Why do you not have a support phone number in the UK?

Why do you not have a support phone number in the UK? This is unacceptable. You are almost imposible to contact when help is needed. This seems to be the only way! Please let me have a number I can contact you on

These are user to user forums. If you need to contact Adobe Support here are some links to help make contact:
http://www.adobe.com/support/chat/ivrchat.html
http://www.adobe.com/support/download-install/supportinfo/

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HT5848 Why can you not have a station that only plays the specific artist?

I'll make a Jack Johnson radio station and I practically never hear his songs. Is there a way too make it so it only plays the chosen artist's songs?

That's just not how iTunes Radio is designed. It's like Pandora or Spotify's Radio feature, where you specify the type of music you want to listen to, but you can't choose the specific artist, album or song you want to listen to. My guess is that the licensing Apple has obtained from the record companies woudn't allow that, but you can use the Feedback pages to comment to Apple if you wish.
Regards.

Why would you allow firefox to update computer web-browsers if you have an idea that it will no longer work after the update? And why would you not include instructions for, how to fix the problem? Help Please! Can I go back to the old one?

Why would you allow firefox to update computer web-browsers if you have an idea that it will no longer work after the update? And why would you not include instructions for, how to fix the problem? Help Please! Can I go back to the old one?
Ron Bell
[email protected]

Mozilla, like many other software companies, thoroughly test their software before releasing it to the public and I'm sure that no problem you are having is intentional.
I do not work for Mozilla but I do have experience of releasing software for public usage.
Firefox has no way of knowing what other software is already on your computer and with millions of combinations it isn't always possible to test for every scenario.
You can go back to the old version of Firefox but that won't always solve your problem.
The web site below tells you how:
https://support.mozilla.com/en-US/kb/Installing%20a%20previous%20version%20of%20Firefox

Want new tab to open to home page and why does firefox not have a simple check box in the options because I can't keep going through a long procedure each time

I want new tab to open to home page and why does firefox not have a simple check box in the options because I can't keep going through the long tedious procedure each time I install firefox. It is something that should be in the options tab , and I want to know why it isn't. I am totally frustrated with firefox and getting ready to switch.

You can use the SearchReset extension to reset some preferences to the default values.
*https://addons.mozilla.org/firefox/addon/searchreset/
Note that the SearchReset extension only runs once and then uninstalls automatically, so it won't show on the "Firefox > Add-ons" page (about:addons).
If you do not keep changes after a restart or otherwise have problems with preferences, see:
*http://kb.mozillazine.org/Preferences_not_saved

Why is it SOOO hard to find Adobe's support phone number on the website?

why is it SOOO hard to find Adobe's support phone number on the website?

Thanks for your reply. May I ask what makes you say I haven't applied all those updates you listed? To the best of my knowledge, I haven't skipped any that I've been alerted to, it just took me a while on some occasions to succeed.
This latest one is the only one I've taken such an extra long time to get, and if I'm behind on some, I don't understand why I'm still being alerted to "update"...?
My newest problem however is that when I shut Firefox down, and then try to clean out cache etc, I keep getting a message that says:
"You must close Firefox/Mozilla to allow the Internet Cache to be
cleaned.Otherwise this process will be skipped."
But there are no -- visible anyway -- browser windows open.
Can you help me with that please? ...and many thanks in advance.

Why are you not developing for windows phone 8.1 yet?

I've heard a lot of good things about Microsoft opening up their platforms for developers. I literally used Firefox, Firefox sync, and enjoy Firefox as my default browser. I've seen a few posts saying Mozilla isn't currently developing for Windows Phone and I'm just wondering why. I know there is a demand for it. It would dominate the Windows Phone market for sure. I'd really like to see it come to the platform so can someone explain why specifically it isn't? What restrictions are still being faced if any?

hello, originally there have been technical and legal hurdles in the app store which discouraged mozilla from starting any developments in this direction. i don't know about the current situation, but since mozilla is now focusing its energies on creating firefox os as open source web-based platform, i doubt that you will see firefox on your windows phone device in the foreseeable future...

Why can you not use Apple Pay for purchases in the App Store or iTunes?

To make a purchases in the App Store or iTunes, it appears you can only pay by entering Mastercard, Visa, Discover, or AmEx information. If you select none and try to make a purchase, you will again be prompted to enter this information. I would like to use my Apple Pay account to pay for Apps/tunes, but that doesn't seem possible. It seems this negates one of the primary benefits of Apple Pay, which is to make purchases without turning over your credit card information to the merchant, in this case Apple. I know you can pay with Touch ID, but that is only authoring payment from your credit card information you have on file.

Hello ToastyFlake,
It sounds like you are wanting to use ApplePay to purchase content from either the iTunes or App Stores. According to the following article, you are correct. ApplePay is for in-app (if the app supports it) or purchasing from a retail store.
Set up and use Apple Pay
Pay with Apple Pay in stores
On iPhone 6 and iPhone 6 Plus, you can use Apple Pay in stores that accept contactless payments. Look for one of these symbols at checkout:
Pay with Apple Pay in apps
On iPhone 6, iPhone 6 Plus, iPad Air 2, and iPad mini 3, you can use Apple Pay to pay within apps when you see the “Buy with Apple Pay” or “Apple Pay” button as a payment method. Look for these buttons in apps:
Thank you for using Apple Support Communities.
Cheers,
Sterling

Why can you not have the same Siri voice used in the US version in the UK and Global search should be available

