Why does AirPort Extreme intermittently shutdown?

My AirPort Extreme (Mod A1521) shuts down intermittently for no apparent reason.  I was purchased at Best Buy in May 2014. I started noticing this issue a couple of weeks ago.  I have not changed my setup or made any modifications to my network or peripherals.  I am able to reboot the device without issue.
Any insights would be greatly appreciated . . . thank you!

If the AirPort Extreme shuts down, and you have checked the power cord, wall AC jack, etc. to verify that all is well......then the AirPort Extreme is defective and in need of replacement.
Take the AirPort Extreme to an Apple Store....if you have one near you....or contact Apple Support directly to start the process.
http://www.apple.com/support/contact/

Similar Messages

  • Why does AirPort Extreme stop working when I plug in a USB hard drive?

    Why does Airport Extreme stop working when I plug in a USB hard drive?  The USB drive has its own power supply.  I've tried isolating the hard drive from Airport using a powered USB hub to no avail.

    The USB port on the AirPort Extreme is borderline as far as its ability to supply adequate power to a hard drive. Another way of saying the same thing is that this is not a high power USB port, like you would find on a computer.
    Your 2TB drive likely requires a bit more current than the USB port on the AirPort Extreme can supply. It is also possible that the drive's firmware may not support a network USB connection....only a "local" connection to a computer. Check with Seagate support on that possibility.
    Try using a powered USB hub with the 2TB drive....and make sure that the drive is formatted correctly in Mac OS Extended (Journaled) or FAT32....which the AirPort Extreme USB port can accept.

  • Why does Airport Extreme frequently lose connection to ISP?

    Today my Airport Extreme purchased in March 2011 has lost connection to the internet 4 times.  I have had to reboot it each time to resume using the internet.  Does this indicate a problem with this new airport exteme.  If so do I return it to an Apple Store for repair or replacement?

    Today my Airport Extreme purchased in March 2011 has lost connection to the internet 4 times.  I have had to reboot it each time to resume using the internet.  Does this indicate a problem with this new airport exteme.
    Possibly, but it may also indicate that the communication between the modem and the AirPort Extreme Base Station (AEBS) is faulty.
    I would recommend that you do the following as a minimum:
    Power-down the modem, AirPort base station, and computer(s).
    While all of the devices are powered-down, perform a "factory default" reset on the base station. This will get it back to its "out-of-the-box" configuration and make setting it up much easier, especially if you use the "Assist me" process within the AirPort Utility. (ref: Resetting an AirPort Base Station or Time Capsule)
    After the base station resets, go ahead and power it back down.
    Power-up the modem; wait at least 10-15 minutes.
    Power-up the base station; wait at least 5-10 minutes.
    Power-up your computer(s).
    In this basic configuration, computers connected to the base station, either by wire or wireless (as appropriate for the base station type), should now be able to access the Internet through the ISP's modem. Once Internet connectivity has been verified, you can use the AirPort Utility to configure the base station for wireless security and any other desired options. Please post back your results.

  • Why does airport extreme need hard reset after power outage

    Airport extreme is unresponsive after interruptions in power and requires a hard reset to get working again.  It will also freeze during heavy usage from multiple computers and then a hard reset is necessary to get it working again.  It is becoming a chore.

    The obvious answer is that if you are using firmware 7.5.2, downgrade to 7.4.2.
    Otherwise if you can simulate a power fail by pulling the plug and still have the problem then
    If you are still under warranty, take it back...
    Jerry

  • Does Airport Extreme work will with AT

    Does Airport Extreme work will with AT&T Microcell for the iPhone 4?

    The AT&T Microcell will plug into one of the Ethernet ports on your AirPort Extreme.
    The AirPort Extreme will work just fine. Whether the Microcell works well is totally up to AT&T.

