Why does Firefox 32.0 keep prompting me to update, then failing to get past the "connecting to update server" when I click the "update now" button?

Happens with annoying frequency. The fresh install of 32.0 is barely a month old but this has been happening since a few days afterwards. I have let the update window run for up to 20 minutes. Nothing happened, ever. Apparently it never actually connects. Nor will it update automagically when I click on the "About" line on the Firefox menu bar dropdown.

If there are problems with updating or with the permissions then best is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox application and save the disk image file to the desktop
*Firefox 32.0.3: https://www.mozilla.org/en-US/firefox/all.html
*Trash the current Firefox application (open the Applications folder in the Finder and drag the Firefox application to the Trash) to do a clean (re)install
*Install the new version that you have downloaded
*https://support.mozilla.org/kb/Installing+Firefox+on+Mac
Your personal data is stored elsewhere in the Firefox profile folder, so you won't lose your bookmarks and other personal data when you uninstall and (re)install Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox

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HT201209 Trying to redeem a free download for a song from KLove. When I get into my acct & try to redeem it, it just keeps bringing up the "sign-in" box. When I click the button on KLove's webpage to redeem it takes me to that page but does the same thing

Trying to redeem a free download for a song from KLove. When I get into my acct & try to redeem it, it just keeps bringing up the "sign-in" box. When I click the button on KLove's webpage to redeem it takes me to that page but does the same thing

Get the redeem code from the KLove page:
http://www.klove.com/music/store.aspx
...and enter it into the Redeem Code box in the iTunes Store.
You will have to sign in to your iTunes account.
It worked fine here. If that doesn't work for you, let us know what went wrong.

Why can't I change the content for some songs when I click the Get Info button?

Why can't I change the content for some songs when I click the Get Info button? The information on the song, artist, genre is grayed out and will not allow me to alter the information.

Hi htechadmin,
Revcevied your PM and noted all details, Many Thanks.
Getting this addressed by the team, either they will reply to you, here, or they shall email Or Call you.
Regards,
LP

HT3205 I have 7 lights on my macbook. What does it mean when the first 5 light up when I click the button?

I have 7 lights on my macbook. What does it mean when the first 5 light up when I click the button?

Run an Apple Hardware Test (extended version):
http://support.apple.com/kb/ht1509
Ciao.

Keeps coming up that I need to update the FF 4.0 but when I click the update button & then the apply update button after the download it doesn't apply & just come back up to update firefox

I have FireFox 4.0 it comes up and says that it needs to be updated, when I click the (NEXT) button & it does the contacting server/downloading the update. I click the apply update button & the fire fox window closes & the status bar come up with the installing the updates & will restart firefox in a moment. However once the window restarts, the notice that firefox needs to be updated come back. When I click the (next) button to download the update, the cycle begins.
I clicked the HELP link at the top of the window & then the ABOUT FIREFOX to see if there might be multiple updates, but it's the same one each time "modzilla firefox yahoo edition yahoo 1.8"
I love fire fox & until now have never had a problem when it comes to installing the updates.

Well I went to the Tools/options/and general section & clicked on the restore default for the home page. However I am still having the same issue.

Why does Firefox 12.0 keep deleting my custom toolbar!?! Friggin irritating! Everytime I create it, after a few starts Firefox deletes it!

Firefox 12.0 keeps deleting my custom toolbars. I create one, it works a few times, but after several starts of Firefox, it just disappears. Then I have to remake it! Damn irritating!

It may not be Firefox that is deleting that toolbar, but your security software may be doing that.
Some security software has virtualization features that can cause problems by protecting and restoring files in the Firefox profile folder.
See also:
*http://kb.mozillazine.org/Corrupt_localstore.rdf

Why is Firefox STILL allowing website drive by browser hijacking by LAME "Your broswer has been blocked" exploit-NO other malware-just clicked the wrong link.

This silly ass "window-won't-close-just-keeps-relaunching" exploit is so ancient it has whiskers.
Incredibly embarrassed that this happened to my friend, since I was the one that encouraged him to use Firefox in the first place.
... and NO he didn't install any malicious .EXE -or- Pluggins -or- Extensions, just clicked the wrong link in trying to cancel a pop-up that Firefox should never have allowed in the first place.
I say this because, from reading this Forum for YEARS now, this is generally the point where the totally lame "Well there well always be ways to "human engineer" these kinds of exploits..." excuses start, so let's not even go there.
Instead of resisting this attack, Firefox makes it WORSE, because if you open task manager and kill Firefox, then Firefox sees that as a CRASH, and tries to coverer it's tracks by automatically re-launching the previous session (instead of the PROPER behavior, which would be to load the standard user-prompted selective-restore page).
Frankly, as I mentioned above, this is embarrassingly BAD...
Just try to close a pop-up window (that shouldn't have 'popped up' in the first place) and your lame-o broswer locks up and helps some con-man try to scam you for $500.
PATHETIC. This kind of thing is the reason I dumped MS Explorer long ago.
I have been a strong Firefox supporter since the very beginning, so I'm not trying to raise any hackles here, but finding boneheaded serious security vulnerabilities like this, while Firefox developers are wasting time making the the 'new' Firefox interface more like the piece-of-garbage Windows 8 Explorer interface (which I DESPISE), has caused me to loose faith in Mozilla, so can someone suggest some alternatives other than Firefox and Chrome?
Seriously, I'm not looking to fight about it, run your project any way you want, but some help in picking an alternative browser that I can trust would be greatly appreciated.

