Why does Firefox constantly crash? This problem has become epidemic.

This is but one of many websites that cause Firefox to stop working.
I am using an Asus laptop, Windows 7 Home Premium, 64 bit computer.

If you have submitted crash reports then please post the IDs of one or more crash reports (bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx). 
You can find the IDs of the submitted crash reports on the about:crashes page. 
You can open the about:crashes page via the location bar, like you open a website.
See:
*http://kb.mozillazine.org/Mozilla_Crash_Reporter
*https://support.mozilla.org/kb/Mozilla+Crash+Reporter

Similar Messages

Why does firefox 7 crashes the system if Quadro NVS 135M graphics driver is installed?

Why does firefox 7 crashes the system with a Quadro NVS 135M graphics cards installed?
It happens immediately after opening Firefox on a two screen system. You get a message saying the Graphics Driver stopped responding, but that it managed to recover, but after a while the system freezes completely. You can't even CTRL+ALT+DEL.

I get this too on with my nVidia GTX460 card. In my case the screen goes black. It happens once every few days, and for a while I could not figure out why. I was forcing a shutdown to get the screen back.
But I put the computer to sleep and woke it up, since that restarts the video, and this let me see what was wrong. The only error message is it reports that Firefox hung. There is nothing else in the Event logs.
I'm running Windows 7 with all the updates from Windows Update, and my video driver is 285.62, but his also happened with the 260.26 driver.
I imagine this is happening a lot, but people aren't able to isolate the cause.
I'm looking for a fix, not a bypass.

I upgraded to Firefox 3.6.4 and now every time I try to print email fire fox crashes THIS PROBLEM HAS NOT BEEN RESOLVED!!

F.F. 3.6.4. printing email causes F.F. to crash.
I have received three emails from tech support stating the problem has been resolved.
the problem has not been resolved!!
== Crash ID(s) ==
bp-e2fdb0a7-0986-4164-9be5-10f852100625 6/25/10 12:29 PM bp-592e70e7-4108-4ae5-ab2a-078d02100624 6/24/10 12:41 PM bp-0201e463-b7e3-420e-aefe-a04c42100623 6/24/10 12:36 AM bp-97ad8bf1-a308-4dec-ad80-aec5f2100623 6/24/10 12:17 AM bp-f4c0a94d-6c91-4186-bf14-b77812100623 6/24/10 12:09 AM

I have the same problem and have been following the progress with interest
I reduced Adobe to 6.17 but was loath to reduce Flash from 10.1 because of the risk of access
Reduced FF to 2 as well which helped initially but then the crashes because non-stop - as soon as it reloaded it crashed again. I had already removed anything from my program list that I didn't use very often and that could potentially interfere with FF.
Even threw eBay Turbolister overboard as I have had trouble with that in the past!
None of this frantic jettisoning helped one whit, and now the PC is crashing even without FF being running! Very disturbing
It runs fine in safe mode so I think I can discount a hardware problem
Was definitely FF to start as got the usuas FF error messages.
Now FF seems to have been erased so?
Running XP 512k 500GB HDD 32bit single core 1.8GHz
No recent hardware or software

Why does firefox keep crashing? I ran a scan and there was no spyware or malware. I uninstalled and reinstalled firefox. It doesn't happen in safe mode.

For some unknown reason firefox keeps crashing on my laptop computer. I mostly just use the internet for surfing and for emailing. It is very frustrating when I am trying to write an email and firefox crashes. I have unistalled and reinstalled firefox. I ran a McAfee scan on the computer and it has no problems with spyware or malware. It doesn't crash in safemode either. I am in safe mode now otherwise it would have crashed multiple times while getting to this page and typing this message.

If Firefox crashes frequently but stops crashing when you are in Safe Mode that is a pretty sure sign that there is something wrong with your individual setup of Firefox on your Windows 7 machine.
(The 99 others claiming to have the same problem this week probably have their own distinct and separate problems - if you are one of those 99 it may make sense to start your own questions about your problems, if you do not see suitable answers).
Many malware problems would continue even in Firefox's [[safe mode]], so the good news is that malware may not be your problem.
Note that safe mode does not disable plugins, you may wish to consider testing with your plugins disabled, just in case they are interacting with something. To temporarily disable plugins use
* '''Firefox button -> Add-ons -> |Plugins|'''
You do not list the Firefox extensions that are in use, maybe one of them is a problem. I suggest you try Firefox with half of them disabled, if that solves the problem, the troublesome add-on may be in the other half, disable them all and then try with half of the other half enabled. (If you have more than a handful of add-ons it is faster testing like that than enabling or disabling one at a time)
One very important question is how do you know Firefox is crashing ? will you please explain exactly what happens, and what if any error messages you are seeing. (If firefox freezes/hangs that may be different from Firefox or the OS crashing, and require different solutions).
On a general note the following articles may help with troubleshooting:
* [[basic troubleshooting]]
* [[troubleshooting extensions and themes]]
* [[http://kb.mozillazine.org/Standard_diagnostic_%28Firefox%29]]
and if the problem is a true crash
* see [[firefox crashes]]

