Why does Firefox crashes and support takes me around and around in circles

Firefox won't open and I get the crash reporter instead. I used to have firefox and was re downloading it, but now it just crashes when I try to open it. Online support does nothing but run me around in circles!!!!

With which Firefox version do you have the crashes?
See:
*http://kb.mozillazine.org/Firefox_crashes
*https://support.mozilla.com/kb/Firefox+crashes

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Why does firefox crash everytime I use it

Every time I use firefox regardless of what site Im on, it crashes every single time, I do not understand why. I have automatic updates on my computer that update once a week. I had no problems what so ever until Tuesday July 11th, after my computer updated, now I cannot use firefox for any thing. Can you please help, this is very aggravating?

EVERYONE 
Please start your own thread if you have a crash.
# Use this [https://support.mozilla.org/en-US/questions/new/desktop/fix-problems/search?search=Why+does+Firefox+Crash+everytime+I+open+multiple+tabs%3F+%28%2Fquestions%2F968746%29#summarize-question special link] if it is only after multiple tabs are opened. (Look at the related questions some may well have solutions that work for you)
#* otherwise use this quick and direct [https://support.mozilla.org/en-US/questions/new/desktop/fix-problems/form?search=Crashes+Firefox+24+%28%2Fquestions%2F968746%29&step=aaq-question link]
#Please try to post from Firefox (Obviously that may not be possible if it crashes on startup)
# Follow the prompts to provide troubleshooting information whilst you post your question.
# Include a couple of Crash IDs You will need to navigate to''about:crashes'' and look for ID s begim=nningwith '''bp-''' see [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]]
# Try Firefox in Firefox's safemode
#* see [[Troubleshoot Firefox issues using Safe Mode]]
#* does that help ?
#* If you crash in safe mode please include the crash IDs from a safemode crash
#If you have already posted in this thread, or have crashes after a opening multiple tabs you may wish to post back to confirm you have started a thread so others may see your progress.
ANYONE WITH NORTON SOFTWARE
Someone has already mentioned Norton in this thread. Please note there is a known issue with some Norton software sometimes implicated in Firefox 24 crashes. Norton themselves are asking for more information.
* Please see https://community.norton.com/t5/Norton-Toolbar-Norton-Identity/Firefox-24-still-crashes-when-the-NIS-toolbar-is-enabled/td-p/1023987
* Note Norton forum has Mixed content, you will need to disable Firefox protection when a shield appears in the location bar or you will not see the correct forum navigation. I am sure Norton are aware of this.

Why does firefox's internet files take so much space on hard drive?

Why does firefox's internet files take so much space on hard drive?For example, I have 9,80GD on disk and after looked 2 video on youtube(2-3 min each) it's become 9,60GB. It's 200MB gone!

Diane Wordsmith wrote:
If you did not see the dialog box asking if you wanted to delete from the hard drive, I think this may be one of those options where you can say "Don't ask again," meaning until you trash your iTunes prefs, it will cease asking the question.
you can bring those dialogs back. iTunes > preferences > advanced > reset all dialog warnings
JGG

Why does Firefox crash when I open Adobe, Firefox & all plug ins including Adobe are up to date and current, WHY?

Firefox crashes when I open Adobe (pdf) ALL plug ins are up to date as is FF

This is a known issue with Adobe Reader, and it depends on Adobe updating their plugin.
Whilst you're waiting for Adobe to fix their plugin, you can disable it and fallback to the default PDF reader in Firefox by following these steps:
#Go to ''Tools'' > ''Options'' (or ''Firefox'' > ''Options'').
#In the Options window, select the ''Applications'' tab.
#In the ''Search'' field, type ''PDF''. You should find ''Portable Document Format (PDF)''.
#On the right handside you should find an ''Action'' column. In order to view PDF files in Firefox, choose ''Preview in Firefox''.
Did this fix your problems? Please report back to us!
Thank you.

Why does firefox crash when the internet connection is lost?

We have been having trouble with our internet connection recently and firefox crashes whenever the connection is lost, but this didn't used to happen, so I was wondering why this was happening.

If there is any intermittent issues or connection is lost you will revert to the menu, regardless. The 'apps' are fed via server and there is nothing stored on the unit, it simply caches when you are online.
As for the initial wait time. That could be due to ISP throttling, interference, using another DNS
Note: This is a user forum, there is no service provided here by Apple. If you wish to get official tech support you need to contact them.

Why Does FireFox Crash on this page?

