Why does CC show that I have started by 30 day trial of Photoshop when I took out a subscription today?

I took out a subscription earlier today and installed LR and PS. However CC desktop shows the message, "You started you 30 day trial of Photoshop CC (2014) 11 hours ago." I understood that I would have full access to PS and LR under my subscription with no further purchases needed.

Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

Similar Messages

  • Why when i buy books on my ipad, when i log onto the store it does not show that i have purchased them?

    Why when i buy books on my ipad, when i log onto the store it does not show that i have purchased them?
    how many books and songs were therefore lost when i had to wipe my ipad?
    this is SHOCKING from Apple... this is not in my domain of settings!!!

    In the iBooks application on the Mac, there is a checkbox to sync highlights and notes across devices. 
    I don't see a similar setting in the iBooks app on my iPad.  It may require iBooks on the Mac as a mediator.
    Also:
    Can I highlight text and make notes?
    Yes, iBooks includes built-in Highlight and Note features. Highlight any word or passage of text within a book. You can also create a Note from your highlighted selection. Review your Highlights and Notes by tapping the Table of Contents button and then tapping Bookmarks. Highlights and Notes appear in their own section under Bookmarks. 

  • I have a Creative Cloud license through ETLA, why does Lightroom mobile say I'm on a 30-day trial?

    See topic.
    The Creative Cloud license also does not appear on my Adobe ID for some reason.

    It seems that having Creative Cloud through an ETLA only provides access to the CC set of software but not all the services that are provided by Creative Cloud "Membership".
    For instance, it doesn't look like you get:
    Online storage is "Customized" per account as opposed to 20GB for Individual and 100GB for Team (http://www.adobe.com/products/creativecloud/buying-guide-at-a-glance.html)
    And "services" are also a custom solution that is negotiated between your company and the Adobe account rep.
    The "services" are the bit that would make Ligthroom Mobile work correctly, I believe.
    I'm in the same boat, by the way. When I log into the Creative Cloud website, it shows that I have the free plan eventhough the company I work for has an ETLA for Creative Cloud. We just have access to the software, not the services provided in a different type of Creative Cloud membership.

  • HT201413 why does your ipod says you have to connect your ipod to itunes, but when you restore it nothing happens it still says you need to connect it to itunes

    my ipod touch 4g was working perfectly fine but all the sudden it blanks out and shows that i need to connect my ipod to itune but when i did and click restore nothing happens... help me please? and if you do restore your ipod touch and you restore eveything to icloud... would all your data erase?

    idont know my acount my owner iforgot my apple id tuning of my find my phone

  • Why does VISA show that a non-present device is still present?

    I have NI VISA 5.4 installed and I'm using LabVIEW 2012 SP1 to control a USB HID devices using USB RAW. My computer is running Windows 7 Ultimate 64-bit. Using the VISA driver wizard, I created custom INF files that I have installed on my machine and the actual control portion is working great.
    My issue is that once in a while VISA seems to think that a disconnected device is still present. As you can imagine, this messes with my application as it tries to talk to unit that really isn't there. Using LabVIEW VISA VIs, the device can still be discovered and attempted to be communicated with (it will just error out though). When I open NI MAX, I see the device listed as present even though it is powered off and disconnected from the PC.
    While leaving MAX open, I can reconnect the same unit and nothing appears to change in MAX. The only difference is that now the device is actually connected and powered on. If I connect another unit, I see it populate in the device list. If I disconnect both units, the device I connected last disappears from the list but the first "phantom" device remains in the device list and is listed as present.
    The immediate workaround I've found is to reboot the computer. Things seems to work OK for some time afterwards but will usually crop up again while using more than one USB RAW device in this manner.
    Something else I just witnessed is that I left MAX and LabVIEW open on my work machine over the weekend and I still saw the phantom device listed as present  (it was not connected). I reconnected it and disconnected it and the device properly disappeared this time.
    Has anyone else ever experienced similar issues? Can anyone explain what is going on? Since it is critical that my application can use more than one device at the same time, how can I ensure that the devices that are reported as available for use through the VISA VIs are really there and can be used?
    Thanks!!

    actually, I was wrong.
    I am controlling another device where this behavior is not observed. As soon as the device is disconnected, LabVIEW knows it is disconnected and it will not show up when you use the "Find Resources" primitive in the VISA palette. The other device I'm using will still appear in the found list even it was disconnected.
    For each device a VISA session was opened and USB Interrupts were enabled. The only difference is that the device which "disappears" appropriately when disconnected has a serial number in its serial number descriptor whereas the device which hangs around does not have a serial number in the serial number descriptor.
    Maybe this is a clue to someone at NI.

