Why does "check for updates" not download new version of itunes?

On windows XP FP 3, if I start Itunes of late I get a messsage that there is a new (10.5.3) version of itunes to download. I agree to download iTunes, and itunes freezes up for a bit, then nothin. Suggestions? I am getting tired of uninstalling and reinstalling every time this happens.

Check for updates is intended for use after production when we might have small changes to 1-2 files. Our current releases have many changes to many files and might almost be as large as the download. Also, we are still making structural changes to the storage of the code (shifting around preferences, etc). For the Early Adopter Releases, we really want people to download and install in a clean directory. After production, we will support check for update.
-- Sharon

Similar Messages

Checking for updates and downloading new versions of iTunes

When I open iTunes and check for udpates, I get a message saying; "A new version of iTunes is available. Would you like to download it now?" When I click Yes, nothing happens. To download the new version, I have to go to the Apple website and download it from there. Anyone have this problem and know how to fix it?

After downloading the new update on Saturday 11-27-10 my iphone now freezes up, I contacted the help line and they informed me for a "small fee" of $30.00 they would tell me how to fix it. WHAT?? The store recommends the updates and after loading the updates, my phone now wants to freeze up and stay frozen for 30 minutes and it is constantly asking me for my password and you want to charge me for a bug in your software?? I am soooo disappointed with I-tunes and after encouraging friends and family to buy this product I am now discouraging them!!!!

Why does 'check for updates' not work?

Just curious why the updates do not work? Is it just easier to download the release2?

Check for updates is intended for use after production when we might have small changes to 1-2 files. Our current releases have many changes to many files and might almost be as large as the download. Also, we are still making structural changes to the storage of the code (shifting around preferences, etc). For the Early Adopter Releases, we really want people to download and install in a clean directory. After production, we will support check for update.
-- Sharon

Why does "Check for Updates..." show that there are no updates available while I'm using Firefox 3.6.18 and latest version is 5.0.1?

First and foremost, I'd like to clarify that I hardly have any technical knowledge. So pardon me if this comes across as a silly question to the professionals. Here are the details pertaining to this problem as per the best of my limited knowledge:
I'm currently using Mozilla Firefox 3.6.18; previously it was 3.6.13. It was updated to 3.6.13 from 3.6.9 after I clicked on Check for Updates... and it told me that it'd be done when I reboot my system. When I restarted my PC, I was surprised to find that it was downloading the version 3.6.18. I didn't know how much it'd progressed in the process, so I let it finish it. After that, I disabled the option that enables it to download and update on its own, and turned it off. Next time when I started it, it was 3.6.18, but wasn't updating on its own anymore.
Now I wanna update it directly to the latest version 5.0.1. But when I leave it to "'''Automatically download and install the update'''" option under Tools>Options>Advanced>Update, it downloads and updates the versions as per their release order. So if I leave it to it, then when I start it next time, it'll start downloading the version next to 3.6.18 and update to it instead of updating directly to 5.0.1. It'll keep doing so until it reaches there. For reasons of my own, I don't like that. So I '''unchecked '''the "Automatically download and install the update" option and chose the "'''Ask me what I want to do'''" option (so that it doesn't keep repeating the "downloading and updating" process on its own every time I start my PC). Then I went to Firefox site and thought of downloading and updating to the latest version on my own. But then I was informed that if I do so, '''I'll get the latest version, but I'll lose all my saved bookmarks unless I follow some hectic procedure to save them and load them again after installing the latest version of Firefox'''. I don't want to let that happen either. So, can anyone suggest me a way out of this situation without losing my bookmarks?
Almost forgot. I tried several times by going to '''Help>Check For Updates...''', but every time it returned the same result: "There are no updates available. Firefox will check periodically for updates." How come no update is available while the version I'm using is 3.6.18 and the latest version is 5.0.1? In short, '''Check for Updates...''' didn't help either. (Even when I updated it last time, shouldn't it have updated itself from version 3.6.13 to 5.0.1 directly?)
So, can anyone suggest a way by which I won't lose my bookmarks and would be able to update to the latest version directly too? An answer that wouldn't involve removing the current version and installing the latest one, but directly update to it (it's okay if it needs downloading) would be more welcome. I know that the bookmarks can be saved in a file and all, but I'd like to know if it's possible as it happened for my current version from previous version. (It downloaded and updated itself on its own, disturbing nothing, not even logged me out of certain accounts where I stay logged in. The only problem there was that it wasn't updating directly to the latest version.)
I hope the aforementioned details make sense and are helpful enough for others to help me. Thanks.