I have just recently purchased the new iPhone 4s and it is great.
I am now using Siri a lot,however I don’t like the fact that in the UK only the man's voice is available.
I think we should have a choice of a Lady / a man assistant and not just a man who's voice is the same/ very similar to the one used for voice control on the iPhone 4.
Now that we all know that Siri is useless without an internet connection then why only allow Siri to search for items, businesses, addresses etc only in the country you’re in i.e. the UK.
Where if you just go onto the internet or use the built in maps application you can search anything you self without restriction.
I think Apple should really consider thinkingabout this in there next software update for the iPhone 4s.
Thishan

we're all users on this forum, so we cannot answer any of your questions. Feedback goes here: http://www.apple.com/feedback/iphone.html

HT1933 Why can you not resolve an app purchase problem simply ! As you have done in the past

Why can you not resolve an app purchase problem simply ! As you have done in the past

Most of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here.
If you have a problem with an app that the developer can't/won't help you with then you will need to contact iTunes Support, either as described on the page that you posted from, or via the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that app and use the 'Report a Problem' link and fill in details about the problem

Why if you open multiple applications, my phone became a white screen and can not do anything

why if you open multiple applications, my phone became a white screen and can not do anything ?

Mohe2192 wrote:
i just open 3 application and than my handphone become white screen ?
That is not normal. Very few apps are actually running in the background. What troubleshooting steps have you taken? Have you reset the phone by simultaneously pressing the Home and power buttons until the apple appears? Restored from back up? Restored as new?

I just updated my iPhone 4 to iOS5. Why do I not have the new camera feature which allows me to click the camera when the phone is in lock?

Why do I not have the new camera feature of being able to click on the camera in the lock position of my iPhone 4 with iOS5?

Read the manual.
Double click the home button:
iPhone User Guide (For iOS 5.0 Software)

Why does iCloud not have my tones?

I don't understand why iCloud does not have my tones?
I have just lost them and I thought to myself its ok I will just retrieve them from iCloud to find it doesn't have them...
Yet iTunes store recognises that I have previously purchased said tones but would charge me again to download them!
Is this some lame attempt at getting more money out of customers or am I missing something???
Thanks in advance
From James

http://support.apple.com/kb/HT4486
When you enable My Photo Stream on your devices, all new photos you take or import to those devices will be automatically added to your photo stream.
On an iOS device, new photos you take will be automatically uploaded to your photo stream when you leave the Camera app and are connected to Wi-Fi. Note: My Photo Stream does not push photos over cellular connections.
On your Mac, any new photos you import to iPhoto or Aperture will begin uploading automatically when you have a Wi-Fi or Ethernet connection. Or, you can change your iPhoto or Aperture preferences so that only photos you manually add to My Photo Stream are uploaded.
On a PC with iCloud Control Panel 2.0 or later, open a Windows Explorer window. Select Photo Stream under Favorites. Open My Photo Stream. Click the "Add photos" button. Select photos to import to My Photo Stream, and then click Open.

Why did my upgrade to Maverick result in my not being able to access my Documents in the previous format? Why did I not have the option to change my 'filing' system to use the new 'Tags'? Had reinstall 10.8.5 to access my Documents

Why did Maverick not enable me to access my Documents in the previous format (Grid) and when using the alternative I could not 'clik' to open them. The same applied when I tried to open documents from within my back up disc (LaCie). I had to reinstall 10.8.5 and back up from my LaCie (thankfully) to gain access to all my critical Documents? To deal with this I spent 3 and hlafg hours on telephone to Apple Support ( very helpful - but unable to resolve issues - then 3 hours in Apple Store (again very helpful but only able to assist by clearinng Maverick from my HD and reinstalling 10.8.5. Fortunately LaCie came to the resuce and I was able to back up Mac HD with all my documents but lost about one week of work....!!
Why did I not have the option when upgrading to Maverick to select the new 'Tag" system which I did not want?

10.8.5 is the lates ML edition. I use TM and also carbon copy cloner as my second backup. If I were you and you have a TM backup prior to Mavericks I would try another restore at bootup. You should erase your drive first in that process using disk utitlites and then use TM to put back you apps and files. The other choice is to do an internet recovery and then use TM to restore your apps and files. That should fix the permissions issue. I did the same thing and all was OK including getting my original iPhoto progam (9.4.3), iphoto11 and photos back.

Why does Verizon not provide 3G coverage in Western Maryland (Garrett County) and why does it not have an agreement with US Cellular for such coverage?

Why does Verizon not provide 3G coverage in Western Maryland (Garrett County) and why does it not have an agreement with US Cellular for such coverage?

Thanks for the zip code pfekete. I looked into the coverage in your area and I do see you are in an extended 1X data coverage which explains why you're not connecting to 3G. What phone do you have? We may be able to advise you on how to adjust the settings so it picks up the strongest signal. I apologize for the inconvenience.
AdaS_VZW
Follow us on Twitter at @VZWSupport

HT201363 How do i delete my iphone 4s from my account on apple ID? I change phones and i am not getting regular txt messages because somehow the messages are still sending through imessage which i no longer have.... I deleted my phone number from the acco

I change phones and i am not getting regular txt messages because somehow the messages are still sending through imessage which i no longer have.... I deleted my phone number from the account though as per instructiions from the phone carrier and is still not working...Any help?

Hello jn_andrade,
It sounds like you are no longer getting text messages becuase your Apple ID is still using your phone number for iMessage. I would use these steps to unlink your phone number from your account:
Unlink a phone number
To remove a phone number from an Apple ID, sign out of FaceTime and Messages on your iPhone:
Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
This should remove your phone number from other devices using the same Apple ID with FaceTime and Messages. If the phone number is still available on other devices after you sign out of FaceTime and iMessage on the iPhone, you may need to sign out of iMessage and FaceTime on all your devices, then sign in to FaceTime and Messages again on devices you want to use.
Note: If you no longer have access to the iPhone that is using the number you want to remove, reset your Apple ID password.
From: iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/ht5538
Thank you for using Apple Support Communities.
Regards,
Sterling

Why do you not have a support phone number in the UK?

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