  • How far does airport extremes range go

    how far does airport extremes range go

    Apple says up to 300 feet or so, but since tests like this are performed in a very large room with no walls, the specification won't mean much to most of us in the real world.
    Bottom line is that it is not possible to make a good guess about distance capabilities in a home without knowing the number of walls and or ceilings the signal must pass through.
    (A typicall wall of sheetrock and 2 by 4s will absorb on average about 15-20% of the signal and a ceiling absorbs more because it is thicker).
    As a very rough guide...if the signal from the wireless router must pass through 4-5 walls, or a ceiling and 2-3 walls, then there won't be much of it left by the time it reaches a computer or other wireless device.

  • Why does airport utility appear off center?

    Why does airport utility appear off center on my iPad and laptop screen?

    Because Apple's QA is sorely lacking.
    give them feedback https://www.apple.com/feedback/airportextreme.html

  • My 4-year old AirPort Extreme intermittently drops out (no signal to my iMac Book).  The laptop shows reception of other nearby Wi-Fi transmitters, but not mine.  I have changed the bands, but the problem comes back.  Transmitter problem or interference?

    My 4-year old AirPort Extreme intermittently drops out (no signal to my iMac Book).  My hard-wired iMac still has internet capability.  The laptop shows reception of other nearby Wi-Fi transmitters, but not mine.  I have changed the bands back and forth, but the problem comes back.  How can I check if it is a transmitter problem or interference?

    Let me see if I can suggest a strategy.
    I have talked with my ISP and he said that I am not the only one with an Airport Extreme with the same issue. He said to try to write the DNS direclty, rather than using the Auto settings - still nothing works.
    What modem do you have and what sort of broadband?
    What mode is the AE in.. router or bridge?
    I have an Airport Express from 2010. Since about a month and definetly since yesterday, I cannot connect any device via Wifi to it although LAN connection works correctly.
    Is this express or extreme.. the rest of the post you refer to extreme.
    What is the actual model number of the AE? A1xxx from the base or the part number MCxxx from the box.
    If the AE is bridge.. I want you to try a different method.. put it in router mode.. don't worry about double NAT but ensure the IP range of the modem /router is different to the AE.. so if one is 192.168.x.x then the AE on default at 10.x.x.x is fine.. if the main router is 10.x then move the AE to 192.168.x.x
    Make sure the guest wireless is off.
    Using a 5.6 utility on your 10.6.8 OS mini go to the log and see if the wireless is registering..
    You should see lists of wireless connection like..
    Post as many screenshots of the setup as you can.. it helps loads.
    IPv6 is starting to become a pain.. try it off and try local link and try auto.. in the computer.

  • Does Airport extreme include a built in modem ??

    Does Airport Extreme include a built in modem??

    None of the current Apple AirPorts include a built in modem.

  • Does Airport Extreme support Static Routes?

    I have client using an Airport Extreme as their Router. They currently connect to another device outside their network using AppleTalk.
    It is planned to put this device onto TCP/IP but on a different subnet (e.g. their subnet is 192.168.5.X and the device will be on say 192.168.25.X). Does Airport Extreme support (like other Routers) the ability to set up a static link to a device on a different subnet (can’t find any information in a doco or the utility) or do they need to replace this with a “real“ router?

    Sure, I could do something like route add -net 10.100.10 192.168.0.100 on every client machine on the subnet, but there is no such way to configure a web cam and similiar devices
    Any idea, Apple?

  • Does airport extreme replace my current router?

    Does airport extreme replace my current router?

    Your choice.. in some cases you will bridge the AE and use it as wireless AP and switch.
    In other cases you will bridge your existing router and use the AE in router mode.
    We cannot easily answer without specifics..
    What broadband modem / router do you have? Make and model?
    What are you hoping to achieve with the AE?

  • Does airport extreme or any of the modems work with tds?

    Does airport extreme or any of the modems work with tds?

    Sorry. What do you mean by "tds"?
    Also, Airport Extreme is not a "modem". It is a router.
    Please rephrase your question.