Thanks a lot for your swift response. And sorry if it was a bit too hectic to go through my detailed query (which I did because it was misunderstood when I asked previously). As I've mentioned above, I was informed that updating to 5.0.1 would '''require''' me to '''delete''' the current version and then install the new one. And doing so will involve losing all my bookmarks. I guess I should have been more specific and detailed there. By losing, I didn't mean losing them forever. I'm aware that they're secured in some place and deleting and installing the software doesn't harm its existence. What I meant that if I install the new version, I'd have to delete the old one. And after installing the new version, I'd have to transfer them (bookmarks) back from wherever they are. Get it? When it updated from 3.6.9 to 3.6.13, and from 3.6.13 to 3.6.18, I didn't need to follow that process. They were already present on their own.
BTW, I'm having no problems with 3.6.18 but after learning about the existence of version 5.0.1, I'm a bit too eager to lay my hands over it.
Thanks for your help; hope this wasn't extremely long.

I don't know why whenever i choose " check for updates " and download itunes 11.1 , it never shows any downloads , and i need itunes 11.1 so i can restore my iphone again .. help please

I don't know why whenever i choose " check for updates " and download itunes 11.1 on my desktop , it never shows any downloads .. even when i tried downloading it from the website, and i need itunes 11.1 so i can restore my iphone again .. help please

When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
          SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.

Why won't my iMac print consistantly to my compatible HP 6500A? I've checked for updates and downloaded the lasted software...still can't print. All my other Mac devices find the printer but the iMac is hit and miss. I'm operating the Mac OS X Lion 10.7.

Why won't my iMac print consistantly to my compatible HP 6500A? I've checked for updates and downloaded the lasted software...still can't print. All my other Mac devices find the printer but the iMac is hit and miss. I'm operating the Mac OS X Lion 10.7.

When you say hit and miss do you mean sometimes you print a whole document with no problems, or do you mean each document has problems? This is from HP's website for your printer:
Your sig says 10.6.7 but your message says 10.7. So if it's really Lion, this printer isn't officially supported. Elsewhere on HP's site it says updated drivers will be available on your Mac via Software Update. Have you run that recently?

Check for Update not finding 1.2.1 patch

Hi,
I am trying to understand why my "Check For Update" doesn't appear to be able to find the latest patch 1.2.1 update.
I completed the upgrade to 1.2 via the "Check for Updates" screen which installed and then restarted on XP Pro.
In Help->About I now see Version 1.2.0 Build Main 29.98
When trying "Check for Updates" with the following checked :
- Official Oracle Extension and Updates
- Oracle SQL Developer (URL pointing to p=38606:2 not raptor:updates)
It returns with "No Updates available".
Interestingly if I de-select Official Oracle Extension and Updates, then it returns with the Oracle Data Mining PL/SQL package (which didn't appear with both selected) but still no update.
I've tried restarting and still get the same result.
Is it possible to download just the zipped patch file and perform "Install from local File"? I couldn't find a link to this on the Developer download URL- just links to seemingly full versions (i.e. a large Mb file).
Kind regards,
Andrew

thanks k - that worked a treat
I guess the clue was in the 1.5.1 part of the directory name - now I see it I would have chosen the 1.5.0 directory to migrate from. Duh!
It was early in the morning when I upgraded :)
/excuse

I updated to a newer version of iTunes and now my ipod touch does not show up as a device in iTunes. There is no 'Devices" category on the bar at the left

I updated to a newer version of iTunes and now my ipod touch does not show up as a device in iTunes. There is no 'Devices" category on the bar at the left

Refer to this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538

I cant update my iphone and i tried going on my pc on itunes and clicking check for update button but it says that "itunes could not contact the iphone software update server because you are not connected to the internet".plz help

i cant update my iphone and i tried going on my pc on itunes and clicking check for update button but it says that "itunes could not contact the iphone software update server because you are not connected to the internet". But i checked my internet on both my pc and iphone and tried again but it still says the same thing. plzz plzz help

Were you definitely connected to the internet at the time? If you don't have iOS 5 on your iPhone then the only way to update it would be via iTunes, once updated to the latest version of iOS you'll be able to update your iPhone without connecting to iTunes "over-the-air".
Before updating however it goes without saying to Backup your iPhone, this should happen by default upon connecting your iPhone to iTunes.
Regards,
Steve

I updated to the new version of Itunes and now I can't sync my ipod or iphone. It's not recognizing either in Itunes, but both are charging

I updated to the new version of Itunes and now I can't sync my ipod or iphone. It's not recognizing either in Itunes, but both are charging. How can I get Itunes to recognize my devices (that have always been recognized until this latest software update)?

Hi there bowlerinager75,
Welcome to Apple Support Communities.
The article linked below provides troubleshooting suggestions that’ll resolve most issues like the one you described, where your iOS devices are no longer recognized by iTunes on your PC.
iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
Cheers,
-Jason

Downloaded new version of itunes and now it will not open on my Macbook

downloaded new version of itunes and now it will not open on my Macbook

downloaded new version of itunes and now it will not open on my Macbook

Downloaded new version of itunes lost my library now itunes won't save my library have to install my library everytime i turn computer off itunes store will not open either have tried a few ways to solve problem from community members nothing works

downloaded new version of itunes lost my library now itunes won't save my library have to install it everytime i turn my computer off itunes store won't open either with almost 16,000 songs this is getting unbearable if someone wants to download new version it's a nightmare

I had the same problem on my iphone 5s, and this fixed it. http://support.apple.com/kb/TS5335

HT1386 I downloaded new version of itunes and now when I connect my ipad to sync there is not sync function and there is nothing on the left side of the screen like before.

