Why does dvd on my new iMac keep giving me the notice, DVD player closed unexpectedly whenever I try to open it or load a dvd?

I have had my imac a couple of days and when i went to play a dvd for my OU course I could hear the disc spinning then it stopped and told me "DVD player stopped unexpectedly"
Its my first Apple product other than my iPad 3 so I'm a little bit lost at how to fix it -.-

You coud try this reset
SMC RESET
http://support.apple.com/kb/HT3964
Shut down the computer.
Unplug the computer's power cord and ALL peripherals.
Wait 15 seconds.
Attach the computers power cable.
Wait another 5 seconds and press the power button to turn on the computer.
It is the 5 second timing that initiates the reset.
Sometimes it helps, also make sure the DVD is impeccably clean.

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Why does dvd on my new iMac keep giving me the notice, DVD player closed unexpectedly whenever I try to open it or load a dvd?

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