Why does adobe audition cs6 keep crashing

I insert a file into the track and it keeps crashes it is really frustrating can some please help with a solution.

Well, the good news is that this is far from normal behaviour...
...but the bad news is that we need a lot more information to try and help:
-Mac or Windows?
-How many tracks are you using?
-Is it one specific file or does this happen on every file?
-What format is the file you're trying to insert?
-Does the format match your session settings?
...and anything else you can think of.

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