''richsopn [[#answer-714480|said]]''
<blockquote>
What's this have to do with Mozilla? - because Canonical's lack of updates should be no problem, right? - Hey just click that little 'auto updates' button under 'advanced options' on your Windows PC's right? -- Oh, sorry Linux users, despite the Linux roots of many of Mozilla's developers, and the many critical Linux spawned tools they use daily to create Firefox, Mozilla apparently feels Linux users are SECOND CLASS CITIZENS WHO ARE JUST NOT WORTH SUPPORTING WITH DIRECT UPDATES LIKE THEY PROVIDE FOR PC USERS.
Support they get from Canonical '''and Mozilla''' -> ZERO
... and I'm not talking about some guy who runs a geeky, totally insecure 'non-official repository' I'm talking about a simple check-box that I can click, and continue to get updates directly from Mozilla.
</blockquote>
The build you have is a third-party build and not one provided by Mozilla and Mozilla does not provide updates for third-party builds they did not well build.
Mozilla does support Linux and still strongly do as they have both 32-bit and 64-bit builds including for Release. www.mozilla.org/firefox/all
They get Firefox updates just like on Windows as long as the Firefox has red/write permissions as a easy way around for the user is to have it in /home
Since you are using a five year old version of Ubuntu you need to meet minimum package requirements at least. https://www.mozilla.org/en-US/firefox/37.0.1/system-requirements/
Heck Mozilla supports Linux and Mac OSX better when it comes to 64-bit Firefox as there were 64-bit Releases for Linux and Mac ever since Firefox 4.0 while for Windows the first Win64 Release ''may'' be finally at Firefox 38.0
If you prefer say Gnome 2 and want to stay away from say Gnome 3 and Unity in newer Linux distros then look into say Xfce as it is both light and can look very much like Gnome 2 and can use gtk2 themes.

Why does the hand tool come up when I click the mouse?

I am a very knowledgable individual of InDesign but this is a stumper. I cannot use any single tool that I have. When I press the buttons on the side, for instance the text tool, the image that should appear for the cursor does, but once I click the mouse, the hand tool comes up and drags my page around. This is even when the hand tool is not even selected. I am not pressing any buttons on the keyboard or anything, this is quite frusterating. I am trying to do this job and can't even edit previous files or make a new one. Should I reinstall, or what? Please help!! Thank you.

What Al said (Hi, Al -- long time no see!).
Here's a link for CS4: Adobe InDesign CS4 * Setting preferences
Be sure to read everything, including comments.
Similar link for CS3: Replacing InDesign Preferences

Help! I am unable to even download Firefox. The "run" window never opens when I click the download link.

I am currently using Internet Explorer Version 8.0.6001.18702IC on my PC desktop, and want to switch to Firefox. I have clicked the download link in several places with no result at all

Don't try to run the Firefox installer directly, but save the file to the desktop and start the installation with a double-click.<br />
You may need to disable your anti-virus software temporarily if you still have problems.
You can find the latest Firefox release in all languages and for all Operating Systems here:
*Firefox 12.0.x: http://www.mozilla.org/en-US/firefox/all.html

Why does firefox 4.0 keep freezing when it goes to post something from facebook games?

It sometimes works when posting from "cityville" on facebook, but EVERY time I try to post something from "frontierville" I have to close firefox and restart, and it never posts what I tried to post. For some reason when I try to post something it will come up in a seperate window,(not tab) it didnt used to do this with firefox 3.6.3

If you have more than one user account, these instructions must be carried out as an administrator.
Triple-click anywhere in the line below to select it:
syslog -k Sender kernel -k Message CSeq "I/O error"
Copy the selected text to the Clipboard (command-C).
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V).
The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear.
Post any lines of output that appear below what you entered — the text, please, not a screenshot.

Why does Firefox 28.0 keep crashing and opening up random tabs?

