Why does Adobe Acrobat X Pro crash?

I use MACOSX and installed Adobe Design Standard CS 5.5. Other programs on that package (e.g. Photoshop works well). But, I have not been able to use Acrobat. It opens for a few seconds and abruptly closes. Info on the internet suggested an updated but it doesn't even open, I don't know how it can update.

You could try to download the updates from http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Macintosh
If that does not fix your issue, you should ask in the Acrobat forum.

Similar Messages

Does Adobe Acrobat XI Pro contain an electronic signature function

Does Adobe Acrobat XI Pro contain an electronic signature function

Acrobat contains the ability to digitially sign documents too. Please see http://www.adobe.com/products/acrobat/electronic-signatures-e-signatures.html for more information.

Why does Adobe flash plugin keep crashing?

Why does Adobe flash plugin keep crashing?

What is your operating system, version & edition?
What is your web browser?
What is your Flash Player version?
→ http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html#main_Find_the_Flash_ Player_version_installed_on_your_machine

Why does Adobe Flash Player keep crashing and then apparently uninstalling itself?

why does Adobe Flash Player keep crashing and then apparently uninstalling itself? Is this not clear enough?

From System Preferences > Preference Pane click on FlashPlayer > Storage and see what you have selected for options.

Why does Adobe Acrobat now control the photos on my pc?

Why does Adobe Acrobat now control the photos on my pc?

Hi,
Thank you for your reply.
After I downloaded Acrobat, Adobe Reader tries to control viewing of my photos. When I plug my digital camera into the PC, all the files are labeled “PDF”; the files still have the .jpg extension, though. For photos on my PC, when I try to open them, Adobe reader insists on opening them, but it can’t, and I get the message:
“Adobe Reader could not open photo.jpg because it is either not a supported file type or because the file has been damaged”
I attached several photos to an e-mail that I sent after downloading Acrobat, and I could not open the photos before sending the e-mail (in order to verify that they were the correct photos before I sent the e-mail). Adobe Reader was my only option when I clicked “open” to view a photo, and it would not open the photo.
I assume that I did something during the Acrobat download process that has caused this situation. My plan is to uninstall Acrobat and then re-install it and this will hopefully remove this situation.
Any suggestions you have about this situation would be greatly appreciated.
Doug McLean
469-766-9679

Adobe Acrobat 9 pro crashing after install

Hello,
I am running a remote desktop server on Windows 2k8 R2.   I have been using adobe acrobat 9 pro on it successfully about 6 months.   Recently, in what seemed like one night, it stopped working completely. Anytime we try to print to a file or even open a PDF, Acrobat crashes. If I open acrobat itself it opens, but as soon as i even click on a menu and without choosing anything click back to the main screen it crashes.
I have tried uninstalling and reinstalling.   I have tried removing the adobe folder from applicatoin data folders.    I haven't tried a registry cleaning yet but I have manually gone in and deleted all registy files i could find related to Adobe.
If anyone has an experience like this or any recommendations I would love to hear them.   My trial version is running out and I have tried everything I could think of.

Did you do the updates? At this point you may have to download them and install them manually. The updates are available at ftp://ftp.adobe.com/pub/adobe/acrobat/win/. Generally, they have to be installed in order with a reboot at the end.

Why does Adobe Flash plugin still crash even after executing FlashAid?