  • Why does BC show that I need to buy live hosting when I should get 5 free from CC?

    I bought CC earlier today and BC still shows that I need to buy live hosting. Why?

    Hey there,
    Reach out to BC support on this. It probably is to do with if you tried to use Adobe BC before with a different Adobe ID etc. There are some FAQ's in the FAQ section on this I believe. But if you reach out to support I am sure they can fix that up for you.

  • Why does itunes say that i have music on my iphone that i do not?

    Hi,
    Wondering if anyone can help with this, its really doing my head in.
    Until now, I've always deleted songs off my iphone using itunes on my pc. With the new ios and itunes update, I'm no longer able to do this.
    The one thing that is annoying me the most is when connecting my iphone to my pc, I select my iphone and then On This Iphone. For some reason, its showing me songs that I don't have on my phone. There is no way for me to delete this information. I've checked my actual phone and the songs listed aren't actually on the phone but I was wondering if anyone could tell me why its telling me I have music that I don't.
    Any suggestions?
    Can anyone also tell me if there is a way to use itunes on my pc to delete songs off my iphone? Yes I know you can do it directly via the device but I want to know via itunes on a pc.
    Thanks!

    Yes, I also have an edit button.  I'm trying to create a new folder with a name of my choosing.  When I choose edit, I go to a screen that allows me to add one of a number of pre-named folders.  There is no way to add my own.
    When I look up how to do it online, what I get are great instructions with screen shots that don't look like what I have on my iPhone.  There are also bars on the top and bottom of these screen shots that I don't have   I clearly do not have the same version.

  • Why does Firefox show up in my Start Menu in safe mode?

    Almost always after closing Firefox it shows up pinned to my Start Menu in safe mode. What does this mean and why?
    == This happened ==
    A few times a week
    == some time ago

    See [[Firefox is stuck in Safe Mode]]

  • Why does iTunes say that I have to delete all my applications?

    I'm trying to create photo albums for my iPhone 4. I'm doing this by connecting my phone to my computer (I use Windows XP), selecting My iPhone, clicking the Photos tab and selecting the folder that I want to sync to my phone. When I do this, I get a pop up that says "Are you sure you want to remove 26 applications? This will delete these applications and their data from the iPhone." and I do NOT understand why I'm getting this. HELP PLEASE

    Your apps were installed from a different computer than the one your photos are on. The iPhone can sync with only one computer.

  • Why does it show that 4.2.9 is the latest version available when 4.3.4 is?

    I have the newest version of iTunes 10.3.1.55, and I check for new iPhone update and it says I have the latest update. Yet I know there is a newer one.
    I have the iPhone 4 from Verizon. What do I do?

    "Is the 4.3.4 going to be available anytime time soon for the Verizon? "
    No idea.  Apple does not announce such things.
    Since it will get ios 5 this fall,I doubt it, but who knows.
    "Why doesn't it just work for all the phone regardless of carrier?"
    No idea.  Apple does not announce such things.

  • Why does iTunes say that I have to remove and reinstall it every time I connect my iPhone 4?

    Okay, so I just received my new iPhone 4 (my first as well) and am trying to activate it.  I have iTunes on my computer already.  When I connected my iPhone to my laptop after launching iTunes, a dialog box with an error message saying something like my iPhone can't be used because the software hasn't been installed and that I'm supposed to run the iTunes installer to remove iTunes and then to reinstall iTunes again.
    1.) I have gone directly to the website www.itunes.com/download, as it says in the activation guide, and tried to download iTunes from there.  After speaking to technical support, apparently that's what I did wrong the first time.  That, and I had the phone plugged into the laptop as well. Fail.
    2.) I have opened iTunes from my desktop and "updated" the software directly from the iTunes store.  Still I received the same message (as previously stated) with NO PHONE attached to the computer. Although, this time it said that my Quicktime was out of date. Uninstalled it, downloaded update. Epic fail.
    3.) Lastly, I completely uninstalled iTunes and reinstalled the "new" iTunes.  I officially suck at life.
    P L E A S E   H E L P   M E !

