Why does Adobe provide substandard MacOS software? Adobe Resource Synchronizer kills

As has been discussed in many places in the forums, "Adobe Resource Syncronizer" under MacOS 10.6 (and other versions) will frequently consume 80% or more of available CPU cycles doing nothing useful at all. This has been a problem reported here for more than a year and yet it persists. The result is that my MacBook CPU fan starts running constantly and battery life is sucked dry.
Unfortunately, my wife isn't techie enough to know how to pull up the process list and kill the odous piece of software fecal matter, and I'm not always around in time to help. Today again, her MacBook Air battery lasted less than 2 hours when it normally goes for 5 or more. Yes, that's still better than my Dell's battery, but it still means lost productivity and an unhappy family. And Adobe software has been the only example of such misbehavior.
Please fix this steaming pile of bits and provide an update utility that behaves itself.
Until there is a fix, I'm uninstalling all Adobe software from the machine and sticking with alternative PDF viewers such as the built-in Preview.
Sincerely,
Gil

Try contacting support directly. Be sure to ask for the video queue: Contact Customer Care

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Why does Adobe refuse to provide the latest version of Camera Raw (like my Canon 6d) for CS5?

Why does Adobe refuse to provide the latest version of Camera Raw (like my Canon 6d) that could be supported in Photoshop CS5 or earlier? Its like Adobe saying you want a Camera Raw for you Camera then buy CS6 which is insulting to your customers.

Kenny_777 wrote:
Why does Adobe refuse to provide the latest version of Camera Raw (like my Canon 6d) that could be supported in Photoshop CS5 or earlier?
Adobe's policy to to provide free updates (not upgrades) for currently shipping software, which means the current Photoshop CS6 and Camera Raw 7.x. Development on Photoshop CS5.x and Camera Raw 6.x stopped when Photoshop CS6 started shipping. While it may appear on the surface that's it's a ploy to force users to upgrade to the most recent version when getting a new camera, it's really a policy based on the technical issues of trying to provide backwards compatible software for application that are no longer being developed.
Camera Raw is a plug-in for Photoshop and as such, it is dependent on the Photoshop SDK in which it loads...it's also dependent upon the system level APIs being used by the applications. Could Adobe keep upgrading old software? Yes, but it would be a technical nightmare.
Your alternative is simply use the free DNG Converter if you want to use new cameras that weren't in existence when your old software was developed. Pretty simple really and it's not designed as insult to Adobe customers...it's actually an affirmative program to make sure current users are provided support.
The problem of new camera support for old software is really a problem caused primarily by the camera companies spawning off new cameras whose file formats are undocumented and proprietary. If the camera makers adopted a standard file format that could be opened in standard applications (kinda like DNG) then tis problem would be mitigated. You really should place the lion's share of the problem at the feet of the camera companies...

Why does Adobe sneak Google software into Flash Player updates?

Why does Adobe sneak Google Toolbar and Google Chrome into Flash Player updates? I am tired of waiting for this alien software to download and, in some cases, having to uninstall it.

We don't like this yet tolerate it becaue ADOBE is unconcerned with OUR opinions and there is no suitable replacement for Flash or Reader as of yet. However, I am certain that the "Land of Opportunity" will soon provide an alternative to accepting this deceiptful practice and we will abandon Adobe Flash en mass. Only when this policy affects the price of stocks will Management take this seriously. Once it hits their pocketbooks, they will take notice but the question then will be "is it too late?" I am also looking for alternatives to Google and would appreciate any suggestions.

Why does adobe photoshop elements 6.0 not show up for a download choice of putting my photos into my computer, I'm on windows7. I'm sure it did when I first got my computer. Could it be that I have lots of other photo software that may be interfering?

why does adobe photoshop elements 6.0 not show up for a download choice of putting my photos into my computer, I'm on windows7. I'm sure it did when I first got my computer. Could it be that I have lots of other photo software that may be interfering?@@

If you open the Organizer and go to Edit>Preferences>Camera or Card Reader, do you have Auto Launch Adobe Photo Downloader on Device Connect checked?
Try checking that if you don't.

