Why does a reset cause my email signature to be reset?

When I hold the 2 buttons to reset, I sometimes lose my email signature and Bcc myself settings.
Everything else remains the same
Anyone know why?
My thanks and stars to those who can help

thanks
this had happened before, and i did a restore, but it has happened again today.
everything else works perfectly.
oh well, I guess I will just flip the BCC switch and retype my signature.

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