Why does a 4x6 photo try to print in 81/2 x 11?

HP Deskjet F4580 (wireless)  
Windows 7 64-bit
upgraded from HP Photosmart Essentials 3.5?  to HP Photo Creations
When I tried to print a 4"x6" photo, it looked like HP Photo Creations was trying to print on an 81/2" x 11" sheet of paper.  I tried it twice, then went to Windows Live Photo Gallery to print the picture.  HP Photo Creations is the easiest, but the worst program I've ever tried to use.  
This question was solved.
View Solution.

Hi JJC.
Did you have "best fit full page" selected in the print window? That will resize your image to fit the selected paper. In the example below, we used the best-fit feature to print a 5 x 7 design on a 5 x 6.5-inch card.
Our customer support team can walk you through the printing process. Contact them anytime at [email protected]
Thank you for using HP Photo Creations,
RocketLife
RocketLife, developer of HP Photo Creations
» Visit the HP Photo Creations Facebook page — news, tips, and inspiration
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