Why does Adobe Reader constantly crash on Mac Yosemite?
I have tried deleting and reinstalling and still Adobe Reader and still cannot open any PDFs. The document briefly flashes and then an error message says to reopen. I have not been able to find any solution and cannot access any of my PDF files.
You have not received any answers to your question yet.
I moved your question from the Adobe Reader for iOS (for iPads & iPhones) forum to the right forum - the Adobe Reader (desktop) forum. Because you are using Mac OS X Yosemite and the desktop version of Adobe Reader.
Hopefully, someone from the Adobe Reader (desktop) forum will assist you shortly.
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Problem signature:
Problem Event Name: APPCRASH
Application Name: AcroRd32.exe
Application Version: 11.0.4.63
Application Timestamp: 522888c1
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.18229
Fault Module Timestamp: 51fb10c6
Exception Code: c06d007e
Exception Offset: 0000812f
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txtNot sure if this will fix it, but here are some things you could try...
Update to 11.0.5
Using Windows Explorer navigate to C:\Program Files (x86)\Adobe\Reader 11.0\Reader, then double-click on Eula.exe and accept the license agreement
Can you open Adobe Reader by itself? If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)].
If you cannot open Reader by itself, try to disable Protected Mode in the registry; download, unzip, then run the attached registry script
It could even be a malware issue; see http://helpx.adobe.com/acrobat/kb/reader-core-dll-error.html -
Why does Adobe reader update fail to open a video on my mac?
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Adobe reader 11 crash in Mac OS X 10.8.2
I install the latest version of Adobe reader on my Mac. But it crashes a few minites after I launch it. Can anyone help me with this problem? Thank you very much!
The crash report is as follows,
Process: AdobeReader [787]
Path: /Applications/Adobe Reader.app/Contents/MacOS/AdobeReader
Identifier: com.adobe.Reader
Version: 11.0.0 (11.0.0)
Code Type: X86 (Native)
Parent Process: launchd [146]
User ID: 501
Date/Time: 2012-12-03 09:22:55.690 -0500
OS Version: Mac OS X 10.8.2 (12C60)
Report Version: 10
Interval Since Last Report: 54159 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 118 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: 4ACA7AE0-00B5-FD0E-D5C8-B70332992DDC
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000018
VM Regions Near 0x18:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/Adobe Reader.app/Contents/MacOS/AdobeReader
VM_ALLOCATE 0000000000001000-0000000000100000 [ 1020K] ---/--- SM=NUL
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x98a5b68a __removeHandler2 + 218
1 com.apple.CoreFoundation 0x98956663 CFRunLoopRunSpecific + 419
2 com.apple.CoreFoundation 0x989564ab CFRunLoopRunInMode + 123
3 com.apple.HIToolbox 0x9376915a RunCurrentEventLoopInMode + 242
4 com.apple.HIToolbox 0x93768ec9 ReceiveNextEventCommon + 374
5 com.apple.HIToolbox 0x93768d44 BlockUntilNextEventMatchingListInMode + 88
6 com.apple.AppKit 0x92314a3a _DPSNextEvent + 724
7 com.apple.AppKit 0x9231426c -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
8 com.apple.AppKit 0x9230a6cc -[NSApplication run] + 855
9 com.adobe.Acrobat.framework 0x001141ba 0x107000 + 53690
10 com.adobe.Acrobat.framework 0x00112c53 RunAcrobat + 307
11 com.adobe.Reader 0x00100ed5 main + 91
12 com.adobe.Reader 0x00100e71 start + 53
Thread 1:
0 libsystem_kernel.dylib 0x902290ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x96d4d04c _pthread_workq_return + 45
2 libsystem_c.dylib 0x96d4ce19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x96d34cca start_wqthread + 30
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x902299ae kevent + 10
