Why does Captivate 6 create mp4 files that the swf does not playback clearly?

Captivate 5 created a .swf which suited my training purposes very nicely. There were swf files in the library, embedded in the (rather large) .swf that I asked the students to run. Now it seems that Captivate 6.0.1.240 won't do that. Captivate 6 creates external mp4 files for the video portion (audio is separately recorded mp3 that is imported to the finished demo video slide) and they look terrible when the .swf runs them. Those mp4 look fine on their own but the .swf must resize them to properly fit with the TOC on the screen.
The HTML created when I make the .swf looks fine but it does not all fit on the screen as does the .swf so I don't like it and don't want to use it. Thanks, in advance, for any replies and suggestions.

Hi llstewart,
I assume you are launching your program from C drive. Are any
components of Captivate stored on the remote drive? (I am thing
your user profile, are you the only person who accesses Captivate
from that machine?)
Does this happen all the time?
What I have noticed in my own network is that there are
periodic "dropped" connections on the network. I have never figured
out what it causing this, but Captivate does not like it. (Every
once in awhile if Word or Excel are writing to a file on a share,
they will become thoroughly corrupted too.)
The problem with Captivate is that it needs a lot of a
computer's resources and takes what it can get. It also seems to
write to a temp file a lot (while a capture is taking place) an
only "binds" it up when the user stops and ends the session. The
only thing I can think of is that during this process there is a
inturruption in your network.
Sorry I couldn't fully answer your question.
I would try (if you can) loading the software on a machine
that is not on the network and try to do a series of long captures
and see if the problem persists.
I work in a large network and I do not have the problem, but
I have also installed the software myself and made sure of the
installation. I also make sure the program I am recording is local
(whenever possible). Additionally, do you have problems with any
other programs and corrupted files?
Again, sorry I don't have a quick answer.
TPK

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