Why does Indesign say I have missing fonts even though they are in my packaged document?

I use CS4 on my pc at work, and always package my files, as I have always done on my mac at home, to keep the links and fonts together so that when I send someone a folder, all of the fonts and images work.  For some reason, the packaged graphic designs (created on a mac) that are being sent to us from our graphic designer, all of my fonts are lost - even after having purchased the main one that we use - Gotham - to prevent this from happening.  This also occurs with any designs that I package and send out to others in our office.  I always have to relink the Gotham fonts, and I cannot retrieve the formatting for the fonts that we don't have, even though they are packaged. 
We are considering purchasing a mac for me to use in the office, but I'd like to make sure that it is not user error before we proceed.
Any ideas would be wonderful.  I never had this problem with my mac at home with packaging, and it has me confused and frustrated at work.
Thanks!

Since CS6 is the current release, upgrading to CS5 is a near impossibility, and EVERYONE will need to upgrade in lockstep or you'll be worse off than you are now with users of your newer version creating files that cannot be opened by users of CS4 (and your CS4 packages won't automatically install the fonts in the documents in the later versions without manually changing the names of the packaged fonts folders).
As far as font formats, if you are going to collaborate cross-platform, the font of choice is OpenType, which is 100% cross-platform compatible, and second choice is Windows TrueType which also can be installed on Mac OS X (so, essentially, also cross-platform). Last choice would be to use Windows Type1 which can be installed in the private InDesign Fonts folder in the Mac applications folder and will work in ID, but nowhere else. Any of these would allow everyone to use the same fonts, presuming you all purchase the same versions. Purchasing Windows versions and Mac versions of the same font usually works, but there may be little surprises, and you probbly don't want that.

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