Why does illustrator CC crash on open in my macbook after installing cintiq 13HD?

Question

I used illustrator CC for a while and it was working fine. Then I got the cintiq 13HD and I setup eveything was required to make it work. I tried it with most of my applications specially photoshop, flash and even watched a movie on the cintiq and everything worked just fine. Then, I wanted to use illustrator CC but it started to crash every time I try to open it. So I contacted Adobe customer care two times the fist time the resolve was to delete my preferences from the library by clicking on finder the from the menubar I click go then go to folder then I write "~/Library/" then "Adobe illustrator 17" and I delete the folder inside it. So, I followed the steps and it worked so I had to orgnise my tools, colors and everything but it worked. However, some of my saved documents didn't work. The next time I tried to open illustrator it crashes again and I had to do all the steps again and again. Everytime I need to use illustrator I have to delete that folder and reorgnise my tools.
so I contacted them again the guy answers was we do not support tablets! and he wasn't helpful at all.
So can anyone give me an answer. How can I use illustrator on my cintiq without facing this problem?

Answer 1

Seems to me like the Wacom is introducing an additional "screen" area which gets stored in the workspaces or something like that and they do not initialize properly when opening the program. Probaly a bug for which you will have to wait to be fixed in an update...
Mylenium