Why does Adobe believe Australians should pay more for software?

Why does Adobe believe Australians should pay more for software?
For Photoshop and premier elements bundle in the USA price is USD $119.99
For Australia AUD $185.00 which at the current exchange rate of 1.067 is USD $173 or 44% more.
Thanks Adobe.

seeing its only a software download, then why should we have to pay $15 more for the same product? we already are charged extra for music now we're being slugged for software as well.... maybe an apple exec could give me a reason on this question...
This is a peer-to-peer forum. If you want a response from Apple, you would have to contact them directly with such a question. A better question might be what are the direct and indirect duties and fees (Goods and Services Tax, Import Tax/Tariff, sales taxes, etc.) assessed by the Australian Customs and Border Protection Service and/or local tax agencies and/or municipalities for intellectual properties imported electronically. There may be quite a few agencies wanting a piece of your pie.

Why does adobe premier elements render my video everytime i change something in it even when i have lots more of the video to edit? other editing software only seems to render at the start then lets you edit until your ready to save at the end. Constant

why does adobe premier elements render my video everytime i change something in it even when i have lots more of the video to edit? other editing software only seems to render at the start then lets you edit until your ready to save at the end. Constant rendering means its almost impossible to edit anything. Please help.

H TheGamer
What version of Premiere Elements and on what computer operating system is it running? It will not influence my answer but will give me information in case I need to get into version specifics to detail my answer further.
Timeline rendering is a preview matter. It does not fix anything, but it is your window of opportunity to catch of problem sooner than latter. If the Timeline rendering indicator displays orange (11 or higher) for the line above the Timeline content, that is the project telling you that you are not getting the best possible preview of the playback of that content in the Edit area monitor. And, every time you edit a file, you have altered the file from the time before. So, if you want to see the best possible for what you now have, you Timeline render. This is particularly helpful when you are dealing with titles, effects, transitions, and non native formats. You cannot turn off the Timeline render indicator system, at least none that I have ever found nor seen reported. You can do selective Timeline rendering by having the gray tabs of the Work Area Bar span only the Timeline segment that you want Timeline rendered.
Consequently, you either ignore the Timeline render indicator system, move on in the project, and take your chances in the outcome or you Timeline render to get your best possible preview if the Timeline render indicator is suggesting that you do so.
I am not approving or disapproving of this project feature, just commenting on the what is.
This is not Adobe. Rather user to user. If you want to have your voice heard at Adobe, you might consider filing an Adobe Feature Request Bug Report Form.
https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform
Please consider.
ATR
Add On...it is also possible to do Timeline rendering in a project, save close the project, and reopen it to find your previously "green" lined content now "orange", indicating unrendered. Yet the preview files generated originally by Timeline rendering are still existing in their hard drive save location. That is another story for other time.

Why does Adobe Download assistant cannot start downloading?

why does Adobe Download assistant cannot start downloading?

That is likely due to your software firewall not allowing access. Do you receive any specific error messages? Which operating system are you using?

Why does Adobe Flash crash all the time? It is reallyt annoying and I'm considering using another browser. Please tell me how to fix this.

Why does Adobe Flash crash all the time? It is really annoying and I'm considering using another browser.
Please tell me how to fix this.

Try to uninstall your current Flash version and update Flash to the latest version.
Troubleshoot Flash Player installation for Windows:
* http://kb2.adobe.com/cps/191/tn_19166.html#main_Uninstall_the_older_Flash_Player_version
*http://www.adobe.com/software/flash/about/
*https://support.mozilla.com/kb/Managing+the+Flash+plugin
*http://kb.mozillazine.org/Flash

Why does Adobe update the Creative Cloud?

Why does Adobe update the Creative Cloud and not to software I purchased to the same level?

