Why does Creative Cloud have a blank screen while I'm installing photoshop?

So, I've been trying to install photoshop and creative cloud is completely blank. The site says it's installing but I'm not sure if that's really the case? Also, how do I fix the fact that Creative Cloud is blank? Is it permanent? I haven't taken any steps because I don't know what I'm doing at the moment.

Hi agf3,
Please refer to the links as below where this issue is resolved:
1. Blank white screen | Sign in | Creative Cloud Packager
2. https://forums.adobe.com/thread/1235026
3. Re: creative cloud is blank window why?
Regards,
Sheena

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Why does Creative Cloud tell me continuously that I'm signed out?

Why does Creative Cloud continuously tell me that I'm signed out?

Hi fionadesign,
Please refer to the following thread where this issue stands resolved:
"You've been signed out" error every time I try to sign into Creative Cloud desktop application.
Regards,
Sheena

Why does my ipod have on the screen the itunes symbol and the cord and an arrow pointing to the itunes symbol? I can't get it to do anything.

Why does my ipod have on its screen the itunes symbol and the cord with an arrow pointing to the itunes symbol. I can't do anything with my ipod now!

Plug it into iTunes. If that does not work hold the power and home button untill the screen turns off then let go of the power button but KEEP holding the home button... this should bypass the connect to iTunes screen. Hope it helps.

Why does creative cloud is still asking serial number after i purchase and it wouldn't let me use it anymore because my trial is over need help NOW PLZ

why does creative cloud is still asking serial number after i purchase and it wouldn't let me use it anymore because my trial is over need help NOW PLZ

Hi There,
Kindly try the following steps:
Sign out and sign in to Creative Cloud app: Sign out, Sign in | Creative Cloud Desktop app
Sign in, activation, or connection errors | CS5.5 and later
Thanks.
Atul Saini

HT201401 Why does my 3GS have a white screen sometimes, and I have to lock the screen for it to go back to lock screen?

Why does my 3GS have a white screen sometimes, and I have to lock the screen for it to go back to lock screen? Sometimes I have to attempt the lock screen several times, and it still doesn't work. I, then, attempt to restart it by powering it down, and the lock screen will appear again. The display goes out sometimes while I am on a call, and I can't hang up. I have to go through this hole process over and over again.

The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset
http://support.apple.com/kb/ht1430
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414
If you try all these Steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step... Be sure to make an appointment first...

Why does creative cloud say that I have been signed out?

Every time I try to login and try a new trial, Adobe Creative Cloud says that I have been logged out and when I try to re-login, the same thing keeps happening

Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
-and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
And, if you ever have a Blank screen, keep this in mind
BLANK Cloud Screen http://forums.adobe.com/message/5484303
-and step by step http://forums.adobe.com/thread/1440508?tstart=0
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

Wow, why does Creative Cloud suck so bad?   Why are there no FAQs in the Creative Cloud FAQ?

I am new to Creative Cloud.   I found some PSD event poster templates on line and I would like to be able to download some of these templates to create event posters.   I have modest goals.
1) I found a link on the Adobe site for $9.99 monthly fee for photoshop + lightroom.   ok, seems reasonable to spend $10 for a month to see how it goes, I think
2) Once I get my CC account set up, there is no upgrade option or the $10 / month deal... only options are more expensive than $10 / month... but I can try it free for some time... ok I'll do that. Hopefully, I will be able to do what I want to do with the free services?
3) Install create cloud app on my computer
4) click on install photoshop...   after 20 minutes only 3% downloaded.   darn!   Looks like I am not going to be creating any flyers tonight!
5)   Is there something wrong?   Maybe I have done something stupid (I mean besides signing up for CC)... lemme check the Creative Cloud FAQ.   Oh!   There are no questions in the Creative Cloud FAQ.   Excellent...
It takes a special kind of talent to transform a potential customer who knows nothing about a product and turn that customer into a hater in one evening.
I just want to say congrats!