Why does Firefox have a constant problem finding servers?

Firefox is constantly unable to find servers, even after succesfully loading a web page. When I hit reload it scampers off and finds the server immediately (most of the time -- occasionally I have to punch it twice), but if I leave the tab open, sure as death and taxes, the message will reappear after a while. It doesn't matter what website I am on. Also, I have recently lost the ability to right click on a blank spot on a page and select "reload every ____", where I could select from a variety of time intervals for the page to reload automatically. Before this feature quit, when I had it enabled there seemed to be fewer "can't find server" episodes, but perhaps it was just that the reload would hit every once in a while and the server would miraculously appear.
I would dearly love to fix this. It has not happened in previous versions of Firefox. (I assume I have the latest version, because it updates automatically.) I don't like IE and Chrome is so cheerfully nosy that I rarely use it.
I have talked to others who have had this problem to the extent that they don’t use Firefox anymore. I have used it practically since the begats and I don’t want to jump ship. Please help.

Note that Firefox uses the "chrome://" protocol to access its own internal files and also access files from extensions, so that has nothing to do with Google Chrome.
*https://developer.mozilla.org/en/Chrome
Start Firefox in [[Safe Mode|Safe Mode]] to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe Mode start window.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
See also:
*http://kb.mozillazine.org/Firefox_crashes
*https://support.mozilla.org/kb/Firefox+crashes

Why does Firefox keep crashing when I use it on my Dell Precision computer w/XP operating system?

Well, this is embarrassing.
Firefox is having trouble recovering your windows and tabs. This is usually caused by a recently opened web page.
You can try:
Removing one or more tabs that you think may be causing the problem
Starting an entirely new browsing session

If Firefox crashes frequently but stops crashing when you are in Safe Mode that is a pretty sure sign that there is something wrong with your individual setup of Firefox on your Windows 7 machine.
(The 99 others claiming to have the same problem this week probably have their own distinct and separate problems - if you are one of those 99 it may make sense to start your own questions about your problems, if you do not see suitable answers).
Many malware problems would continue even in Firefox's [[safe mode]], so the good news is that malware may not be your problem.
Note that safe mode does not disable plugins, you may wish to consider testing with your plugins disabled, just in case they are interacting with something. To temporarily disable plugins use
* '''Firefox button -> Add-ons -> |Plugins|'''
You do not list the Firefox extensions that are in use, maybe one of them is a problem. I suggest you try Firefox with half of them disabled, if that solves the problem, the troublesome add-on may be in the other half, disable them all and then try with half of the other half enabled. (If you have more than a handful of add-ons it is faster testing like that than enabling or disabling one at a time)
One very important question is how do you know Firefox is crashing ? will you please explain exactly what happens, and what if any error messages you are seeing. (If firefox freezes/hangs that may be different from Firefox or the OS crashing, and require different solutions).
On a general note the following articles may help with troubleshooting:
* [[basic troubleshooting]]
* [[troubleshooting extensions and themes]]
* [[http://kb.mozillazine.org/Standard_diagnostic_%28Firefox%29]]
and if the problem is a true crash
* see [[firefox crashes]]

My iPhone 3GS has dead spots on the left side of the screen, does anyone know how this problem has started or how I can fix this?

Over the past couple of months, my iPhone 3GS has had dead spots on the left side of the screen, preventing me from using the r, d and x keys, the number 4 and the semi colon and comma keys. Does anybody have any ideas on why this has happened or any ideas that I'll be able to fix this problem?
Just a note; I can't put my phone to sleep or turn off as my lock button isn't working, so I'm using the AssistiveTouch settings.
Thanks.

hannahhfoskett wrote:
I would gladly upgrade to the next model if my contract was due!
This has no impact on the ability to purchase a new iPhone... it simply means that the newer one will not be at a fully subsidized price.
You could always take it to Apple and do an Out of Warranty exchange (I'm assuming the device is out of warranty) for $149 US.

