Why does iphone use cellular data to contact internet when wifi is available?

If I leave Mobile Data (or Cellular Data) enabled on my iphone,
I find that the phone uses my carrier phone service to access the internet about 10 times
per day. The accesses tend to be mostly very small data transfers (say about 10KB).
I have no idea why these transfers are taking place, but I can see them on my Vodofone bills.
Since I am rarely away from my home wifi facility, I would also expect any access to
use wifi as a first choice, and notify me if there was a need to use cellular access.
So I have 2 questions. What are these data transfers that I am not explicitly requesting,
and why are these data transfers not made through free home wifi as a first choice.
Apple has advised me to turn off mobile data unless I am away from my free wifi.
Mike

Thanks for the reply. I haven't used visual voicemail. My preference would be for any data transfer to be done on wifi when wifi is available. Battery life is not currently an issue for me. I do think that it shoud be possible to find out which service or app is causing the data transfer. Although I am not near my data limit at present, I do think that I have a right to know why a service, for which
i pay, is bring used.

Similar Messages

  • Since upgrading Iphone to iOS 5.1.1 it does not automatically use wifi internet when wifi is available. It has been draining my mobile data. I can only manually change settings with cellular data everytime I get home. Any other solutions?

    Since upgrading Iphone to iOS 5.1.1 it does not automatically divert to my wi-fi internet when wifi is available in my home. It has been draining my mobile data I  now have very high bills from my mobile carrier for high data usage. I can only manually change settings in the Network and turn cellular data on and off everytime I get home and leave the home. This is very frustrating as it wasn't a  problem until the upgrade. I have spoken to a few people that this has happened to. Has anyone found this problem and does anyone have other solutions?

    Please disregard this question. I'll submit a shorter and more direct question. Thanks.

  • HT4623 Hi why does my itunes always say "error contacting server" when i update my iPhone 5 with the iOs 6.1.3 update

    Hi why does my itunes always say "error contacting server" when i update my iPhone 5 (iOs 6.0.2) with the iOs 6.1.3 update?

    Hey Tigergirl17,
    Thanks for the question. If you haven't already done so, you may want to update iTunes to v11.1 (released on Sept 18th). After updating iTunes, you can then update your iPhone 5 to iOS 7.
    iOS: How to update your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT4623
    Thanks,
    Matt M.

  • Why does it say transfering data to other sites when i click on website

    why does it say transfering data to other sites when i click on website, i go on a web page and along the bottom says transfering data from other websites all flash along the bottom page

    I'm having the same problem with the iTunes Store...it much be down :(

  • Does it use cellular data to sync iPhone to iTunes on computer?

    My phone is broken and it won't connect to wifi. I don't have any data left for my month.

    Are you just syncing content? Or are you doing an update on the phone?
    Syncing content doesn't use any data; not sure if updating a phone requires it to communicate with Apple's servers afterwards so that may use data.
    ~Lyssa

  • Why does iPhone automatically enter my entire email address when I simply type "gmail" and how to I turn it off?

    Why does my iPhone automatically enter my entire email address when I simply type "gmail" and how to I turn it off?  It also does it whenever I type it in Safari (but not Chrome) and it only does it with one of my email addresses and not any of my other ones (i.e., yahoo, hotmail, etc.). 
    Thanks so much for your help!

    I don't see visible underscores in that login form, but they appear to be entered (that form isn't high enough to show them for me).
    You can verify that in the Scratchpad and use Execute > Display after pasting the below posted code.
    * Firefox/Tools > Web Developer > Scratchpad (Shift+F4)
    <pre><nowiki>document.getElementById("userid").value;</nowiki></pre>

  • TS4009 Why does Music use 3 GB on my iPad when I'm using Cloud? Is it the pics of album covers for my playlists? If so can I replace them with simple list like my Song list?

    I noticed that I am using three gig storage for Music when in fact I am using the cloud for my music. I also noticed that when I choose set list I have pictures of artists on my iPad. Could that be the reason I am using so much space?  I use the cloud in order to not use up much storage space for music on my iPad but yet it appears I am.