This report was generated by Flash Aid:
Ubuntu Architecture
Linux ubuntu 2.6.32-28-generic-pae #55-Ubuntu SMP Mon Jan 10 22:34:08 UTC 2011 i686 GNU/Linux
Ubuntu Version
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=10.04
DISTRIB_CODENAME=lucid
DISTRIB_DESCRIPTION="Ubuntu 10.04.2 LTS"
Firefox Packages
firefox install
firefox-branding install
firefox-gnome-support install
Firefox binaries
/usr/bin/firefox
/usr/bin/firefox: symbolic link to `../lib/firefox-3.6.13/firefox.sh'
/usr/local/bin/firefox: ERROR: cannot open `/usr/local/bin/firefox' (No such file or directory)
/opt/firefox/firefox: ERROR: cannot open `/opt/firefox/firefox' (No such file or directory)
Firefox divertion
/usr/bin/firefox.ubuntu: ERROR: cannot open `/usr/bin/firefox.ubuntu' (No such file or directory)
Sources
google-earth.list.save
lucid-partner.list
lucid-partner.list.save
medibuntu.list
Flash packages
adobe-flashplugin install
Plugin locations
/home/john/.mozilla/plugins/libflashplayer.so
/usr/lib/adobe-flashplugin/libflashplayer.so
/windows/.Trash-john/.mozilla/plugins/libflashplayer.so
/windows/.Trash-john/john/.mozilla/plugins/libflashplayer.so
/usr/lib/firefox/plugins/flashplugin-alternative.so
/usr/lib/iceape/plugins/flashplugin-alternative.so
/usr/lib/iceweasel/plugins/flashplugin-alternative.so
/usr/lib/midbrowser/plugins/flashplugin-alternative.so
/usr/lib/mozilla/plugins/flashplugin-alternative.so
/usr/lib/xulrunner/plugins/flashplugin-alternative.so
/usr/lib/xulrunner-addons/plugins/flashplugin-alternative.so
Flash symlinks
/usr/lib/mozilla/plugins/libflashplayer.so: ERROR: cannot open `/usr/lib/mozilla/plugins/libflashplayer.so' (No such file or directory)
/usr/lib/mozilla/plugins/flashplugin-alternative.so: symbolic link to `/etc/alternatives/mozilla-flashplugin'
/etc/alternatives/mozilla-flashplugin: symbolic link to `/usr/lib/adobe-flashplugin/libflashplayer.so'
/usr/lib/flashplugin-installer/libflashplayer.so: ERROR: cannot open `/usr/lib/flashplugin-installer/libflashplayer.so' (No such file or directory)
/usr/lib/flashplugin-nonfree/libflashplayer.so: ERROR: cannot open `/usr/lib/flashplugin-nonfree/libflashplayer.so' (No such file or directory)
/usr/lib/adobe-flashplugin/libflashplayer.so: ELF 32-bit LSB shared object, Intel 80386, version 1 (SYSV), dynamically linked, stripped
/usr/lib/lightspark/lightspark.so: ERROR: cannot open `/usr/lib/lightspark/lightspark.so' (No such file or directory)
/usr/lib/swfdec-mozilla/libswfdecmozilla.so: ERROR: cannot open `/usr/lib/swfdec-mozilla/libswfdecmozilla.so' (No such file or directory)
/usr/lib/gnash/libgnashplugin.so: ERROR: cannot open `/usr/lib/gnash/libgnashplugin.so' (No such file or directory)
/var/lib/flashplugin-installer/npwrapper.libflashplayer.so: ERROR: cannot open `/var/lib/flashplugin-installer/npwrapper.libflashplayer.so' (No such file or directory)
/var/lib/flashplugin-nonfree/npwrapper.libflashplayer.so: ERROR: cannot open `/var/lib/flashplugin-nonfree/npwrapper.libflashplayer.so' (No such file or directory)
pluginreg.dat
Generated File. Do not edit.
[HEADER]
Version:0.11:$
[PLUGINS]
IcedTeaPlugin.so:$
/usr/lib/jvm/java-6-openjdk/jre/lib/i386/IcedTeaPlugin.so:$
:$
1294458897000:1:5:$
The IcedTea NPR Web Browser Plugin (using IcedTea6 1.9.4 (6b20-1.9.4-0ubuntu1~10.04.1)) executes Java applets.:$
IcedTea NPR Web Browser Plugin (using IcedTea6 1.9.4 (6b20-1.9.4-0ubuntu1~10.04.1)):$
34
0:application/x-java-vm:IcedTea:class,jar:$
1:application/x-java-applet:IcedTea:class,jar:$
2:application/x-java-applet;version=1.1:IcedTea:class,jar:$
3:application/x-java-applet;version=1.1.1:IcedTea:class,jar:$
4:application/x-java-applet;version=1.1.2:IcedTea:class,jar:$
5:application/x-java-applet;version=1.1.3:IcedTea:class,jar:$
6:application/x-java-applet;version=1.2:IcedTea:class,jar:$
7:application/x-java-applet;version=1.2.1:IcedTea:class,jar:$
8:application/x-java-applet;version=1.2.2:IcedTea:class,jar:$
9:application/x-java-applet;version=1.3:IcedTea:class,jar:$
10:application/x-java-applet;version=1.3.1:IcedTea:class,jar:$
11:application/x-java-applet;version=1.4:IcedTea:class,jar:$
12:application/x-java-applet;version=1.4.1:IcedTea:class,jar:$
13:application/x-java-applet;version=1.4.2:IcedTea:class,jar:$
14:application/x-java-applet;version=1.5:IcedTea:class,jar:$
15:application/x-java-applet;version=1.6:IcedTea:class,jar:$
16:application/x-java-applet;jpi-version=1.6.0_20:IcedTea:class,jar:$
17:application/x-java-bean:IcedTea:class,jar:$
18:application/x-java-bean;version=1.1:IcedTea:class,jar:$
19:application/x-java-bean;version=1.1.1:IcedTea:class,jar:$