After resetting Firefox, it still crashes on this html page, even though Chrome and IE have no problem with it.
http://howtothinksideways.com/zdevDanAllen/firefoxnotcrash.html
Why?
This page does not crash...
firefoxnotcrash.htm
The difference between the two pages is right at the end, were the crashing file has a valid < to open a <div tag, where the non crasher has the < removed. Evidently, FF does not like that div.
An error message instead of crashing and taking all the system memory would be something the developers might want to consider adding in a future release. I would vote for adding the error message and removing the password deleter that can unannouned with the last upgrade.
man....
p.s. I would have to say, Firefox's way of crashing when no other browsers crash, with no error message and taking all the system memory from my computer into its death dive, has to be worst but I ever saw.

I did every step, same result. My gf is not getting the problem on her computer, I am trhing a reset;. sheez.
Still does not answer my question. I did not ask how to fix it. I asked why this is happening?

Why does firefox crash when I print twice?

When printing any webpage from firefox, if I cancel the print command and try to print again, it crashes, and sometimes it crashes on the first attempt. I tried everything suggested on Mozilla troubleshooting website, and finally removed every firefox/mozilla file and re-installed new version of Firefox, but new version still has the same problem. Found other users online with same or similar issue, but no real solutions yet. Using Canon MX700 printer. Could it be a printer plugin? Any help appreciated

Check your print queue in your system preferences and make sure it is not jammed up with prior
print jobs that have not gone thru. After that I would shut the computer down, restart it by holding down the power button until your hear a long tone. If that does not work make sure your reinstall the print drivers that came with your Canon printer. Check the printer setting in the system prefs and make sure all settings are correct.
PS - keep in mind that sometimes PDF files and other files can become corrupt which will cause print hangs also!

Why does Firefox crashes when viewing Google Images?

I was having six tabs open, one is an online pdf and two are from Google Images while the rest are forum tabs. The Firefox (ver 19 which I'm using currently) lags whenever I search for images using Google and in seemingly random occurrence, it will cause the Firefox to immediately crash with no warning. I had lost a significant portion of my time in composing emails and searching for information due to this unexpected error and it had occurred for past three versions of Firefox for me, pointing at the same initial triggers, having Google Images tab open. Checking the crash reporter reveals nothing as it stated "EMPTY: no crashing thread identified; corrupt dump." I hope the Mozilla team would immediately rectify this problem as it's quite annoying--and time wasting.

https://support.mozilla.com/en-US/kb/Firefox+crashes+when+loading+certain+pages

Why does Firefox crash when I try to view my Twitter page?

For the past week, almost every time I try to open a new tab to go to Twitter.com (or right-click on a link in a tweet), Firefox crashes on me. Today when I tried to go to Twitter, Firefox will only load the Twitter navigation bar and not the rest of the page. I have attempted to view my Twitter page multiple times.
I can view my Twitter page in IE, Google Chrome and Opera, but not Firefox, which is my preferred browser. Have there been any changes to Firefox in the last week that could have caused this?

You already posted some of the crash report links in another thread that you had created, so I'm going to lock this thread.
Locking duplicate thread. Please continue here: [[/questions/1024924]]

Why does Firefox crash every time I try to print?

I am running Firefox 31.0 on a MacBook Pro running Mac OS X 10.7.5. I was having issues with mysterious add-ons that added new buttons to the toolbar on both Firefox and Safari. I un-installed Firefox and the Firefox settings folder, then re-installed Firefox from an earlier version (18.0) which automatically updates to the latest version.
Every time I try to print any page on any website, the Print dialog box appears but Firefox crashes as soon as I click the "Print" (OK) or "Cancel" button.
I have tried running Firefox in Safe Mode, but the problem recurs. I tried resetting Firefox, but the problem recurs. I tried resetting Firefox's print settings, but there were no "print_printer" or "print.print_printer" settings in about:config and no lines beginning with "print_" in the prefs.js file. I un-installed and re-installed Firefox after deleting the Firefox settings folder, and still the problem recurs.
Crash reports:
bp-a83a0840-2e6d-4e14-a666-5ef052140617 17 Jun 2014 15:57
bp-bb497460-fee7-4e6a-a131-f761d2140617 17 Jun 2014 15:48
bp-20885386-fd12-4edc-8d41-d02632140617 17 Jun 2014 15:46
bp-d7718dd4-1ff8-4c71-b5ad-c465d2140617 17 Jun 2014 15:45
bp-d9635fe5-6af4-46bc-98f5-0ca9d2140617 17 Jun 2014 15:45
bp-e85452bc-71c5-449b-b02d-040152140617 17 Jun 2014 15:44

I run Firefox in Safe Mode: the problem recurs.
bp-7c511a21-b221-4fbf-8a6e-a102a2140617 18 Jun 2014 09:03
I update the plug-ins and restart Firefox: the problem recurs.
bp-6c2f990e-b722-4274-949d-cea202140617 18 Jun 2014 09:24
I disable all plug-ins and extensions, then restart Firefox: the problem recurs.
4B7DF2BF-3AEE-43B9-824E-EA4DD7DEF81B 18 Jun 2014 09:25
I'm using the default theme and have avoided changing any settings since the last re-install.
Halp!