    I belong to iTunes in order to put music on my computer and sync to my iPod.  I don't know if I belong to iTunes Match??  I have noticed that the vast majority of my songs when not connected to the Internet  are grayed out and not playable..  Then again there is a minority that are playable. Why are the color album photos of my playlist on my iPad.music.  Does't that use up storage space? Is there a way to get rid of them?

  • Why does iPhone backup require access to the Internet?

    While syncing my iPhone, iTunes first performed a backup. My firewall reported that the backup phase of the sync required access to the Internet. Why would the backup require access to the internet unless it was sending some information?
    This makes me a bit worried that some of my personal data is being sent to Apple without my permission.

    Whenever your phone is synced and iTunes recognizes there are new crash reports, a program called MDCrashReportTool sends these reports to Apple. Apple then funnels the reports to the correct app developer's iTunes Connect account. No personal information is transmitted.
    If this bothers you(it shouldn't), you can turn off the sending of the crash reports:
    Right-click on the phone in iTunes, and click "Reset Warnings." The next time you sync, itunes will ask if you want to send the reports. Un-check the "Do not ask me again" option, hit "Don't Send," and you're good to go.

  • IPhone 5 cellular data charges while using wifi - Carrier AT&T

    My iPhone 5 uses cellular data even when connected to wifi.i.  Although some periods show data usage while I was home asleep, other periods were while I was awake and using the wifi with another computer so I know my home network was working during this time.   
    When I contacted ATT support I was told that this type of data usage was normal when using wifi since the iPhone 5 was advanced and used data at all times, even when associated with wifi networks. The suggested fix was that I disable cellular data to avoid charges. This answer is unacceptable to me since it defeats the purpose of owning a smart phone in the first place .

    If they are telling you it's supported, then take it to them for help Apple does not support it. They are NOT a supported carrier as far as Apple is concerned. They are NOT authorized to carry the iPhone. That doesn't mean it won't work, that means that Apple can't help you make it work. Talking to T-Mobile about how to get your phone working on an unsupported carrier is pointless. Talk to Metro PCS or go find a supported carrier... like T-Mobile.

  • On iPhone 5c iOS 8.2, I go to settings, cellular, use cellular data for: Under "use cell data for are my apps but they are greyed out how can I ungrey them??

    iOS 8.2 on iPhone 5c, goto settings, cellular, use cellular data for: all my apps under "use cellular data for" are greyed out. I've restart and hard reset. Looked thru all settings. Can someone help??

    Did you try to reset the phone by holding the sleep and home button for about 10sec, until the Appel logo comes back again? You will not lose data by resetting.
    If this does not work, did you try to switch off Cellular Data, restart the phone and switch it back on again?

  • Why can't I disable certain apps from using cellular data?

    (iPhone 4 on iOS 7.0.4)
    I can't seem to turn off the ability for certain apps to use my cellular in the "Cellular" menu.  I would usually to go Settings>Cellular and begin turning on/off app from using cellular.  But now, I can't turn them off.  I would switch them off and turn off cellular, then I would turn the "cellular" option on and the same apps would have their switches on instead of off.  They would switch on automatically without my consent. 
    Before you say that maybe I have "allow changes" or "don't allow changes" on the cellular data use.  Even if I had one or the other, the manual changes gets ignored.
    I have to have the "cellular restriction use" to allow changes to try to turn off the individual apps that have cellular data on. But the second I leave the sub menu or turn off and then on the cellular data, those same individual apps switch on by them selves. 
    What am I missing?  What is the new changes that isn't allowing me to decided which apps can use cellular data and which can't?
    My only guess is that it's a problem based on 7.0.4.  I never had this problem before.  Sometimes though, I would have "Don't Allow Changes" locked on cellular usage, but some how manage to have the ability to turn them on and off where I shoulded.  They should be "greyed" out.

    Yes. But you may still be able to download compatible versions.  You will have to download the App to iTunes on a computer or another device that does support the App using the same Apple Id you have on your iPad.  With that done you can follow these instructions from your iPad to get a compatible version:
    App Store: Install the latest compatible version of an app
    http://support.apple.com/kb/ht5919

  • Does playing a song on your iphone use up data?