20:application/x-java-bean;version=1.1.2:IcedTea:class,jar:$
21:application/x-java-bean;version=1.1.3:IcedTea:class,jar:$
22:application/x-java-bean;version=1.2:IcedTea:class,jar:$
23:application/x-java-bean;version=1.2.1:IcedTea:class,jar:$
24:application/x-java-bean;version=1.2.2:IcedTea:class,jar:$
25:application/x-java-bean;version=1.3:IcedTea:class,jar:$
26:application/x-java-bean;version=1.3.1:IcedTea:class,jar:$
27:application/x-java-bean;version=1.4:IcedTea:class,jar:$
28:application/x-java-bean;version=1.4.1:IcedTea:class,jar:$
29:application/x-java-bean;version=1.4.2:IcedTea:class,jar:$
30:application/x-java-bean;version=1.5:IcedTea:class,jar:$
31:application/x-java-bean;version=1.6:IcedTea:class,jar:$
32:application/x-java-bean;jpi-version=1.6.0_20:IcedTea:class,jar:$
33:application/x-java-vm-npruntime:::$
libflashplayer.so:$
/usr/lib/adobe-flashplugin/libflashplayer.so:$
:$
1290020895000:1:5:$
Shockwave Flash 10.1 r102:$
Shockwave Flash:$
2
0:application/x-shockwave-flash:Shockwave Flash:swf:$
1:application/futuresplash:FutureSplash Player:spl:$
librhythmbox-itms-detection-plugin.so:$
/usr/lib/mozilla/plugins/librhythmbox-itms-detection-plugin.so:$
:$
1277463660000:1:5:$
This plug-in detects the presence of iTunes when opening iTunes Store URLs in a web page with Firefox.:$
iTunes Application Detector:$
1
0:application/itunes-plugin:::$
libtotem-narrowspace-plugin.so:$
/usr/lib/mozilla/plugins/libtotem-narrowspace-plugin.so:$
:$
1274279893000:1:5:$
The <a href="http://www.gnome.org/projects/totem/">Totem</a> 2.30.2 plugin handles video and audio streams.:$
QuickTime Plug-in 7.6.6:$
5
0:video/quicktime:QuickTime video:mov:$
1:video/mp4:MPEG-4 video:mp4:$
2:image/x-macpaint:MacPaint Bitmap image:pntg:$
3:image/x-quicktime:Macintosh Quickdraw/PICT drawing:pict, pict1, pict2:$
4:video/x-m4v:MPEG-4 video:m4v:$
libtotem-mully-plugin.so:$
/usr/lib/mozilla/plugins/libtotem-mully-plugin.so:$
:$
1274279893000:1:5:$
DivX Web Player version 1.4.0.233:$
DivX® Web Player:$
1
0:video/divx:AVI video:divx:$
libtotem-gmp-plugin.so:$
/usr/lib/mozilla/plugins/libtotem-gmp-plugin.so:$
:$
1274279893000:1:5:$
The <a href="http://www.gnome.org/projects/totem/">Totem</a> 2.30.2 plugin handles video and audio streams.:$
Windows Media Player Plug-in 10 (compatible; Totem):$
13
0:application/x-mplayer2:AVI video:avi, wma, wmv:$
1:video/x-ms-asf-plugin:ASF video:asf, wmv:$
2:video/x-msvideo:AVI video:asf, wmv:$
3:video/x-ms-asf:ASF video:asf:$
4:video/x-ms-wmv:Windows Media video:wmv:$
5:video/x-wmv:Windows Media video:wmv:$
6:video/x-ms-wvx:Windows Media video:wmv:$
7:video/x-ms-wm:Windows Media video:wmv:$
8:video/x-ms-wmp:Windows Media video:wmv:$
9:application/x-ms-wms:Windows Media video:wms:$
10:application/x-ms-wmp:Windows Media video:wmp:$
11:application/asx:Microsoft ASX playlist:asx:$
12:audio/x-ms-wma:Windows Media audio:wma:$
libtotem-cone-plugin.so:$
/usr/lib/mozilla/plugins/libtotem-cone-plugin.so:$
:$
1274279893000:1:5:$
The <a href="http://www.gnome.org/projects/totem/">Totem</a> 2.30.2 plugin handles video and audio streams.:$
VLC Multimedia Plugin (compatible Totem 2.30.2):$
19
0:application/x-vlc-plugin:VLC Multimedia Plugin::$
1:application/vlc:VLC Multimedia Plugin::$
2:video/x-google-vlc-plugin:VLC Multimedia Plugin::$
3:application/x-ogg:Ogg multimedia file:ogg:$
4:application/ogg:Ogg multimedia file:ogg:$
5:audio/ogg:Ogg Audio:oga:$
6:audio/x-ogg:Ogg Audio:ogg:$
7:video/ogg:Ogg Video:ogv:$
8:video/x-ogg:Ogg Video:ogg:$
9:application/annodex:Annodex exchange format:anx:$
10:audio/annodex:Annodex Audio:axa:$
11:video/annodex:Annodex Video:axv:$
12:video/mpeg:MPEG video:mpg, mpeg, mpe:$
13:audio/wav:WAV audio:wav:$
14:audio/x-wav:WAV audio:wav:$
15:audio/mpeg:MP3 audio:mp3:$
16:application/x-nsv-vp3-mp3:NullSoft video:nsv:$
17:video/flv:Flash video:flv:$
18:application/x-totem-plugin:Totem Multimedia plugin::$
nppdf.so:$
/usr/lib/mozilla/plugins/nppdf.so:$
:$
1295585662000:1:5:$
The Adobe Reader plugin is used to enable viewing of PDF and FDF files from within the browser. :$
Adobe Reader 9.4:$
5
0:application/pdf:Portable Document Format:pdf:$
1:application/vnd.fdf:Acrobat Forms Data Format:fdf:$
2:application/vnd.adobe.xfdf:XML Version of Acrobat Forms Data Format:xfdf:$
3:application/vnd.adobe.xdp+xml:Acrobat XML Data Package:xdp:$
4:application/vnd.adobe.xfd+xml:Adobe FormFlow99 Data File:xfd:$
libflashplayer.so:$
/home/john/.mozilla/plugins/libflashplayer.so:$
:$
1166154660000:1:5:$
Shockwave Flash 9.0 r31:$
Shockwave Flash:$
2
0:application/x-shockwave-flash:Shockwave Flash:swf:$
1:application/futuresplash:FutureSplash Player:spl:$

