Why does Adobe update the Creative Cloud?
Why does Adobe update the Creative Cloud and not to software I purchased to the same level?
Kurt Lang wrote:
See also: FASB revenue recognition GAAP
To the best of my recollection, that is what the Adobe rep mentioned. If you look up that phrase, the top return in Google is a PDF file explaining how it works. Good luck understanding it even if you're a CPA.
John Waller has added another link on that revenue law.
To be clear, the accounting issue called GAAP for revenue recognition states that the way Adobe counts R&D and development costs are applied to a specific product version for that version's lifetime. So, all of the Photoshop CS6 perpetual license development cost are applied against the revenue produced by that specific version. Adobe is allowed to add bug fixes and maintenance updates, but no new features for the life of that version. And, yes, this sucks for several reasons not the least of which is that the engineers are forced to try to shove as much new stuff into the most recent version and any updates that can be done prior to the end of the quarter in which a version ships because after that date, new features can't be added.
Generally accepted accounting procedures pretty much force Adobe into this accounting. Yes, there are other accounting methods that would mitigate this, and the subscription license is one such option. Since the subscription revenue os an ongoing stream, Adobe can add new features as functionality to subscription users. Unfortunately, the users of a perperual license can not get those new features and functionality, only new bug fixes.
The bottom line is that sucscription users get the added advantage of getting new features and functionality while perperual license users do not. Yep...kinda sucks, but it is, what it is and it's not really Adobe's fault...the accounting regulations I believe actually came into enforcement because of the whole Enron scandle...
I realize this sort of explanation is akin to talking about sausage making...nobody really want to know how sausage is made, they just want to eat it. Same deal with Photoshop users...nobody really want to know how Adobe has to do their accounting, but the realities dictate what Adobe can and can't do...
BTW, this all has zero to do with state sales tax...although there my be state to state differences on whether a state charges tax for software. But that has zero to do with Photoshop development.
Similar Messages
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Error A12E1 when I try to update the Creative Cloud desktop
I get an Error code: A12E1 when I try to update the Creative Cloud desktop on my Mac, OS 10.7.5. I tried creating a different user account but that made no difference. I uninstalled the Creative Cloud desktop app and downloaded a new one from the CC website. Same problem with an Error code: A12E6.
So how do we fix this?Dear Mr. Wright,
I’ve encountered this A12E1 error EVERY time an update to CC Desktop has been required — that’s (5) times since August 2013. I contacted TS chat the first (4) times and each time I listened to them tell me that this was the LAST TIME I’d encounter this error. Each time, they put me through exactly the same process, delete exactly the same processes and folders, uninstall the CC application and reinstall it. This time, I skipped the tech support chat and did it myself: who needs to be lied to over and over again?
If you’re not going to eliminate this A12E1 error, at least put something together to automate the process, please?
The instructions for #3, reinstalling the CC desktop application (post #23 above) are inaccurate, at least for OS 10.7.5. Tip: the Mac has more than one OS in use, as does Windows.
P.S. I deeply resent being ignominiously FORCED to use CC apps with the worst GUIs ever (are your code gurus completely ignorant of the concepts of CLARITY and LEGIBILITY?), being FORCED to reconfigure (6) or (8) “upgraded” applications every few months because Adobe won’t support the previous version(s) for more than five minutes, being FORCED to sift through hundreds of forum posts and dozens of INACCURATE or non-existent so-called “support” pages (e.g., the link cited above) and being FORCED to watch hours of useless TV tutorials in order to find the one piece of information I need — EVERY TIME I need support — because Adobe is too lazy to write application- and version-specific manuals. You’ve backed us into that infamous circle of hell between a rock and a hard place instead of providing us with the stable, seamless suite of creative tools we were promised.
The bling and the glitz and the self-promotional “look at our wonderful new toys” videos just don’t fill the void, Adobe.
Unless you work for a company big enough to afford one of your outrageously expensive tech support plans, you’re out here fending for yourself on forums that never seem to get looked at by an Adobe employee. I spend more time solving Adobe-related problems than I do producing billable work. I’ve been a loyal, dues-paying, license-respecting Adobe customer since 1991; every year I paid the upgrade fees and was content to do so until Creative Suite offered the same upgrade deal to people with (1) outdated version of Photoshop that they offered to someone who’d paid the upgrades on (5) to (8) Adobe applications for (15) years. So much for loyalty and playing by the rules.
If you really want to help me, please find out why the Typekit support people haven’t answered the e-mail I sent them (2) days ago. And if Typekit won’t work with Dreamweaver CS6, then they ought to come out and say that instead of sending you to help pages that tell you how to use it with Dreamweaver CC. Thanks. -
How does one keep the Creative Cloud purchase/signup popup from popping up every time I flash up Dream Weaver CS6?
Johnnyontherocks it is likely you installed an updated version of the Adobe Application Manager. Remove all copies of Adobe Creative software from the computer and reinstall to downgrade the installation.
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Does AE6 in the Creative Cloud come with Video Copilot optical flares ?
Does AE6 in the Creative Cloud come with Video Copilot optical flares ? I have downloaded the trial, but obviously the VC add-on is not part of the trial.
Thanks for your help in advance.You need to buy the plug-in. OF never was part of AE and contrary to what Rick said, there is no demo.
Mylenium -
I'm having trouble updating the Creative Cloud.
I'm having trouble updating the Creative Cloud. I can see that there are 21 updates but every time I try to install them I get an error (49).
Without system information nobody can say anything. Generalyl you may need to run the Creative Cloud Cleaner Tool, reinstall the apps and try again.
Mylenium -
Every time I launch the creative cloud desktop app it says I need to update. When I follow the prompts to update I lose my taskbar, etc on my windows 7 machine. I then have to restart windows explorer to get the desktop back, but the app still now says I have to update. Circular problem - please help.
Repeated updates http://helpx.adobe.com/creative-cloud/kb/updates-repeatedly-applied-cc.html
or
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html -
Where can I update the Creative Cloud desktop manager?
I go on https://creative.adobe.com/products/creative-cloud and it gives me a link that opens up the creative cloud widget, but doesn't do anything.
Is there an exe I can download from the adobe website that will update/reinstall this program?
I'm getting this error when updating apps: U44M1P7
I read up before, on other questions that the solution was to update the download manager.Still getting it. Here are logs
06/18/13 14:11:38:326 | [INFO] | | OOBE | DE | | | | 10644 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 14:11:38:326 | [INFO] | | OOBE | DE | | | | 10644 | Visit http://www.adobe.com/go/loganalyzer/ for more information
06/18/13 14:11:38:326 | [INFO] | | OOBE | DE | | | | 10644 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | START - Installer Session
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | RIBS version: 7.0.0.108
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | Win OS version: 6.2.0.0 64 bit Type: 1
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | ::START TIMER:: [Total Timer]
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | CHECK: Single instance running
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | CHECK : Credentials
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | Load Deployment File
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | deploymentFile option not given
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | CHECK : Another Native OS installer already running
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | Create Required Folders
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | Assuming install mode
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | Looking up install source path
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | Sync Media DB ...
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | ::START TIMER:: [Sync Media DB]
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | Pre check media db sync
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | End of Pre check media db sync. Exit code: 0
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | :: END TIMER :: [Sync Media DB] took 1103.18 milliseconds (1.10318 seconds) DTR = 551.132 KBPS (0.538214 MBPS)
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | Ready to initialize session to start with ...
