Why does face time hang up when i try to answer a call?

When someone calls, It is my face on the screen. I hear the ring and I have a choice to either click the "decline" button or the "accept" button. I click accept. There is a two second pause, then three tones in a row (not the same tone as the phone ring tone) and the two buttons disappear. I never see the other person's face and it reverts to what the screen looked like before the call came in. I have previsouly had chats with this same person on face time so I can't figure out what is wrong. Thanks, David

Hello David,
The article linked below provides some useful troubleshooting steps that can help stabilize FaceTime on your Mac.
FaceTime for Mac: Troubleshooting FaceTime
http://support.apple.com/kb/TS4185
Cheers,
Allen

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Message was edited by: EZ Jim
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Why does face time hang up when i try to answer a call?

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