  • Does airport extreme 802.11a/c work with airport express 802.11n

    does airport extreme 802.11a/c work with airport express 802.11n

    "You can use the AirPort Express to extend the signal provided by the new AirPort, but the Express will not extend "ac" wireless since it does not have that capability. The Express will extend an "n" wireless signal if that helps."
    This is what I am trying to understand.
    So AXTRM w/ sep SSID for 2.4 (b/g/n) - call it SSID1 - and 5GHz (ac) call it SSID2 - WiFi Explorer confirms AC mode on 5G.
    Using an AXPRESS to extend - I have the option of SSID1 b/g/n *and* the 5GHz ac SSID2 in the pulldown (it sees both?) --> if I select SSID1, it also extends this same SSID in 5GHz (both showing b/g/n) >> so I now have 3 signals on SSID1 (XTRM 2.4G, XPRS 2.4G and XPRS 5G) b/g/n and one signal on SSID2 (XTRM 5G AC) ac
    If I select the 5Ghz ac SSID2 to extend - it prompts me "do you also want to extend (the 2.4GHz SSID1)?" --> select yes and I now have 2 signals for SSID (XTRM 2.4G & XPRS 2.4G) b/g/n and 2 signals on SSID2 (XTRM 5G 802.11ac & XPRS 5G 802.11 a//n)
    Is the 5G SSID2 actually being extended from the Airport Extreme to the Express?
    The reason I bring this up is I am having a lot of issues since iOS8 came out (especially on iPhone 6). Everything I am reading is pointing to when people have 2 AP's set to use the same SSID. When you walk to a part of the house where 5G 802.11 ac signal marginalizes, the phone does not immediately hand over to the 5G 802.11 a/n Airport Express.
    My thought was separate the SSID's but to me, if the Express can't extend 5Ghz from the Extreme, it's taking a step backwards. I am better off getting a more powerful router like an ASUS and going with one AP, drop the WiFi roaming altogether
    Any thoughts?

  • Does AirPort Extreme work with AirPort Express Stereo Connection Kit

    Does AirPort Extreme Base Station work with the AirPort Express Stereo Connection Kit? I want to wirelessly play my music from my computer on my stereo.

    Does AirPort Extreme Base Station work with the AirPort Express Stereo Connection Kit?
    If you are asking if the AEBS can connect to your Stereo using the cables in the AirPort Express Stereo Connection Kit, the answer is No. Only the Airport Express is designed for this purpose.
    However, the AEBS is used as the central base station for any number of remote Airport Express units which can use the Airport Express Connection Kit to connect to your stereo.

  • Does Airport Extreme works with Lenovo ThinkPad(L420), Does Airport Extreme works with Lenovo ThinkPad(L420)

    Does Airport Extreme works with Lenovo ThinkPad(L420), Does Airport Extreme works with Lenovo ThinkPad(L420)

    The AirPort Extreme fully implements the IEEE 802.11 wireless protocols for a through n and will work with any computer that uses a compliant version of any of those protocols.  So, yes it will work with the Lenovo as long as the Lenovo is not doing something strange with wireless.

Maybe you are looking for

  • My photoshop will not open files or create new files, please help?

    Photoshop CS6 on Windows 7 will not work, When machine is first started the program works, for about 10 mins, then I can not open files, create new ones. When it does work it can not perform functions like transform etc. I tried disabling third party

  • Switching Virtualization Question

    Hello All, I am switching to an iMac which is replacing my current desktop. My question is I have some software on the existing MS machine that is not available on OSX. Is there an easy way to convert the existing hard drive (XP) to a virtual machine

  • My iphone 4 was updated to iOS 5, after update it heat up when you run application and when you call and touchscreen is not working well.

    Can someone please help me to trouble shoot my iPhone 4, where I have updated to iOS 5, and after the update, it started to heat when you run an application, make a call and the touch screen really got so crazy especially on the right part of the scr

  • Iphoto 5 crashes constantly

    I have been using Iphoto for some time and have run into a new issue. When I start the program now, it crashed without user access to any files. I have deleted and re-installed. Thought it mught be printer issue and have deleted printer. No success.

  • Patches won't install after reboot

    I just installed Solaris 10 x86 6/06. I ran Update Manager and had ~25 updates. The 11 that require a system restart remain on my available updates list even after installing them and executing "init 6." What's going on? Is there some other restart c