That's the page from which I started this troubled journey. I clicked on "purchase" and since I didn't have an account yet, it took me off to some other page to create an account, verify my email and all of that and then finally to a blank page... seemed like there was some delay from the time I created the account until the account became useable.   In the meantime I was continuously directed to a blank page every time I tried to log in.   After some time I was able to look at upgrade options, but the $10 offer was not one of my options.   Now, if I go back to the original page which had the $10 option and click on purchase, it seems like it is giving me the option to purchase.   The whole process seems very poorly designed and poorly executed.   Does the software work any better?
In any case, what I am looking to do is download some of the cheap or low cost event poster templates on the internet and edit them to create my own event posters.    I am not sure which Adobe application I need to do this.
Here is an example of the template
thanks,
David

Cannot download PS CC. Why does Creative Cloud apps tab show as blank when trying to download PS?

I have a brand new Mac OS X Version 10.9.2
I am trying to download a trial of Photoshop but the download never starts. The Cloud app pops up on the top right of my screen but the apps tab just shows a rotating circle. I was able to download Lightroom with no problem but Photoshop won't download. Any idea what I can do?

Hi Ashtinafayelou,
Please follow the below steps
Close the Creative Cloud application if it's running.
    Navigate to the below location
    /User/<username>/Library/Application Support/Adobe/OOBE folder
    Rename the opm.db file to opm_old.db
    Launch Creative Cloud and check if the issue persists.
Thank you for posting on Adobe Forums.

Does Creative Cloud have a space like hosting?

I'd like to know if creative cloud includes a space like a hosting to upload my site and if it existe, how does it work.
Thanks.

Hi agf3,
Please refer to the links as below where this issue is resolved:
1. Blank white screen | Sign in | Creative Cloud Packager
2. https://forums.adobe.com/thread/1235026
3. Re: creative cloud is blank window why?
Regards,
Sheena

Why does Creative cloud cost 33% more in the UK than in USA?

Creative cloud cost $49.99 per month in the US - which is the equivalent of £31
In the UK Creative cloud cost £46.88 which is the equivalent of $73
Sorry why are we charged so much more?
It's the same service?
Why?
Looks like a rip off to me.

Why does the starting price of a MacBook Air differ between the US and the UK. In the US, the price starts at $999, while in the UK it starts at £849 (or $1329.11) That is a 30%+ price difference.
This is standard for most products and services that originate in the US. First, you have the added UK VAT which is not applicable in the US. Secondly, companies build in a larger margin for their products and services when currency exchange rates need to be factored in. Finally, they also add additional margins to cover the US corporate tax for repatriated income from sales overseas, a tax which is the highest in the industrialised world at over 45% on the net profit.
So, all these factors make the price in the UK EQUAL to the price in the US in accounting and administrative terms.
Three things need to change to balance the equation from an end user perspective.
1. VAT must be eliminated. (This is an EU and UK HMR change...thus highly unlikely).
2. You will need to be able to choose the currency. (This is something that Adobe can configure to allow the end user to elect what currency they wish to use to make the payment. If you have a UK credit card and elect to pay in US dollars, you will carry the burden of the exchange rate, not Adobe. Having said that, it all depends on how the cost centres of Adobe are set up for accepting multiple currency payments on a per-country basis. I am assuming they do not accept multiple currencies in different jurisdictions and as such, this would require a complete reorganisation of their accounting practices, which may impact their tax obligations, but certainly will impact their financial operations in general, so I believe this will be highly unlikely to change).
3. The US corporate tax code needs to be simplified and modernised so as it is not a penalty on corporations for earning money abroad. With the current state of stagnation and a Democrat in the White house and a Democrat majority in the Senate, a snowflake in hell has a better chance than any movement on tax reform. The Democrat principles state that corporations are bad, evil and must be subjugated to draconian controls and taxes.

Why does Creative Cloud continue to ask me to update CC apps, when, they've been replaced by CC 2014 apps?

This is silly. I don't understand why, when I installed the 2014 apps, that it didn't overwrite the CC apps. Why does it keep the CC apps? And, why does it continue to tell me to update them? I've actually uninstalled all three of them.
Thanks.

Repeated updates http://helpx.adobe.com/creative-cloud/kb/updates-repeatedly-applied-cc.html

What benefits does Creative Cloud have for small websites?

I'm interested in Creative Cloud, but after looking through the information on the Adobe website it seems to be more for larger companies and websites. I currently run a small website helping organisations to register as charities (http://www.charityexpert.net/) and I'm trying to decide if this could be of use to me or not.