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | ::START TIMER:: [CreatePayloadSession]
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | Updated source path: C:\Users\David Knag\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2\setup
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | Updating media info for: {81036849-4B6D-4CB8-8D47-31222F3540E3}
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | Ignoring original data since install source is local
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | Type: 0, Volume Order: 1, Media Name: AdobeCSXSExtensions4-mul
Path: C:\Users\David Knag\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2\setup\payloads\Adob eCSXSExtensions4-mul-110613134741\Install.db
06/18/13 14:11:38:327 | [INFO] | | OOBE | DE | | | | 10644 | -------------------- END - Updating Media Sources - END --------------------
06/18/13 14:11:38:331 | [INFO] | | OOBE | DE | | | | 10644 | Supported RIBS version range: [0.0.0.0,7.0.0.108]
06/18/13 14:11:38:331 | [INFO] | | OOBE | DE | | | | 10644 | ----------------- CreatePayloadSession: machine is x64 ---------------
06/18/13 14:11:38:782 | [INFO] | | OOBE | DE | | | | 10644 | ______ Verify Dependency Subscribers ______
06/18/13 14:11:38:782 | [INFO] | | OOBE | DE | | | | 10644 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
06/18/13 14:11:38:782 | [INFO] | | OOBE | DE | | | | 10644 | Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: 0 (0,0)
06/18/13 14:11:38:783 | [INFO] | | OOBE | DE | | | | 10644 | END Operation order for all session payloads: mediaGroup (requires,satisfies)
06/18/13 14:11:38:784 | [INFO] | | OOBE | DE | | | | 10644 | Patch Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3} can be applied to product Adobe CSXS Extensions 4 4.0.0.0 {2696829E-809E-4CCE-871F-AD92F85A9A66}
06/18/13 14:11:38:827 | [INFO] | | OOBE | DE | | | | 10644 | Ignoring deployment input for the INSTALLDIR: marked as fixed
06/18/13 14:11:38:827 | [INFO] | | OOBE | DE | | | | 10644 | Setting property "installSourcePath" to: C:\Users\David Knag\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2\setup
06/18/13 14:11:38:827 | [INFO] | | OOBE | DE | | | | 10644 | Setting property "mode" to: silent
06/18/13 14:11:38:827 | [INFO] | | OOBE | DE | | | | 10644 | Setting property "updateManifestPath" to: C:\Users\David Knag\AppData\Local\Adobe\AAMUpdater\1.0\Data\AdobeCSXSExtensions4-4\4.0.2\4.0.2.xml
06/18/13 14:11:38:827 | [INFO] | | OOBE | DE | | | | 10644 | Setting property "workflow" to: updater
06/18/13 14:11:38:827 | [INFO] | | OOBE | DE | | | | 10644 | Overwrite property "extensionsOnly" to: 1
06/18/13 14:11:38:827 | [INFO] | | OOBE | DE | | | | 10644 | Overwrite property "mode" to: silent
06/18/13 14:11:38:827 | [INFO] | | OOBE | DE | | | | 10644 | Overwrite property "patchesOnly" to: 1
06/18/13 14:11:38:828 | [INFO] | | OOBE | DE | | | | 10644 | Overwrite property "updateManifestPath" to: C:\Users\David Knag\AppData\Local\Adobe\AAMUpdater\1.0\Data\AdobeCSXSExtensions4-4\4.0.2\4.0.2.xml
06/18/13 14:11:38:828 | [INFO] | | OOBE | DE | | | | 10644 | Overwrite property "workflow" to: updater
06/18/13 14:11:38:828 | [INFO] | | OOBE | DE | | | | 10644 | Found payload actions:
06/18/13 14:11:38:828 | [INFO] | | OOBE | DE | | | | 10644 | Deciding what installer mode to use...
06/18/13 14:11:38:844 | [INFO] | | OOBE | DE | | | | 10644 | BEGIN Setting requested payload actions
06/18/13 14:11:38:845 | [INFO] | | OOBE | DE | | | | 10644 | Value returned on lookup of payload: Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3} is: false
06/18/13 14:11:38:845 | [INFO] | | OOBE | DE | | | | 10644 | Action string for Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3} is install
06/18/13 14:11:38:846 | [INFO] | | OOBE | DE | | | | 10644 | END Setting requested payload actions
06/18/13 14:11:39:752 | [INFO] | | OOBE | DE | | | | 10644 | Collected advanced path check information for INSTALLDIR
06/18/13 14:11:39:752 | [INFO] | | OOBE | DE | | | | 10644 | INSTALLDIR is a well-formed path
06/18/13 14:11:39:752 | [INFO] | | OOBE | DE | | | | 10644 | INSTALLDIR is not the root path
06/18/13 14:11:39:753 | [INFO] | | OOBE | DE | | | | 10644 | INSTALLDIR is on a local volume
06/18/13 14:11:39:753 | [INFO] | | OOBE | DE | | | | 10644 | INSTALLDIR is on a writable volume
06/18/13 14:11:39:753 | [INFO] | | OOBE | DE | | | | 10644 | INSTALLDIR is not on a case sensitive volume
06/18/13 14:11:39:753 | [INFO] | | OOBE | DE | | | | 10644 | INSTALLDIR passed path basic path validation: C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\
06/18/13 14:11:41:605 | [INFO] | | OOBE | DE | | | | 10644 | ::START TIMER:: [System check :{81036849-4B6D-4CB8-8D47-31222F3540E3}]
06/18/13 14:11:41:697 | [INFO] | | OOBE | DE | | | | 10644 | In InstallPreSystemCheckProc
06/18/13 14:11:41:697 | [INFO] | | OOBE | DE | | | | 10644 | Custom action return code: 0
06/18/13 14:11:41:697 | [INFO] | | OOBE | DE | | | | 10644 | :: END TIMER :: [System check :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 91.3976 milliseconds (0.0913976 seconds) DTR = 12954.4 KBPS (12.6508 MBPS)
06/18/13 14:11:41:697 | [INFO] | | OOBE | DE | | | | 10644 | BEGIN InstallOperationsQueue Unordered operations
06/18/13 14:11:41:697 | [INFO] | | OOBE | DE | | | | 10644 | Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: with operation install
06/18/13 14:11:41:697 | [INFO] | | OOBE | DE | | | | 10644 | END InstallOperationsQueue Unordered operations
06/18/13 14:11:41:697 | [INFO] | | OOBE | DE | | | | 10644 | BEGIN InstallOperationsQueue Ordered operations
06/18/13 14:11:41:697 | [INFO] | | OOBE | DE | | | | 10644 | Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: with operation install
06/18/13 14:11:41:697 | [INFO] | | OOBE | DE | | | | 10644 | END InstallOperationsQueue Ordered operations
06/18/13 14:11:41:775 | [INFO] | | OOBE | DE | | | | 10644 | Payloads passed preflight validation.
06/18/13 14:11:41:775 | [INFO] | | OOBE | DE | | | | 10644 | Call PreSession Custom Hook
06/18/13 14:11:41:776 | [INFO] | | OOBE | DE | | | | 10644 | ::START TIMER:: [Pre session :{81036849-4B6D-4CB8-8D47-31222F3540E3}]
06/18/13 14:11:41:776 | [INFO] | | OOBE | DE | | | | 10644 | In InstallSessionOpenProc
06/18/13 14:11:41:776 | [INFO] | | OOBE | DE | | | | 10644 | Custom action return code: 0
06/18/13 14:11:41:776 | [INFO] | | OOBE | DE | | | | 10644 | :: END TIMER :: [Pre session :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 0.652384 milliseconds (0.000652384 seconds)
06/18/13 14:11:41:776 | [INFO] | | OOBE | DE | | | | 10644 | BEGIN InstallOperationsQueue Unordered operations
06/18/13 14:11:41:776 | [INFO] | | OOBE | DE | | | | 10644 | Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: with operation install
06/18/13 14:11:41:776 | [INFO] | | OOBE | DE | | | | 10644 | END InstallOperationsQueue Unordered operations
06/18/13 14:11:41:776 | [INFO] | | OOBE | DE | | | | 10644 | BEGIN InstallOperationsQueue Ordered operations
06/18/13 14:11:41:776 | [INFO] | | OOBE | DE | | | | 10644 | Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: with operation install
06/18/13 14:11:41:776 | [INFO] | | OOBE | DE | | | | 10644 | END InstallOperationsQueue Ordered operations
06/18/13 14:11:41:785 | [INFO] | | OOBE | DE | | | | 10644 | Calling the custom action code for pre-install for payload Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}
06/18/13 14:11:41:785 | [INFO] | | OOBE | DE | | | | 10644 | ::START TIMER:: [Pre payload :{81036849-4B6D-4CB8-8D47-31222F3540E3}]
06/18/13 14:11:41:785 | [INFO] | | OOBE | DE | | | | 10644 | In PrePayloadInstallProc
06/18/13 14:11:46:788 | [INFO] | | OOBE | DE | | | | 10644 | Custom action return code: 0
06/18/13 14:11:46:788 | [INFO] | | OOBE | DE | | | | 10644 | :: END TIMER :: [Pre payload :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 5003.5 milliseconds (5.0035 seconds) DTR = 500.45 KBPS (0.48872 MBPS)
06/18/13 14:11:46:788 | [INFO] | | OOBE | DE | | | | 10644 | ::START TIMER:: [Payload Operation :{81036849-4B6D-4CB8-8D47-31222F3540E3}]
06/18/13 14:11:46:792 | [INFO] | | OOBE | DE | | | | 8896 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 14:11:46:792 | [INFO] | | OOBE | DE | | | | 8896 | Installer Operation: PayloadInstaller
06/18/13 14:11:46:792 | [INFO] | | OOBE | DE | | | | 8896 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 14:11:46:792 | [INFO] | | OOBE | DE | | | | 8896 | Request to install payload
