Why does iMac show after boot white screen

Hi, the iMac is about a year old and showed suddenly a problem with the screen. It turned blue and it disapeared only by pulling out the power cord.
Today, the restart stops after the apple logo and ends in a white screen. Shutdown is posible by the power switch - holding three seconds.
It is not a problem of a harddrive, because i could see the recovery drive. However starting the recovery drive did show the same steps ending in a white screen.
What is the problem? I think it is a failure if the grafic card?

iMac (27-inch): AMD Radeon 6970M Video Card Replacement Program

Similar Messages

  • HT201401 Why does my 3GS have a white screen sometimes, and I have to lock the screen for it to go back to lock screen?

    Why does my 3GS have a white screen sometimes, and I have to lock the screen for it to go back to lock screen? Sometimes I have to attempt the lock screen several times, and it still doesn't work. I, then, attempt to restart it by powering it down, and the lock screen will appear again. The display goes out sometimes while I am on a call, and I can't hang up. I have to go through this hole process over and over again.

    The Basic Troubleshooting Steps are:
    Restart... Reset... Restore from Backup...  Restore as New...
    Restart / Reset
    http://support.apple.com/kb/ht1430
    Backing up, Updating and Restoring
    http://support.apple.com/kb/HT1414
    If you try all these Steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step... Be sure to make an appointment first...

  • Imac won't boot - white screen

    Ok, so now my imac won't boot. All I get is a white screen; I also can't boot from install DVD.

    Hi David
    Try booting the Install DVD holding the Option key or run the Apple Hardware Test as described in the following Apple article > http://support.apple.com/kb/HT1509
    Dennis

  • Why does my ipod have a white screen?

    I was out with mt mates on a hot day, when i took out my ipod to plug into the speakers, i had a white screen and i can't do anything about it

    This happens when it has water damage

  • IMac Why does iMac show mid 2011 when purchased mid 2012?

    Just checked about my mac and surprised to find its stating mid 2011 when it was purchased from UK Apple store July 2012. 
    Could anyone explain why this would be?  Thank you

    I had a similar situation with Bluewater, Kent.   Apple do not clear old stock on the basis of OS upgrades and I, too, had to accept Tiger upgraded to Leopard.  But like yours, mine has been an excellent machine.   I suppose it doesn't matter too much until you get a major system change and the machine is unable to accept it.

  • I had to reboot my iMac, it froze... When I went to reboot it started up as usual... Made power sound, showed apple logo (white screen)... And pin wheel started after 3 to 4 mins., went tblack screen with error messages. Rebooted 5x, won't go paspinwheel

    I had to reboot my iMac, it froze... When I went to reboot it started up as usual... Made power sound, showed apple logo (white screen)... And pin wheel started after 3 to 4 mins., went to black screen with error messages. Rebooted 5x, shot off power source, disconnected external devices... Now won't go past pinwheel... Since it does not go to black screen, I cannot convey error messages... Please advise what I could try... Thank you... I have an iMac 2009... Upgrade operating system to new system this spring... Don.

    It is guitardad's again... I read past topics on this issue... As I am not overly computer savvy, I want to be careful that I don't mess things up further... Of course the extended warranty is done... There is talk about booting from the system disc...  I'm not sure if this is the first thing to do or not... Can the support community, advise me on what logical steps I should take ( in order) or direct me to a website and/ or you tube video that walks one safely through the processes... Once again thank you for reading and offering your advice... I am on fixed $$$ so I'm trying to avoid calling apple, unless I have no options and/or the suggestions do not resolve the issues... Tx again Don.

  • Why is that whenever there's a power outage or whenever I restart my computer sometimes my iMac wont completely load up? It will just  show a blank white screen. It will do that for a few days until it decides to fully load up.

    Why is that whenever there's a power outage or whenever I restart my computer sometimes my iMac wont completely load up? It will just  show a blank white screen. It will do that for a few days until it decides to fully load up.

    First step would be a PRAM reset.
    http://support.apple.com/kb/ht1379
    Post back if that does not work.
    The next step would be to try "Repair Disk".

  • My ipod model A1367 display shows only a white screen. why is it?

    my ipod model A1367 display shows only a white screen. why is it? please help me im using apple product for the first time

    Try:                                               
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • 27" 2009 iMac is stuck on white screen after OS X Maverick update

    27" 2009 iMac is stuck on white screen after OS X Maverick update.  How do I get past this White Screen?  I have tried to use the PRAM reset, holding down Shift,Command, R, and P after turning off computer then when I turn it on, having those pressed until I see the apple symbol.  I only hear one chime. Never get to a second chime.  Thank you.

    Startup - Gray, Blue or White screen at boot, w/spinner/progress bar
    Startup - Gray Screen
    Startup Issues - Resolve
    Startup Issues - Resolve (2)

  • Does anybody know why my ipod touch 3rd generations screen does not show anything? The screen is all black, when I try to synchronise my ipod to my library it comes up with a message saying "iTunes could not back up the ipod because a session could not be

    Does anybody know why my ipod touch 3rd generations screen does not show anything? The screen is all black constantly. When I try to synchronise my ipod with my iTunes library it comes up with a message saying " iTunes could not back up the ipod because a session could not be started with the ipod. Please help and reply if you know an answer!!!

