Why does Adobe charge VAT @ 23% in the UK?

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Why does Adobe Premiere CC lockup on the launch?

Why does Adobe Premiere CC lockup on the launch?

Without system information and otehr details nobody can even guess.
Mylenium

Why does Adobe CS (1st program of the day) open really slow

Hello,
I have a user that turn's her computer off at the end of the day, everyday. When she comes into work the next day she will turn her computer back on. After it boots up, she logs in and everything loads up she will usually open Indesign first, (but if she opens Photoshop first it will happen with Photoshop...It is whatever Adobe application that is opened first). Photoshop will load a little quicker than Indesign, but this problem is primarily an Indesign issue. It has been clocked that when that Adobe Indesign is opened it will take upwards to 5 minutes to completely open.
It has been seen that while Indesign is taking that long to load...if you go ahead and open Photoshop...Photoshop will completely open and be ready to use before Indesign is finished opening.
Here are the computer Specs:
Asus A8V-VM Rev 1.xx Motherboard
2.4 GHz AMD Athlon 64 Processor 3800+ w/ Socket 939
3 GB of DDR-333MHz memory
160GB Seagate SATA HDD (registering 38 degrees Celsius)
Windows XP Pro w/ SP3
Adobe Creative Suite CS
Why would this happen???
Is there a way to optimize Adobe Creative Suite so that it opens/runs/processes faster???
Thanks,
Bobby Howerton

What if she waits another 5 minutes? I suspect some autostart stuff is still loading in the backgrund and slowing the start down.

Why does adobe presenter state I need the most current version of flashplayer to view the file?

When attempting to open an adobe presenter file, I am prompted to install the required version of flashplayer. I currently have both adobe reader 11 and adobe flashplayer 11 installed on my computer.

Hi,
Which browser are you using? Have you tried any other browser? Please check in Control Panel > Programs & Feature, the flash player installed is Adobe Flash Player 11 Plugin or is it different?
If you check in Adobe Flash Player download page, different flash player is provided for IE and for other browser (chrome, firefox), this may be the reason for your issue. Please verify it.
Thanks,
Vikram
Adobe Presenter Engg. Team

Why does adobe not let you manage the computers your accounts are set up with from the online service?

?? They expect you to deauthorize from that computer, but if you sell that computer you don't have access to it anymore. HELLO?? Anyone at Adobe try thinking that far ahead or is it done on purpose to screw the customers? I have to active creative cloud memberships but only one computer using it with 4 computers signed up with only 1 actively using it because I don't have access to the other ones to deactivate the computers creative cloud is active on. Adobe recommends reinstalling creative cloud and deactivating, but here's a newsflash, if you don't own those computers anymore YOU CANT DO IT. It is not that hard to activate and deactivate computers "FROM THE CLOUD" especially on a service called "CREATIVE CLOUD" because Microsoft and apple do it with Office 365 and any Mac product. I take it my only solution is to cancel my credit card??

Before complaining that something can't be done, a simple question of HOW to do something would be better... there IS a way to deactivate a computer you don't have access to physically
Remove license on a computer http://forums.adobe.com/thread/1442423?tstart=0 may help
-http://helpx.adobe.com/x-productkb/policy-pricing/error-maxium-acitvation-exceeded.html

Why does Adobe invoice charging VAT from Ireland to Spain?

Why does Adobe invoice charging VAT from Ireland to Spain?

Please refer to:
1.VAT - Adobe Ireland?
2.I have an email receipt. Did you charge sales tax for the downloads?
3.Billing: German VAT 23% ???
4.Why is Adobe's UK website charging 23% VAT on Photoshop Elements 12 ?
5.Adobe Store | Online order and payment FAQ
n most parts of the world, Adobe is legally required to charge sales tax according to the calculations you see when you purchase online. If Adobe doesn't charge taxes, you are sometimes still liable to pay the taxes yourself.
Adobe is registered in many different countries for which it is responsible for charging and collecting VAT/GST. For most sales, the rate charged depends on the country from which the goods or services are delivered. In Adobe European stores, you are charged the relevant VAT rate for hard goods and services.
Regards
Rajshree

Why does Adobe update the Creative Cloud?

Why does Adobe update the Creative Cloud and not to software I purchased to the same level?