06/18/13 14:11:46:803 | [INFO] | | OOBE | DE | | | | 8896 | Payload Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
06/18/13 14:11:46:945 | [INFO] | | OOBE | DE | | | | 8896 | Extracting assets complete. Number assets: 2
06/18/13 14:11:46:945 | [INFO] | | OOBE | DE | | | | 8896 | CustomizedPatch property not found in database
06/18/13 14:11:46:945 | [INFO] | | OOBE | DE | | | | 8896 | Beginning installation for payload at C:\Users\David Knag\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2\setup\payloads\Adob eCSXSExtensions4-mul-110613134741\Install.db
06/18/13 14:11:47:088 | [ERROR] | | OOBE | DE | | | | 8896 | DF022: File corruption detected. Re-install the product & then apply the patch again. (Pre checksum mismatch for file "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\locale\ja_JP\messages.properties" )(Seq 26)
06/18/13 14:11:47:088 | [WARN] | | OOBE | DE | | | | 8896 | DW063: Command ARKPatchCommand failed.(Seq 26)
06/18/13 14:11:47:088 | [INFO] | | OOBE | DE | | | | 8896 | Completing installation for payload at C:\Users\David Knag\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2\setup\payloads\Adob eCSXSExtensions4-mul-110613134741\Install.db
06/18/13 14:11:47:194 | [INFO] | | OOBE | DE | | | | 10644 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 14:11:47:194 | [INFO] | | OOBE | DE | | | | 10644 | :: END TIMER :: [Payload Operation :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 404.807 milliseconds (0.404807 seconds) DTR = 1264.8 KBPS (1.23516 MBPS)
06/18/13 14:11:47:196 | [INFO] | | OOBE | DE | | | | 10644 | User specified overrideFile:
06/18/13 14:11:47:199 | [INFO] | | OOBE | DE | | | | 10644 | The csu inventory was not updated for payload Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}, value of local var is -1
06/18/13 14:11:47:199 | [INFO] | | OOBE | DE | | | | 10644 | Calling the ROLLBACK custom action code for pre-install for payload Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}
06/18/13 14:11:47:199 | [INFO] | | OOBE | DE | | | | 10644 | ::START TIMER:: [Pre payload :{81036849-4B6D-4CB8-8D47-31222F3540E3}]
06/18/13 14:11:47:199 | [INFO] | | OOBE | DE | | | | 10644 | In PrePayloadInstallProc
06/18/13 14:11:52:202 | [INFO] | | OOBE | DE | | | | 10644 | Custom action return code: 0
06/18/13 14:11:52:202 | [INFO] | | OOBE | DE | | | | 10644 | :: END TIMER :: [Pre payload :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 5003.65 milliseconds (5.00365 seconds) DTR = 920.928 KBPS (0.899344 MBPS)
06/18/13 14:11:52:230 | [INFO] | | OOBE | DE | | | | 10644 | No operation. We're done:
06/18/13 14:11:54:234 | [INFO] | | OOBE | DE | | | | 10644 | Total components installed: 0
06/18/13 14:11:54:234 | [INFO] | | OOBE | DE | | | | 10644 | Total components repaired: 0
06/18/13 14:11:54:234 | [INFO] | | OOBE | DE | | | | 10644 | Total components removed: 0
06/18/13 14:11:54:234 | [WARN] | | OOBE | DE | | | | 10644 | DW050: The following payload errors were found during install:
06/18/13 14:11:54:234 | [WARN] | | OOBE | DE | | | | 10644 | DW050: - Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul: Install failed
06/18/13 14:11:54:234 | [INFO] | | OOBE | DE | | | | 10644 | >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
06/18/13 14:11:54:234 | [INFO] | | OOBE | DE | | | | 10644 | Restarting your computer is recommended:
06/18/13 14:11:54:234 | [INFO] | | OOBE | DE | | | | 10644 | In order to complete the installation, please restart the computer
06/18/13 14:11:54:234 | [INFO] | | OOBE | DE | | | | 10644 | >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
06/18/13 14:11:54:234 | [INFO] | | OOBE | DE | | | | 10644 | Call PostSession Custom Hook
06/18/13 14:11:54:235 | [INFO] | | OOBE | DE | | | | 10644 | ::START TIMER:: [Post session :{81036849-4B6D-4CB8-8D47-31222F3540E3}]
06/18/13 14:11:54:235 | [INFO] | | OOBE | DE | | | | 10644 | In InstallSessionCloseProc
06/18/13 14:11:54:235 | [INFO] | | OOBE | DE | | | | 10644 | Custom action return code: 0
06/18/13 14:11:54:235 | [INFO] | | OOBE | DE | | | | 10644 | :: END TIMER :: [Post session :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 0.680943 milliseconds (0.000680943 seconds) DTR = 23496.8 KBPS (22.9461 MBPS)
06/18/13 14:11:54:235 | [INFO] | | OOBE | DE | | | | 10644 | :: END TIMER :: [Total Timer] took 17021.8 milliseconds (17.0218 seconds) DTR = 183.999 KBPS (0.179687 MBPS)
06/18/13 14:11:55:237 | [INFO] | | OOBE | DE | | | | 10644 | -------------------------------------- Summary --------------------------------------
06/18/13 14:11:55:237 | [INFO] | | OOBE | DE | | | | 10644 | - 0 fatal error(s), 1 error(s)
06/18/13 14:11:55:237 | [INFO] | | OOBE | DE | | | | 10644 | Win OS version: 6.2.0.0 64 bit Type: 1
06/18/13 14:11:55:237 | [INFO] | | OOBE | DE | | | | 10644 |
06/18/13 14:11:55:237 | [INFO] | | OOBE | DE | | | | 10644 | ----------- Payload: Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3} -----------
06/18/13 14:11:55:237 | [INFO] | | OOBE | DE | | | | 10644 | ERROR: DF022: File corruption detected. Re-install the product & then apply the patch again. (Pre checksum mismatch for file "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\locale\ja_JP\messages.properties" )(Seq 26)
06/18/13 14:11:55:237 | [INFO] | | OOBE | DE | | | | 10644 |
06/18/13 14:11:55:237 | [INFO] | | OOBE | DE | | | | 10644 | Please search the above error string(s) to find when the error occurred.
06/18/13 14:11:55:237 | [INFO] | | OOBE | DE | | | | 10644 | These errors resulted in installer Exit Code mentioned below.
06/18/13 14:11:55:237 | [INFO] | | OOBE | DE | | | | 10644 | -------------------------------------------------------------------------------------
06/18/13 14:11:55:237 | [INFO] | | OOBE | DE | | | | 10644 |
06/18/13 14:11:55:237 | [INFO] | | OOBE | DE | | | | 10644 | Exit Code: 7 - Unable to complete Silent workflow.
06/18/13 14:11:55:237 | [INFO] | | OOBE | DE | | | | 10644 | Please see specific errors for troubleshooting. For example, ERROR: DF022 ...
06/18/13 14:11:55:237 | [INFO] | | OOBE | DE | | | | 10644 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 14:11:55:237 | [INFO] | | OOBE | DE | | | | 10644 | END - Installer Session
06/18/13 14:11:55:237 | [INFO] | | OOBE | DE | | | | 10644 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 14:29:20:925 | [INFO] | | OOBE | DE | | | | 10148 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 14:29:20:925 | [INFO] | | OOBE | DE | | | | 10148 | Visit http://www.adobe.com/go/loganalyzer/ for more information
06/18/13 14:29:20:925 | [INFO] | | OOBE | DE | | | | 10148 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 14:29:20:925 | [INFO] | | OOBE | DE | | | | 10148 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 14:29:20:925 | [INFO] | | OOBE | DE | | | | 10148 | START - Installer Session
06/18/13 14:29:20:925 | [INFO] | | OOBE | DE | | | | 10148 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 14:29:20:925 | [INFO] | | OOBE | DE | | | | 10148 | RIBS version: 7.0.0.108
06/18/13 14:29:20:925 | [INFO] | | OOBE | DE | | | | 10148 | Win OS version: 6.2.0.0 64 bit Type: 1
06/18/13 14:29:20:925 | [INFO] | | OOBE | DE | | | | 10148 | ::START TIMER:: [Total Timer]
06/18/13 14:29:20:925 | [INFO] | | OOBE | DE | | | | 10148 | CHECK: Single instance running
06/18/13 14:29:20:925 | [INFO] | | OOBE | DE | | | | 10148 | CHECK : Credentials
06/18/13 14:29:20:925 | [INFO] | | OOBE | DE | | | | 10148 | Load Deployment File
06/18/13 14:29:20:925 | [INFO] | | OOBE | DE | | | | 10148 | deploymentFile option not given
06/18/13 14:29:20:925 | [INFO] | | OOBE | DE | | | | 10148 | CHECK : Another Native OS installer already running
06/18/13 14:29:20:925 | [INFO] | | OOBE | DE | | | | 10148 | Create Required Folders
06/18/13 14:29:20:925 | [INFO] | | OOBE | DE | | | | 10148 | Assuming install mode
06/18/13 14:29:20:925 | [INFO] | | OOBE | DE | | | | 10148 | Looking up install source path
06/18/13 14:29:20:925 | [INFO] | | OOBE | DE | | | | 10148 | Sync Media DB ...
06/18/13 14:29:20:925 | [INFO] | | OOBE | DE | | | | 10148 | ::START TIMER:: [Sync Media DB]
06/18/13 14:29:20:925 | [INFO] | | OOBE | DE | | | | 10148 | Pre check media db sync
06/18/13 14:29:20:925 | [INFO] | | OOBE | DE | | | | 10148 | End of Pre check media db sync. Exit code: 0
06/18/13 14:29:20:926 | [INFO] | | OOBE | DE | | | | 10148 | :: END TIMER :: [Sync Media DB] took 736.018 milliseconds (0.736018 seconds)
06/18/13 14:29:20:926 | [INFO] | | OOBE | DE | | | | 10148 | Ready to initialize session to start with ...