Why does firefox keep crashing my PC?

I have been using firefox for years now and up until last week I have not had any problems. However, firefox started crashing my PC and forcing it to restart and my registry started getting all thrown out of whack!
I have uninstalled and reinstalled firefox several times, repaired my disks, defragged, and scanned for viruses.
Why is this happening????

Hello,
Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Please report back to see if this helped you!
Thank you.

Why does firefox 32 crash when i try to print from "print preview"?

has happened 4 times in a row. Please fix this.

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
#Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
#Copy the '''5''' most recent Report IDs that start with '''bp-''' and then go back to your forum question and paste that into the "Post a Reply" box. (Please don't take a screenshot of your crashes, just copy and paste the ID's. The below image is just an example of what your Firefox screen should look like)
[[Image:aboutcrashesFx29|width=520]]
 
Thank you for your help!
More information and further troubleshooting steps can be found in the [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] article.

Why does Firefox keep crashing with Mavericks?

I don't want any answers on this, but I would strongly suggest that people should not download Mavericks. I did so today, March 22, and since then Firefox keeps crashing or going into the spinning wheel mode. Once it actually shut down my domputer. Clearly Apple updates are becoming as worthless as windows updates.

I haven't had any issues with Firefox and Mavericks. The only issues I've had have been minor.
I suggest you test in a new User. This will quickly tell you if the problem is system wide or if it's your User's folder that contains the problem.
CREATE A NEW USER
Go to System Preferences --> Create a New User in Accounts. Switch to the New User by logging out/in or use Fast User Switching
Do you still see the issue?
If yes, then the problem is with your base files.
If no, then the problem is in your User's folder.
Download EtreCheck. It will display the important details of your system configuration and highlight old files you still might have around that will affect Mavericks. If you need help with the results, you can copy the results to the Clipboard. and paste on the fourm.
http://www.etresoft.com/etrecheck

Why does plagin constantly crash when I try to load a photo?

Windows XP (32-bit)
Adobe Flash version - 11.7.700.224

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash ID's to help us learn more about your crash.
#Enter about:crashes in the address bar (that's where you enter your website URL) and press Enter. You should now see a list of submitted crash reports.
#Copy the 5 most recent crash ID's that you see in the crash report window and paste them into your response here.
Thank you for your help!
More information and further troubleshooting steps can be found in the [[Firefox crashes]] article.

Why does my mail say this message has not been downloaded by the server

Suddenly the majority of my MSN emails say they are not downloaded by the server on my ipad. I didn't have this problem before. I have tried rebooting my ipad and also restarting my email but nothing helps.

Hotmail (Outlook) is down for many users today:
https://status.live.com/
http://downrightnow.com/hotmail
Try accessing Hotmail/Outlook from your Safari browser, rather than the Mail app.
Message was edited by: kostby

Why does Firefox keep crashing?

I have a Mac 10.6.8 and using Firefox browser 31.0. Firefox has been crashing constantly for about 3 weeks. Any thoughts on how I can fix this? Have not changed anything except download updates to Firefox when available. thank you

Are you able to provide any crash ids? https://support.mozilla.org/en-US/kb/mozillacrashreporter

Just yesterday, I've been hit with the problem of a sharpening and or noise issue in develop and exporting? I'm confused to why all of a sudden this problem has happen. I've been using lightroom 5 for months with no issue's till now

I've not changed or done anything different than I have for over a year now and all of a sudden I realized when I printed a photo it was blurry?
So looked into exported photo in my library on PC and it also was blurry. Then went back to lightroom it also in LR library and in develop is blurry?
I'm stumped as to why it just isn't working as it always has and what may be the problem?
Any help or direction would be greatly appreciated, thanks in advance!

What version of LR? There was a bug involving the application of Develop/Detail settings to some resized photos in LR 5.3 that was subsequently fixed.

I can't get on. It keeps saying WWF needs an internet connection. Why does it constantly do this? I can gain access for days at a time and then it kind of freezes. What do I do.

I can't get my IPad to turn on. It keeps saying 'WWF needs a WiFi connection' and it keeps spinning. This happens frequently. If it sits for a day or two, with me doing nothing, it will eventually correct itself. Meanwhile, what can I do to fix this annoying problem? Thanks.

I would update the firmware of your wifi router

Why does Firefox constantly crash? This problem has become epidemic.

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