PROBLEM SOLVED. There were two versions of Flashplayer installed. I re-ran Flash Aid and it sorted the problem.
Why does Adobe not resolve this problem at installation or upgrade time????

Does Adobe Acrobat 8 Pro work with Windows 7?

I'm having a printing from Word to .PDF issue using Acrobat Pro 8 on a Windows 7 Pro OS. It's not working. It starts as though it's going to work and then nothing. The printer icon in the system tray only states printer error and then I have to cancel the print job. I'm using Word 2013 also.

Hi Greggory Bowles,
Acrobat 8 pro is not compatible with MS Office 2013. You might prefer buying a newer version of Acrobat with Latest Features and Security Updates (Buying guide | Adobe Acrobat XI Pro).
Regards,
Rahul Tyagi

Adobe Acrobat 9 Pro Crashes When Scanning with Canon DR-4010C Native Interface

When doing a custom scan in Adobe Acrobat Pro 9.2, I need to be able to show the Canon DR-4010C native interface so that it will auto-crop when I am scanning small documents such as receipts, etc. I have another model scanner that does it automatically (a Canon Dr-2510C) but I need that same functionality when I scan with the 4010. I can see the setting when I configure Adobe to use the scanner's native interface however when I choose "auto detection" on the size (in the scanner's interface) and press scan, Adobe immediately crashes. Please help!