06/18/13 14:29:20:926 | [INFO] | | OOBE | DE | | | | 10148 | ::START TIMER:: [CreatePayloadSession]
06/18/13 14:29:20:926 | [INFO] | | OOBE | DE | | | | 10148 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
06/18/13 14:29:20:926 | [INFO] | | OOBE | DE | | | | 10148 | Updated source path: C:\Users\David Knag\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2\setup
06/18/13 14:29:20:926 | [INFO] | | OOBE | DE | | | | 10148 | Updating media info for: {81036849-4B6D-4CB8-8D47-31222F3540E3}
06/18/13 14:29:20:926 | [INFO] | | OOBE | DE | | | | 10148 | Ignoring original data since install source is local
06/18/13 14:29:20:926 | [INFO] | | OOBE | DE | | | | 10148 | Type: 0, Volume Order: 1, Media Name: AdobeCSXSExtensions4-mul
Path: C:\Users\David Knag\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2\setup\payloads\Adob eCSXSExtensions4-mul-110613134741\Install.db
06/18/13 14:29:20:926 | [INFO] | | OOBE | DE | | | | 10148 | -------------------- END - Updating Media Sources - END --------------------
06/18/13 14:29:20:929 | [INFO] | | OOBE | DE | | | | 10148 | Supported RIBS version range: [0.0.0.0,7.0.0.108]
06/18/13 14:29:20:929 | [INFO] | | OOBE | DE | | | | 10148 | ----------------- CreatePayloadSession: machine is x64 ---------------
06/18/13 14:29:21:372 | [INFO] | | OOBE | DE | | | | 10148 | ______ Verify Dependency Subscribers ______
06/18/13 14:29:21:372 | [INFO] | | OOBE | DE | | | | 10148 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
06/18/13 14:29:21:372 | [INFO] | | OOBE | DE | | | | 10148 | Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: 0 (0,0)
06/18/13 14:29:21:372 | [INFO] | | OOBE | DE | | | | 10148 | END Operation order for all session payloads: mediaGroup (requires,satisfies)
06/18/13 14:29:21:373 | [INFO] | | OOBE | DE | | | | 10148 | Patch Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3} can be applied to product Adobe CSXS Extensions 4 4.0.0.0 {2696829E-809E-4CCE-871F-AD92F85A9A66}
06/18/13 14:29:21:414 | [INFO] | | OOBE | DE | | | | 10148 | Ignoring deployment input for the INSTALLDIR: marked as fixed
06/18/13 14:29:21:414 | [INFO] | | OOBE | DE | | | | 10148 | Setting property "installSourcePath" to: C:\Users\David Knag\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2\setup
06/18/13 14:29:21:414 | [INFO] | | OOBE | DE | | | | 10148 | Setting property "mode" to: silent
06/18/13 14:29:21:414 | [INFO] | | OOBE | DE | | | | 10148 | Setting property "updateManifestPath" to: C:\Users\David Knag\AppData\Local\Adobe\AAMUpdater\1.0\Data\AdobeCSXSExtensions4-4\4.0.2\4.0.2.xml
06/18/13 14:29:21:414 | [INFO] | | OOBE | DE | | | | 10148 | Setting property "workflow" to: updater
06/18/13 14:29:21:414 | [INFO] | | OOBE | DE | | | | 10148 | Overwrite property "extensionsOnly" to: 1
06/18/13 14:29:21:414 | [INFO] | | OOBE | DE | | | | 10148 | Overwrite property "mode" to: silent
06/18/13 14:29:21:414 | [INFO] | | OOBE | DE | | | | 10148 | Overwrite property "patchesOnly" to: 1
06/18/13 14:29:21:414 | [INFO] | | OOBE | DE | | | | 10148 | Overwrite property "updateManifestPath" to: C:\Users\David Knag\AppData\Local\Adobe\AAMUpdater\1.0\Data\AdobeCSXSExtensions4-4\4.0.2\4.0.2.xml
06/18/13 14:29:21:414 | [INFO] | | OOBE | DE | | | | 10148 | Overwrite property "workflow" to: updater
06/18/13 14:29:21:414 | [INFO] | | OOBE | DE | | | | 10148 | Found payload actions:
06/18/13 14:29:21:414 | [INFO] | | OOBE | DE | | | | 10148 | Deciding what installer mode to use...
06/18/13 14:29:21:429 | [INFO] | | OOBE | DE | | | | 10148 | BEGIN Setting requested payload actions
06/18/13 14:29:21:430 | [INFO] | | OOBE | DE | | | | 10148 | Value returned on lookup of payload: Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3} is: false
06/18/13 14:29:21:430 | [INFO] | | OOBE | DE | | | | 10148 | Action string for Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3} is install
06/18/13 14:29:21:431 | [INFO] | | OOBE | DE | | | | 10148 | END Setting requested payload actions
06/18/13 14:29:21:618 | [INFO] | | OOBE | DE | | | | 10148 | Collected advanced path check information for INSTALLDIR
06/18/13 14:29:21:618 | [INFO] | | OOBE | DE | | | | 10148 | INSTALLDIR is a well-formed path
06/18/13 14:29:21:618 | [INFO] | | OOBE | DE | | | | 10148 | INSTALLDIR is not the root path
06/18/13 14:29:21:618 | [INFO] | | OOBE | DE | | | | 10148 | INSTALLDIR is on a local volume
06/18/13 14:29:21:618 | [INFO] | | OOBE | DE | | | | 10148 | INSTALLDIR is on a writable volume
06/18/13 14:29:21:618 | [INFO] | | OOBE | DE | | | | 10148 | INSTALLDIR is not on a case sensitive volume
06/18/13 14:29:21:618 | [INFO] | | OOBE | DE | | | | 10148 | INSTALLDIR passed path basic path validation: C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\
06/18/13 14:29:23:205 | [INFO] | | OOBE | DE | | | | 10148 | ::START TIMER:: [System check :{81036849-4B6D-4CB8-8D47-31222F3540E3}]
06/18/13 14:29:23:207 | [INFO] | | OOBE | DE | | | | 10148 | In InstallPreSystemCheckProc
06/18/13 14:29:23:207 | [INFO] | | OOBE | DE | | | | 10148 | Custom action return code: 0
06/18/13 14:29:23:207 | [INFO] | | OOBE | DE | | | | 10148 | :: END TIMER :: [System check :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 2.10307 milliseconds (0.00210307 seconds)
06/18/13 14:29:23:207 | [INFO] | | OOBE | DE | | | | 10148 | BEGIN InstallOperationsQueue Unordered operations
06/18/13 14:29:23:207 | [INFO] | | OOBE | DE | | | | 10148 | Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: with operation install
06/18/13 14:29:23:207 | [INFO] | | OOBE | DE | | | | 10148 | END InstallOperationsQueue Unordered operations
06/18/13 14:29:23:207 | [INFO] | | OOBE | DE | | | | 10148 | BEGIN InstallOperationsQueue Ordered operations
06/18/13 14:29:23:207 | [INFO] | | OOBE | DE | | | | 10148 | Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: with operation install
06/18/13 14:29:23:207 | [INFO] | | OOBE | DE | | | | 10148 | END InstallOperationsQueue Ordered operations
06/18/13 14:29:23:398 | [INFO] | | OOBE | DE | | | | 10148 | Payloads passed preflight validation.