Kurt Lang wrote:
See also: FASB revenue recognition GAAP
To the best of my recollection, that is what the Adobe rep mentioned. If you look up that phrase, the top return in Google is a PDF file explaining how it works. Good luck understanding it even if you're a CPA.
John Waller has added another link on that revenue law.
To be clear, the accounting issue called GAAP for revenue recognition states that the way Adobe counts R&D and development costs are applied to a specific product version for that version's lifetime. So, all of the Photoshop CS6 perpetual license development cost are applied against the revenue produced by that specific version. Adobe is allowed to add bug fixes and maintenance updates, but no new features for the life of that version. And, yes, this sucks for several reasons not the least of which is that the engineers are forced to try to shove as much new stuff into the most recent version and any updates that can be done prior to the end of the quarter in which a version ships because after that date, new features can't be added.
Generally accepted accounting procedures pretty much force Adobe into this accounting. Yes, there are other accounting methods that would mitigate this, and the subscription license is one such option. Since the subscription revenue os an ongoing stream, Adobe can add new features as functionality to subscription users. Unfortunately, the users of a perperual license can not get those new features and functionality, only new bug fixes.
The bottom line is that sucscription users get the added advantage of getting new features and functionality while perperual license users do not. Yep...kinda sucks, but it is, what it is and it's not really Adobe's fault...the accounting regulations I believe actually came into enforcement because of the whole Enron scandle...
I realize this sort of explanation is akin to talking about sausage making...nobody really want to know how sausage is made, they just want to eat it. Same deal with Photoshop users...nobody really want to know how Adobe has to do their accounting, but the realities dictate what Adobe can and can't do...
BTW, this all has zero to do with state sales tax...although there my be state to state differences on whether a state charges tax for software. But that has zero to do with Photoshop development.

Why does Adobe sendnow work and the newest and greatest Adobe Send does not work?

Why does Adobe sendnow work and the newest and greatest Adobe Send does not work? I wasted about 8 hours on trying to get Adobe Send to upload 269 files that amounted to 469MB. When it did not work I made a zip file and after a lot of wasted run time that did not work. The first situation gives little indication of when a file is loaded compared to Adobe SendNow. In both cases with Send it failed with a message like only the first 50 can be loaded. When I went and looked none of them had been loaded. With the zip file (I wanted to hide the individual files so they would not be counted) it appeared to work but very slowly and finally said it was done and I went and looked and it had done anything for oever 2 hours except a false "I'm runninng" indication.
Thus, I took a chance with Adobe SendNow and it works great. It never gave me a limit on the amount of files nor on the size of the complete job. It shows me one file at a time when it has finished with the file uploading it. SendNow has never given me any problems.
Why woiuld you want to change the program from SendNow to Send without the newest program being the best, fastest, user friendly program of the two? It just doesn't make sense to me. I suggest that Adobe keep SendNow working until Send is fixed. I would also suggest that SendNow and how it looks be kept, called Send, then modify Send one thing at a time until you get it to the point you need it to be for Acrobat. I have heard nothing good and now I have experienced it that Send is a piece of junk. I wasted most of my work day on giving Adobe the benefit of the doubt to find out I made a very bad decision to trust Adobe to make good decisions on the transfer of a function to another place .... both Adobe's responsibility.without making it painless for your customers that totally rely on you. Don't throw away customer confidence as it is very hard to get it back.

Funny how you answer to "troll". (What's your handle on AT&T forums?)
Yep! Verizon living up to it's contractual obligations by not releasing updates. Caveat emptor!
I think there are some reasonable expectations here to keep customer's happy. When one carrier offers upgrades there is an expectation the same will happen across all the carriers. We have seen that except Big Red.
Verizon could have said the update is in MS court months ago and stilled the voice of the disgruntled, or at least redirected it, but instead chose to be silent. Not for market share but for partial blame I think.
We will have to agree to disagree since you only see Terms & Conditions and I, see customer satisfaction.

Why does Adobe refuse to provide the latest version of Camera Raw (like my Canon 6d) for CS5?

Why does Adobe refuse to provide the latest version of Camera Raw (like my Canon 6d) that could be supported in Photoshop CS5 or earlier? Its like Adobe saying you want a Camera Raw for you Camera then buy CS6 which is insulting to your customers.

Kenny_777 wrote:
Why does Adobe refuse to provide the latest version of Camera Raw (like my Canon 6d) that could be supported in Photoshop CS5 or earlier?
Adobe's policy to to provide free updates (not upgrades) for currently shipping software, which means the current Photoshop CS6 and Camera Raw 7.x. Development on Photoshop CS5.x and Camera Raw 6.x stopped when Photoshop CS6 started shipping. While it may appear on the surface that's it's a ploy to force users to upgrade to the most recent version when getting a new camera, it's really a policy based on the technical issues of trying to provide backwards compatible software for application that are no longer being developed.
Camera Raw is a plug-in for Photoshop and as such, it is dependent on the Photoshop SDK in which it loads...it's also dependent upon the system level APIs being used by the applications. Could Adobe keep upgrading old software? Yes, but it would be a technical nightmare.
Your alternative is simply use the free DNG Converter if you want to use new cameras that weren't in existence when your old software was developed. Pretty simple really and it's not designed as insult to Adobe customers...it's actually an affirmative program to make sure current users are provided support.
The problem of new camera support for old software is really a problem caused primarily by the camera companies spawning off new cameras whose file formats are undocumented and proprietary. If the camera makers adopted a standard file format that could be opened in standard applications (kinda like DNG) then tis problem would be mitigated. You really should place the lion's share of the problem at the feet of the camera companies...

