Why does a contact come up in the new message "to" line but not in my contacts list?

When I being typing the name, a contact that I have deleted previously will come up, but when I go to my contacts, the contact is not there. Why does this happen? And how do I get rid of it?

Did you set up virtual pads to assign the Simmons kit in layout mode? In layout, select the group controls tab in the screen control palette. Select the desired pad group(8, 12, or whatever) and drag it onto the layout area. Select a pad and press assign in the screen control inspector. Tap on a Simmons pad and it should be able to learn the pad assignment and note number. Repeat for the other pads. Hope it works for you.

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Why does a skull come up on the screen when i turn the ipor touch on. it wont go away. how do i get rid of it?

why does a skull come up when the ipod touch is turned on. it wont go away how do i get rid of it?

Someone before you must have done it. Connect your iPod touch with your computer. In iTunes, under Devices, select your iPod touch, click Restore button and set up your device. Everything should get back to normal.

I have just purchased a lightning to 30 pin adaptor to use on an iPad mini and a gen5 iPod touch both devices are running iOS 8.1.3 and come up with The error message "this accessory is not supported by this device "

I have just purchased a lightning to 30 pin adaptor to use on an iPad mini and a gen5 iPod touch both devices are running iOS 8.1.3 and come up with The error message "this accessory is not supported by this device "
THis is means they are not charging on a 30 pin cable and the touch won't work in my Apple iPod dock - no audio out or charge. Have re powered both devices to no avail am wondering if the iOS version is the problem
Help!

If it is a lightning to 30 pin adaptor, and you have a 7th Generation Nano it has to fit the Nano.
This is lightning to 30 pin adapter: http://www.bestbuy.com/site/Apple%26%23174%3B---Lightning-to-30-Pin-Adapter/6651 936.p?id=1218803450821&skuId=6651936#tab=overview
Is this what you bought?
You need to contact Sony and see if they model you have is compatible with the docking adapter. It may not be.

Can't access my ipad, comes up with the following message on screen "Ipad not backed up. this ipad hasn't been backed up. Backups happen when this ipad is plugged in, locked and connected to wifi".

can't access my ipad, comes up with the following message on screen "Ipad not backed up. this ipad hasn't been backed up. Backups happen when this ipad is plugged in, locked and connected to wifi".

Try a Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least Ten seconds... (But can take Longer)... until the Apple logo appears. Release the Buttons

HT201320 When I access my email from the iPhone, hit "inbox", the new messages appear briefly, but then just evaporate. I can't find them anywhere - not in inbox, not in junk, trash, saved - nowhere. Can anyone tell me what is happening?

When I access my email from the iPhone, new messages appear only briefly and then immediately disappear, before I do anything. Only old messages that were already in my inbox are visible. I can't find the new messages anywhere -- they have not moved to Saved, Junk, Trash, anything. IT is like the iPhone just ate them. Can anyone tell me what I am doing wrong?

If you have a POP3 account this means that another "client" email program has retrieved the messages and deleted the messages from the server. You need to change the server settings on that device to leave the messages on the server.
If you have an IMAP or MS Exchange account this means that someone read the messages on another device and either deleted them or moved them to another folder. Or there is an automated script that moved them to another folder.

Need to be able to type in a colon(:) in the Email line of setting up my ntlworld mail account. Able to put in a colon in the Name or Password line but not allowed in this line as presumably who ever heard of an email address with a colon.

How can I insert a colon(:) when setting up my ipad mini for a New Account ? (Mail, Contacts, Calendars to Add Mail Account to New Account)
Virgin media require a colon as part of the Email line . I can put in a colon on the line above or below ie Name or Password line but not this line

I had a similar problem in that my wife's iphone 5 could not send pics with imessage. Had to set the settings to default to SMS or whatever. After laboring many hours on the web I coincidentally was on the phone with the internet people to question my internet speed. They changed the router channel, which is something that I am capable of doing myself. After that, the pics go over imessage. My own Iphone didn't have the problem. We are both latest IOS 7.0.6.

Why does my iPhone (4S) and iPad (The New iPad) keep asking me for my Apple ID password after I created an iCloud account and merged my old Apple ID with a new one?

I got an iPad2 for Christmas and went to the Apple Store to have them transfer over my contacts from my iPhone4S to the iPad2. They said they had to do it over iCloud and help me set up an iCloud account. But I had an old Apple ID (one without an "@icloud.com" name or other email address attached to it). When they did that it basically screwed up my whole Apple ID account. Now, both my iPhone4S and iPad2 randomly prompt me to enter my Apple ID password for my old Apple ID!, which they said does not exist anymore. So confused...please advise.

The email you should NOT have published, is your iCloud, not Apple ID
You Apple ID is a valid email address
This is a user forum, not Apple customer service.
I gather the security question did not work.
If you have an email address, why not use that?
If this fails you have to contact support and schedule help.