06/18/13 14:29:23:398 | [INFO] | | OOBE | DE | | | | 10148 | Call PreSession Custom Hook
06/18/13 14:29:23:398 | [INFO] | | OOBE | DE | | | | 10148 | ::START TIMER:: [Pre session :{81036849-4B6D-4CB8-8D47-31222F3540E3}]
06/18/13 14:29:23:398 | [INFO] | | OOBE | DE | | | | 10148 | In InstallSessionOpenProc
06/18/13 14:29:23:398 | [INFO] | | OOBE | DE | | | | 10148 | Custom action return code: 0
06/18/13 14:29:23:399 | [INFO] | | OOBE | DE | | | | 10148 | :: END TIMER :: [Pre session :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 0.659524 milliseconds (0.000659524 seconds)
06/18/13 14:29:23:399 | [INFO] | | OOBE | DE | | | | 10148 | BEGIN InstallOperationsQueue Unordered operations
06/18/13 14:29:23:399 | [INFO] | | OOBE | DE | | | | 10148 | Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: with operation install
06/18/13 14:29:23:399 | [INFO] | | OOBE | DE | | | | 10148 | END InstallOperationsQueue Unordered operations
06/18/13 14:29:23:399 | [INFO] | | OOBE | DE | | | | 10148 | BEGIN InstallOperationsQueue Ordered operations
06/18/13 14:29:23:399 | [INFO] | | OOBE | DE | | | | 10148 | Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: with operation install
06/18/13 14:29:23:399 | [INFO] | | OOBE | DE | | | | 10148 | END InstallOperationsQueue Ordered operations
06/18/13 14:29:23:406 | [INFO] | | OOBE | DE | | | | 10148 | Calling the custom action code for pre-install for payload Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}
06/18/13 14:29:23:407 | [INFO] | | OOBE | DE | | | | 10148 | ::START TIMER:: [Pre payload :{81036849-4B6D-4CB8-8D47-31222F3540E3}]
06/18/13 14:29:23:407 | [INFO] | | OOBE | DE | | | | 10148 | In PrePayloadInstallProc
06/18/13 14:29:28:411 | [INFO] | | OOBE | DE | | | | 10148 | Custom action return code: 0
06/18/13 14:29:28:411 | [INFO] | | OOBE | DE | | | | 10148 | :: END TIMER :: [Pre payload :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 5003.74 milliseconds (5.00374 seconds)
06/18/13 14:29:28:411 | [INFO] | | OOBE | DE | | | | 10148 | ::START TIMER:: [Payload Operation :{81036849-4B6D-4CB8-8D47-31222F3540E3}]
06/18/13 14:29:28:415 | [INFO] | | OOBE | DE | | | | 4792 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 14:29:28:415 | [INFO] | | OOBE | DE | | | | 4792 | Installer Operation: PayloadInstaller
06/18/13 14:29:28:415 | [INFO] | | OOBE | DE | | | | 4792 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 14:29:28:415 | [INFO] | | OOBE | DE | | | | 4792 | Request to install payload
06/18/13 14:29:28:426 | [INFO] | | OOBE | DE | | | | 4792 | Payload Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
06/18/13 14:29:28:585 | [INFO] | | OOBE | DE | | | | 4792 | Extracting assets complete. Number assets: 2
06/18/13 14:29:28:585 | [INFO] | | OOBE | DE | | | | 4792 | CustomizedPatch property not found in database
06/18/13 14:29:28:585 | [INFO] | | OOBE | DE | | | | 4792 | Beginning installation for payload at C:\Users\David Knag\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2\setup\payloads\Adob eCSXSExtensions4-mul-110613134741\Install.db
06/18/13 14:29:28:683 | [ERROR] | | OOBE | DE | | | | 4792 | DF022: File corruption detected. Re-install the product & then apply the patch again. (Pre checksum mismatch for file "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\locale\ja_JP\messages.properties" )(Seq 26)
06/18/13 14:29:28:683 | [WARN] | | OOBE | DE | | | | 4792 | DW063: Command ARKPatchCommand failed.(Seq 26)
06/18/13 14:29:28:684 | [INFO] | | OOBE | DE | | | | 4792 | Completing installation for payload at C:\Users\David Knag\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2\setup\payloads\Adob eCSXSExtensions4-mul-110613134741\Install.db
06/18/13 14:29:28:818 | [INFO] | | OOBE | DE | | | | 10148 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 14:29:28:818 | [INFO] | | OOBE | DE | | | | 10148 | :: END TIMER :: [Payload Operation :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 406.593 milliseconds (0.406593 seconds) DTR = 1259.25 KBPS (1.22973 MBPS)
06/18/13 14:29:28:820 | [INFO] | | OOBE | DE | | | | 10148 | User specified overrideFile:
06/18/13 14:29:28:823 | [INFO] | | OOBE | DE | | | | 10148 | The csu inventory was not updated for payload Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}, value of local var is -1
06/18/13 14:29:28:823 | [INFO] | | OOBE | DE | | | | 10148 | Calling the ROLLBACK custom action code for pre-install for payload Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}
06/18/13 14:29:28:823 | [INFO] | | OOBE | DE | | | | 10148 | ::START TIMER:: [Pre payload :{81036849-4B6D-4CB8-8D47-31222F3540E3}]
06/18/13 14:29:28:824 | [INFO] | | OOBE | DE | | | | 10148 | In PrePayloadInstallProc
06/18/13 14:29:33:826 | [INFO] | | OOBE | DE | | | | 10148 | Custom action return code: 0
06/18/13 14:29:33:827 | [INFO] | | OOBE | DE | | | | 10148 | :: END TIMER :: [Pre payload :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 5003.1 milliseconds (5.0031 seconds)
06/18/13 14:29:33:829 | [INFO] | | OOBE | DE | | | | 10148 | No operation. We're done:
06/18/13 14:29:35:833 | [INFO] | | OOBE | DE | | | | 10148 | Total components installed: 0
06/18/13 14:29:35:833 | [INFO] | | OOBE | DE | | | | 10148 | Total components repaired: 0
06/18/13 14:29:35:833 | [INFO] | | OOBE | DE | | | | 10148 | Total components removed: 0
06/18/13 14:29:35:833 | [WARN] | | OOBE | DE | | | | 10148 | DW050: The following payload errors were found during install:
06/18/13 14:29:35:833 | [WARN] | | OOBE | DE | | | | 10148 | DW050: - Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul: Install failed
06/18/13 14:29:35:833 | [INFO] | | OOBE | DE | | | | 10148 | >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
06/18/13 14:29:35:833 | [INFO] | | OOBE | DE | | | | 10148 | Restarting your computer is recommended:
06/18/13 14:29:35:833 | [INFO] | | OOBE | DE | | | | 10148 | In order to complete the installation, please restart the computer
06/18/13 14:29:35:833 | [INFO] | | OOBE | DE | | | | 10148 | >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
06/18/13 14:29:35:833 | [INFO] | | OOBE | DE | | | | 10148 | Call PostSession Custom Hook
06/18/13 14:29:35:834 | [INFO] | | OOBE | DE | | | | 10148 | ::START TIMER:: [Post session :{81036849-4B6D-4CB8-8D47-31222F3540E3}]
06/18/13 14:29:35:834 | [INFO] | | OOBE | DE | | | | 10148 | In InstallSessionCloseProc
06/18/13 14:29:35:834 | [INFO] | | OOBE | DE | | | | 10148 | Custom action return code: 0
06/18/13 14:29:35:834 | [INFO] | | OOBE | DE | | | | 10148 | :: END TIMER :: [Post session :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 0.719319 milliseconds (0.000719319 seconds) DTR = 22243.3 KBPS (21.7219 MBPS)
06/18/13 14:29:35:834 | [INFO] | | OOBE | DE | | | | 10148 | :: END TIMER :: [Total Timer] took 15654.8 milliseconds (15.6548 seconds) DTR = 34.7496 KBPS (0.0339352 MBPS)
06/18/13 14:29:36:835 | [INFO] | | OOBE | DE | | | | 10148 | -------------------------------------- Summary --------------------------------------
06/18/13 14:29:36:835 | [INFO] | | OOBE | DE | | | | 10148 | - 0 fatal error(s), 1 error(s)
06/18/13 14:29:36:835 | [INFO] | | OOBE | DE | | | | 10148 | Win OS version: 6.2.0.0 64 bit Type: 1
06/18/13 14:29:36:835 | [INFO] | | OOBE | DE | | | | 10148 |
06/18/13 14:29:36:835 | [INFO] | | OOBE | DE | | | | 10148 | ----------- Payload: Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3} -----------
06/18/13 14:29:36:835 | [INFO] | | OOBE | DE | | | | 10148 | ERROR: DF022: File corruption detected. Re-install the product & then apply the patch again. (Pre checksum mismatch for file "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\locale\ja_JP\messages.properties" )(Seq 26)
06/18/13 14:29:36:835 | [INFO] | | OOBE | DE | | | | 10148 |
06/18/13 14:29:36:835 | [INFO] | | OOBE | DE | | | | 10148 | Please search the above error string(s) to find when the error occurred.
06/18/13 14:29:36:835 | [INFO] | | OOBE | DE | | | | 10148 | These errors resulted in installer Exit Code mentioned below.
06/18/13 14:29:36:835 | [INFO] | | OOBE | DE | | | | 10148 | -------------------------------------------------------------------------------------
06/18/13 14:29:36:835 | [INFO] | | OOBE | DE | | | | 10148 |
06/18/13 14:29:36:835 | [INFO] | | OOBE | DE | | | | 10148 | Exit Code: 7 - Unable to complete Silent workflow.
06/18/13 14:29:36:835 | [INFO] | | OOBE | DE | | | | 10148 | Please see specific errors for troubleshooting. For example, ERROR: DF022 ...
06/18/13 14:29:36:835 | [INFO] | | OOBE | DE | | | | 10148 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 14:29:36:835 | [INFO] | | OOBE | DE | | | | 10148 | END - Installer Session
06/18/13 14:29:36:835 | [INFO] | | OOBE | DE | | | | 10148 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 14:29:53:705 | [INFO] | | OOBE | DE | | | | 8112 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 14:29:53:705 | [INFO] | | OOBE | DE | | | | 8112 | Visit http://www.adobe.com/go/loganalyzer/ for more information
06/18/13 14:29:53:705 | [INFO] | | OOBE | DE | | | | 8112 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 14:29:53:705 | [INFO] | | OOBE | DE | | | | 8112 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 14:29:53:705 | [INFO] | | OOBE | DE | | | | 8112 | START - Installer Session
06/18/13 14:29:53:705 | [INFO] | | OOBE | DE | | | | 8112 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 14:29:53:705 | [INFO] | | OOBE | DE | | | | 8112 | RIBS version: 7.0.0.108
06/18/13 14:29:53:705 | [INFO] | | OOBE | DE | | | | 8112 | Win OS version: 6.2.0.0 64 bit Type: 1
06/18/13 14:29:53:705 | [INFO] | | OOBE | DE | | | | 8112 | ::START TIMER:: [Total Timer]
06/18/13 14:29:53:705 | [INFO] | | OOBE | DE | | | | 8112 | CHECK: Single instance running
06/18/13 14:29:53:705 | [INFO] | | OOBE | DE | | | | 8112 | CHECK : Credentials
06/18/13 14:29:53:705 | [INFO] | | OOBE | DE | | | | 8112 | Load Deployment File
06/18/13 14:29:53:705 | [INFO] | | OOBE | DE | | | | 8112 | deploymentFile option not given
06/18/13 14:29:53:705 | [INFO] | | OOBE | DE | | | | 8112 | CHECK : Another Native OS installer already running
06/18/13 14:29:53:705 | [INFO] | | OOBE | DE | | | | 8112 | Create Required Folders
06/18/13 14:29:53:705 | [INFO] | | OOBE | DE | | | | 8112 | Assuming install mode
06/18/13 14:29:53:706 | [INFO] | | OOBE | DE | | | | 8112 | Looking up install source path
06/18/13 14:29:53:706 | [INFO] | | OOBE | DE | | | | 8112 | Sync Media DB ...
