Why does everyone else seem to get 180 days and several warning messages before THEIR accounts are deleted??

I got a text message this morning informing me that my vzw pix account had been permanently deleted due to 60 days of inactivity. So I searched online to see if there was some way to get my pictures back, since I had very little room to store them on my crap phone I deleted them once they were uploaded. I come to find out that no, there is no way to get them back and also it seems that everyone else in the whole world had 180 days and more than one text message an entire month before their account was deleted. This is ridiculous and I would have preferred that Verizon not offer any storage at all if they just delete everything you save with only one warning that you can easily forget about in a month. I also want to know why everyone else seems to get 180 days of inactivity and I get 60, and why they get multiple messages warning them when I got one.

    Hello arlahalvorsen,
I know pictures have great value. I'm sorry to hear your pictures were deleted. As you already know once the pictures have been deleted there is no way to retrieve them. The inactive period for "Free" Multimedia and Messaging accounts has been reduced from 180- to 60-calendar days. Previously, a customer would be sent messages at day 150, 170, and 180 letting them know that their account is inactive and subject to termination at day 180 of inactivity. Now customers receive messages at day 30, 50, and 60-calendar days of inactivity. Thank you.
Tominque B.
Please follow us on Twitter @VZWSupport   

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