Does Snow Leopard Come Installed on the new MBP's?

I read on here that Leopard and Snow Leopard need to be installed once the computer arrives. Is this true? Meaning that the OS X Snow Leopard is not already installed on the notebook when it arrives! That can't be.
Also, if I purchase One-on-One at thid Apple Store, it mentions (or I heard fro someone that I can use the 1st class or whatever it is called to get help with installing programs, migrating from the old to the new, learning a little about the SL OS, etc.? I hope this is good for people who purchase the notebook from the online Apple Store too. It has to be, right? Yeah!
Finally, any recommendations on heavy-duty external 500 GB max most likely with the option of USB 2.0 or FW 400 or 800. I would rarely be using the FW 800 until after I graduate.
Thanks!

One2Two wrote:
I read on here that Leopard and Snow Leopard need to be installed once the computer arrives. Is this true? Meaning that the OS X Snow Leopard is not already installed on the notebook when it arrives! That can't be.
It can be but may not be true. Apple frequently ships existing inventory made before the latest OS is released (& thus does not have it installed or on the system discs) with what is known as a "drop in" disc, so named because it is dropped in the product box & the box resealed before being sent to retail outlets or to customers for direct sales. Once this inventory is gone, all new units will be shipped with the new OS installed (& on the system discs), until then you may get the new OS in one or the other form.
Also, if I purchase One-on-One at thid Apple Store, it mentions (or I heard fro someone that I can use the 1st class or whatever it is called to get help with installing programs, migrating from the old to the new, learning a little about the SL OS, etc.? I hope this is good for people who purchase the notebook from the online Apple Store too. It has to be, right?
*One to One* is a separate purchase & includes personalized help for everything you mentioned. Read about it at http://www.apple.com/retail/onetoone/.
Finally, any recommendations on heavy-duty external 500 GB max most likely with the option of USB 2.0 or FW 400 or 800. I would rarely be using the FW 800 until after I graduate.
What is best for you depends on what you mean by "heavy-duty" & how long it will be before you graduate. Do not expect current hard drives to last more than five years (although many will), so figure this into how long you would be using it after purchase. With the current trends in capacity vs. cost, you will probably be able to buy in two years a drive several times as large as a 500 GB one for cheaper than whatever you pay now, so figure that in as well.
In general, Seagate has a good reputation for longevity (mostly perhaps because of its 5 year warranty on some models). The drive products from Other World Computing are also highly regarded. Personally, I like Buffalo drives, mostly for their low cost, & because I plan on replacing/adding new external drives every 1 ½ to 2 years.
If by heavy-duty you mean mechanically rugged, check out the portable drives marketed for portable use & that characteristic -- some have shock resistant cases & contain hard drives with higher g-force shock ratings than is usual.

Why does Angry Birds Rio 2 show up on my portable devices but not the iMac?

I have Angry Birds Rio on all my devices and the updates for Rio 2 have been downloaded on both the iPad and iPhone but it still is not showing up on the iMac. I know the updates for each device don't always come out at the same time but Rio 2 has been out for a while. How do I get it to show up on the iMac?

That was it! I had both versions on the iMac but the older one was on my dock and thus the one I kept opening. I removed the older version and put the 2.1.0 on the dock and all is good. Thank you!!

Why does dialing *100# (to check prepaid account balance) work from dialer but not from contacts?

Hello,
to check my prepaid account balance, I can dial *100# and my carrier sends me back a message with the balance information. I used to save this number under my contacts in my "feature phone" and it worked great.
With the ZTE Open from Movistar (Spain), dialing the number from the dialer works, I get the requested message. However, when I save this number under my contacts and I dial it from there, I don't get the requested message.
From the dialer, it doesn't really dial but sends information to the carrier which sends information back. From within the contacts, it seems to be treated as a phone number which is not recognized, and I get some sort of busy tone back.
Can this be settled in some way? This would be very convenient! I guess this is true for the complete target group of FFOS.
Cheers

Going through contacts would probably take just as long as Dialing, But in this case i think it is to do with your Service Provider not the phone itself.
Remember Mozilla only make the OS it is probably your Provider that is making it do that.

Why does firefox say certain websites like the website for mozilla support is not a secure website?

The websites to where I can check my status at the new school I am getting ready to start, my bank's website, facebook, and the website for the mozilla support are telling me when I go there that these sites are unsecure and the firefox will not let me access these websites.

