Why does Adobe promise return calls and then not do so?

Why does Adobe promise return calls and then not do so? To avoid talking with customers?

Thanks for your reply - unfortunately I have talked with an Adobe
representative in India and their action is to put one on hold
indefinitely. I am annoyed because I paid an additional $60 to them
for no reason. Appreciate your comment.
des

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Why does Adobe have to try and foist unwanted programs?

I have just had to tiptoe my way through updating Adobe Flash Player. Had I not chosen the Advanced option of downloading and installing the update, I would have had my browser changed for me (plus other anomalies, it appeared). Thinking I had navigated and avoided this pitfall, there were at least another six or eight programs which would have been installed had I clicked on the Accept button (which appeared to be simply agreeing to the Conditions, but weren't).
I am furious at this blatant attempt to install 'foistware' on my computer. Why would a, presumably responsible, company feel the need to stoop this low? I can imagine there are hundreds (if not thousands) of people now wondering how they can get rid of these quite unnecessary programs and changes to their computers.

I DID get the 'middle pane' - which I am very used to seeing and, as always, unchecked the box to receive the unwanted programs (I already have Google Chrome AND an excellent anti-virus program - thanks all the same!).
But it then went on to offer me additional programs. I did not take any screenshots as I was not expecting all this palaver. And I don't remember what the programs were that I was offered either. I just wanted to get on with the download and get on with my business. I was getting very frustrated though. As I said earlier, underneath the small dialog window which was offering these programs (and which, if I remember aright, was inside the main window) - the "Accept" and "Decline" buttons were still visible BUT it looked as if the "Accept" button was the only active one (being highlighted) whereas the "Decline" button was greyed out. And, as I said before, it 'looked' as if one needed to click the "Accept" button to agree to the Conditions of downloading (which is quite normal, as you know).
But being of a wary nature and hopefully not as gullible as some, I tentatively clicked on the "Decline" button anyway - and it worked. The offer of those one or two extra programs was then replaced by one or two more - in the same type of small window. Having learned my lesson, I continued to decline and eventually got to the end. But this experience did make me feel most irritated, as I indicated in my original post. It should not be necessary to be expected to jump through all these misleading hoops just to update an every day program, should it?

Why does my iPhone 3Gs stall and then the signal Drops?

Over the past couple of weeks, several times a day, when I am using my iPhone - normally an app, but sometimes declining a call, I can tell the app (or phone) sort of stalls and then immediately all of my bars disappear and I totally lose me signal. Then it says "Searching..." in the upper left-hand corner and maybe after 1 or 2 minutes, it picks up the signal again.
This is getting annoying. I am quite sure it is not a network problem since no one else on the area is experiencing the same thing. It happens on multiple apps, so my guess it is with the phone. I really do not think it is with the SIM card...
Any one have the same problem? I've looked online for posts about similar problems and have found nothing.

Actually, what's probably happened is the signal dropped, the phone is having trouble dealing with it, eventually gives up and then updates the signal icon to show it's dropped.
It's common in networking that apps don't handle certain types of networking problems well or rely on the network layer which may be too aggressive in re-trying before telling the calling app there's a problem. This is tricky stuff whether a computer plugged into a network jack or Wi-Fi or cell tower.
If it happens to you everywhere then drop by Apple but it might just be happening in certain areas due to a cell tower problem.

Why does my screen keep flashing and then turn black when I use the marquee tool?

When I bring up a photo to work on and i try to draw circle or square with the Marquee tool my screen flashes black and then stays black until I use the move tool?

This issue is associated with your graphics driver not being compatible with PS' hardware acceleration. Updating the driver if possible would be advisable, otherwise turn off OpenGL drawing under Preferences --> Performance.
Mylenium

When I turn my ipod on why does the screen stay blank and then turn itself off?

When I turn my ipod on the normal start up screen appears with the apple logo in the middle, but then after a few seconds the screen goes blank and it turns itself off. It was working fine the other day. I even charged it overnight to make sure that it wasnt because it was out of battery. I dont know what to do, it has over 600 songs on it and around 300 photos, I know that the memory isnt full because I checked the other day and it said I had around 1GB left. I cant do anything on at all because the screen just goes blank and then turns itself off. Please help, thank you

Well, I strongly suspect that a gig isn't quite enough "extra" storage to allow operation.
However, first, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here.

Why does firefox give an update an then not allow it to install

A new update or add-on called screen shot so i installed then it said "firefox has blocked this" and had the "allow" button; my question is why do they give you an up date or add on and then don't allow it?
== This happened ==
Every time Firefox opened
== I clicked install updates

Not cool. I actually liked Firefox until this kind of thing started. Seems like they're going the way of Microsoft and trying to ram updates down your throat whether you like it or not. I thought Mozilla was all about giving the user a lot of control over Firefox???... Not everyone has unlimited bandwidth to waste, and not everyone wants the updates.
Not cool Mozilla, not cool.
Is there any official suggestion/comment box where I can express my discontent of this function?