1 libdispatch.dylib 0x99b13c71 _dispatch_mgr_invoke + 993
2 libdispatch.dylib 0x99b137a9 _dispatch_mgr_thread + 53
Thread 3:
0 libsystem_kernel.dylib 0x902290ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x96d4d04c _pthread_workq_return + 45
2 libsystem_c.dylib 0x96d4ce19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x96d34cca start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x902288e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x96d4f220 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x96dd50a1 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x93cc6492 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x93cc668e TSWaitOnConditionTimedRelative + 146
5 com.apple.CoreServices.CarbonCore 0x93c12b9b MPWaitOnQueue + 261
6 com.adobe.ACE 0x01a174dc 0x1a15000 + 9436
7 com.adobe.ACE 0x01a17441 0x1a15000 + 9281
8 com.apple.CoreServices.CarbonCore 0x93c99a7b PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x96d4a557 _pthread_start + 344
10 libsystem_c.dylib 0x96d34cee thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x902288e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x96d4f220 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x96dd50a1 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AGM 0x01b803f7 0x1b75000 + 46071
4 com.adobe.AGM 0x01b80336 0x1b75000 + 45878
5 com.adobe.AGM 0x01b802d4 0x1b75000 + 45780
6 com.adobe.AGM 0x01b7ff74 0x1b75000 + 44916
7 libsystem_c.dylib 0x96d4a557 _pthread_start + 344
8 libsystem_c.dylib 0x96d34cee thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x902288e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x96d4f289 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x96d4f512 pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreServices.CarbonCore 0x93cc66ad TSWaitOnConditionTimedRelative + 177
4 com.apple.CoreServices.CarbonCore 0x93c12b9b MPWaitOnQueue + 261
5 com.adobe.Acrobat.framework 0x0015385d 0x107000 + 313437
6 com.adobe.Acrobat.framework 0x00151cef 0x107000 + 306415
7 com.apple.CoreServices.CarbonCore 0x93c99a7b PrivateMPEntryPoint + 68
8 libsystem_c.dylib 0x96d4a557 _pthread_start + 344
9 libsystem_c.dylib 0x96d34cee thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x902299ae kevent + 10
1 com.adobe.Acrobat.framework 0x01015c97 0x107000 + 15789207
2 com.adobe.Acrobat.framework 0x00f8752d 0x107000 + 15205677
3 com.adobe.Acrobat.framework 0x00f8413b 0x107000 + 15192379
4 libsystem_c.dylib 0x96d4a557 _pthread_start + 344
5 libsystem_c.dylib 0x96d34cee thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xbfefe328 ebx: 0xbff00308 ecx: 0x00000003 edx: 0x00000002
edi: 0x7b217a80 esi: 0x00000014 ebp: 0xbff002e8 esp: 0xbff002c0
ss: 0x00000023 efl: 0x00010206 eip: 0x98a5b68a cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00000018
Logical CPU: 0
Binary Images:
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0x988aa000 - 0x988ddff3 com.apple.GSS (3.0 - 2.0) <B1D719C1-B000-3BE3-B747-329D608585DD> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x988ee000 - 0x988effff libquarantine.dylib (52) <D526310F-DC77-37EA-8F5F-83928EFA3262> /usr/lib/system/libquarantine.dylib
0x988f0000 - 0x9891aff9 com.apple.framework.Apple80211 (8.0.1 - 801.17) <8A8BBBFD-496B-35A6-A26E-ADF8D672D908> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x9891b000 - 0x9891eff7 com.apple.TCC (1.0 - 1) <437D76CD-6437-3B55-BE2C-A53508858256> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x9891f000 - 0x98b07ff3 com.apple.CoreFoundation (6.8 - 744.12) <E939CEA0-493C-3233-9983-5070981BB350> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x98b08000 - 0x98b0bff7 libcompiler_rt.dylib (30) <CE5DBDB4-0124-3E2B-9105-989DF98DD108> /usr/lib/system/libcompiler_rt.dylib
0x98b0c000 - 0x98b0cffd libOpenScriptingUtil.dylib (148.2) <907E25B1-4F50-3461-B8D5-733C687EB534> /usr/lib/libOpenScriptingUtil.dylib
