Why does elements 13 crash and freeze while starting up while using windows 8.1

Have had problems with crashes and freezing up with both elements 12 and now elements 13.   Thinking there are problems with Windows 8.1 and adobe premiere elements.   Can anyone shed any light on this issue?

Perhaps you also need to reset the preferences file for your both PSE12 and PSE13.  The suggested method for earlier versions (10 and 11) was posted here:
<can't get pse10 to take my styles, have had pse 10 since 2011 bought pse13 and installed, uninstalled pse10 inorder to get pse13 to install easer, I reinstalled pse10 but now the stules I have do not appear in the effect section. I have checked BOTh secti>
Read post number 3 to see if it works in PSE12 and PSE13.  Do 12 first and then 13.

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