Also, your log says: Acrobat.exe, version: 9.0.0.332
Looks like you have not updated Acrobat after install. The current version is 9.4.6. Also try updating Acrobat, Help->Check for updates

Adobe Acrobat X Pro crashes in 30 seconds

Hello everybody,
I've got Acrobat X Pro 10.1.1 installed on my PC running Windows 7 64-bit (Corei7 2600K, 16GB DDR3. I got the Creative Suite 5 Master Collection and Acrobat X separately and installed them one after the other on the same day. A problem I've just noticed for the first time cropped up about a week ago. I normally used to have Adobe Reader as my default program to open and view PDF files, but recently when I tried to open PDF files in Acrobat for the first time since installation, the program crashes. The program will start up perfectly and display the PDF correctly, but after about 30 seconds, every time I've tried, with different PDF's from different sources and different sizes and versions, Acrobat X always crashes. I can use the program fully within those 30 seconds, for example, resizing the image, selecting text, finding text in a document, etc. all works perfectly, but every single time the Acrobat X Pro opens, it crashes after 30 seconds with the usual Windows 7 Program Crash dialogue box that reads:
"Adobe Acrobat has stopped working
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."
The only option the dialogue box gives is to Quit, so I click that and it closes the program fully but nothing else happens. Now Adobe Reader still works fine so I've had to revert to that to view all my PDF files, but I can't edit or properly interact with them.
I understand that this post is somewhat vague because I have no error code or anything to identify what is happening. If there is a way to obtain this information, and if said information might help anybody reading this to assist me in repairing the issue, please let me know what to do.
If some crash log isn't required but somebody has come across a similar issue or heard of anything like this, I would be much obliged to hear possible causes or solutions to the problem.
Any input would be greatly appreciated.
Thank you all very much,
Akbar

Found the answer at http://www.computertutoring.co.uk/hints-tips/acrobat-help-stopped-working.asp
Worked for me!
Here it is:
Use the control panel to uninstall Acrobat
In Windows Explorer, ensure that all of the Acrobat files are deleted by going to c:\program files\adobe\acrobat\ folder. Trash any leftover folders.
Using the control panel, create another user account giving it administrator priviledges and use this account to reinstall Adobe Acrobat from the installation CD. (Careful you don't reinstall all the software or you could be waiting a long time).
Hope it works for you, too.

Adobe Acrobat 9 Pro crash

Every time I launch Acrobat (version 9.5) it crashes with a run time error. If I then immediately relaunch it works. Tried reinstalling but this has not solved the issue.
Thanks

OS: Snow Leopard 10.6.5
Active Directory Setup: Windows Server 2008 - Log in for network users
Adobe Acrobat: version crash 9.3 and 9.4.1
Admin of the Mac computer can log in and use the Adobe Acrobat Professional software, however when a network user
Tries to log on the computer and open the Adobe Acrobat 9.3 or 9.4 the software hangs....for 7-8 seconds then displays a crash report, and options are send to apple.
Permissions on every Adobe Acrobat folder on the computer are set to read/write for every user of the program.
Software Type: Using the DVD purchase with the Education program, and the serial number does accept, and download the software from the Adobe web page.
Emma McFaul

Why does the Acrobat XI pro do not download to my ipad

Why am I having such a problem downloading and installing the acrobat XI pro to my IPad. This is the only thing I have. I use my iPad for everything and it clearly says mobile accessibility at anytime

Have you checked your iPad's capabilities against the tech specs for Acrobat to see if the machine is capable of running the software? Here is a link where you can find the requirements needed to support Acrobat Pro: Tech specs | Adobe Acrobat XI Pro