Why does my Mac keep freezing and applications not responding?!?

Hello everyone, I have a mid 2009 MacBook Pro, 500gb HD, 4gb ram. The problem is that it keeps freezing. I am writing this on my iPhone because my laptop would probably just freeze up if I even attempted to open an application. The problem is that my laptop won't stop freezing up. As soon as I have any application open, it will stop being responsive, give me the beach ball spinning wheel thing, and I'll use command-option-escape to open the force quit menu (because at this point the mouse usually can me moved around the screen but just makes the system get worse) to force quit what ever applications I have open. Then finder will stop responding, and then nothing will work until I do a forced shut down (hold the power button down) and turn it back on again, where the same thing happens within a minute. I tried repairing permissions and doing a P RAM reset, but have had no success with either. Please help, this is ridiculous, I can barely use my laptop and I need it for school. Thanks,
-Dylan

Your issue sounds like the hard drive is failing or it was bumped or moved while it was operating and corrupted the data on the drive.
Hard to tell for sure, run through this list of fixes
Step by Step to fix your Mac
Note your signature says it's a 2009 model, that's almost 4 years old and near it's end of life stage of apx 4.5-5 years, a new drive might fix the machine, but clogged dust vents could be killing it too..
Out of AppleCare and warranty, looks like you might be doing it yourself.
Create a data recovery/undelete external boot drive
My computer is not working, is my personal data lost?
Install/upgrade RAM or storage drive in Mac's
How to erase and install Snow Leopard 10.6

Why does my TV see the ATV then not?

My TV see the ATV then keeps searching for signal. Some times for a minute, sometimes it keeps seeing it then not until i turn the ATV off then on?

I am having a similar problem with my Samsung DLP, but I'm going through a Monster HDMI switch. However, the same configuration works when I plug the HDMI cable to my Viewsonic LCD.
This configuration (HDMI box) worked up until a few days ago. I just dropped $100 a cable (3 cables) for some monster HDMI cables and it still doesn't work. It's like the ATV doesn't have enough signal to make it through the box for the Samsung (but ok for the Viewsonic). So logic tells me it's the TV (Samsung) but I wanted to see if others had such an issue and if there was any software fixes for the ATV.
I'm going to post the details of my configuration and ask what am I doing wrong...

Why does Adobe sell such ****** products and provide no meaningful support?

I bought a boxed copy of Lightroom 5 from a national electronics retailer. Loaded up LR and immediately after accepting my serial number LR locks up and keeps sending a message saying "An error occurred attempting to change modules". I reloaded LR twice and got the same message. I searched the internet and found this error message to be fairly common. A link took me to a page that offered five possible fixes. Tried all five but still the same result. Trashed earlier upload and retried 4 more times. Same result.
At this point, I decided Lightroom is not for me, after spending 3.5 hours just try to get the program loaded and operational, I can only image how frustrating it must be to actually try and use this app. Couple that with all the bad reviews online of LR's operational quirks. So - I take my LR boxed set with all receipts and paperwork back to the retailer and the retailer says they can't give me a refund because of Adobe copyright issues! How convenient is that!?! The customer is in an immediate double-bind situation - in order to see if it works, you have to open the package - but if it doesn't work, you're **** out of luck! I just threw away $162.44 on crap that doesn't even load, and which the manufacturer, ADOBE, doesn't even support. Directing me to post my problem on a bulletin board and wait patiently for an answer is not "Support"!
If this practice isn't close to being criminal, it should be. All I can say is "DON'T BUY ADOBE SOFTWARE, ESPECIALLY LIGHTROOM"
Rick Lloyd
A disappointed, frustrated, and angry customer

As you could probably figure if you cooled down first, most people don't have the problems you're having.
I recommend deep breaths, and either work out the issues or accept bad luck and use a different software.
Don't get me wrong - Lr does indeed have some aggravating bugs (and design quirks..), but none have ever been prohibitive, for me anyway..
Cheers,
Rob

Why does my iPod charge completely and then automatically go to Red? It's been doing this all day today... And sometimes it dies, but an hour later I can turn it back on. I don't want to buy a new battery!!!

It just *****...

- See:
iPod touch: Hardware troubleshooting
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

HT201210 Can anyone tell me exactly what Error 23 is?! WHY does Apple assign an error # but then NOT explain what that is?! I'm trying to restore an iPhone 3G. Please help! Thx.

I CANNOT restore my iPhone, so now I'm stuck with a useless iPhone because I can't complete Restore - because Error 23 keeps coming up! Ugh...it bugs the heck out of me, that Apple assigns an error number without explaining (a) what that IS, (b) taking or redirecting to a SPECIFIC troubleshoot page for THAT error. I've wasted lots of time doing all the stuff already suggested but Error 23 persists! Please help or I've just lost my lovely old-design 3G, which I really am loathe to give up for one of those ugly new boxy too-long slim things... (Which cost $200, 2 boot!)