Can you attach a screenshot?
*http://en.wikipedia.org/wiki/Screenshot
*https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem
Use a compressed image type like PNG or JPG to save the screenshot.
Do you mean that you get the page that says that a secure connection failed?
Check out why the site is untrusted (click "Technical Details to expand that section) and if this is caused by a missing intermediate certificate then see if you can install this intermediate certificate from another source.
You can retrieve the certificate and check details like who issued certificates and expiration dates of certificates.
*Click the link at the bottom of the error page: "I Understand the Risks"
Let Firefox retrieve the certificate: "Add Exception" -> "Get Certificate".
*Click the "View..." button and inspect the certificate and check who is the issuer of the certificate.
You can see more Details like intermediate certificates that are used in the Details pane.
If "I Understand the Risks" is missing then this page may be opened in an (i)frame and in that case try the right-click context menu and use "This Frame: Open Frame in New Tab".
Note that some firewalls monitor secure (https) connections and send their own certificate instead of the website's certificate.
*ESET setup -> advanced setup -> extend web and email tree -> SSL
*SSL protocol: Do not scan SSL protocol

Why does Adobe Reader 9.5.0 open pdf created by Excel, but not with Reader X.

We have a number of pdf's that open 100% with Adobe Reader 9.5.0, but not with Reader X.
On Reader X, the message “A Number is out of range” is shown and the image is corrupted.
The image was created using “File SaveAs PDF” from Excel (Office 2007), with “Standard” optimization.
For interest, if the same “File SaveAs PDF” from Excel (Office 2007) is used, but with “Minimum Size” optimization set, then the resulting pdf opens perfectly with both Reader 9 & X.
Distressing that a new version does not work where previous version did.

HI
Sorry, my first time posting and I don’t seem to be able to attach the problem pdf to my posting.
Example of problem file attached. Opens in 9.5.0 but not X
Regards
Colin

HT4628 Why does internet connection on my Time Capsule cut out (on main but not guest network)?

Hi - I just got a time capsule 802.11n to use with my Macbook (OSX 10.6.8).
My wireless connectivity on my main (but not guest) network cuts out EVERY FRICKEN DAY multiple times. The internet phone connection + guest network still work, so the internet connection is there -- something with the main network is going wrong.
When I reset the time capsule (remove plug and plug back in), it works fine again.
Can anyone recommend a solution so this connectivity problem stops? Never had any issues with my Netgear wireless router, so at the moment, I'm really disappointed in this Apple product. Hopefully there is a setting I can switch to fix this (or something else simple one of you smart people out there can recommend)
Thanks,
JLG

In any event, if your OS X version is 10.7.x, download and install AirPort Utility 5.6 for Lion:
Lion: AirPort Utility 5.6.
If your OS X version is 10.5.x or 10.6.x, download and install AirPort Utility 5.5.3:
Leopard, Snow Leopard: AirPort Utility 5.5.3.
After you install the appropriate version of AirPort Utility, open it. The program will be located in your Utilities folder, which in turn is found in your Applications folder.
To open the Utilities folder, go to the Finder and select "Utilities" from the Go menu:
AirPort Utility 5.6 looks like this:
... but make sure you use the version of AirPort Utility you just downloaded.
Launch AirPort Utility and select your Time Capsule. Click Manual Setup, then the Guest Menu tab, then you can elect to disable the guest network, or to establish whatever security settings you want.
The window looks somewhat like this:
If your version of AirPort Utility does not look anything like that, you are probably not using the one you just downloaded. Find it and start over.
When you are finished configuring your Time Capsule, click Update and allow the Time Capsule to restart.

Using OS 10.5.8, Apple Mail, new message symbol appears but not the mail

Using OS10.5.8, apple mail, it shows I have a new message but when I go to that mailbox there is no message. Then when a new message comes in, the first hidden message is now gone. What happened to it, was it really there in the first place?

Hello, as a test...
Make a new Smart Mailbox that only includes Unread Mails, do they show in that Smartbox?
Not certain, but this can fix myriad Mail problems...
Safe Boot from the HD, (holding Shift key down at bootup), it will try to repair your Disk Directory while the spinning radian is happening, so let it go, run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, then move this folder & file to the Desktop.
Move this Folder to the Desktop...
/Users/YourUserName/Library/Caches/Mail/
Move this file to the Desktop...
/Users/YourUserName/Library/Mail/Envelope Index
Reboot.
If that doesn't do it and you can afford to redo all your Rules, try these & reboot...
/Users/YourUserName/Library/Mail/MessageRules.plist
/Users/YourUserName/Library/Mail/MessageRules.plist.backup
Note, in 10.5 & up /Users/YourUserName/Library/Caches/Mail/ may or may not exist.

I have 2 email accounts set up. I can now get new messages from one but not the other one.

I followed the steps outlined in a previous message. I have a Yahoo Small Business Account. I think all of the settings are correct. I can't see any new messages on one of the accounts. One message from 7-20-14 keeps coming up over and over.
When I press Get mail, I see "downloading message 1 of 55 to [email protected], but then it changes to "nothing to download".
Can you help me retrieve my messages from the last 3 days? Thank you.

I think you will find an anti virus program is causing the issue here. They often go a bit nuts when Thunderbirds version number changes.
Try changing the settings to disable email scanning in your anti virus.

Why does a contact come up in the new message "to" line but not in my contacts list?

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