Why does it keep asking me to contact iTunes for assistance? I'm a first time iTunes user

As listed, first time using iTunes. When I try to log in on my Mac or iPad mini it kept bringing me to the credit card page and i filled everything correctly, yet it kept asking me to contact iTunes for assistance

We are fellow users here on these forums, we won't know why you are getting the message. You can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then try selecting Purchases, Billing & Redemption

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