Why does firefox crash when i am trying to use the google search function?

I use Windows 7 and have Firefox 3.6.23 installed. I have no problem with most websites, but Firefox crashes every time I try to do Google searches. So far this issue is only happening with Google.

See below. If anyone can help with this, I would appreciate it.
Add-ons: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}:6.0.24,{CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA}:6.0.26,{4ED1F68A-5463-4931-9384-8FFF5ED91D92}:3.4.0,{972ce4c6-7e08-4474-a285-3208198ce6fd}:3.6.23
BuildID: 20110920075126
CrashTime: 1318036312
EMCheckCompatibility: true
Email: [email protected]
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1317382785
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 402
StartupTime: 1318035938
Theme: classic/1.0
Throttleable: 1
URL: http://www.google.com/
Vendor: Mozilla
Version: 3.6.23
This report also contains technical information about the state of the application when it crashed.

Why does Firefox crash every time I search Google?

Literally every single time I search Google it loads up the results page, but immediately crashes Firefox. No Crash ID it just goes blank and reads "Not Responding" at the top. This only happens with Google on Firefox, but Google on *shudders* Internet Explorer works as normal...

I run Firefox in Safe Mode: the problem recurs.
bp-7c511a21-b221-4fbf-8a6e-a102a2140617 18 Jun 2014 09:03
I update the plug-ins and restart Firefox: the problem recurs.
bp-6c2f990e-b722-4274-949d-cea202140617 18 Jun 2014 09:24
I disable all plug-ins and extensions, then restart Firefox: the problem recurs.
4B7DF2BF-3AEE-43B9-824E-EA4DD7DEF81B 18 Jun 2014 09:25
I'm using the default theme and have avoided changing any settings since the last re-install.
Halp!

Why does Firefox crash every time I am on Facebook since 3 or 4 days now?

everytime I go on Facebook it lets me register in write a bit of a message and then crashes. It started about 3 or 4 days ago.

seems to be after I log into a site 'facebook' pops up and wants me to register. I finally did and the next time I logged into a different site a blogger site of some kind wanted me to register. Any download attempts Firefox crashes.
I don't have a browser hijacker.......

Why does Firefox 4 not open video files (news and youtube) at all, but Firefox 3 and MSIE 8 open these video files quickly, all on my Dell Dimension 8250 desktop with MS Windows XL Pro?

I subscribe to an Earthlink package of telephone and ISP through DSL in Dallas, Texas. To avoid the congestion (time outs and files not found) of the virtual "cloud" servers, as a workaround I connect to the Internet through dial-up on each session on my pc. There is only one pc or computer on my local network. I downloaded Firefox 4 RC and it failed (would not open video files on the Internet), so I removed the Firefox 4 RC program from my pc, and then I downloaded and installed Firefox 3.6.16, which works fine.
My operating system is Windows XP Pro.

Try disabling hardware acceleration. Many visual bugs can be attributed to issues with graphics drivers.
(Firefox -> Options -> Advanced -> General -> [ ] Use hardware acceleration when available)

Why does firefox crash in iTunes? Also, in my tool options new windows are to open in a new tab. They don't, why?

Foxfire wasn't connecting to the web and I had to reinstall it.
Since that time I haven't been able to access iTunes and new windows don't open in new tabs

I completely uninstalled the printer and drivers and restarted the computer. I then uninstalled and then reinstalled Firefox 7.0.1, restarted the computer and then reinstalled the printer (from the previously downloaded exe file, because I don't have the CD for the printer). Unfortunately, neither of those things worked, but I did notice that when I uninstalled Firefox, it asked if I wanted to save settings, and I said yes and it seemed to remember the Dell 720 printer in the "about:config" menu. So, maybe uninstalling Firefox without saving settings would make a difference. What do you think? Also, I just noticed in the "Add or Remove Programs" menu in control panel that the icon next to "Dell Photo Printer 720" is a little recycle bin, which seems a bit odd. On the dell.com forum, someone suggested using Firefox 5.0.1, available at a different website. Is this worth a shot or are there other more conservative troubleshooting suggestions to try first?

Why does Firefox crashes and support takes me around and around in circles

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