Thx BUT =as-said, I've tried ALL the suggestions - including reading through the link you just suggested/posted (but just for good measure, i've just re-read thru it again!). I noticed from this list the first time i read thru it, that Error 23 didn't appear anywhere on this list of various (numerous!) error numbers. So/ergo, i still don't know (a) what exactly this error IS, (b) how to fix/get past/resolve it.
I don't have an Apple store anywhere near me. Even if I did, I wonder whether they would (a) be willing to (b) able to fix it @ the so-called Genius bar? Any thoughts on this? (Obviously, if there were an Apple store nearby, I'd go there & try; as-is, it would entail an extra trip & an expense costing as much as buying a new iPhone!)

Why does my Firefox freeze up and say Not Responding no matter if i`m on a website or e-mail?

Every time I use my Firefox whether its for browsing online or using my e-mail, it freezes up and says Firefox Not Responding. It has become so frustrating and I would really like to continue running Firefox. PLEASE HELP!

Try the Firefox SafeMode to see how it works there. <br />
''A troubleshooting mode, which disables most Add-ons.'' <br />
''(If you're not using it, switch to the Default Theme.)''
* You can open the Firefox 4/5/6/7 SafeMode by holding the '''Shft''' key when you use the Firefox desktop or Start menu shortcut.
* Or use the Help menu item, click on '''Restart with Add-ons Disabled...''' while Firefox is running. <br />
''Don't select anything right now, just use "Continue in SafeMode."''
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shft key) to open it again.''
If it is good in the Firefox SafeMode, your problem is probably caused by an extension, and you need to figure out which one. <br />
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes

Why does Adobe sneak Google software into Flash Player updates?

Why does Adobe sneak Google Toolbar and Google Chrome into Flash Player updates? I am tired of waiting for this alien software to download and, in some cases, having to uninstall it.

We don't like this yet tolerate it becaue ADOBE is unconcerned with OUR opinions and there is no suitable replacement for Flash or Reader as of yet. However, I am certain that the "Land of Opportunity" will soon provide an alternative to accepting this deceiptful practice and we will abandon Adobe Flash en mass. Only when this policy affects the price of stocks will Management take this seriously. Once it hits their pocketbooks, they will take notice but the question then will be "is it too late?" I am also looking for alternatives to Google and would appreciate any suggestions.

Why does Adobe Flash Player keep crashing and then apparently uninstalling itself?

why does Adobe Flash Player keep crashing and then apparently uninstalling itself? Is this not clear enough?

From System Preferences > Preference Pane click on FlashPlayer > Storage and see what you have selected for options.

Why does Adobe sendnow work and the newest and greatest Adobe Send does not work?

Why does Adobe sendnow work and the newest and greatest Adobe Send does not work? I wasted about 8 hours on trying to get Adobe Send to upload 269 files that amounted to 469MB. When it did not work I made a zip file and after a lot of wasted run time that did not work. The first situation gives little indication of when a file is loaded compared to Adobe SendNow. In both cases with Send it failed with a message like only the first 50 can be loaded. When I went and looked none of them had been loaded. With the zip file (I wanted to hide the individual files so they would not be counted) it appeared to work but very slowly and finally said it was done and I went and looked and it had done anything for oever 2 hours except a false "I'm runninng" indication.
Thus, I took a chance with Adobe SendNow and it works great. It never gave me a limit on the amount of files nor on the size of the complete job. It shows me one file at a time when it has finished with the file uploading it. SendNow has never given me any problems.
Why woiuld you want to change the program from SendNow to Send without the newest program being the best, fastest, user friendly program of the two? It just doesn't make sense to me. I suggest that Adobe keep SendNow working until Send is fixed. I would also suggest that SendNow and how it looks be kept, called Send, then modify Send one thing at a time until you get it to the point you need it to be for Acrobat. I have heard nothing good and now I have experienced it that Send is a piece of junk. I wasted most of my work day on giving Adobe the benefit of the doubt to find out I made a very bad decision to trust Adobe to make good decisions on the transfer of a function to another place .... both Adobe's responsibility.without making it painless for your customers that totally rely on you. Don't throw away customer confidence as it is very hard to get it back.

Funny how you answer to "troll". (What's your handle on AT&T forums?)
Yep! Verizon living up to it's contractual obligations by not releasing updates. Caveat emptor!
I think there are some reasonable expectations here to keep customer's happy. When one carrier offers upgrades there is an expectation the same will happen across all the carriers. We have seen that except Big Red.
Verizon could have said the update is in MS court months ago and stilled the voice of the disgruntled, or at least redirected it, but instead chose to be silent. Not for market share but for partial blame I think.
We will have to agree to disagree since you only see Terms & Conditions and I, see customer satisfaction.

Why does Adobe promise return calls and then not do so?

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