Why does firmware upgrade erase everything on the ...

I have an E71, and yesterday I got an email saying that new firmware was available for my phone. 
So I was trying to find out what was new in the new firmware, to see if it was worth upgrading, but so far, I've not been able to find that information anywhere. Why is that? 
But what's much worse is that, according to the FAQ, all installed programs and all data will be erased when upgrading!!!
Hello Nokia - this is 2009, it should be possible to upgrade the firmware without losing all data!!! I know about other phone manufacturers that manage to do this without losing data. It's not even necessary to install additional "Software updater" software (that only runs on Win 2000 and XP).
I'm not interested in spending half a day configuring the phone, reinstalling programs and syncing back contacts etc! Especially since I don't know what benefits the new firmware has. So I'll stick with the firmware I've got.
Wake up Nokia!

Hi kin66
Newer devices have UDP = User Data Preservation which goes someway towards addressing these issues and backing up phone settings to memory card also helps as you are obviously aware.
Happy to have helped forum in a small way with a Support Ratio = 37.0

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    >>>following link:>>>http://www.**bleep**.com/support/contact/welcome.asp?r=CLA&d=TS>>>>>>========== >>>DISCLAIMER >>>========== >>>This email and any attachments may contain private, confidential and >>>privileged materials for the sole use of Creative's intended recipient>>>>>and is not to be forwarded or copied to others. Any review, copying >or>>>>>>>distribution of this email or any attachments by others is strictly >>>prohibited. If you are not Creative's intended recipient, please >>inform>>>Creative immediately by responding to this email and thereafter >>>permanently delete the original and any copies of this email together
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    >>>>privileged materials for the sole use of Creative's intended >recipient>>>>>>>>and is not to be forwarded or copied to others. Any review, copying
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    Message Edited by Catherina-CL on 0-3-2005 2:4 PM

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