Kurt Lang wrote:
See also: FASB revenue recognition GAAP
To the best of my recollection, that is what the Adobe rep mentioned. If you look up that phrase, the top return in Google is a PDF file explaining how it works. Good luck understanding it even if you're a CPA.
John Waller has added another link on that revenue law.
To be clear, the accounting issue called GAAP for revenue recognition states that the way Adobe counts R&D and development costs are applied to a specific product version for that version's lifetime. So, all of the Photoshop CS6 perpetual license development cost are applied against the revenue produced by that specific version. Adobe is allowed to add bug fixes and maintenance updates, but no new features for the life of that version. And, yes, this sucks for several reasons not the least of which is that the engineers are forced to try to shove as much new stuff into the most recent version and any updates that can be done prior to the end of the quarter in which a version ships because after that date, new features can't be added.
Generally accepted accounting procedures pretty much force Adobe into this accounting. Yes, there are other accounting methods that would mitigate this, and the subscription license is one such option. Since the subscription revenue os an ongoing stream, Adobe can add new features as functionality to subscription users. Unfortunately, the users of a perperual license can not get those new features and functionality, only new bug fixes.
The bottom line is that sucscription users get the added advantage of getting new features and functionality while perperual license users do not. Yep...kinda sucks, but it is, what it is and it's not really Adobe's fault...the accounting regulations I believe actually came into enforcement because of the whole Enron scandle...
I realize this sort of explanation is akin to talking about sausage making...nobody really want to know how sausage is made, they just want to eat it. Same deal with Photoshop users...nobody really want to know how Adobe has to do their accounting, but the realities dictate what Adobe can and can't do...
BTW, this all has zero to do with state sales tax...although there my be state to state differences on whether a state charges tax for software. But that has zero to do with Photoshop development.

Why does Adobe implement new features half way?

The new hover scrub with big thumbnails in icon view would be certainly useful if it was implemented in a way that works. As it is, it's useless. Unless your total footage is about ten clips, you end up with dozens or over a hundred clips with no way to sort them out, unless you love wasting time and you drag them all around in the order you want, which I'm sure very few people are willing to do.
So why does Adobe bring in a new feature, even makes tutorials about it, when for most people is absolutely useless? I don't get it.
Oh, and before you nag me about filing a feature request, don't. I already did it, and this is not something anyone should do. Feature requests should be for new ideas, not a crutch for Adobe to rely on to release new features half way, and then expect people to nag them about it to finish them.

Sebasvideo wrote:
So I would have preferred a little more decency and for the Adobe Premiere team manager to say, we're not going to include this incomplete feature in CS6, we're going to get it right and include it in 6.5 or 7, in a way that people actually can take advantage of, because this is supposed to be a professional NLE, not a toy.
Hi,
I think what you meant to say is that you wish the team would have implemented sorting features before they added hover scrubbing. Hover scrubbing is a separate feature than Icon View, which has been in the product without sorting capability for years.
I agree with you that sorting capability should have been added to icon view long ago, but that's no reason to hold back a cool feature like hover scrubbing to the UI.
The other thing is that we as editors do not know what goes on behind the scenes during software development. There are a number of reasons why hover scrubbing made it into the interface before sort capability.
Hover scrubbing might have been developed by another group, and key features important to Premiere Pro users were not yet added.
There was not enough time to implement the feature, and other features took precedence.
Implementing the feature broke 5 other things when it was added to the existing code.
Implementing the feature causes the application to crash more frequently.
Other reasons that are privy to software developers.
Not saying that any of these things happened, but we cannot know. Honestly, there's not much more we can do as users can do but to request what we want, and how we want those things to work.

Why does adobe try to force Google Chrome on to my computer and a Google Toolbar! Thats is fasist!

also why does adobe require so many updates! why can't they get it right the first five hundred time i update it!
why cant i update or down load with out having to get google tool bar to be spyied on? WTF? And Google Chrome if i wanted Google Chrome i down load it directly!
Google collecting and storing information is an invasion of privacy! If Adobe is so free thinking and so advanced, ask if we want ******** toolbars downloaded it sucks when you think your down loading something and get a new webpage and toolbars. Dont do business this way. Its arrogant & ignorant

Adobe never installed anything on my computer I didn't want. You can always uncheck bundled software that is offered with the standard downloads, or use the offline installers that are not bundled with any 3rd party software.

