Why does every new download create new problems-is every user so advanced to be able to play tech-techs do not seem to get most either,they just keep playing wi

Every time something gets downloaded I loose something else or it makes unwanted changes with other things that were working fine but now are not. I am just a regular user with a PC and I am seeing techs do not know much about how to fix stuff either, they just keep playing with buttons until something happens hopefully for the better. It took me 2 days and several hours to figure out how to set up the Firefox download and now it suddenly recreated itself to a whole new look and I have to start all over again to fix it. Firefox works so much faster than my Internet Explorer but the Explorer is more user friendly and so much more simple to use. In the middle of all this my Windows Media Player did some kind of upgrade and now my Library looks like an Alien rewrote it to suit themselves. Push the wrong button and bye bye all my favorite stuff or it is rearranged and all separated out, lots of my stuff is mp3 seminars, not music and those are not even recognizable by the new downloads. Why is every new download more INVASIVE than the last. How about some basic standards & share? And look at what is in the box just below this one!!! What does that even mean? And No I do not want you to AUTOMATICALLY add anything/what and then open this & click on Allow /Install???? What will that interfere with? You need ordinary people users to be working with you to see if they can figure out what you are talking about? I used to love using my computer, too many changes one one top of the other is getting very annoying and expensive to fix. Keep it SIMPLE. Not everyone is a computer Nerd. And PS: How about some remote help or maybe that is a remote chance of help? And maybe I just wasted another 20mins writing this and only a computer will read it.......HELLO....IS ANYBODY OUT THERE?

Thank you for proving my point brilliantly. For the moment, I shall keep my rantings and the difficulties to myself because you obviously can not handle a bit of user's frustration. Too bad really, that you can not see it as an opportunity to make improvements and be a Hero in the process. I did say that Firefox works much faster, why did you not take that personally as well? ............. Another day, Slick ! ...........

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