It honestly depends. Size is not the issue, in NYC though they will pretend its not so small to medium "agencies" can be groups of 2 to 5 people, with a few as 1 to 3 of them doing any design work at all.
That being said its really about what services you want to offer your clients as a vendor. Charaties can have a lot of needs in getting established, a website being only a small peice of that puzzle. A single individual with the right skills or experience can handle most or all of this for them however.
If you are a good designer and have an understanding of presentation, then learning the applications is the simple part, and Creative Cloud versions of the software keep similar interfaces and shortcut keys. What this means is that there is little work in simply learning how to execute a basic task, it is as easy as looking up a tutorial on Youtube.
You can leverage this to offer the following:
Create Logos - Adobe Illustrator
Create Print Marketing Collateral like Brochures and Business Cards- Adobe Photoshop & InDesign
Create simply websites that work on all devices. > Adobe Muse
Create graphics for online Social Networking Sites > Adobe Photoshop
Create basic Video presentations > Adobe Premiere
Create audio public service announcements > Adobe Audition w/ Stock Audio backgrounds from AudioJungle or iStock Audio
Create simple animated intros for youtube or video presentations > Adobe After Effects
Create custom DVD's with intro and chapter menus> Adobe Encore
At $50/month to have the capability to do any of these potential projects for multiple clients (none of which you should be charging less than $150 for), you have nearly unlimtied potential and very few restrictions. Your overhead even with stock purchases would be minimal and it may even motivate you to be more aggressive since you'd have this recurring expense.
So in my opinion for the market your client base exist in, its a matter of how much you want to offer and how deep you want to client relationship to go. There is no reason you could not be an Army of One for you customers with this setup in mind.
I hope this information helps.

Why does my macbook have the gray screen when it starts up?

my macbook pro has just started doing this - i keep it plugged in most of the time, and this has never been a problem for my previous macbook or before with this macbook until recently. every time i shut my laptop, and then open it later, it brings me to the gray screen with a white bar that loads pretty quickly, and then it brings me to my password login page. however, it takes a little longer for my mouse/cursor to be functional at this screen. any idea why this is happening? i have never had it do this before so i am not sure what is going on because i haven't been doing anything differently.

Have you read for possible solutions over in the "More Like This" thread over here?----------------------->

Why is creative cloud just a blank white page? This has only happened recently, and I can find nothing to tell me how to fix it!!!!

Creative cloud won't load, nor can I shut it down. Every time I click on the icon the drop down is blank. (using a mac)

Launch Activity Monitor and "Force Quit" all the process related to Adobe like Creative Cloud, CoreSync, AAMupdater, AAMupdater notifier, Adobe Crash demon from Activity monitor.
1) Right click on Finder icon and select "Go-To" Folder option.
2) You will get a text box, type-in below command and then hit 'Return' key.( Do not miss ~ symbol)
~/library
3)Then navigate to Application Support>Adobe>OOBE. Open OOBE folder and delete opm.db file.
Once you had trashed Opm.db file , launch Creative Cloud application and check.

Why does Creative Cloud Desktop App invite me to Install a program that I already own?

I am a recent subscriber to the Creative Cloud Photographers Program, which includes three programs: Photoshop, Bridge, and Lightroom. When I launch the CC Desktop app, the "Installed Apps" section lists three programs: Photoshop CC, Photoshop CC (2014), and Bridge. Lightroom appears under "Find New Apps" with a button that says "Install." But Lightroom is already installed! Why doesn't the CC desktop app list Lightroom under "Installed Apps" and why doesn't the button say "update?" I am hesitant to press "Install" unless I am assured that it is safe to do so.
Details: Windows 7 64-bit Home Premium
Creative Cloud Desktop app Version 1.7.1.418
Lightroom is 5.5

@John T Smith
Thanks for your reply, but unfortunately the URL you gave is a non-functional web page. The chat button on Adobe's Contact Customer Care page is also non-functional. I get the feeling Adobe doesn't want to chat, or maybe they went home for the weekend, so I came to the forum.

Why does Creative Cloud have a blank screen while I'm installing photoshop?

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