0x98b0d000 - 0x98b14ff3 com.apple.NetFS (5.0 - 4.0) <1F7041F2-4E97-368C-8F5D-24153D81BBDB> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x98b15000 - 0x98c33ff7 com.apple.MediaControlSender (1.4.5 - 145.3) <E0931EE7-4ACA-3538-9658-B9B2AC1E6A80> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/Media ControlSender
0x98c34000 - 0x98c35fff libDiagnosticMessagesClient.dylib (8) <39B3D25A-148A-3936-B800-0D393A00E64F> /usr/lib/libDiagnosticMessagesClient.dylib
0x98c36000 - 0x98c36fff com.apple.Carbon (154 - 155) <604ADD9D-5835-3294-842E-3A4AEBCCB548> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x98c67000 - 0x98c71ffe com.apple.bsd.ServiceManagement (2.0 - 2.0) <9732BA61-D6F6-3644-82DA-FF0D6FEEFC69> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x98d0a000 - 0x98f62ff1 com.apple.JavaScriptCore (8536 - 8536.26.7) <75629E05-65FE-3699-8CDC-80C95015CF42> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x991fd000 - 0x99249fff libcorecrypto.dylib (106.2) <20EBADBA-D6D6-36F0-AE80-168E9AF13DB6> /usr/lib/system/libcorecrypto.dylib
0x9924a000 - 0x992b9ffb com.apple.Heimdal (3.0 - 2.0) <1ABF438B-30E6-3165-968C-E2EA1A9DF1FD> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x992ba000 - 0x992bcffb libRadiance.dylib (845) <3F87840F-217D-3074-A29D-919BAAED2F4A> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
0x992f3000 - 0x9938dfff com.apple.CoreSymbolication (3.0 - 87) <6A27BBE5-6EF0-3D5D-A485-2145826B9796> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x9938e000 - 0x99477ff7 libxml2.2.dylib (22.3) <015A4FA6-5BB9-3F95-AFB8-B9281E22685B> /usr/lib/libxml2.2.dylib
0x9947a000 - 0x994defff com.apple.datadetectorscore (4.0 - 269.1) <4D155F09-1A60-325A-BCAC-1B858C2C051B> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x995f6000 - 0x99606ff2 com.apple.LangAnalysis (1.7.0 - 1.7.0) <875363E7-6D02-3229-A9DD-E5A5568A7D61> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x99607000 - 0x99764ffb com.apple.QTKit (7.7.1 - 2599.13) <2DC9E2BB-9895-3D02-A318-88431052E70B> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x99765000 - 0x9997cfff com.apple.CoreData (106.1 - 407.7) <17FD06D6-AD7C-345A-8FA4-1F0FBFF4DAE1> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x999c0000 - 0x999ccffa com.apple.CrashReporterSupport (10.8.2 - 415) <BAE9900A-51E7-3AD4-A7FB-7E6CCFFB2F21> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x999d1000 - 0x999edff7 libPng.dylib (845) <14C43094-C670-3575-BF9B-3A967E05EAC0> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x999ee000 - 0x99a13ffb com.apple.framework.familycontrols (4.1 - 410) <5A8504E7-D95D-3101-8E20-38EADE8DEAE1> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x99a1b000 - 0x99a69ffb libFontRegistry.dylib (100) <3B8350C2-4D8F-38C4-A22E-2F855D7E83D1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x99a6a000 - 0x99a6dffd libCoreVMClient.dylib (24.4) <C54E8FD0-61EC-3DC8-8631-54288AC66AC8> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x99a6e000 - 0x99b0eff7 com.apple.QD (3.42 - 285) <1B8307C6-AFA8-312E-BA5B-679070EF2CA1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x99b0f000 - 0x99b21ff7 libdispatch.dylib (228.23) <86EF7D45-2D97-3465-A449-95038AE5DABA> /usr/lib/system/libdispatch.dylib
0x99b22000 - 0x99b26fff com.apple.IOSurface (86.0.3 - 86.0.3) <E3A4DB0A-1C1A-31E3-A550-5C0E1C874509> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x99b27000 - 0x99b6cff7 com.apple.NavigationServices (3.7 - 200) <F6531764-6E43-3AF3-ACDD-8A5551EF016A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x99b6d000 - 0x99b84ff4 com.apple.CoreMediaAuthoring (2.1 - 914) <37C0A2C7-73B3-39BC-8DE1-4A6B75F115FC> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
