Why does App Store on iOS keeps asking for another user's iTunes credentials?

I recently helped a friend activate her iPhone 5. She used to have an iPhone 4S which I helped her do a backup on my Macbook. After backing up her iPhone 4S, I restored her iPhone 5 with the backup. Because her SIM card was not the correct size, I used my own SIM card to activate the phone as well.  But now there is a very weird issue where if she downloads certain apps from the App Store, it would ask for my Apple ID credentials instead of her's. I tried signing out of the App Store and having her sign in. But every time I download a certain app, it keeps asking for my credentials. Very strange.  Any one know of how to fix this?  PS: iCloud is also signed in with her credentials.

Those apps were apparently purchased on the other person's Apple ID or were transferred to your computer from the other person's computer. Those apps are not registered against your Apple ID. Either you use the Apple ID and password of this other person or you purchase the apps using your Apple ID.
It's simple enough to check your Purchases page in the App Store to see if these apps are listed for you.

Similar Messages

  • Why does imail on my iMac keep asking for passwords, that when I enter the correct one it does not recognise, but Yahoo does, its driving me nuts!!!!

    What is going on at Apple, mail keeps asking for a password, that when I enter, it ignores, my imac is telling me it cannot talk to the Yahoo server, but I can get through every time on Safari. This is driving me nuts!!!

    you are lucky i will say,
    i got problems with email, update,id,keyboard mistyping, wifi, they said they will send me one they never did, and don't reply anymore, after 55 days witha  3 years warranty. good luck. i swear it is true.

  • Why does App store keep declining my visa?

    Why does App Store keep declining my visa? I've tried everything but it won't work. I've never had problems using my visa for payents before, so what do I do? without it I can't download any apps  

    Britt...
    Is your VISA billing address the same as the country where you reside?
    The Complete Guide to Using the iTunes Store | iLounge Article

  • Why does i tunes 10.5 keep asking me to authorise my computer

    why does i tunes 10.5 keep asking me to authorise my computer as i have done it more than 6 times!!.

    soltion is very simple .close itunes and all programes that r open than .go to run and type   C:\ProgramData\Apple Computer\iTunes  . . no delete sc infoand than . diisconnect ur iphone from itunes and re connect, when itunes will synchronize it will give the same messagee again , that u r not auithorized, read the whole message, there will be written that if u dont authorize some of ur apps will be deleted or removed, u have to click donot authorize and than the apps or songs causing problem will be remeved and ur fone wil now be synchronized  .. . than u can download those apps or songs after authorization . ... .

  • Why does App store take me to a different country store, yet does not return me back

    Why does App store take me to a different country store, yet does not return me back.
    Im in u.s., was searching for app, was asked to change store, i did, tried downloading canadian app, was informed i had to purchase from u.s. store (is this true, even though it is a free download) then it left me there without instructions on how to return to u.s. store.
    Now ipad is stuck in canadian store. How do i return to u.s. store?

    You have to find an app that is only available in the US store.
    If the problem is on an iPad, etc:
    Go to a search engine (like google) on the iPad/iPhone Safari and type in abc app download. Then find find a link that says iTunes.apple.com/us/app/abc-player. Tap it, and it will access the App Store. Eventually, a box should pop up that asks you if you want to switch to the US store. Confirm that, and it should bring you back to the US store. You don't need to download the abc app.
    If on a computer:
    I haven't confirmed it yet, but I believe there is a flag icon at the bottom of the iTunes Store main page similar to the one at the bottom of this page that you can use to change your country.

  • Why does App store kep reverting to german?

    Why does App store on my Ipad keep reverting to german? Have treid sevreal times to change it and it does state on settings etc UK.

    The language of the two stores (iTunes and the App Store) aren't controlled by Settings and they can't be changed - they will be in the language of the country where your account is based (if they aren't correct then try logging out of your account by tapping on your id in Settings > Store and then log back in).

  • Why does App Store always crash when I try to open the appliction?

    Why does App Store always crash when I try to open the appliction?

    You don't have the typical symptoms that I associate the following issue with (normally the error kicks in just when folks visit the Store), but just in case try gn_id's suggestion from the following post:
    Re: iTunes 11 crashes when opening the store - no error message

  • Why does app store appear as a questionmark??

    Why does app store appear as a questionbar?

    I am having the same problem, but my computer does not have the original application in the applications folder. I have updated my software and have restarted several times, but to no avail.
    Any other thoughts?

  • When I go to update my software using the app store download, it always asks for the previous user's ID, not mine.  Please help!

    When I go to update my software using the app store download, it always asks for the previous user's ID, not mine (my IT guy at school's-I am a faculty with admin priviledges).  I have signed in as me, have set the main preferences login user as me,and everywhere on the laptop I can use my apple ID except here.  It always shows me a greyed out ID of my IT.  How can I reset this to my ID? It doesn't give me an option to change the user ID, only a link to reset password.  I reset it, but it did not change the problem.  Can someone help me?

    It's not an ID problem, it's an ownership problem.
    When someone uses their personal Apple ID to buy and download content, the content is licensed to them and has their Apple ID engrained in it's DNA. It is an anti-piracy program. And when that personal Apple ID is used to setup a new Mac, it involves the Mac itself, the shipping OS and any pre-installed apps as well.
    It's not the correct way to handle Macs that belong to a business or an institution. And had it been handled correctly they would not now be in this predictument needing a drastic remedy.

  • I have an iPhone 6. I am signed in to iTunes with my Apple ID. I am updating apps and the phone keeps asking for my wife's Apple ID.

    I have an iPhone 6. I am signed in to iTunes with my Apple ID. I am updating apps and the phone keeps asking for my wife's Apple ID.

    How can I find which Apple ID was used to purchase each app? I am trying to find the answer but not having any luck. thanks!

  • Apps are not updating,keeps asking for Apple ID,can anyone help?

    Apps are not updating,keeps asking for Apple ID and then goes back to saying update?

    Try reset iPad
    Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
    Note: Data will not be affected.

  • After a restore,it keeps asking for another backup itunes login ?

    After a restore,it keeps asking for another backup itunes login ?
    This never happened before the v8 upgrade ?
    How do i stop this ?

    Enter the Backup Encryption password that you created.
    If you did not enable the backup encryption, the backup is corrupt and cannot be used.

  • HT4623 MY i phone 5 wont let me download apps etc it just keeps asking for my apple id password?

    Juat got my i phone 5 today and have opened an apple accout but it wont let me download apps etc just keeps asking for a password over and over again???

    Try This...
    Close All Open Apps... Sign Out of your Account...  Perform a Reset... Try again...
    Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430

  • Keeps asking for password when redeeming itunes card

    Why does it constantly keep asking for my password after I have entered in the itunes code????

    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

  • Why does app store keep asking for sercurity code

    Why does the app store keep saying invalid sercurity code when I keep putting in the right code?

    Hello!
    It might sound strange at first, but it might be related to your cookie settings in Safari. To see if this is true, open Safari and proceed to the Safari prefences by clicking on the Safari menu - to the right of the classic apple-menu -  and choosing Preferences.
    Click the Privacy tab.
    Make sure your cookie-preferences are NOT set to "never" or "block always"
    Set to your preferred cookie option, restart your computer once, and see if your issue has been resolved.

Maybe you are looking for