06/18/13 14:29:53:706 | [INFO] | | OOBE | DE | | | | 8112 | ::START TIMER:: [Sync Media DB]
06/18/13 14:29:53:706 | [INFO] | | OOBE | DE | | | | 8112 | Pre check media db sync
06/18/13 14:29:53:706 | [INFO] | | OOBE | DE | | | | 8112 | End of Pre check media db sync. Exit code: 0
06/18/13 14:29:53:706 | [INFO] | | OOBE | DE | | | | 8112 | :: END TIMER :: [Sync Media DB] took 1467.28 milliseconds (1.46728 seconds)
06/18/13 14:29:53:706 | [INFO] | | OOBE | DE | | | | 8112 | Ready to initialize session to start with ...
06/18/13 14:29:53:706 | [INFO] | | OOBE | DE | | | | 8112 | ::START TIMER:: [CreatePayloadSession]
06/18/13 14:29:53:706 | [INFO] | | OOBE | DE | | | | 8112 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
06/18/13 14:29:53:706 | [INFO] | | OOBE | DE | | | | 8112 | Updated source path: C:\Users\David Knag\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2\setup
06/18/13 14:29:53:706 | [INFO] | | OOBE | DE | | | | 8112 | Updating media info for: {81036849-4B6D-4CB8-8D47-31222F3540E3}
06/18/13 14:29:53:706 | [INFO] | | OOBE | DE | | | | 8112 | Ignoring original data since install source is local
06/18/13 14:29:53:706 | [INFO] | | OOBE | DE | | | | 8112 | Type: 0, Volume Order: 1, Media Name: AdobeCSXSExtensions4-mul
Path: C:\Users\David Knag\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2\setup\payloads\Adob eCSXSExtensions4-mul-110613134741\Install.db
06/18/13 14:29:53:706 | [INFO] | | OOBE | DE | | | | 8112 | -------------------- END - Updating Media Sources - END --------------------
06/18/13 14:29:53:709 | [INFO] | | OOBE | DE | | | | 8112 | Supported RIBS version range: [0.0.0.0,7.0.0.108]
06/18/13 14:29:53:709 | [INFO] | | OOBE | DE | | | | 8112 | ----------------- CreatePayloadSession: machine is x64 ---------------
06/18/13 14:29:54:150 | [INFO] | | OOBE | DE | | | | 8112 | ______ Verify Dependency Subscribers ______
06/18/13 14:29:54:151 | [INFO] | | OOBE | DE | | | | 8112 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
06/18/13 14:29:54:151 | [INFO] | | OOBE | DE | | | | 8112 | Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: 0 (0,0)
06/18/13 14:29:54:151 | [INFO] | | OOBE | DE | | | | 8112 | END Operation order for all session payloads: mediaGroup (requires,satisfies)
06/18/13 14:29:54:152 | [INFO] | | OOBE | DE | | | | 8112 | Patch Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3} can be applied to product Adobe CSXS Extensions 4 4.0.0.0 {2696829E-809E-4CCE-871F-AD92F85A9A66}
06/18/13 14:29:54:193 | [INFO] | | OOBE | DE | | | | 8112 | Ignoring deployment input for the INSTALLDIR: marked as fixed
06/18/13 14:29:54:193 | [INFO] | | OOBE | DE | | | | 8112 | Setting property "installSourcePath" to: C:\Users\David Knag\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2\setup
06/18/13 14:29:54:193 | [INFO] | | OOBE | DE | | | | 8112 | Setting property "mode" to: silent
06/18/13 14:29:54:193 | [INFO] | | OOBE | DE | | | | 8112 | Setting property "updateManifestPath" to: C:\Users\David Knag\AppData\Local\Adobe\AAMUpdater\1.0\Data\AdobeCSXSExtensions4-4\4.0.2\4.0.2.xml
06/18/13 14:29:54:193 | [INFO] | | OOBE | DE | | | | 8112 | Setting property "workflow" to: updater
06/18/13 14:29:54:193 | [INFO] | | OOBE | DE | | | | 8112 | Overwrite property "extensionsOnly" to: 1
06/18/13 14:29:54:193 | [INFO] | | OOBE | DE | | | | 8112 | Overwrite property "mode" to: silent
06/18/13 14:29:54:193 | [INFO] | | OOBE | DE | | | | 8112 | Overwrite property "patchesOnly" to: 1
06/18/13 14:29:54:193 | [INFO] | | OOBE | DE | | | | 8112 | Overwrite property "updateManifestPath" to: C:\Users\David Knag\AppData\Local\Adobe\AAMUpdater\1.0\Data\AdobeCSXSExtensions4-4\4.0.2\4.0.2.xml
06/18/13 14:29:54:193 | [INFO] | | OOBE | DE | | | | 8112 | Overwrite property "workflow" to: updater
06/18/13 14:29:54:193 | [INFO] | | OOBE | DE | | | | 8112 | Found payload actions:
06/18/13 14:29:54:193 | [INFO] | | OOBE | DE | | | | 8112 | Deciding what installer mode to use...
06/18/13 14:29:54:208 | [INFO] | | OOBE | DE | | | | 8112 | BEGIN Setting requested payload actions
06/18/13 14:29:54:209 | [INFO] | | OOBE | DE | | | | 8112 | Value returned on lookup of payload: Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3} is: false
06/18/13 14:29:54:209 | [INFO] | | OOBE | DE | | | | 8112 | Action string for Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3} is install
06/18/13 14:29:54:209 | [INFO] | | OOBE | DE | | | | 8112 | END Setting requested payload actions
06/18/13 14:29:54:355 | [INFO] | | OOBE | DE | | | | 8112 | Collected advanced path check information for INSTALLDIR
06/18/13 14:29:54:355 | [INFO] | | OOBE | DE | | | | 8112 | INSTALLDIR is a well-formed path
06/18/13 14:29:54:355 | [INFO] | | OOBE | DE | | | | 8112 | INSTALLDIR is not the root path
06/18/13 14:29:54:355 | [INFO] | | OOBE | DE | | | | 8112 | INSTALLDIR is on a local volume
06/18/13 14:29:54:355 | [INFO] | | OOBE | DE | | | | 8112 | INSTALLDIR is on a writable volume
06/18/13 14:29:54:355 | [INFO] | | OOBE | DE | | | | 8112 | INSTALLDIR is not on a case sensitive volume
06/18/13 14:29:54:355 | [INFO] | | OOBE | DE | | | | 8112 | INSTALLDIR passed path basic path validation: C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\
06/18/13 14:29:56:090 | [INFO] | | OOBE | DE | | | | 8112 | ::START TIMER:: [System check :{81036849-4B6D-4CB8-8D47-31222F3540E3}]
06/18/13 14:29:56:629 | [INFO] | | OOBE | DE | | | | 8112 | In InstallPreSystemCheckProc
06/18/13 14:29:56:629 | [INFO] | | OOBE | DE | | | | 8112 | Custom action return code: 0
06/18/13 14:29:56:629 | [INFO] | | OOBE | DE | | | | 8112 | :: END TIMER :: [System check :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 539.895 milliseconds (0.539895 seconds) DTR = 133.359 KBPS (0.130234 MBPS)
06/18/13 14:29:56:629 | [INFO] | | OOBE | DE | | | | 8112 | BEGIN InstallOperationsQueue Unordered operations
06/18/13 14:29:56:629 | [INFO] | | OOBE | DE | | | | 8112 | Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: with operation install
06/18/13 14:29:56:629 | [INFO] | | OOBE | DE | | | | 8112 | END InstallOperationsQueue Unordered operations
06/18/13 14:29:56:629 | [INFO] | | OOBE | DE | | | | 8112 | BEGIN InstallOperationsQueue Ordered operations
06/18/13 14:29:56:629 | [INFO] | | OOBE | DE | | | | 8112 | Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: with operation install
06/18/13 14:29:56:629 | [INFO] | | OOBE | DE | | | | 8112 | END InstallOperationsQueue Ordered operations
06/18/13 14:29:56:922 | [INFO] | | OOBE | DE | | | | 8112 | Payloads passed preflight validation.