    Your apps were installed from a different computer than the one your photos are on. The iPhone can sync with only one computer.

  • Why does it show that FaceTime uses up memory?

    Why is it whenever I use FaceTime it says I use memory when I check the time for when a FaceTime call was made? Do I use memory when I call people for FaceTime? If so how do I delete that used memory?

    the facetime program on your iphone takes up memory.  How else do you think it can reside on your phone?  IF you could delete facetime (which you cannot because it is built in to the operating system on the phone) then that would free up memory on the phone.  IF you are referrring to the fact that facetime uses data (if your carrier allows facetim eover cellular data) then you can prevent that by only using facetime over wifi or not at all

  • TS3276 why does apple deny that they have trouble with some hotel wireless connections that prevent us from sending mail?

    This morning I had no trouble sending mail from ALB.  Then I did have trouble at the Marriott in Baltimore.  This is a recurrent issue.  Some hot spots work fine, some only allow me to retrieve mail, but not send any.  More than frustartiong as it denies me working ability with mail on the road!

    I have noticed this too because I work a lot overseas and live out of many hotels.  This is not just a Mail issue but also with Outlook, and it has to do with your outgoing port configurations.  It's not Apple's fault it is the ISP behind the wifi and some of these ports are blocked for whatever reason.  The only thing that I do is try different mail accounts, ie Yahoo, Google, Mac, until you find one that works.  Sounds stupid but that's the only way that
    I can keep communicating back to the US.

  • Why does it show my Apple ID is disabled when I try to download puffin web browser?

    Why does it show that my Apple ID is disabled when I try to download puffin web browser. It works for everything else.

    If you still have problem, contact iTune Support
    https://ssl.apple.com/emea/support/itunes/contact.html

  • I can't receive my e-mails and it doesn't show that I have any

    I can't receive my e-mails nor does it shows that I have any

    Hello ozne,
    as a first step please have a look at these "General infos about the Adobe Account"
    https://www.adobe.com/account.html and http://helpx.adobe.com/x-productkb/global/find-serial-number.html.
    Did you purchase your product from these firms like Amazon? If yes, this is not a serial number, only a code with which you can request a serial number from Adobe. Please have a look at http://helpx.adobe.com/x-productkb/global/find-serial-number.html. (Start here: How did you purchase your product?)
    The following part, so I just see at least, ceased to exist on my Adobe website, everything takes place in the link from above. I leave it as an info yet, it might still fit for you. For this purpose, please click your way through to your Adobe Store and find the button "Get Serial Number". Fill in the form and after a while you will get the real serial number.
    Good luck!
    Hans-Günter

Maybe you are looking for

  • Custom Report with 3 Header lines and three separate detail lines

    Need help in creating a report: Objectives - break on hidden first field with a horizontal line for the separator (no summing) Expand/collapse detail lines with resetting pagination for that page based on this action. (1-15 select list) Header 1 Head

  • How to save to data into another file in the Report Generation Toolkit

    I read a doc template and wirte many data and bmp into it. I want to create a new doc file with my own name, But in my test, data will be writen into my template. If user don't notice it, my template will be overriden. Can I save to a new file in my

  • Playing Podcasts in iTunes sequentially

    I've been listening to Podcasts on iTunes for a long time now, but I occationally have a problem listening to podcasts sequentially on iTunes. I usually go to the Library and select "Podcast" as the Genre, then I usually choose "All" for Artists and

  • To see pay method I tap on View Apple ID but get a blank screen. Why? iOS 8 iPad

    I Tap on Settings, iTunes and Apps store, tap on my Apple ID to show View my Apple ID. I tap on View my Apple ID to bring up payment method but get a blank screen.  How can I correct problem? I have turned iPad off and on With no improvement.

  • KSU5 Assessment can't use Functional Area as a sender?

    I have created a assessment cycle using cost center ,functional area and cost element as sender. When I entry the functional area as sender in KSU1 and then execute KSU5 will has the message u201Cno valid receiveru201D Anyone has the same issue?