I'm running Firefox 28.0 on a Windows 8.1 laptop. Recently, it began opening up random tabs to spam websites and it's SUPER annoying. Then, the other day it began to do this thing where it'll stop responding. Rather than just freezing up for a second like it used to, it won't unfreeze and I have to restart Firefox. I reset Firefox today, and that didn't solve any of my problems.
System specs;
OS: Windows 8.1
Processor: Intel(R) Core(TM) i3-3227U CPU @ 1.90GHz 1.90 GHz
Installed memory (RAM): 6.00 GB (5.88 GB usable)
System type: 64-bit Operating System, x64-based processor
Pen and Touch: Pen Support
Windows is activated

I've already done this, and it says nothing is wrong with my system.

Why does Firefox 4.0 keep asking me for some "32-bit plugin" item that requires restarting the browser, and then I keep getting the SAME MESSAGE (this only shows up when I am in my Yahoo e-mail!)?

This only happens when I am typing an outgoing e-mail on my Yahoo account!

Please do the following.
Click '''Help '''| '''Check For Updates'''. The option to update should appear and version 3.6.17 should download and install.
However, sometimes things go pear-shaped and you get version 3.5.19. If that happens, repeat the same steps to update to 3.6.17.
Once you have 3.6.17 installed, you'll get the opportunity to update to the current version which is 4.0.1 ''Please don't do that for the moment because you first of all have to update your plugins''. To do the latter, please do the following.
Go to http://www.java.com/en/ and install the latest version of Java.
Update Adobe Shockwave for Director via http://get.adobe.com/shockwave/
Update Adobe Flash via http://get.adobe.com/flashplayer/
Update Adobe Reader via http://get.adobe.com/reader/?promoid=BUIGO
For security details regarding the Adobe updates, see: http://www.adobe.com/support/security/advisories/apsa11-02.html
Once you've updated all those, go to '''Help '''| '''Check For Updates '''again to update to version 4.0.1

The scrollbar won't move when I click the up and down arrows or try to drag the bar, why is that?

I just updated to version 4.0.1. After I updated and got the browser up again, I tried to scroll by clicking the bar and trying to drag it. This didn't work. So then I tried clicking the up and down arrows. This did not work either. The only way I am able to scroll is by using the up and down arrow keys on my keyboard.

I just updated to version 4.0.1. After I updated and got the browser up again, I tried to scroll by clicking the bar and trying to drag it. This didn't work. So then I tried clicking the up and down arrows. This did not work either. The only way I am able to scroll is by using the up and down arrow keys on my keyboard.

Firefox allows me to add some pages as bookmarks and not others. For pages that don't work: when I click the star, it turns blue when I click, then goes back to being empty.

Last night I finally sat down to learn how to use Bookmarks. I had no problem creating and organizing bookmarks, but there are some pages that I cannot bookmark. One, for example, is the Gmail log-in page, which I use multiple times a day. I type in www.gmail.com, which routes me to a longer URL and the log-in page. When I click the star to make this page a bookmark, it won't work. I've also tried using the menu option "Bookmark This Page," which also doesn't work for this website. It's seems to be hit and miss as to when Firefox will allow me to bookmark a page and when it won't. I've had no problem adding many other pages; it just seems that with a handful of them I run into this issue.
I've tried closing Firefox and re-opening, which doesn't help, but that is about the extent of my troubleshooting attempts. This problem has been an issue for me for a couple of years and through several versions of Firefox. (I think I am currently running the most recent version.) It actually led me to believe early on that either Firefox Bookmarks didn't work or I just didn't have the time to figure it out. So since I've been using Firefox I have been repeatedly typing the names of my most frequented sites. I finally took time to sit down with it again last night and have found that Bookmarks will be a huge help. If I could only get ALL of my favorite pages to work...

None of the stuff in " http://kb.mozillazine.org/Locked_or_damaged_places.sqlite " helps. I have tried and tried and I have even wipe the computer clean still didn't help. I got the same problem as he/she has got in the first posted. Can add some web pages but not all the web pages I want.. I should have never updated to 3.6.13... That's when it all started for me, from that version..... Now Version 3.6.14 is out, I was hoping the version 3.6.14 might would fix the problem wrong again....
Funny thing is i can not even Bookmark Firefox.com!!!!!...lol
So any ideas on how to fix it other than the link giving would help.
Thanks.

Want new tab to open to home page and why does firefox not have a simple check box in the options because I can't keep going through a long procedure each time

I want new tab to open to home page and why does firefox not have a simple check box in the options because I can't keep going through the long tedious procedure each time I install firefox. It is something that should be in the options tab , and I want to know why it isn't. I am totally frustrated with firefox and getting ready to switch.

You can use the SearchReset extension to reset some preferences to the default values.
*https://addons.mozilla.org/firefox/addon/searchreset/
Note that the SearchReset extension only runs once and then uninstalls automatically, so it won't show on the "Firefox > Add-ons" page (about:addons).
If you do not keep changes after a restart or otherwise have problems with preferences, see:
*http://kb.mozillazine.org/Preferences_not_saved

Why does Firefox 32.0 keep prompting me to update, then failing to get past the "connecting to update server" when I click the "update now" button?

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