Why does Apple.tv take hours to download a movie rented through iTunes

I have rented a movie from ITunes and have changed the video resolution in iTunes Store to 720p HD but taking over 5 hours to download.  Is this normal as I am finding it very frustrating?  I have a Telstra Bigpond ADSL wireless connection.

That would be dependent on your network
What is the current connection via speedtest.net
Make sure DNS is set to auto (settings - general - network)
Try ethernet

Similar Messages

  • Does it always take hours to download a movie through the apple tv when you rent from I tunes

    Does it always take hours to download a movie through apple tv when renting a movies through itunes?

    This is dependent on your network connection. Check www.speedtest.net
    6mbps is required for instant HD rentals
    You can switch to SD in the settings if on a slower connection

  • Why does apple tv take hours to record

    Why does Apple TV take hours to record movies?

    Not sure what you mean by 'record movies'
    If you are trying to rent a movie and it's taking a long time before it starts then that is due to your connection.
    720P requires 6mbps for instant streaming
    1080P requires 8mbps
    You can switch to SD in the settings
    To check your connection go to speedtest.net

  • HT1390 It takes hours to download a movie either on Apple TV or Mac and most of the time doesn't download at all. To me it is a bad app and I think I'll stick to Netflix or Xfinity

    It takes hours to download a movie either on Apple TV or Mac and most of the time doesn't download at all. To me it is a bad app and I think I'll stick to Netflix or Xfinity

    Welcome to the Apple Community.
    The first thing to check would be your internet download speed, you can do this at www.speedtest.net.
    1080p HD movies require a recommended speed of 8 Mbps, 720p HD movies require a recommended speed of 6 Mbps, while SD movies require a recommended speed of 2.5 Mbps.
    Netfix uses adaptive streaming, if you have a slow connection it will reduce the quality of the video, iTunes ensures you get the quality you pay for.

  • HT1657 Why is it taking 14 hours to download a movie? My download speed tested at 4.2MB/sec

    Why is it taking 14 hours to download a movie from iTunes? My download speed tested at 4.2MB/sec

    Find a faster WiFi connection, because the one you're on now is slowwwwwww....

  • Upload and download speed is horrible.  it takes hours to download a movie from iTunes.

    upload and download speed is horrible.  it takes hours to download a movie from iTunes.

    VangieChuck the problem is definitely not iTunes it is your ISP download provision. Either your ISP needs to make a service call and solve your bandwidth issues or you need a better service, granted it all depends where in the world you are located. In Kappy's and my neck of the woods we are use to 5 - 250 Mbps download rates with an average of about 25 mbps for most city dewellers. Upload will vary depending on your service.

  • HT3209 Why does apple not allow me to download an hd movie to my pc? Why doesnt apple get it that I simply want to download a hd movie to my computer so that I can repeatedly watch the hd movie via apple tv to my pc as opposed to using isp bandwidth?

    See title.

    This does not answer you question as to "why does apple", because for some reason Apple will treat us like children and try to do everything for you. An unrelated example would be trying to change the IP address of an Airport Extreme Base Station. You cannot. It will always grab the first IP in your subnet whether you like it or not. OK I digress. What I can say is that iTunes, in it's infinite wisdom, will look at your display and decide whether it will playback a HD movie (minimum 1280x800). If not, based upon display settings, it will refuse you the HD download. The "why" I cannot answer other than if you buy the HD movie on any other device like your iPhone 4 or iPad, you cannot share it from your library. So, maybe they get to sell more copies of the movie? That's my best guess. I've been an Apple guy since I first bought my Apple IIe. But honestly, I fume at them for being entirely non-responsive to their customers. Another example is the loss of the scroll arrows starting in OS Lion. Despite thousands and maybe millions of customer complaints, they refuse to listen. (Wow, I feel so much better...)

  • Why does it take apple tv 5 hours to download a movie from itunes?

    Why does it take itunes 5 hours to download to apple tv?  What have I done wrong?

    it may have to do with the download speed you get out of your internet connection. go to Speedtest.net and find out.

  • Why does it take hours to download a movie on Apple TV?

    Recently I rented a movie on Apple TV, but it took ~5 hours to download it to my chagrin. Is that normal? Later, I down loaded my second movie rental (3-hours), watched a portion,came back to resume viewing, and had to slowly down load it a second time. Wha' hoppened?

    What is the actual speed of your conection (www.speedtest.net)
    8mbps required for instant 1080P
    6mbps for 720P
    Check istumbler or netstumbler for network interference
    Make sure you're on your ISPs DNS

  • Why does finishing syncing take hours?

    I just got an ipod touch 5 today and I am trying to set it up. I transferred my songs and now it just says finishing sync. It's been doing this for an hour or so and doesn't seem to actually be doing anything. Is finishing syncing supposed to take this long? This is my second go at this because on the first take not all my songs seem to load properly. I just got the ipod today so I shouldn't have to reset it. I am on a newish pc that runs windows 7.
    My old Ipod was a regualer ipod video 5 not a touch and it synced  fine.

    If it doesn't finish sync within a minute, hit the Sync button again.

  • Why does finishing sync take hours?

    I am using an iPad2.   Have connected it tonight and it will not finish synching.   It has been doing this for 4 hours now.  WHY?   I do not have much on the tablet so am at a loss to explain this.   Any help is much appreciated.    thank you

    If it doesn't finish sync within a minute, hit the Sync button again.

  • Why does apple need creditcard info to download the free yosemite update?

    I want to know why Apple needs creditcard info to download the free Yosemite update.

    Apple sets the rules.

  • Why is it taking 20 hours to download a movie from itunes?

    i just purchased a movie from itunes and it says that it will take around 20 hours to download, is that normal?

    Hi lacostejacket,
    Welcome to the Apple Support Communities!
    I understand that you are downloading a movie from iTunes and it gave you an estimated time of 20 hours to complete. Download times can vary depending on the size of the file and the speed of Internet connection. Please use the following article as a reference. It has a table that shows expected download times for certain speeds.
    iTunes Store: Download times will vary
    http://support.apple.com/kb/ht1577
    I hope this helps,   
    -Joe

  • Why does my apple tv take hours to download

    When I first got my appletv earlier this year it could download movies in a minute and now I am looking at a couple of hours waiting time. How ridiculous. What is going on? I rented a movie that I have made several attempts to watch and now it has run out of time before it can play - a waste of money!

    Unplug and restart it which you may have done.
    If on wi-fi check signal strength in Settings>About.
    Try ethernet if possible.
    In Settings there's an entry wher it can send diagnostci network info to Apple - I forget the name but turn it off.
    Are you using a custom DNS server - some reportedly slow AppleTV access down - if so try going back to defauly ISP DNS server settings - some have reported this can help.
    These kind of things can be hard to track down, but if you know you have decent internet speed, and can ensure that on AppleTV by using ethernet then I'd factory restore the unit with a micro USB cable alone used to hook AppleTV up to computer running iTunes - you may need to contact iTunes Store support to get a rental refund.  If restoring doesn't help and you've exhausted obvious avenues it's possible your device is faulty - I'd get Apple to replace it.
    AC

  • Why will some movies on apple TV take hours to download?

    I purchased a movie from iTunes and it takes longer than usual to download.  Sometimes they take 8 hours or 4 hours.  Usually, it only needs to download to 1% and I can start watching it.  Why is it taking so long??? and who do I call if there's a problem?

    That depends on the network. It will start once enough has loaded to play without interuption.
    Check speedtest.net
    Need 8mbps for instant 1080P
    6mbps for 720P
    Check interference using istumbler or netstumbler
    Ensure you are on your ISPs DNS

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