0x99b89000 - 0x99badfff libJPEG.dylib (845) <547FA9A5-0BBB-3E39-BACA-F3E2DAE57DB0> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x99bae000 - 0x99e6efff com.apple.security (7.0 - 55179.1) <CB470E48-621B-34D9-9E78-8B773358CB6B> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x99e6f000 - 0x99e7dfff libxar.1.dylib (105) <343E4A3B-1D04-34A3-94C2-8C7C9A8F736B> /usr/lib/libxar.1.dylib
0x99e7e000 - 0x9a2c0fff com.apple.CoreGraphics (1.600.0 - 324.6) <66556166-F9A7-3EEC-A562-46061C7A79E4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x9a2c1000 - 0x9a2c3fff com.apple.securityhi (4.0 - 55002) <62E3AE75-61CB-341E-B2A0-CFC985A2BF7F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x9a2c4000 - 0x9a3dcff7 com.apple.coreavchd (5.6.0 - 5600.4.16) <F024C78B-4FAA-38F1-A182-AD0A0A596CBE> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD
0x9a3dd000 - 0x9a3e3fff libGFXShared.dylib (8.6.1) <E32A7266-FCDD-352C-9C2A-8939265974AF> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x9a3e4000 - 0x9a4efff7 libJP2.dylib (845) <D409C913-6FA4-3D60-BFE0-B9FC6A02FEE0> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x9a4f0000 - 0x9a4f9ffd com.apple.audio.SoundManager (4.0 - 4.0) <ABC5FE40-B222-36EB-9905-5C8C4BFD8C87> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x9a4fa000 - 0x9a57fff7 com.apple.SearchKit (1.4.0 - 1.4.0) <454E950F-291C-3E95-8F35-05CA0AD6B327> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x9a582000 - 0x9a582fff libSystem.B.dylib (169.3) <81C58EAB-0E76-3EAB-BDFD-C5A6FE95536F> /usr/lib/libSystem.B.dylib
0x9a58f000 - 0x9a5b3fff com.apple.PerformanceAnalysis (1.16 - 16) <18DE0F9F-1264-394D-AC56-6B2A1771DFBE> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x9a5b4000 - 0x9a5bbffb libunwind.dylib (35.1) <E1E8D8B3-3C78-3AB1-B398-C180DC6DCF05> /usr/lib/system/libunwind.dylib
0x9a5bc000 - 0x9a636ff7 com.apple.securityfoundation (6.0 - 55115.4) <A959B2F5-9D9D-3C93-A62A-7399594CF238> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 2
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 714
thread_create: 2
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=207.9M resident=147.0M(71%) swapped_out_or_unallocated=60.9M(29%)
Writable regions: Total=86.9M written=2252K(3%) resident=27.0M(31%) swapped_out=0K(0%) unallocated=59.9M(69%)
REGION TYPE VIRTUAL
=========== =======
ATS (font support) 31.8M
CG backing stores 172K
CG image 152K
CG shared images 192K
CoreServices 1412K
MALLOC 24.6M
MALLOC guard page 48K
Memory tag=240 4K
Memory tag=242 12K
Memory tag=243 4K
Memory tag=35 4576K
Stack 68.1M
VM_ALLOCATE 17.1M
__DATA 9784K
__DATA/__OBJC 232K
__IMAGE 528K
__LINKEDIT 39.1M
__OBJC 2672K
__OBJC/__DATA 36K
__PAGEZERO 4K
__TEXT 168.8M
__UNICODE 544K
mapped file 160.5M
shared memory 308K
=========== =======
TOTAL 530.2M
Model: MacBookPro5,4, BootROM MBP53.00AC.B03, 2 processors, Intel Core 2 Duo, 2.53 GHz, 8 GB, SMC 1.49f2
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3037382E4130304C4620
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3037382E4130304C4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.81.22)
Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: FUJITSU MJA2250BH FFS G1, 250.06 GB
Serial ATA Device: MATSHITADVD-R UJ-868
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0x24400000 / 2
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0x26500000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0x04600000 / 3
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2
USB Device: USB Optical Mouse, 0x0461 (Primax Electronics), 0x4d0f, 0x06200000 / 3
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8213, 0x06110000 / 6Quit Calendar if it's running. Triple-click the line below to select it:
~/Library/Calendars
Right-click or control-click the highlighted line and select Services ▹ Reveal. A Finder window should open with a folder selected. Move the selected folder to the Desktop, leaving the window open.