06/18/13 14:29:56:922 | [INFO] | | OOBE | DE | | | | 8112 | Call PreSession Custom Hook
06/18/13 14:29:56:922 | [INFO] | | OOBE | DE | | | | 8112 | ::START TIMER:: [Pre session :{81036849-4B6D-4CB8-8D47-31222F3540E3}]
06/18/13 14:29:56:922 | [INFO] | | OOBE | DE | | | | 8112 | In InstallSessionOpenProc
06/18/13 14:29:56:922 | [INFO] | | OOBE | DE | | | | 8112 | Custom action return code: 0
06/18/13 14:29:56:923 | [INFO] | | OOBE | DE | | | | 8112 | :: END TIMER :: [Pre session :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 0.589913 milliseconds (0.000589913 seconds)
06/18/13 14:29:56:923 | [INFO] | | OOBE | DE | | | | 8112 | BEGIN InstallOperationsQueue Unordered operations
06/18/13 14:29:56:923 | [INFO] | | OOBE | DE | | | | 8112 | Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: with operation install
06/18/13 14:29:56:923 | [INFO] | | OOBE | DE | | | | 8112 | END InstallOperationsQueue Unordered operations
06/18/13 14:29:56:923 | [INFO] | | OOBE | DE | | | | 8112 | BEGIN InstallOperationsQueue Ordered operations
06/18/13 14:29:56:923 | [INFO] | | OOBE | DE | | | | 8112 | Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: with operation install
06/18/13 14:29:56:923 | [INFO] | | OOBE | DE | | | | 8112 | END InstallOperationsQueue Ordered operations
06/18/13 14:29:56:930 | [INFO] | | OOBE | DE | | | | 8112 | Calling the custom action code for pre-install for payload Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}
06/18/13 14:29:56:931 | [INFO] | | OOBE | DE | | | | 8112 | ::START TIMER:: [Pre payload :{81036849-4B6D-4CB8-8D47-31222F3540E3}]
06/18/13 14:29:56:931 | [INFO] | | OOBE | DE | | | | 8112 | In PrePayloadInstallProc
06/18/13 14:30:01:933 | [INFO] | | OOBE | DE | | | | 8112 | Custom action return code: 0
06/18/13 14:30:01:934 | [INFO] | | OOBE | DE | | | | 8112 | :: END TIMER :: [Pre payload :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 5002.89 milliseconds (5.00289 seconds) DTR = 1657.44 KBPS (1.6186 MBPS)
06/18/13 14:30:01:934 | [INFO] | | OOBE | DE | | | | 8112 | ::START TIMER:: [Payload Operation :{81036849-4B6D-4CB8-8D47-31222F3540E3}]
06/18/13 14:30:01:938 | [INFO] | | OOBE | DE | | | | 4968 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 14:30:01:938 | [INFO] | | OOBE | DE | | | | 4968 | Installer Operation: PayloadInstaller
06/18/13 14:30:01:938 | [INFO] | | OOBE | DE | | | | 4968 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 14:30:01:938 | [INFO] | | OOBE | DE | | | | 4968 | Request to install payload
06/18/13 14:30:01:949 | [INFO] | | OOBE | DE | | | | 4968 | Payload Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
06/18/13 14:30:02:155 | [INFO] | | OOBE | DE | | | | 4968 | Extracting assets complete. Number assets: 2
06/18/13 14:30:02:155 | [INFO] | | OOBE | DE | | | | 4968 | CustomizedPatch property not found in database
06/18/13 14:30:02:155 | [INFO] | | OOBE | DE | | | | 4968 | Beginning installation for payload at C:\Users\David Knag\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2\setup\payloads\Adob eCSXSExtensions4-mul-110613134741\Install.db
06/18/13 14:30:02:314 | [ERROR] | | OOBE | DE | | | | 4968 | DF022: File corruption detected. Re-install the product & then apply the patch again. (Pre checksum mismatch for file "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\locale\ja_JP\messages.properties" )(Seq 26)
06/18/13 14:30:02:314 | [WARN] | | OOBE | DE | | | | 4968 | DW063: Command ARKPatchCommand failed.(Seq 26)
06/18/13 14:30:02:314 | [INFO] | | OOBE | DE | | | | 4968 | Completing installation for payload at C:\Users\David Knag\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2\setup\payloads\Adob eCSXSExtensions4-mul-110613134741\Install.db
06/18/13 14:30:02:640 | [INFO] | | OOBE | DE | | | | 8112 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 14:30:02:640 | [INFO] | | OOBE | DE | | | | 8112 | :: END TIMER :: [Payload Operation :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 705.389 milliseconds (0.705389 seconds)
06/18/13 14:30:02:642 | [INFO] | | OOBE | DE | | | | 8112 | User specified overrideFile:
06/18/13 14:30:02:645 | [INFO] | | OOBE | DE | | | | 8112 | The csu inventory was not updated for payload Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}, value of local var is -1
06/18/13 14:30:02:645 | [INFO] | | OOBE | DE | | | | 8112 | Calling the ROLLBACK custom action code for pre-install for payload Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}
06/18/13 14:30:02:645 | [INFO] | | OOBE | DE | | | | 8112 | ::START TIMER:: [Pre payload :{81036849-4B6D-4CB8-8D47-31222F3540E3}]
06/18/13 14:30:02:646 | [INFO] | | OOBE | DE | | | | 8112 | In PrePayloadInstallProc
06/18/13 14:30:07:648 | [INFO] | | OOBE | DE | | | | 8112 | Custom action return code: 0
06/18/13 14:30:07:648 | [INFO] | | OOBE | DE | | | | 8112 | :: END TIMER :: [Pre payload :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 5002.95 milliseconds (5.00295 seconds) DTR = 35.1792 KBPS (0.0343547 MBPS)
06/18/13 14:30:07:651 | [INFO] | | OOBE | DE | | | | 8112 | No operation. We're done:
06/18/13 14:30:09:655 | [INFO] | | OOBE | DE | | | | 8112 | Total components installed: 0
06/18/13 14:30:09:655 | [INFO] | | OOBE | DE | | | | 8112 | Total components repaired: 0
06/18/13 14:30:09:655 | [INFO] | | OOBE | DE | | | | 8112 | Total components removed: 0
06/18/13 14:30:09:655 | [WARN] | | OOBE | DE | | | | 8112 | DW050: The following payload errors were found during install:
06/18/13 14:30:09:655 | [WARN] | | OOBE | DE | | | | 8112 | DW050: - Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul: Install failed
06/18/13 14:30:09:655 | [INFO] | | OOBE | DE | | | | 8112 | >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
06/18/13 14:30:09:655 | [INFO] | | OOBE | DE | | | | 8112 | Restarting your computer is recommended:
06/18/13 14:30:09:655 | [INFO] | | OOBE | DE | | | | 8112 | In order to complete the installation, please restart the computer
06/18/13 14:30:09:655 | [INFO] | | OOBE | DE | | | | 8112 | >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
06/18/13 14:30:09:655 | [INFO] | | OOBE | DE | | | | 8112 | Call PostSession Custom Hook
06/18/13 14:30:09:655 | [INFO] | | OOBE | DE | | | | 8112 | ::START TIMER:: [Post session :{81036849-4B6D-4CB8-8D47-31222F3540E3}]
06/18/13 14:30:09:656 | [INFO] | | OOBE | DE | | | | 8112 | In InstallSessionCloseProc
06/18/13 14:30:09:656 | [INFO] | | OOBE | DE | | | | 8112 | Custom action return code: 0
06/18/13 14:30:09:656 | [INFO] | | OOBE | DE | | | | 8112 | :: END TIMER :: [Post session :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 0.700131 milliseconds (0.000700131 seconds) DTR = 22852.9 KBPS (22.3173 MBPS)
06/18/13 14:30:09:656 | [INFO] | | OOBE | DE | | | | 8112 | :: END TIMER :: [Total Timer] took 17427.6 milliseconds (17.4276 seconds) DTR = 86.2998 KBPS (0.0842772 MBPS)
06/18/13 14:30:10:657 | [INFO] | | OOBE | DE | | | | 8112 | -------------------------------------- Summary --------------------------------------
06/18/13 14:30:10:657 | [INFO] | | OOBE | DE | | | | 8112 | - 0 fatal error(s), 1 error(s)
06/18/13 14:30:10:657 | [INFO] | | OOBE | DE | | | | 8112 | Win OS version: 6.2.0.0 64 bit Type: 1
06/18/13 14:30:10:657 | [INFO] | | OOBE | DE | | | | 8112 |
06/18/13 14:30:10:657 | [INFO] | | OOBE | DE | | | | 8112 | ----------- Payload: Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3} -----------
06/18/13 14:30:10:657 | [INFO] | | OOBE | DE | | | | 8112 | ERROR: DF022: File corruption detected. Re-install the product & then apply the patch again. (Pre checksum mismatch for file "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\locale\ja_JP\messages.properties" )(Seq 26)
06/18/13 14:30:10:657 | [INFO] | | OOBE | DE | | | | 8112 |
06/18/13 14:30:10:657 | [INFO] | | OOBE | DE | | | | 8112 | Please search the above error string(s) to find when the error occurred.
