Why do you need a credit card when no money due

I recently was trying to add an older 3G IPad to my Verizon account.  Went through all the steps online and then went to check out.  We currently have 4 phones and 1 other IPad on this account.  Anyway everything is fine until I go to check out.  The total for this transaction was $0.00 but Verizon still wanted a credit card to complete the transaction.  Why would a $0.00 transaction require a credit card.  In today's world why would you even want the responsibility of taking that information if no money was due? Furthermore I asked the online chat person why and they said for verification purposes, really a dumb answer as I was logged in to my Verizon account already to do the transaction. Needless to say I did not complete the transaction.  I refuse to give out credit card information when there was no money due, especially considering I refuse to have a credit card. Furthermore I am not giving out debit card information that is tied directly to my personal bank account.  Note to the people who do your website coding.  Don't require a credit card for a $0.00 transaction when the person is already logged in to their Verizon account.  Probably not a big deal to Verizon as they only lost the activation fee and the $10 a month charge to have the device plus the possible uptick in data usage. It seems like a really dumb business decision on their part though.

That just doesn't cut it.  1. They were not shipping me anything. 2. I was logged in to my Verizon account which will let me change the whole data limit etc without a credit card.  The requirement was nonsensical as I already had the IPad and just wanted to add it as a new device to an already established account with multiple devices.  Again Verizon's choice but a really bad business decision to require a credit card for an established account with over 7 years of account history with you guys when you were shipping nothing and their was no money due for this transaction.

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    Message was edited by: Jeff Bryan

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