    Try this previous discusssion:
    https://discussions.apple.com/message/12518406#12518406

  • HELP - hi with apple Configurator why does it show with a yellow triangle on the right side of the screen what am i doing wrong for the ipads not syncing or whatever and how do i fix that?

    HELP -- hi with apple Configurator why does it show with a yellow triangle on the right side of the screen what am i doing wrong for the ipads not syncing or whatever and how do i fix that? although i have looked online to try and figure it out and here is the website i found is this the stuff i need to do to fix this? is this site what i need to do to fix this? http://edtechstandish.wordpress.com/what-ive-learned-about-apple-configurator-so -far/  Thanks

    Sorry but I don't know anything about this.  But you might have better luck posting this question over ing the iPad in Business and Education forum here: https://discussions.apple.com/community/ipad/ipad_in_business_and_education?view =discussions.

  • Why does my I MAC boot but shows no display and fan is loud?

    Why does my I MAC boot but shows no display and fan is loud?

    Reset the SMC a couple of times and then post back. Instructions are:
    Shut down the computer. 
    Unplug the computer's power cord and all perihperals.
    Wait fifteen seconds. 
    Attach the computer's power cord. 
    Wait five seconds, then press the power button to turn on the computer.

  • I downloaded Mountain Lion OSX three days ago.  On start-up my IMac shows a black DOS screen.  Must unplug the Mac to restart.  Please help!

    I downloaded OSX Mountain Lion three days ago.  On startu my IMac shows a black DOS Screen. I must hard boot and it works.  Does anyone have the same problem?

    vonundzu wrote:
    Same problem here...
    "I did an upgrade from OSX Lion to OSX Mountain Lion and I also get a black boot screen ONLY from a cold startup. If I type exit, my macbook pro startsup normally."
    I already made a clean install and it didn't fix anything - the issue still exists (on my MBP 5.1 late 08)
    BUT: the most horrible thing is: I also tried to downgrade to 10.7.4 (it worked perfectly before the update to 10.8!!!) and after being back on 10.7.4 it also boots (cold boot) into single user mode...
    Now I'm back on 10.8 again (the 2nd clean install) and waiting for a fix...
    I tried everything (alls kinds of commands, permission rights and reset all PRAM NVRAM SMC... no luck!)
    A friendly guy on the german applehotline told me (after 2h telling him what my problem is): "mountain lion didn't break your mac it must be a hardware error and your mac is out of warrenty - so have a good one...bye"
    Maybe apple will bring an update to fix this because it is ofcourse a software error...
    Best regards from Germany
    I hope Apple brings an update too. I still have this problem. I also tried to do a clean install, which was a lot of work! So it must be a software problem.
    I find it really annoying to get the black boot screen every time I do a cold startup!
    I hope more people who have the same problem post something here, to let Apple now that they have to do someting about it!
    Best regards from the Netherlands.

  • Hi im new apple user ..Bought a mac 3 weeks before my mac does not show serial number on screen .Also I am unable to sign in imessage n facetime it gives network error like .! What can be this issue n how to solve it??

    hi im new apple  ,ac book pro user ..Bought a mac 3 weeks before my mac does not show serial number on screen .Also I am unable to sign in imessage n facetime it gives network error like though i can access web site n etc  .! What can be this issue n how to solve it??

    Hi,
    If the machine is brand new I don't see why the serial Number is missing (it is entered on to a special chip at the factory)
    However if the machine is a return and has been refurbished then the Logic/mother board may have been changed and someone forgot to put the info back to the new board.
    for the   Points
    7:44 pm      Thursday; January 16, 2014
      iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

  • My Ipod 3rd generation wont turn off and is showing a blank white screen someone please help

    My Ipod 3rd generation wont turn off and is showing a blank white screen someone please help! xx

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar              

Maybe you are looking for

  • 4 tracks of audio using Quicktime?

    The TV show we're doing wants us to provide to the promo department an HDCAM tape with four tracks of audio: Ch 1 Dialogue, Ch 2 Effects, Ch 3 & 4 Stereo Music. We can easily lay that out in Final Cut, but we don't have a HDCAM record deck. So we're

  • Preview.app going crash when trying find something over multiple files at a time

    Hello! I have MacBook Pro 15 inches from the end of 2013 with Retina. I use preview.app to read and search over multiple files (PDF). I am getting crash of preview.app. How to repeat crash: - select several pdf files - click with two fingers - choose

  • SQL Server 2008 self-signed certificate is 1024bit or 2048bit?

    When there is no user defined certificate available, SQL Server will generate a self-signed certificate when service starts, We have a tool scans and finds that in SQL 2005 the self-signed certificate is 1024bit,  does someone know the default self-s

  • E71 signal

    every morning i have to turn my e71 off because it has lost signal over night it did this for a couple of weeks so i took it back to 3 my network provider and they gace me a new one now this one is doing the same. i know it the handset because i neve

  • IPod Nano won't eject

    Ok so I'm new and I'm trying to get a playlist onto my new iPod. However, every time I go to the File menu and select iPod update, afterwards it becomes impossible to eject the iPod nano, and I can't even shutdown my computer. Well I get impatient af