Why does Illustrator CS 4 high res pdf ask for linked images?

I have saved high res pdfs (press quality) from Illustrator CS4 directly, and when I sent these pdfs to the printers, they ask me to supply them the linked images, otherwise they could not view the entire file completely. I thought the high res pdf setting would automatically embed images, could anyone please help me?? Our printers are waiting for explaination urgently and the images are very very large to be transferred overseas online. Thank you!!

If you made a PDF which is "print ready" there should be no issue, this is given that the printer informed you as to what "Print Ready" was by their workflow standards. The only time I would need to go back to a client for source files which were embedded into a PDF is if there were color mode issues (RGB image needed to convert to CMYK with certain profile) or if client PDF produced without required bleed. If you have exercised due diligence and the PDF is in fact "Print Ready" the printer may not be used to working with PDF files that are truly print ready. I have sent PDF files to printers who absolutely wanted to open the PDF in Illustrator and have all source/linked files because they were used to getting all end user files, not press ready PDF files. Once I spoke with the Prepress operator and let him know that I went through the PDF and made sure the file was exactly separated as it should print, and he should be able to send it straight to his RIP, then everything was fine.
Prepress people get used to dealing with designers who don't know how to do anything execpt make a moch up of what they want and print it out on their own ink jet printer. The actual file they send to the printer may need to be completely retooled in order to separate correctly for the printing process.

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