Adobe Acrobat X Pro crashes after update to 10.1.2

Hello,
I'm working on a Mac Pro (Quad-Core Intel Xeon) Mac OS X 10.5.8 and i use Adobe CS5.5.
Everything works fine untill a few minutes ago.
I've just installed the latest recommended update of Acrobat X Pro 10.1.2 and the result is a crash. Acrobat won't start again but keeps crashing.
I already did an uninstall of Acrobat, a re-install and recommended update with the same result.
Solution?!
Pascal Lesage

I followed this and it worked!!!
ANNOUNCEMENT: Please Read: Acrobat/CS6 Issue: Acrobat X no longer launches.
Hide Details
Issue: Nothing happens when you launch Acrobat X 30 days after installing a CS6 suite. Solution: Re-activate Acrobat through another Suite product:
Launch another CS6 application, such as Photoshop.
Choose Help > Deactivate.
Follow the onscreen prompts to deactivate.
Close the application.
Launch the same CS6 Suite product again.
Sign in with your Adobe ID associated with CS6 suite to re-activate.
Launch Acrobat X
To permanently resolve this issue, please update all of your CS6 applications via the Adobe Application Manager
Source: http://helpx.adobe.com/creative-suite/kb/acrobat-failed-launch-30-days .html
by David Kastendick (Aug 3, 2012)

Why does Adobe Acrobat XI 11.0.07 take 2 minutes to load a Brother Scanner Interface dialog?

Just updated OS X to 10.10 (Yosemite), on a MacBook Pro Retina (i7 processor, 8 GB) today.
Now, after having trouble, so uninstalled & reinstalled Adobe Acrobat Pro XI (11.0.07), I'm further delayed each time I try to scan.
In the past, I've used the menus in Acrobat to scan: File / Create / PDF from Scanner.
This immediately shows the first of two dialog boxes: ADOBE SCAN, where I select Brother TWAIN as the input, scan to a new PDF document, no OCR, not PDF/A, not Optimized) and click Scan.
This brings up the second dialog box (BROTHER TWAIN), which sets resolution, color or black / white, and page size. This second dialog box used to appear right away - now there is always a 2 minute delay, before the 2nd dialog box appears, during which time the system is responsive but Acrobat appears non-responsive.
So, why the 2 minute delay?

I'd like to add that I'm having the exact same issue, which started after the Acrobat 11.0.09 upgrade in Yosemite. The previous version of Acrobat worked just fine in Yosemite.
I have a Brother ADS-1500W, and the same symptoms as the OP, which are:
I click File > Create PDF from Scanner
I get the Adobe scanner window, where I input my settings.
I click "Scan", then have a 1-2 minute wait before my actually scanner input window comes up.
I'm a creative cloud subscriber, how can I downgrade to 11.0.0?
EDIT: (Temporarily?) Fixed
I saw another brother user report that updating their scanner drivers directly from Brother fixed the issue. I downloaded the latest printer drivers directly from Brother here, (version 3.10.0, released on 10/23/2014) and the transition from the Adobe to the Brother/OSX scan dialogue is once again instant. Other users have reported that the fix goes away on restart, so I'll see if I can avoid restarting until Adobe/Brother comes up with a more permanent fix.

Adobe Acrobat XI PRO crash in Maverics

Hello,
My Adobe x and XI PRO will not run anymore since i upgraded to MAverics.
I did a total removal and re-install of entire Adobe Creative Suite, and Adobe Acrobat.
"Configuration error" "Error 16"
Called apple seems to be a issue with Adobe Licensing server!!
I re-installed, after following instructions of complete removal, re-entered licence keys.
Works for about 30 seconds then locks with "Error 16" contact Adobe support. (There is no phone number! of course)
Heaven forbid Adobe could give you a free support phone number anyware.
I re-installed Mavs, All adobe products after following instructions in support forum for total removal.
So how do i Fix it? Come on Adobe get it together! I am paying for my products. Full price and this is unaccecptable.
Tryed licence repair tool but it is outdated and only works on older versions.
Any help would be great

Hi OjaiMOAB ,
Thank You for posting on the forums. Kindly try the steps mentioned in the below mentioned article and see if it helps.
http://helpx.adobe.com/x-productkb/policy-pricing/configuration-error-cs5.html
Thanks,
Vikrantt Singh

Why does Adobe Acrobat X Pro crash?

Similar Messages

Maybe you are looking for