I downloaded new version of Itunes to my ipad2 and now I can't find sync button. There is nothing down the left side to pick device, etc. The screen is completely blank. Help

if your using windows, try this.

Help...downloaded new version of itunes...and now I cannot connect

I just downloaded new version of itunes and now I cannot connect to the itunes store...I get a message that says..."Itunes cannot connect to itunes store. the network connection timed out."
ran diagnostics here are the results... if anyone can help...
Microsoft Windows Vista Home Premium Edition (Build 6000)
Hewlett-Packard Presario F700 (GR967UA#ABA)
iTunes 8.2.0.23
QuickTime 7.6.2
FairPlay 1.4.10
iPod Updater Library 8.1d19
CD Driver 2.1.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.5.0.31
Apple Mobile Device Driver not found.
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number D3C70EE5E29DDAC2
Current user is not an administrator.
The current local date and time is 2009-06-09 23:19:03.
iTunes is not running in safe mode.
Video Display Information
NVIDIA, NVIDIA GeForce Go 6100
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {C07101F5-89CB-4921-9239-F59263AF4FAA}
Description: Broadcom 802.11b/g WLAN
IP Address: 192.168.1.2
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Tue Jun 09 22:30:17 2009
Lease Expires: Wed Jun 10 22:30:17 2009
DNS Servers: 192.168.1.1
192.168.1.1
Adapter Name: {33E3719A-76B1-48B1-9F31-BD3CBF2DBDDA}
Description: NVIDIA nForce Networking Controller
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iPhone activation server unsuccessful.
The network connection timed out.
Last successful store access was 2009-06-08 09:41:24.
** CD/DVD Drive Tests **
LowerFilters: PxHelp20 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.1.0.1),
E: TSSTcorp CD/DVDW TS-L632M, Rev 0A17
Audio CD in drive.
Found 1 songs on CD, playing time 04:24 on Audio CD.
Track 1, start time 00:02:00
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 4 10 16 20 24.
The drive CDRW speeds are: 4.
The drive DVDR speeds are: 4.
The drive DVDRW speeds are: 4.
** iPod/iPhone Connectivity Tests **
iPodService 8.2.0.23 is currently running.
iTunesHelper 8.2.0.23 is currently running.
Apple Mobile Device service 2.50.39.0 is currently running.
Universal Serial Bus Controllers:
Standard OpenHCD USB Host Controller. Device is working properly.
Standard Enhanced PCI to USB Host Controller. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Device Not Currently Connected:
iPod nano (Second Generation) running firmware version 1.1.1
Serial Number: 7J651R7ZVQ5
** iPhone/iPod Touch Sync Tests **
No iPhone or iPod found.

Are you running any of Symantec's (Norton) or McAfee's Internet security products or anything similar, or an antivirus/antispyware application? There have been reports that some such utilities treat an upgrade to iTunes as a new application and can block the application from connecting. So you have to go in and reset the utility to allow iTunes. The same thing can happen if you upgrade the security product (this has particularly been a problem with recent McAfee upgrades).
Check the settings for your utility. If iTunes is still listed, remove and re-enable the exception for iTunes. Consult your utility's documentation for the appropriate procedure; you can find instructions for Norton on Symantec's web page for iTunes. You may also need to check the built-in Windows firewall as well.
Hope this helps.

TS1496 My ipod touch will not download lates version of itunes. Our pc is windows and we also have a shuffle and it works fine.

My ipod touch will not download latest version of itunes 11. Our pc is windows.
Itunes cannot find the device to sync because it all relates back to not being able to downloand the latest version of itunes.
We also have a shuffle and it works fine. We can use 2 devices for one Itunes account.
My daughter is 11 and she has never downloaded her ipod from our pc because of the download problem.

iTunes 11 is for computers only, the built-in apps on an iPod (and iPad and iPhone) are part of iOS (i.e. its operating system) on them and can only be updated by updating the whole iOS version. Do you have iTunes 11 installed on your PC ? On iTunes on a PC I think that you can check if updates are available to it via the iTunes 'Help' menu, or you can download the current version of iTunes from here and then run/install it : http://www.apple.com/itunes/download/
If the iPod has never been synced to that computer then (when you've got iTunes on it working) you may find this page for syncing to a new computer useful as well : https://discussions.apple.com/docs/DOC-3141

Why does "check for updates" not download new version of itunes?

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