Try again to sign out of iCloud. If you're successful, put the folder you moved back where it was. Launch Calendar and unsubscribe from any calendars that are not based in iCloud. You can add them back later, but make sure you don't synchronize them to iCloud. -
Why does Adobe reader on iPad lock unlocked pdf files on move from computer
I Have copied several pdf files, which I have made, from my laptop to my iPad. On my laptop they are unlocked and I can Add text etc. On the iPad they become locked and I cannot do this. Why? How do I stop this so that's can have u locked pdf files on my iPad.
Rbradford,
Did you add document restrictions or an "Open Password" protection to your PDF documents? When you add any of document security features to a PDF document, it will be encrypted.
Currently, Adobe Reader mobile products do not support adding annotations to encrypted PDF documents or filling out encrypted PDF forms, for example.
To check whether your PDF document is encrypted
Open your PDF document in the desktop version of Adobe Reader or Acrobat Pro.
Select File > Properties... from the menu. (Or press Command+D for Mac, Control+D for Windows.)
Select the Security Tab.
Click the Show Details... button (if enabled).
Check the last entry in the Document Security dialog.
If this is not the case, please send one of your PDF documents to [email protected] and include the link to this forum post (https://forums.adobe.com/thread/1593031) in your email message for reference.
We will inspect the PDF document and diagnose the cause of the problem. Thank you. -
Adobe Reader Keeps Crashing On Mac
I'm having issues with Adobe Reader on my MacBook Pro Retina. The MacBook is a 13" late 2013 model running OS X Yosemite 10.10.2 and I have the latest version of Adobe Reader (11.0.10) installed. Whenever I open multiple PDF's Adobe Reader crashes. Usually it's when I open 3 or more PDF's but sometimes it crashes when I only open 1 or 2. Any suggestions?
Hi ctw1979,
Please remove and the reinstall Adobe Reader from the link mentioned here:
Adobe Acrobat Reader DC Install for all versions
Check if it still crashes and let me know.
Regards,
Anubha -
We have a number of pdf's that open 100% with Adobe Reader 9.5.0, but not with Reader X.
On Reader X, the message “A Number is out of range” is shown and the image is corrupted.
The image was created using “File SaveAs PDF” from Excel (Office 2007), with “Standard” optimization.
For interest, if the same “File SaveAs PDF” from Excel (Office 2007) is used, but with “Minimum Size” optimization set, then the resulting pdf opens perfectly with both Reader 9 & X.
Distressing that a new version does not work where previous version did.HI
Sorry, my first time posting and I don’t seem to be able to attach the problem pdf to my posting.
Example of problem file attached. Opens in 9.5.0 but not X
Regards
Colin -
Hello Everyone
I have a user that created a portfolio in Adobe X Pro. When they send this out to user and they try to open it with the Adobe Reader XI or Reader X it asks them to download the lates Flashplayer.
All our systems have the latest flashplayer install.
Any help would be greatly appreciated.
Thank You
DaveI just have to add my 2 cents. While I'm sure this change in program has some benefit for Adobe, to me it's horrible for the end user and makes Adobe look bad. In my organization's case, we have about 400 systems, of which only about 40 have the Flash Player Plugin installed. Which means 90% of our systems do not currently have what's needed to open these documents. Now we will need to start rolling out both version of Flash Player. Not a huge deal with Kace, but it's still a potential point of failure and extra headache.
While IE's usage stake has diminished greatly, they're still a big player. However, in IE you only get to the "plugin" version if you tell it you're looking for a different browser. The regular IE user says "I only use IE, so why would I want the plugin for a browser I didn't install?" If the plugin version is the "full" version, then maybe you should consider having one installer that includes both ActiveX and the plugin. -
Whenever I install the Adobe Flash player or Adobe Reader on my system, it downloads and installs McAfee Security Scan Plus at the same time. It does not ask if I want it or not, it instead forces it on me, so I have to then unistall it. I've unistalled it 3 or 4 times in the last week. I DO NOT WANT MCAFEE PRODUCTS on my computer!
Please make this an option, give the users a choice so we don't have to keep removing the stupid thing.Did you 'Uncheck" the relevant box pointed by the red arrow ? If not you accepted the installation with McAfee.
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