Why does a my layered Illustrator file open with only one layer, when opened by someone else?

I am using CS6, as is the other user. When they open the file in Illustrator all the artwork is on one layer, even though the original file has numerous layers, and opens with these layers when I open it even now.
I have never come across this problem before in all the years I have used Illustrator and have had no joy when trying to search for this problem.
Any ideas or help would be greatly appreciated as it is confusing us!
Thank you.

Hi Mike, Wade & Larry,
Thank you so much for your replies.
Since I posted this issue, I was later informed that the other user is infact opening my files with CS5 and so a quick solution to this was saving it down to a previous version! Sorry for the confusion!
This problem then becomes clear that it was a version error, but I have always had an error message come up if I try to open something that was created in a newer verion - is this no longer the case?
I have been assured no pop up messages appear when opening the file which I find odd, and also that this layer compression has only just started happening even though many files have been back and forth previously.
A little mystery! At least for now it is all working ok again
Thank you all very much, greatly appreciated.

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Why does a my layered Illustrator file open with only one layer, when opened by someone else?

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