Why does apple not allow iphone to open .rtf word documents

Before you get lost in my post, please remember this. I simply want to know how to view .rtf word document files from my mac products. It's vital. So there you go, please don't get upset at me because of my love/hate relationship with mac products.....
I like my apple products in general, but sometimes it seems as if the apple programmers are so stubborn and are not sympathetic to the actual end user. There seems to be an unnecessary PC vs Mac mindset. There needs to be a customer mindset.
People like me have problems seeing certain .rtf word documents that are created at work with a PC, emailed out to the emplyees, and then only those that use non-apple smartphones and computers are able to actually see the original / very important word document. I (a mac user) am one of those people who gets ostracized because I use an iPhone and Macbook Pro. Case in point:
My work prints out the next days schedule in a .rtf word document format. It's usually an attachment.
When I try to view it with the iPhone (the worlds most popular "smart" phone), it can't see this common and very popular file type used by businesses and government employees. It says "An error occured while reading the document". Wonderful...I guess I have to call my buddy with a blackberry.
When I try to view the common file with my $1,200 MacBook Pro, it doesn't know how to open up this .rtf file by default. I have to select "Open it with: Preview, or Text Edit". Then, a useless downloads box remains up after the computer has finished downloading...and then it sends the file to an inconvinient destination...somewhere that I have to then go on a hunt for by using the "today" option in finder. I use the word "useless" because these download windows are always empty and instead of being useful (by actually containing the file that I just clicked to open), it then requires you to go for a time wasting/frustrating hunt. How hard would that be? Actually making the experience user friendly? You tell the computer to download a file, it downloads it, and then shows the file to you in that window? Preposterous! (sorry, I'm not trying to sound pompous...I'm just frustrated)
Anyway, sometimes the computer will attempt to translate it (a schedule with peoples names, times, and it's contained within boxes that resemble an excel spreadsheet), but everything winds up all messed up and jumbled. Instead of reading the .rtf word file...macs resort to a lackluster attempt to translate it for you.
Maybe I am not seeing things correctly. I don't know. I'm just a common man. I do know this though. The programmers need to listen to the people and not be different just for the sake of being different.
How do I get my iphone and macbook to open up a .rtf file as soon as I select it??? I want it to behave like a PC does with respect to being user friendly and logical. (I don't want to have to save it on a thumbdrive, go to a second computer while jumping on one leg, upload the file, brew a cup of coffee while I wait, translate it, and then send it back to my iphone so that I can view it....I'm only partly joking here)
Thanks for the help in advance.

My iPhone won't view them at all...yet. I'm hoping that I can figure it out.
Well when I use pages to open the file on my macbook, it opens up an incorrect interpretation. Things are mis-aligned. Think of columns and rows. If the original document had A1 defined as John Doe and A2 defined as a time of 10:30, then Pages in my Macbook may translate it as A1 - John Doe, A2 - blank, B1 - blank, B2 - 10:30. The lines that are used to outline boxes wind up different lengths and thicknesses as well.
For example:
PC word doc (original)                                                  Mac (translation)
John Doe | 10:30                                              John Doe     |
                                                                                                    _______ 10:30
Above is a simple interpretation, but I hope that it sort of gives you a visual representation of what I'm seeing (if I see anything at all). Things appear in the wrong places and a one page document turns into 3-4 pages of incorrect "fluff" if you know what I mean.

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Why does apple not allow iphone to open .rtf word documents

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