Why does Adobe sendnow work and the newest and greatest Adobe Send does not work?

Why does Adobe sendnow work and the newest and greatest Adobe Send does not work? I wasted about 8 hours on trying to get Adobe Send to upload 269 files that amounted to 469MB. When it did not work I made a zip file and after a lot of wasted run time that did not work. The first situation gives little indication of when a file is loaded compared to Adobe SendNow. In both cases with Send it failed with a message like only the first 50 can be loaded. When I went and looked none of them had been loaded. With the zip file (I wanted to hide the individual files so they would not be counted) it appeared to work but very slowly and finally said it was done and I went and looked and it had done anything for oever 2 hours except a false "I'm runninng" indication.
Thus, I took a chance with Adobe SendNow and it works great. It never gave me a limit on the amount of files nor on the size of the complete job. It shows me one file at a time when it has finished with the file uploading it. SendNow has never given me any problems.
Why woiuld you want to change the program from SendNow to Send without the newest program being the best, fastest, user friendly program of the two? It just doesn't make sense to me. I suggest that Adobe keep SendNow working until Send is fixed. I would also suggest that SendNow and how it looks be kept, called Send, then modify Send one thing at a time until you get it to the point you need it to be for Acrobat. I have heard nothing good and now I have experienced it that Send is a piece of junk. I wasted most of my work day on giving Adobe the benefit of the doubt to find out I made a very bad decision to trust Adobe to make good decisions on the transfer of a function to another place .... both Adobe's responsibility.without making it painless for your customers that totally rely on you. Don't throw away customer confidence as it is very hard to get it back.

Funny how you answer to "troll". (What's your handle on AT&T forums?)
Yep! Verizon living up to it's contractual obligations by not releasing updates. Caveat emptor!
I think there are some reasonable expectations here to keep customer's happy. When one carrier offers upgrades there is an expectation the same will happen across all the carriers. We have seen that except Big Red.
Verizon could have said the update is in MS court months ago and stilled the voice of the disgruntled, or at least redirected it, but instead chose to be silent. Not for market share but for partial blame I think.
We will have to agree to disagree since you only see Terms & Conditions and I, see customer satisfaction.

What's wrong with this Forum? Why does Adobe take so long to reply to posts?!

What's wrong with this Forum? Why does Adobe take so long to reply to posts?!
This is actually "specific" to this Photoshop Forum.
I typically get responses back from other Adobe forum promptly.
Chime in.

The Adobe engineering folks DO duck in here from time to time - and that's a BLESSING! Please name any other big company where you get to interact with the engineers AT ALL. I can't. But I suspect the engineers actually have a lot oof real work to do, and their time here is necessarily limited.
Your comments are more along the line of "I pay a huge amount, for that I expect better support". These are very valid comments. But reality is different from what we may expect, and this forum is not the place to expect Adobe support participation AT ALL. In fact, the technical support people at Adobe often direct users to come here (something I've always found amusing).
At the higher level, Adobe may simply not be spending enough on support for literally millions of users. Is is greed or smart business to try to minimize support cost? That's up for individuals to decide.
I suggest you write a snail-mail letter to the Adobe president if you're not getting the support you need.
-Noel

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IE uses a different version of Flash than other browsers use. You need to install the Plugin version of Flash for Firefox.
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[http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player.exe Adobe Flash - Plugin version]. 
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{XP: Ctrl+Alt+Del, Vista: Shift+Ctrl+ESC = Processes tab}
3. Then run the Flash setup file from your Desktop.

Why does adobe Premiere Pro CC Crash every time I export a movie file?

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Why does Adobe provide substandard MacOS software? Adobe Resource Synchronizer kills

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