    Does playing a song on your iphone use up data?

    It can as with ios 7 it shows you all your downloaded music even if you dont have it downloaded to your phone.  You can turn that function off in settings/cellular/music > off.  You can also turn off music that isnt downloaded by going to settings/music. show all > off. 

  • I bought new i phone 5 3 days back, after that asked for new update which is 6.1.4, after updating my iphone i am not able to use cellular data services. I called up data provider, they says its the problem with new software update. There is no option add

    I bought new i phone 5 3 days back, after that asked for new update which is 6.1.4, after updating my iphone i am not able to use cellular data services. I called up data provider, they says its the problem with new software update. There is no option add APN. Now when i switch to safari its showing you are not subscribed for cellular data. But I am able to use data on other phone.
    Will you please help me in this regard?
    Another issue, since i bought my new iphone there is dust inside back main camera.
    Your advises are highly appreciated.

    Hey Shaiju isac,
    I'd take a look at the following article, it'll guide you though steps to you troubleshoot cellular data issues on your iPhone:
    iPhone: Troubleshooting a cellular data connection
    http://support.apple.com/kb/ts3780
    Cheers,
    David

  • I have an iPhone 4s, and I reset the content and setting. It turned on, I chose English, Australia, and now, I am unable to connect/activate my iPhone through Wi-Fi, and for an unknown reason, it will not allow me to use cellular data or iTunes.

    I have an iPhone 4s, and I reset the content and setting. It turned on, I chose English, Australia, and now, I am unable to connect/activate my iPhone through Wi-Fi, and for an unknown reason, it will not allow me to use cellular data or iTunes. I'm not sure of what to do. It's quite frustrating, and all I need is advice, and help. I would much appreciate it. Thank-you.

    In order to download to your phone over the air, you need to be connected to WiFi.
    It's possible the Internet connection through Verizon is not stable enough for the downlaod to begin (it is a very large download).
    You might want to head over to Starbucks with your laptop for the afternoon and see if you can download it over their WiFi.

  • HT1688 iPhone 5S, Settings Cellular Use Cellular Data For Apps - Not Updating

    I have iPhone 5S iOS 7.0.4 with AT&T Contractual Plan.
    When I change any settings in Settings > Cellular > Use Cellular Data For to disable or enable apps to use cellular data. And, if I exit and enter again it shows the old settings.
    Also Call Time > Current Period is not updating.
    This is happening for last one week. I have also noticed heavy cellular data usage for last one week.
    I have reset the phone as a new phone this it is solved, but if I restore from my backup, then the problem is returning again. Even I have deleted some apps, but it doesnot help.
    Please help me to solve this.

    Call AT&T - it seems they are forcing their own settings on you.

Maybe you are looking for

  • How Can you get your hot mail.

    How can I use mail on my Mac to get my hot mail like i did with outlook on my PC.? Mac Minni   Mac OS X (10.4.7)  

  • Premiere Elements 10 conflicts with CS5.5

    On my computer (Windows 7) I have Adobe Design Premium CS5.5 (with Photoshop, Illustrator, and other programs). Now recently I have downloaded Adobe Premiere Elements 10 (trial version). Although the program itself works fine so far, it does give the

  • Custom PC Components

    I'm going to be cutting some Red camera footage in the near future and this will be my first foray into HD. I'm having a custom PC built and would like to optimize it not only for the current Red project but also to maintain at least a semblance of u

  • Guide me in selecting flex

    Hello, I am shaik.i am  php developer.i have 3 years of exp. in php.i am new to flex.i want to know the future of flex. how will be the jobs availability for this flex. can anyone please guide me in what way i can use flex in php. and also provide me

  • Tomcat 5.025 : i cannot hit my web application

    Hi all, I just upgraded to Tomcat 5.0.25 and i was trying to hit my application as usual using http://localhost:8080/InterMenu/index.jsp But i cannot hit the page at all and i get the following error HTTP Status 404 - /InterMenu/index.jsp type Status