were incompatible with the new version of Firefox. How do I get back to the previous version of Firefox and re-enable the disabled programs?

* [/questions/777886]
Some gestures have been removed in Firefox 4.
You can restore the zoom feature by changing the values of the related prefs on the about:config page.
browser.gesture.pinch.in -> cmd_fullZoomReduce
browser.gesture.pinch.in.shift -> cmd_fullZoomReset
browser.gesture.pinch.out -> cmd_fullZoomEnlarge
browser.gesture.pinch.out.shift -> cmd_fullZoomReset
browser.gesture.pinch.latched -> false
To open the about:config page, type about:config in the location (address) bar and press the "Enter" key, just like you type the url of a website to open a website. 
If you see a warning then you can confirm that you want to access that page. 
You can use the Filter bar at to top of the about:config page to locate a pref more easily.

Why do you make previous versions of FireFox so hard to find?

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