06/18/13 14:30:10:657 | [INFO] | | OOBE | DE | | | | 8112 | These errors resulted in installer Exit Code mentioned below.
06/18/13 14:30:10:657 | [INFO] | | OOBE | DE | | | | 8112 | -------------------------------------------------------------------------------------
06/18/13 14:30:10:657 | [INFO] | | OOBE | DE | | | | 8112 |
06/18/13 14:30:10:657 | [INFO] | | OOBE | DE | | | | 8112 | Exit Code: 7 - Unable to complete Silent workflow.
06/18/13 14:30:10:657 | [INFO] | | OOBE | DE | | | | 8112 | Please see specific errors for troubleshooting. For example, ERROR: DF022 ...
06/18/13 14:30:10:657 | [INFO] | | OOBE | DE | | | | 8112 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 14:30:10:657 | [INFO] | | OOBE | DE | | | | 8112 | END - Installer Session
06/18/13 14:30:10:657 | [INFO] | | OOBE | DE | | | | 8112 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 14:30:29:644 | [INFO] | | OOBE | DE | | | | 11828 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 14:30:29:644 | [INFO] | | OOBE | DE | | | | 11828 | Visit http://www.adobe.com/go/loganalyzer/ for more information
06/18/13 14:30:29:644 | [INFO] | | OOBE | DE | | | | 11828 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 14:30:29:644 | [INFO] | | OOBE | DE | | | | 11828 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 14:30:29:644 | [INFO] | | OOBE | DE | | | | 11828 | START - Installer Session
06/18/13 14:30:29:644 | [INFO] | | OOBE | DE | | | | 11828 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 14:30:29:644 | [INFO] | | OOBE | DE | | | | 11828 | RIBS version: 7.0.0.108
06/18/13 14:30:29:644 | [INFO] | | OOBE | DE | | | | 11828 | Win OS version: 6.2.0.0 64 bit Type: 1
06/18/13 14:30:29:644 | [INFO] | | OOBE | DE | | | | 11828 | ::START TIMER:: [Total Timer]
06/18/13 14:30:29:644 | [INFO] | | OOBE | DE | | | | 11828 | CHECK: Single instance running
06/18/13 14:30:29:644 | [INFO] | | OOBE | DE | | | | 11828 | CHECK : Credentials
06/18/13 14:30:29:645 | [INFO] | | OOBE | DE | | | | 11828 | Load Deployment File
06/18/13 14:30:29:645 | [INFO] | | OOBE | DE | | | | 11828 | deploymentFile option not given
06/18/13 14:30:29:645 | [INFO] | | OOBE | DE | | | | 11828 | CHECK : Another Native OS installer already running
06/18/13 14:30:29:645 | [INFO] | | OOBE | DE | | | | 11828 | Create Required Folders
06/18/13 14:30:29:645 | [INFO] | | OOBE | DE | | | | 11828 | Assuming install mode
06/18/13 14:30:29:645 | [INFO] | | OOBE | DE | | | | 11828 | Looking up install source path
06/18/13 14:30:29:645 | [INFO] | | OOBE | DE | | | | 11828 | Sync Media DB ...
06/18/13 14:30:29:645 | [INFO] | | OOBE | DE | | | | 11828 | ::START TIMER:: [Sync Media DB]
06/18/13 14:30:29:645 | [INFO] | | OOBE | DE | | | | 11828 | Pre check media db sync
06/18/13 14:30:29:645 | [INFO] | | OOBE | DE | | | | 11828 | End of Pre check media db sync. Exit code: 0
06/18/13 14:30:29:645 | [INFO] | | OOBE | DE | | | | 11828 | :: END TIMER :: [ -
Is there any plan to update the Creative Cloud EULA for single user, multiple computer use?
I have a Mac and a PC at work and 5 machines at home (Macs and PCs) in different rooms. I would like to be able to use the software whenever creativity strikes. Otherwise I am forced to keep using Gimp and other solutions at home.
At the moment if you want to have the Adobe Creative offerings available on 5 different computers then you would want to look at the Creative Cloud for Teams offering. You can find more details at http://www.adobe.com/products/creativecloud/teams.html.
You may also want to review http://forums.adobe.com/message/4379859#4379859?tstart=0http: which discusses this topic in some detail. -
I get an error when I try to start creative cloud that asks me to update. I download the updated installer and run it. I then get an error that says:
Adobe Creative Cloud is needed to resolve this problem. However, it is missing or damaged. Please download and install a new copy of Creative Cloud from 'http://www.adobe.com/go/adobecreativecloudapp'.
Following the message is two buttons. Quit and Get Creative Cloud. If I follow these directions I will sit here all day just downloading and trying to install Creative Cloud only to find out that I have a problem for which I need to download and install Creative Cloud. This would be like the person who uses a whole bottle of shampoo every time they get in the shower just because is says lather rinse repeat. Can you break this endless loop for me?Ado Bee in the future please only migrate documents and settings. Adobe applications are not designed to be copied from one computer to another.
You may still be able to recover by completing the following steps:
Run all available uninstallers in the Applications/Utilities/Adobe Installers folder
Run the CC Cleaner Tool - Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
Reinstall the Adobe Creative applications included with your membership - Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html -
I'm having trouble updating the Creative Cloud desktop app (Error code: 62)
I'm having trouble updating the desktop app. The application updater says its error code 62.
Running on Mac OS X 10.9.5.Hi yongteck,
Please refer to the help document and thread below where the issue has been resolved:
1. Error "Failed to Install" Creative Cloud Desktop application
2. Why do i keep on getting error 62?
Regards,
Sheena -
I have troubles updating the Creative Cloud desktop, what shoud I do?
Everytime I try to update after the download is almost done, a box appears saying that another Creative Cloud desktop is running and that I need to quit that instance first, but I don't see anything. I click retry but nothing happens, what should I do?
Hi agv89,
Welcome to the Community!
Restart the machine and try to download again, if that doesn't work then try the below steps.
Are you using Windows? if yes, please open Task manager press (Ctrl+Shift+Esc) at the same time and click on Processes. Check if any CCapp.exe or any other process of Adobe is running like AAM notifier or AAM, if yes end the process and start the download once again.
Thanks,
Ankit -
Why does ADOBE use the Download manager when you download from thier website??
it always seems to cause problems. Are they not aware of that?
I know people will say to download elsewhere, but I think the average user is going to try to get it directly off the website
Then if you go to
http://www.adobe.com/products/flashplayer/fp_distribution3.html
How the heck do you know which one to use? Like I have Windows Vista Home Premium 32 bit with Vista SP2 and use only IE7 browser
so is it the msi??? or the exe??? I mean why can't they just make it easier??Do these links to he flash player that bypass the Download manager, give the correct, secure, and most importantly full version of the Flash player?
and how does it appear when it downloads? Just that flash pop up that asks if you agree to terms, then the install button?
I may be going more this way, rather than the "normal" way. I always delete the download manager after I install the flash player anyway -
Update to Creative Cloud does not complete
Hi have tried at least four times to update the Creative cloud and it hangs up with the error: A12E1. What is the solution?
Hi Jon,
Please use the below mentioned KB link and follow the steps mentioned in that link .
Kb Link :http://helpx.adobe.com/creative-cloud/kb/a12e1-error-downloading-creative-cloud.html
Cheers,
Kartikay Sharma -
Single edtion updatable within Creative Cloud?
Hi everyone. In the past I have done single edition apps for a few clients. One of the big drawbacks for most was that you could not update them since the fee let you publish just one time. Since single edtions through Creative Cloud (which I think is amazing) are unlimited, will we be able to update the creative cloud single editions that we publish?
Yes, you can update Single Edition apps as long as you're a Creative Cloud member.
Sorry Bob! I do not understand. You can update what? If I continue to be a CC member - can i update a single edition submitted, approved and published in App Store after 3/6/12 month?
http://blogs.adobe.com/digitalpublishing/2012/09/digital-publishing-su ite-single-edition-available-to-creative-cloud-members.html
Ability to update Single Edition app after it has been submitted to and approved by the Apple App Store.
What am I doing wrong? Before V23 i can not update a single edition just published in app store?
(I hope that Bob Levine does not read this because he probably will be angry) -
Remote update manager creative cloud app
Hello,
remote update manager won't update the creative cloud app for windows. Is it intended, that we need a separate tool to update the CC-App? Are there any manuals describing how to automatically update it?
Since users in out company don't have admin privileges, i'd like to do it with a tool such as the remote update manager - but RUM will update all other adobe applications, just not the creative cloud app...
Thanks and regards,
TobiasHi Ashubijalwan1,
just to make sure there is no misunderstanding:
All Creative Suite Apps are updated except for the app with the name "Adobe Creative Cloud".
When I use the Creative Cloud Packager and select solely the core components, "Adobe Creative Cloud" is a part of them. The program itself shows a message saying that an update is necessary, but RUM won't update "Adobe Creative Cloud".
Best regards,
Tobias
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