Why does Apple not put its hands up regarding the "No SIM" problem?

After about 18 months of flawless use my iPad 2 developed the "No SIM" problem.
I tried one of the many nostrums on various bulletin boards, airplane mode on /off and so on, and the "No SIM" went away for a week.
It has since come back and will not shift.
On advice from Apple support I did a full restore.
The "No SIM" problem did not go away.
I have had much fruitless dialogue with the automatons at Apple.
The bottom line is that Apple - despite hundreds of complaints on their own bulletin boards,feign ignorance of this issue.
Opinion seems to be firm that this is a hardware problem.
Apple is saying, pay up almost the price of a new iPad and we will swap nout your iPad.
This is daylight robbery with bells on and typical of Apple's business model of selling products woth built in obsolescence.
Their share price will inevitably decline as the public gets fed up with Apple's arrogance and lack of customer empathy.

While most likely not of interest to you, Spotlight can also tell you where the files it finds are located
Hover the mouse pointer over the name, and press Command-Option and the path to the file will be displayed.
As for opening a terminal session in the directory where a file is located, there is Applescripts that do just that as well as specific features in Lion/Mountain Lion terminal:
<http://stackoverflow.com/questions/420456/open-terminal-here-in-mac-os-finder>
<http://hints.macworld.com/article.php?story=20110729034827358>
<http://www.macworld.com/article/1047793/folderinterm.html>
<http://www.macworld.com/article/1161876/open_finder_folder_in_terminal.html>
<http://www.macobserver.com/tmo/article/os_x_lion_open_a_folders_location_in_term inal>

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    While most likely not of interest to you, Spotlight can also tell you where the files it finds are located
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    As for opening a terminal session in the directory where a file is located, there is Applescripts that do just that as well as specific features in Lion/Mountain Lion terminal:
    <http://stackoverflow.com/questions/420456/open-terminal-here-in-mac-os-finder>
    <http://hints.macworld.com/article.php?story=20110729034827358>
    <http://www.macworld.com/article/1047793/folderinterm.html>
    <http://www.macworld.com/article/1161876/open_finder_folder_in_terminal.html>
    <http://www.macobserver.com/tmo/article/os_x_lion_open_a_folders_location_in_term inal>

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