Why does adobe premier elements render my video everytime i change something in it even when i have lots more of the video to edit? other editing software only seems to render at the start then lets you edit until your ready to save at the end. Constant

why does adobe premier elements render my video everytime i change something in it even when i have lots more of the video to edit? other editing software only seems to render at the start then lets you edit until your ready to save at the end. Constant rendering means its almost impossible to edit anything. Please help.

H TheGamer
What version of Premiere Elements and on what computer operating system is it running? It will not influence my answer but will give me information in case I need to get into version specifics to detail my answer further.
Timeline rendering is a preview matter. It does not fix anything, but it is your window of opportunity to catch of problem sooner than latter. If the Timeline rendering indicator displays orange (11 or higher) for the line above the Timeline content, that is the project telling you that you are not getting the best possible preview of the playback of that content in the Edit area monitor. And, every time you edit a file, you have altered the file from the time before. So, if you want to see the best possible for what you now have, you Timeline render. This is particularly helpful when you are dealing with titles, effects, transitions, and non native formats. You cannot turn off the Timeline render indicator system, at least none that I have ever found nor seen reported. You can do selective Timeline rendering by having the gray tabs of the Work Area Bar span only the Timeline segment that you want Timeline rendered.
Consequently, you either ignore the Timeline render indicator system, move on in the project, and take your chances in the outcome or you Timeline render to get your best possible preview if the Timeline render indicator is suggesting that you do so.
I am not approving or disapproving of this project feature, just commenting on the what is.
This is not Adobe. Rather user to user. If you want to have your voice heard at Adobe, you might consider filing an Adobe Feature Request Bug Report Form.
https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform
Please consider.
ATR
Add On...it is also possible to do Timeline rendering in a project, save close the project, and reopen it to find your previously "green" lined content now "orange", indicating unrendered. Yet the preview files generated originally by Timeline rendering are still existing in their hard drive save location. That is another story for other time.

Why does Adobe email me to say I have been removed from my CC membership (because licence was not renewed) BUT Adobe does not have the common sense to tell me my membership is DUE for renewal – so I could have renewed it – BEFORE I was cancelled.

Why does Adobe email me to say I have been removed from my CC membership (because licence was not renewed) BUT Adobe does not have the common sense to tell me my membership is DUE for renewal – so I could have renewed it – BEFORE I was cancelled.

Sign in, activation, or connection errors | CS5.5 and later
For anything else contact support by web chat.
Mylenium

Why does Adobe Elements 4.0 suddenly crash about the time Apple has a security update?

Why does Adobe Elements 4.0 suddenly start crashing about the time Apple has a security update?

An ADOBE FORUM "Community Professional" commented:
"Well, I'm not sure any of this is going to work, but go to your username>library>preferences and delete:
com.adobe.Photoshop.Elements.plist
The PSE 4 Paths and Settings folders (can't remember whether they're called Adobe Photoshop Elements 4.0 Paths or something different, but you want folders with Paths and Elements 4 in their names--you should be able to figure out which they are)
Opera preferences (if you have it)
Repair permissions and try again.
If it still quits, go to the PSE 4 folder in applications and delete the Adobe TWAIN driver from the plug-ins folder (note that you may have trouble with Epson scanners in PSE after doing this).
However, PSE 4 is pretty darned old and it's less compatible with every new OS X update, so what I've suggested may work and may not. FWIW, you probably will not be able to reinstall the program if you ever need to do so--installed versions of PSE 4 keep working in 10.6, but the installer does not."
Hope this helps

Why does Adobe Flash crash all the time? It is reallyt annoying and I'm considering using another browser. Please tell me how to fix this.

Why does Adobe Flash crash all the time? It is really annoying and I'm considering using another browser.
Please tell me how to fix this.

Try to uninstall your current Flash version and update Flash to the latest version.
Troubleshoot Flash Player installation for Windows:
* http://kb2.adobe.com/cps/191/tn_19166.html#main_Uninstall_the_older_Flash_Player_version
*http://www.adobe.com/software/flash/about/
*https://support.mozilla.com/kb/Managing+the+Flash+plugin
*http://kb.mozillazine.org/Flash

Why does Adobe not inform customers who have iPhones below 5 that Reader is not compatible until very near the end after WASTING customer's time? BIG NEGATIVE from here

Why does Adobe not inform customers who have iPhones below 5 that Reader is not compatible until very near the end after WASTING customer’s time? BIG NEGATIVE from here

When you view an App in the App Store or iTunes Store, the listing will show what iOS versions are supported by the app.
See this posting:
How do I get a version of Adobe Reader for an IPod touch with IOS 6.1.6

Why does apple charge more than it is mentioned in the game at the time you buy

why does apple charge more than it is mentioned in the game at the time you buy?

yes without any details and its not first time, i am always suprised to see the actual price and price i pay, well could be tax but should it be not mentioned which helps people understand.

Why does Adobe charge VAT @ 23% in the UK?

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